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Leveraging the
Benefits of the
Hybrid Workplace
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions
netspeedlearning.com
After the Pandemic
• Recognize why the hybrid workplace may be
here to stay
• Identify the critical skills needed by virtual
(hybrid) leaders
• Capitalize on the benefits of hybrid meeting,
training, and collaboration tools
• Explain the benefits of the NetSpeed Virtual
Leader™ program
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 2
netspeedlearning.com
Hybrid
Where is your organization on the hybrid
scale?
• Fully remote
• Partially remote (defined days in the office)
• Partially remote (flexible days in the office)
• Fully co-located
• Other
netspeedlearning.com
Leadership Trends During this Pandemic
• Extended Remote Workplaces
• Diversity, Equity, and Inclusion
• Resilience and Change
• Feedback and Coaching Virtually
• Use of Digital Management Tools
• Employees’ Mental Health and Well-being
• Honesty and Transparency (Trust)
• Workplace Safety and Security
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 4
netspeedlearning.com
Hybrid
Trends
What is the impact of these
trends on your organization?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 5
netspeedlearning.com
Companies
are Delaying
their Return
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 6
netspeedlearning.com
Delta Variant
Did the emergence of the Delta
variant change your organization’s
plans to return to the office?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 7
netspeedlearning.com
Who’s Working
Remotely?
8
“According to a survey done
by Gartner, 50% of
organizations reported that
81% of their employees have
been working remotely during
the pandemic.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions
netspeedlearning.com
Digital Transformation
• Remote building inspection
• Telemedicine
• Virtual ordering and
delivery services (restaurants)
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 9
“Redesigning the Post-Pandemic Workplace”
By Gerald C. Kane, Rich Nanda, Anh Phillips, and Jonathan Copulsky
MIT Sloan Review
netspeedlearning.com
Digital Normal
What other examples of digital transformation have
you experienced during the pandemic?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 10
netspeedlearning.com
The New Normal
“Within six months of
experience with primary
remote work, more than a
third of organizations
expect remote work to
become the new normal
for many of their workers.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 11
“Adapting to the Reimagined Workplace: Human Capital Response to the COVID-19 Pandemic”
The Conference Board
netspeedlearning.com
Remote Work
“Remote work has been an overwhelming success for both employees
and employers. The shift in positive attitudes toward remote work is
evident.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 12
83%
“…of employers now say the shift to remote work has been successful
for their company.”
“It’s Time to Reimagine Where and How Work Will Get Done”
PwC’s US Remote Work Survey (January 2021)
netspeedlearning.com
Hybrid Workplace Survey
• Survey conducted in July and August
2021
• 235 responses
• Most respondents managed remote or
hybrid teams
• 65% of respondents have a hybrid
workplace strategy
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 13
netspeedlearning.com
Benefits of the Hybrid Workplace
What are the benefits of the hybrid workplace?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 14
netspeedlearning.com
Top Four Work-from-Home Factors
Proven productivity during the COVID-19 pandemic 75.38%
Safeguarding the health of employees 66.83%
Job satisfaction of current employees who have the
flexibility to work the way they want
63.82%
Availability of digital tools and collaborative technology 63.82%
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 15
NetSpeed Learning Hybrid Workplace Survey, 2021
netspeedlearning.com
Benefits
• Productivity is higher
• Safety of employees
• Technology supports virtual
collaboration and meeting
• Improved work/life balance
• Reduced commuting time
• Less stressful work environment
• Cost savings (reduced office space)
• Access to talent anywhere
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 16
netspeedlearning.com
Retention
“How important is your organization’s
decision to support a hybrid workplace to
your decision to remain at your company?”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 17
netspeedlearning.com
Retention
88% thought it was
Important, Very Important,
or Critically Important to be
able to work remotely.
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 18
NetSpeed Learning Hybrid Workplace Survey, 2021
netspeedlearning.com
The Great Resignation
55% of employees plan to
look for a new employer in
the next year.
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 19
Bankrate Job Seeker Survey (August 2021)
56% said they were looking
for greater flexibility
netspeedlearning.com
Reasons to Work From Home
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 20
• 61% of employees identify
“Commute”
• 59% identify “Work/life
balance”
• 49% identify “Focused work”
Source: Microsoft Blog
netspeedlearning.com
Reasons to Work in Person
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 21
• 70% of employees identify
“Collaboration with Co-workers”
• 61% identify “Social Interaction”
Source: Microsoft Blog
netspeedlearning.com
• Video meeting fatigue (72%)
• Blurring of work and home life (62.13%)
• Employees feeling out of the loop (58%)
• Overscheduling of meetings (47%)
• Miscommunication or
misunderstandings (42%)
22
© 2021 Clay & Associates Inc./NetSpeed Learning
Top Five Challenges
NetSpeed Learning Hybrid Workplace Study, 2021
netspeedlearning.com
One Downside
Decreased sense
of belonging
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 23
“Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19”
Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia
Slack
netspeedlearning.com
Belonging
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 24
What increases
people’s sense of
belonging
when working
remotely?
“Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19”
Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia
Slack
netspeedlearning.com
Improving the Sense of Belonging
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 25
• Invest in strategies and technology that
deepen connections
• Give kudos in meetings
• Recognize contributions of others at least
once every two weeks
• Conduct regular team-building activities
(monthly)
“Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19”
Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia
Slack
netspeedlearning.com
Big Concern
“53% of those ages 18 to 29 say it’s been
difficult for them to feel motivated since the
pandemic began.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 26
“How the Coronavirus Outbreak—Has and Hasn’t—Changed the Way Americans Work”
By Kim Parker, Juliana Menasce Horowitz and Rachel Minkin
Pew Research Center
Why?
netspeedlearning.com
Newer
Workers
• Need regular coaching and
mentoring
• Thrive with feedback to stay
on track
• Benefit from close contact
with peers onsite
• Expect work to be
collaborative
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 27
netspeedlearning.com
Virtual Leadership
netspeedlearning.com
Virtual Leadership
netspeedlearning.com
Virtual Leadership
netspeedlearning.com
Virtual Leadership
netspeedlearning.com
Virtual Leadership
netspeedlearning.com
Dramatic Increase
10 million
300 million
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 33
netspeedlearning.com
©
2021
Clay
&
Associates
Inc./NetSpeed
Learning
Solutions
34
netspeedlearning.com
Zoom Fatigue
Is it real or imagined?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 35
netspeedlearning.com
Possible Explanations
• Excessive amounts of close-up gaze
• Cognitive load
• Increased self-evaluation from staring
at video of oneself
• Constraints on physical mobility
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 36
Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue
By Jeremy N. Bailenson
Technology, Mind, and Behavior
Audio quality!
netspeedlearning.com
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 37
netspeedlearning.com
Simple Fixes
• Take Zoom out of full screen
• Use the “hide self-view” button
• Turn your video off periodically
• Give an “audio only” break at times
• Get up, move around, and stretch
• Choose when to have people come
on web camera
• Schedule breaks between
virtual meetings
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 38
“Stanford researchers identify four causes for ‘Zoom fatigue’ and their
simple fixes”
Wu Tsai Neuroscience Institute
Stanford University (February 2021)
netspeedlearning.com
Choose the Right Tool
“Sometimes, video conferencing is
the best tool because it offers auto-
captioning, screen sharing, or a
social presence. But often, a phone
call, text, or email will suffice.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 39
“'Zoom fatigue' may be with us for years. Here's how we'll cope.”
By Theresa Machemer
National Geographic (April 2021)
netspeedlearning.com
Hybrid Workplace Plans
What hybrid workplace plans are being (or have been)
considered by your organization?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 40
netspeedlearning.com
Hybrid Workplace Plans
Manager’s Discretion: Employees and their managers decide how
much time they need to spend in the office
42%
Defined workdays: Employees expected to work the same 2-3 days
each week in the office
39%
Complete work from home schedule: Employees can work 100% from
the home location
38%
Partial flexibility: Employees can choose which days, up to half their
time, to work in the office
35%
Team-based: Each hybrid team can create its own best hybrid work
schedule
35%
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 41
netspeedlearning.com
Strategies for Hybrid Work
• Everyone in the office on the same two days each week
• Flexible schedules with individual choice
• Onsite project kickoff meetings and teambuilding sessions
• Three weeks out of the office and one week with everyone onsite
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 42
netspeedlearning.com
Optimizing the Hybrid Workplace
“Optimizing the hybrid workplace
requires accelerating investments
to support virtual collaboration and
creativity…. Over 60% of executives
expect to raise spending on virtual
collaboration tools and manager
training.”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 43
“It’s Time to Reimagine Where and How Work Will Get Done”
PwC’s US Remote Work Survey (January 2021)
netspeedlearning.com
Collaboration Tools
What are your favorite virtual collaboration tools?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 44
netspeedlearning.com
Managing Virtually
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 45
“What is Your Organization’s Long-term Remote Work Strategy?”
By Erin E. Makarius, Barbara Z. Larson, and Susan R. Vroman
Harvard Business Review
“64% of executives plan
to invest in training
leaders to manage a
more virtual workforce.”
netspeedlearning.com
Skills to Succeed
What social, relational, and engagement skills do virtual leaders need
to develop to succeed in the virtual workplace?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 46
netspeedlearning.com
Social, Relational, and Engagement Skills
• Establishing working norms
• Building trust
• Creating effective virtual communication patterns
• Incorporating social connection into virtual work
• Managing hybrid teams
• Maintaining predictable communication cadence
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 47
netspeedlearning.com
Top Ten Skills Gaps
1. Attending to the potential negative and positive
impact of my actions on people working remotely
2. Ensuring that employees who work remotely feel
visible and in-the-loop (not isolated and invisible)
3. Tracking goals and result-oriented outcomes, not
only tasks and activities
4. Setting clear expectations, goals, and targets with
each team member
5. Asking for and receiving feedback on my own
actions as a leader
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 48
NetSpeed Learning Hybrid Workplace Survey, 2021
netspeedlearning.com
Top Ten Skills Gaps
6. Building effective one-on-one relationships with
others working from a distance
7. Addressing video meeting fatigue
8. Building collaborative teamwork among all team
members
9. Identifying clear online communication channels to
support effective communication for the total team
10. Fairly allocating work tasks across all team members
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 49
NetSpeed Learning Hybrid Workplace Survey, 2021
netspeedlearning.com
Relevant
Skills Gaps
Which of these top ten skill
gaps are true of your virtual
leaders?
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 50
netspeedlearning.com
Create Thriving Virtual Workplaces
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 51
https://netspeedlearning.com/virtual-leader/
netspeedlearning.com
1
2
3
5
4
The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of Collaboration
Harnessing Individual and
Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap
netspeedlearning.com
• Five, 120-minute web workshops
• Delivered by our virtual trainers or
your certified virtual trainers
• Combined with pre- and post-class
collaborative learning
• May be licensed and customized
netspeedlearning.com
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 54
Public Virtual Leader Course
• Course opens January 18
• Five web workshops plus a bonus workshop on managing change
• Register now to receive a discount
netspeedlearning.com
Year End Discount
• 15% by December 20, 2021
• 10% by January 10, 2022
• All programs and services
• $15,000 minimum after discount
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 55
netspeedlearning.com
Taking Action
What is one thing you
intend to do now?
©
2021
Clay
&
Associates
Inc./NetSpeed
Learning
Solutions
56
netspeedlearning.com
Take Our
Survey
netspeedlearning.com
Thank you!
Cynthia Clay
NetSpeed Learning
206-517-5271
info@netspeedlearning.com
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 58

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Leveraging the Benefits of the Hybrid Workplace

  • 1. Leveraging the Benefits of the Hybrid Workplace © 2021 Clay & Associates Inc./NetSpeed Learning Solutions
  • 2. netspeedlearning.com After the Pandemic • Recognize why the hybrid workplace may be here to stay • Identify the critical skills needed by virtual (hybrid) leaders • Capitalize on the benefits of hybrid meeting, training, and collaboration tools • Explain the benefits of the NetSpeed Virtual Leader™ program © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 2
  • 3. netspeedlearning.com Hybrid Where is your organization on the hybrid scale? • Fully remote • Partially remote (defined days in the office) • Partially remote (flexible days in the office) • Fully co-located • Other
  • 4. netspeedlearning.com Leadership Trends During this Pandemic • Extended Remote Workplaces • Diversity, Equity, and Inclusion • Resilience and Change • Feedback and Coaching Virtually • Use of Digital Management Tools • Employees’ Mental Health and Well-being • Honesty and Transparency (Trust) • Workplace Safety and Security © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 4
  • 5. netspeedlearning.com Hybrid Trends What is the impact of these trends on your organization? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 5
  • 6. netspeedlearning.com Companies are Delaying their Return © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 6
  • 7. netspeedlearning.com Delta Variant Did the emergence of the Delta variant change your organization’s plans to return to the office? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 7
  • 8. netspeedlearning.com Who’s Working Remotely? 8 “According to a survey done by Gartner, 50% of organizations reported that 81% of their employees have been working remotely during the pandemic.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions
  • 9. netspeedlearning.com Digital Transformation • Remote building inspection • Telemedicine • Virtual ordering and delivery services (restaurants) © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 9 “Redesigning the Post-Pandemic Workplace” By Gerald C. Kane, Rich Nanda, Anh Phillips, and Jonathan Copulsky MIT Sloan Review
  • 10. netspeedlearning.com Digital Normal What other examples of digital transformation have you experienced during the pandemic? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 10
  • 11. netspeedlearning.com The New Normal “Within six months of experience with primary remote work, more than a third of organizations expect remote work to become the new normal for many of their workers.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 11 “Adapting to the Reimagined Workplace: Human Capital Response to the COVID-19 Pandemic” The Conference Board
  • 12. netspeedlearning.com Remote Work “Remote work has been an overwhelming success for both employees and employers. The shift in positive attitudes toward remote work is evident.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 12 83% “…of employers now say the shift to remote work has been successful for their company.” “It’s Time to Reimagine Where and How Work Will Get Done” PwC’s US Remote Work Survey (January 2021)
  • 13. netspeedlearning.com Hybrid Workplace Survey • Survey conducted in July and August 2021 • 235 responses • Most respondents managed remote or hybrid teams • 65% of respondents have a hybrid workplace strategy © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 13
  • 14. netspeedlearning.com Benefits of the Hybrid Workplace What are the benefits of the hybrid workplace? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 14
  • 15. netspeedlearning.com Top Four Work-from-Home Factors Proven productivity during the COVID-19 pandemic 75.38% Safeguarding the health of employees 66.83% Job satisfaction of current employees who have the flexibility to work the way they want 63.82% Availability of digital tools and collaborative technology 63.82% © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 15 NetSpeed Learning Hybrid Workplace Survey, 2021
  • 16. netspeedlearning.com Benefits • Productivity is higher • Safety of employees • Technology supports virtual collaboration and meeting • Improved work/life balance • Reduced commuting time • Less stressful work environment • Cost savings (reduced office space) • Access to talent anywhere © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 16
  • 17. netspeedlearning.com Retention “How important is your organization’s decision to support a hybrid workplace to your decision to remain at your company?” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 17
  • 18. netspeedlearning.com Retention 88% thought it was Important, Very Important, or Critically Important to be able to work remotely. © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 18 NetSpeed Learning Hybrid Workplace Survey, 2021
  • 19. netspeedlearning.com The Great Resignation 55% of employees plan to look for a new employer in the next year. © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 19 Bankrate Job Seeker Survey (August 2021) 56% said they were looking for greater flexibility
  • 20. netspeedlearning.com Reasons to Work From Home © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 20 • 61% of employees identify “Commute” • 59% identify “Work/life balance” • 49% identify “Focused work” Source: Microsoft Blog
  • 21. netspeedlearning.com Reasons to Work in Person © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 21 • 70% of employees identify “Collaboration with Co-workers” • 61% identify “Social Interaction” Source: Microsoft Blog
  • 22. netspeedlearning.com • Video meeting fatigue (72%) • Blurring of work and home life (62.13%) • Employees feeling out of the loop (58%) • Overscheduling of meetings (47%) • Miscommunication or misunderstandings (42%) 22 © 2021 Clay & Associates Inc./NetSpeed Learning Top Five Challenges NetSpeed Learning Hybrid Workplace Study, 2021
  • 23. netspeedlearning.com One Downside Decreased sense of belonging © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 23 “Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19” Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia Slack
  • 24. netspeedlearning.com Belonging © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 24 What increases people’s sense of belonging when working remotely? “Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19” Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia Slack
  • 25. netspeedlearning.com Improving the Sense of Belonging © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 25 • Invest in strategies and technology that deepen connections • Give kudos in meetings • Recognize contributions of others at least once every two weeks • Conduct regular team-building activities (monthly) “Moving Beyond Remote: Workplace Transformation in the Wake of COVID-19” Survey of 9,000 knowledge workers in the US, UK, France, Germany, Japan, and Australia Slack
  • 26. netspeedlearning.com Big Concern “53% of those ages 18 to 29 say it’s been difficult for them to feel motivated since the pandemic began.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 26 “How the Coronavirus Outbreak—Has and Hasn’t—Changed the Way Americans Work” By Kim Parker, Juliana Menasce Horowitz and Rachel Minkin Pew Research Center Why?
  • 27. netspeedlearning.com Newer Workers • Need regular coaching and mentoring • Thrive with feedback to stay on track • Benefit from close contact with peers onsite • Expect work to be collaborative © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 27
  • 33. netspeedlearning.com Dramatic Increase 10 million 300 million © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 33
  • 35. netspeedlearning.com Zoom Fatigue Is it real or imagined? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 35
  • 36. netspeedlearning.com Possible Explanations • Excessive amounts of close-up gaze • Cognitive load • Increased self-evaluation from staring at video of oneself • Constraints on physical mobility © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 36 Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue By Jeremy N. Bailenson Technology, Mind, and Behavior Audio quality!
  • 37. netspeedlearning.com © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 37
  • 38. netspeedlearning.com Simple Fixes • Take Zoom out of full screen • Use the “hide self-view” button • Turn your video off periodically • Give an “audio only” break at times • Get up, move around, and stretch • Choose when to have people come on web camera • Schedule breaks between virtual meetings © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 38 “Stanford researchers identify four causes for ‘Zoom fatigue’ and their simple fixes” Wu Tsai Neuroscience Institute Stanford University (February 2021)
  • 39. netspeedlearning.com Choose the Right Tool “Sometimes, video conferencing is the best tool because it offers auto- captioning, screen sharing, or a social presence. But often, a phone call, text, or email will suffice.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 39 “'Zoom fatigue' may be with us for years. Here's how we'll cope.” By Theresa Machemer National Geographic (April 2021)
  • 40. netspeedlearning.com Hybrid Workplace Plans What hybrid workplace plans are being (or have been) considered by your organization? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 40
  • 41. netspeedlearning.com Hybrid Workplace Plans Manager’s Discretion: Employees and their managers decide how much time they need to spend in the office 42% Defined workdays: Employees expected to work the same 2-3 days each week in the office 39% Complete work from home schedule: Employees can work 100% from the home location 38% Partial flexibility: Employees can choose which days, up to half their time, to work in the office 35% Team-based: Each hybrid team can create its own best hybrid work schedule 35% © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 41
  • 42. netspeedlearning.com Strategies for Hybrid Work • Everyone in the office on the same two days each week • Flexible schedules with individual choice • Onsite project kickoff meetings and teambuilding sessions • Three weeks out of the office and one week with everyone onsite © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 42
  • 43. netspeedlearning.com Optimizing the Hybrid Workplace “Optimizing the hybrid workplace requires accelerating investments to support virtual collaboration and creativity…. Over 60% of executives expect to raise spending on virtual collaboration tools and manager training.” © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 43 “It’s Time to Reimagine Where and How Work Will Get Done” PwC’s US Remote Work Survey (January 2021)
  • 44. netspeedlearning.com Collaboration Tools What are your favorite virtual collaboration tools? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 44
  • 45. netspeedlearning.com Managing Virtually © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 45 “What is Your Organization’s Long-term Remote Work Strategy?” By Erin E. Makarius, Barbara Z. Larson, and Susan R. Vroman Harvard Business Review “64% of executives plan to invest in training leaders to manage a more virtual workforce.”
  • 46. netspeedlearning.com Skills to Succeed What social, relational, and engagement skills do virtual leaders need to develop to succeed in the virtual workplace? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 46
  • 47. netspeedlearning.com Social, Relational, and Engagement Skills • Establishing working norms • Building trust • Creating effective virtual communication patterns • Incorporating social connection into virtual work • Managing hybrid teams • Maintaining predictable communication cadence © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 47
  • 48. netspeedlearning.com Top Ten Skills Gaps 1. Attending to the potential negative and positive impact of my actions on people working remotely 2. Ensuring that employees who work remotely feel visible and in-the-loop (not isolated and invisible) 3. Tracking goals and result-oriented outcomes, not only tasks and activities 4. Setting clear expectations, goals, and targets with each team member 5. Asking for and receiving feedback on my own actions as a leader © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 48 NetSpeed Learning Hybrid Workplace Survey, 2021
  • 49. netspeedlearning.com Top Ten Skills Gaps 6. Building effective one-on-one relationships with others working from a distance 7. Addressing video meeting fatigue 8. Building collaborative teamwork among all team members 9. Identifying clear online communication channels to support effective communication for the total team 10. Fairly allocating work tasks across all team members © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 49 NetSpeed Learning Hybrid Workplace Survey, 2021
  • 50. netspeedlearning.com Relevant Skills Gaps Which of these top ten skill gaps are true of your virtual leaders? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 50
  • 51. netspeedlearning.com Create Thriving Virtual Workplaces © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 51 https://netspeedlearning.com/virtual-leader/
  • 52. netspeedlearning.com 1 2 3 5 4 The Power of Web Conferencing Running Effective Virtual Meetings The Power of Connection Building Virtual Relationships The Power of Calibration Building Accountability on a Virtual Team The Power of Collaboration Harnessing Individual and Team Strengths The Power of Celebration Recognizing Individual and Team Results The Roadmap
  • 53. netspeedlearning.com • Five, 120-minute web workshops • Delivered by our virtual trainers or your certified virtual trainers • Combined with pre- and post-class collaborative learning • May be licensed and customized
  • 54. netspeedlearning.com © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 54 Public Virtual Leader Course • Course opens January 18 • Five web workshops plus a bonus workshop on managing change • Register now to receive a discount
  • 55. netspeedlearning.com Year End Discount • 15% by December 20, 2021 • 10% by January 10, 2022 • All programs and services • $15,000 minimum after discount © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 55
  • 56. netspeedlearning.com Taking Action What is one thing you intend to do now? © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 56
  • 58. netspeedlearning.com Thank you! Cynthia Clay NetSpeed Learning 206-517-5271 info@netspeedlearning.com © 2021 Clay & Associates Inc./NetSpeed Learning Solutions 58