Handouts for Servant Leadership Presentation. Faculty- Chery Takkunen and Amy Bergstrom

1.
Servant
Leadership,
Innovation
and
Collaboration:
Faculty
Development
for
a
Nationally
Ranked
Online
Program
Dr.
Chery
Takkunen
Chair,
Graduate
Education
Programs
ctakkune@css.edu
Dr.
Amy
Bergstrom
Master
of
Education
Program
Director
abergstrom@css.edu
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2.
Reflection
What
does
effective
faculty
development
for
online
programs
look
like?
Considerations:
Is
faculty
development
different
for
online
programs
compared
with
traditional
(onsite)
programs?
What
is
an
example
of
effective
professional
development
you
have
observed
in
your
setting?
What
is
a
challenge
for
faculty
development
in
your
setting?
What
are
one
or
two
things
you
believe
program
leaders
can
do
to
best
support
creativity,
innovation
and
faculty
development?
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3. Components
of
Servant
Leadership
in
Action
*Master
of
Education
online
program
Supporting
Faculty
Development,
Innovation
and
Collaboration
Dimension
Action
Provide open meetings
Listening
Listening to faculty on an individual basis
Example: Frequency of meetings
Started as weekly- meetings shifted to monthly due to
faculty requests
Training needs for new technologies
Frustrations – barriers and challenges
Listen on an individual basis to work towards goals
Empathy
Show understanding
Check in: Are you okay? What do you need?
Provide help and support as able
Example: Faculty member concerned about course
feedback/Response- listen and problem solve
Healing
Shows care for faculty
Understand that in authoritative models of leadershipindividuals may not feel cared for and may have had poor
prior experiences.
We wonder: Are we doing this as part of our work?
*Working on this area
Awareness
Sharing Data- Exit surveys
Giving faculty an awareness of the “big picture”
New programs
Curriculum mapping
Assessment planning
Try to avoid silos
Marketing
Status of program
Persuasion
Provide relevant data
Review of courses
Asking questions:
What is working and what is not working?
How do we need to change?
Conceptualization
Provide communication of “where we are headed?”
Sharing courses- “do a walk through” of our courses
Discuss needed changes
Example- Use of video in our orientation
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4. Foresight
Looking ahead to anticipate issues and program changes
Considerations: Changing technology, disruptive
environments, changing educational landscape
Example: Adoption and planning of new webinar software
Stewardship
Commitment
to
the
growth
of
people
Using instructional designers
Class and course schedules
Budget
Enrollment of courses
Work/life balance
Faculty goals
Listening to the needs of faculty
Providing support
Providing safe ways to practice online learning techniques
Placing/supporting faculty in leadership roles
Celebrate faculty accomplishments (small and large)
Release time
Building
Community
Creating a safe place to share
Providing food at meetings
Listen
Open communication
Transparency
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5. Small
Group
Activity
I
10
Dimensions
of
Servant
Leadership
Please
consider
your
program
and
your
work.
Consider
the
following
servant
leadership
dimensions.
Can
you
see
any
of
these
dimensions
in
your
setting?
Or,
can
you
think
about
how
you
could
implement
one
or
more
of
these
areas?
Dimension
Action
Listening
Empathy
Healing
Awareness
Example-­‐
Gap
in
our
diversity
strand
in
our
program
planning
(program
strand)
Persuasion
Conceptualization
Foresight
Stewardship
Commitment
to
the
growth
of
people
Building
Community
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6.
Small
Group
Activity
II
Example: Provided below are aspects of our program Exit Survey data. Using this
data, consider how you might plan for faculty development.
•
Review
the
snapshot
of
the
M.Ed.
Exit
Survey
data
and
the
comments.
•
If
you
are
the
program
leader,
how
would
you
share
the
data
and
use
the
data
with
faculty?
How
could
this
data
be
used
to
plan
for
faculty
development?
•
How
would
faculty
development
look
in
this
instance
based
on
the
servant
leadership
dimensions?
Exit Survey Question Prompt:
Please consider the Master of Education Program overall as you answer the
following survey items. We appreciate your feedback and will use your responses
for program improvement.
How satisfied were you with the following:
Mean
scores
from
three
cohorts
*Likert
Scale:
5=
Very
Satisfied
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7.
Exit
Survey
Comments
Example:
Provided
below
are
example
program
completer
comments
from
our
recent
M.Ed.
exit
survey.
Student
A
Comment:
I
think
it
would
be
cool
to
branch
outside
of
the
Blackboard
space
and
utilize
tools
that
are
more
applicable
to
a
K-­‐12
teaching
world.
For
example,
using
some
of
the
free
Google
tools
that
are
available
would
be
cool.
Using
a
Google
Hangout
to
meet
online
sometime
instead
of
in
Blackboard
would
be
neat.
Student
B
Comment
I
would
have
liked
to
use
more
tech
tools
outside
of
Blackboard.
Servant
Leadership
Dimensions:
Listening
Empathy
Healing
Awareness
Persuasion
Conceptualization
Foresight
Stewardship
Commitment
to
the
growth
of
people
Building
Community
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8.
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