1. March 2012
Notes for Briefers
INTRODUCTION
This presentation contains a number of graphics resources, itemised on the next slide, which may
prove helpful during your team’s discussions about the reconstructions in the video.
Please note that the slide show is not intended to be used in its entirety but should be tailored to
your particular needs and that of your team.
Quick links are provided so that you can jump to slides that you may wish to include in your
discussions and you should feel free to edit any slide to suit your local needs.
March 2012 Notes for Briefers Slide No: 1

2. RED 33 INDEX OF RESOURCES
Click to a panel to go to the selected slide
First Reconstruction Second Reconstruction
Discussion points Discussion Points
Useful Links Track Diagrams
Useful Links
March 2012 Notes for Briefers Slide No: 2

3. First Reconstruction - Discussion Points
To what extent do you feel part of a team? Do you think about the bigger picture or
just your own role?
In the scenario we saw do you think the signallers and incident controller could have
resolved the situation more quickly?
What can be done to improve the speed and value of information for staff and
passengers?
Why do some people go the extra mile, like the driver who walked through his train to
reassure passengers, while others do the bare minimum?
How long would you swelter on a crowded train, until you forced the doors open and
walked away?
In this Olympic year, our railways will be in the spotlight. So, how can we make sure
visitors are impressed?
Index
March 2012 Notes for Briefers Slide No: 3

4. First Reconstruction - Useful Links
Click on a box to go to the relevant web page (requires internet access and log-in)
T605 Good Practice Guide
An operational and design-based guide to support those involved in the management of on-train crowding.
T626 Good Practice Guide
Research into the management of passengers on trains stranded in high ambient temperatures
A Driver's Guide To Public Address (PA)
Advice on when and how to communicate effectively with passengers.
RAIB Report into Passengers De-training
A preliminary report into the causes and consequences of a detraining incident near London St Pancras
ATOC Good Practice Guide
Responding to the Failure or Non-Availability of On-Train Air-Conditioning
Index
March 2012 Notes for Briefers Slide No: 4

5. Second Reconstruction - Discussion Points
How should the COSS and the signaller have established a complete understanding
about the COSS’s exact location?
Do you think the signaller should have checked the information given by the COSS on a
map of the area to establish that the COSS was in the designated location, or was he
entitled to expect that the COSS would be in the right place?
Is there local jargon in use in your area that could be potentially confusing?
What do you think about the way in which the signaller and the COSS confirmed that
the train had passed? Should there have been better communication about exactly
which train was being discussed?
Would you know, from the mileage given, whether someone was where they thought
they were? Do you think you should know?
Index
March 2012 Notes for Briefers Slide No: 5

6. Second Reconstruction – Track Diagrams 1
Index
March 2012
Diagram 2 Diagram 3 Notes for Briefers Slide No: 6

7. Second Reconstruction – Track Diagrams 2
Index
March 2012
Diagram 1 Diagram 3 Notes for Briefers Slide No: 7

8. Second Reconstruction – Track Diagrams 3
Index
March 2012
Diagram 1 Diagram 2 Notes for Briefers Slide No: 8

9. Second Reconstruction - Useful Links
Click on the box to go to the relevant section on Opsweb (will require internet access and log-in)
Safety Critical Communications - overview
Risk of Errors
Challenges - what stops us communicating effectively?
Improving Safety Critical Communications
Good practice in Safety Critical Communications
Index
March 2012 Notes for Briefers Slide No: 9