Follow on to SharePoint User Group DC presentation on 10FEB11 on Case Study for a SharePoint SDLC, this talk was a co-presentation of CapArea .NET SharePoint SIG and Women in SharePoint DC on 17FEB11. See more at http://www.meetup.com/CapArea-NET-SPSIG/events/16441881/ and http://www.meetup.com/womeninspdc/events/16438141/

1. User Adoption for Developers: Using Agile to Improve Delivery and Efficiency in SharePoint Implementations CapArea .NET SharePoint SIG and Women in SharePoint DC Arlington, VA February 17, 2011 Marie-Michelle Strah, PhD SharePoint Solutions Architect and Practice Lead BroadPoint Technologies

2. Who Am I? Marie-Michelle Strah, PhD Twitter: @cyberslate Email: michelle AT lifeincapslock DOT com Work: mstrah AT broadpoint DOT net Blog: http://lifeincapslock.com Linkedin: www.linkedin.com/in/drstrah SharePoint Solutions Architect and Practice Lead, BroadPoint Technologies www.broadpoint.net Women in SharePoint DC www.meetup.com/womeninspdc Women in SharePoint www.womeninsharepoint.org

3. Objectives Discuss user adoption, Agile and SharePoint SDLC Learn techniques to maximize fidelity in product delivery Case studies: Hands on labs Communications plans User stories Help desk feedback Project meetings

4. It’s about the people…

5. Software success and ROI: CSF1 = Effective User Adoption (70%) CSF2 = Organizational Change (16%) CSF3 = Process Alignment (13%) CSF4 = Software Functionality (1%)

7. Transition

8. Team development model

9. Alignment: architecture and project methodology

10. SharePoint User Group DC February 10, 2011 http://lifeincapslock.com/case-study-for-a-sharepoint-sdlc-presentationAgile != “code faster” LOL

11. Plan for Change Management Waterfall/Agile Product Implementation Mental Models “Closed” Shops Chuck Norris and Change Management…

12. Agile Methodologies and SharePoint Agility as a value system Jeff Patton http://www.slideshare.net/abcd82/bringing-usercentereddesign-practices-intoagile-development-projects-presentation Design and UX in an agile process M. Jackson Wilkinson http://www.slideshare.net/whafro/design-and-ux-in-an-agile-process-presentation Building a “Virtual Bullpen” Andrew Woodward, MVP http://www.21scrum.com/product

13. Meet “Agile Boy” http://www.cleverworkarounds.com/2009/04/ @paulculmsee

15. - Project Mgt

16. - GovernanceSource: Gary Vaughn http://www.box.net/shared/9u2ik72t1z

17. Case Study: SDLC “Cycle” for SharePoint

19. User-Centered Design

20. User Adoption

22. Scrums/Sprints Code reviews Bug tracking Standups Iterative releases Reduce issues before they “hit” end user… Requires agile contracting/project management

23. Tools for Agile JIRA/Subversion 21Scrum EPM Live SharePoint Agile Software Development Application Template IT Project Management Template Help Desk Template

24. http://kb.epmlive.com/KnowledgebaseArticle50438.aspx

25. http://www.21scrum.com/product

26. Or… build your own virtual bullpen (Fab 40 WSS 3.0/MOSS) Wiki Custom Lists and Content Types Server Admin Templates: Bug Database Call Center Change Request Management Help Desk IT Team Workspace Project Tracking Workspace Knowledge Base

27. Development by “walking around”… Case Study: JTF-CAPMED (SharePoint 2007, MS Project 2007) Case Study: National Science Foundation (SharePoint 2010)

29. Only Server Admin solution packages (.wsp) upgrade – and even then, with difficulty… so adapt!

30. Requirements Traceability Matrix

31. SharePoint Workspace and Outlook Integration

32. IBM Rational Requisite Pro Model (client requirement)

33. Import attributes and fields

34. Import flat file into IT Team Site/Wiki

37. Team decision

38. 72 hour turnaround

39. Releases

40. Training

42. Get out from behind your swivel chair

43. Everything is a learning opportunity

45. Integrated product (non-SharePoint) team and members

46. Improved reporting IT team (metrics!)

47. Improved productivity

48. Improved client communication

49. DIACAP/STIGs compliance (DoD)

51. Maximize opportunities to engage end users

52. More engagement = high fidelity requirements

53. Leverage “quick fixes” and scrums/sprints

54. Leverage tools to promote Agile