Going Digital

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What do you mean, “I’m in a hurry”?

Time Schedule ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

About Me ,[object Object],[object Object],[object Object],[object Object]

Quick Survey ,[object Object],[object Object],[object Object],[object Object],[object Object]

Going Digital ,[object Object],[object Object],[object Object],[object Object]

Going Digital ,[object Object],[object Object]

What is chat? ,[object Object],[object Object]

Goals ,[object Object],[object Object]

[object Object],[object Object],[object Object]

Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Total amount of chats in 2010: 1.217 Amount of chats per month

Avarage amount of chats per shift

Topics Genealogy Research General Local History Source data: 2009/2010

Avarage amount of chats per weekday Source data: 2009/2010 Monday Friday Thursday Wednesday Tuesday

Handling Answered Followed up via email Invited to research room Invited to submit email Forwarded internal Referred Not answered Other Source data: 2009/2010

Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Goals ,[object Object],[object Object],[object Object]

Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

197 605 1966 3451 4611 6179 t/m september New messages local history & water Comments local history and water New messages genealogy & research Comments genealogy & research

Share of messages Patrons BHIC

(and she doesn’t even live in Brabant) Core community in 2010 Messages Users 1 user posted 201 messages 577 users posted 1 message

Forums: the hat ,[object Object],[object Object]

Forums: the rabbit ,[object Object],[object Object],[object Object],[object Object],[object Object],Forums: the rabbit Forums: the rabbit

Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

South Land A project to let my colleagues go digital

[object Object],[object Object]

South Land ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

South Land ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

South Land ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Didn’t really matter

South Land ,[object Object],[object Object],[object Object],[object Object],[object Object]

Always when you think This is the end You’re standing on the frontier Of what begins (Stef Bos, Thousand Years)

Some Advice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

If you want to go fast Go alone If you want to go far Go together (African proverb)

Thanks for your input! www.slideshare.net/cvanderven [email_address]

Going Digital

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Going Digital