Thematic Table Topics toward Career Development

1. Thematic Table Topic:
“Perceptive Communication”
April 21, 2010
Topic Master:
VP of Education
Kim, Sung-Jin
SU TOAST,
Syracuse University Students Chapter of Toastmasters International

2. Topic: Communicating Mindfully
“Reflective Listening Skill”
• Mindfulness:
1) Being fully present in the moment
2) Seeing things as they are without trying to
change them
• Reflective Listening:
“A skill that involves listening intently
for an individual’s feelings and values,
as well as the issue(s) to be resolved”
SU TOAST, Syracuse University Students Chapter of Toastmasters International

3. The Purpose of Today’s Topic
Develop ways of
pulling yourself
into the present
SU TOAST, Syracuse University Students Chapter of Toastmasters International

4. Key Factor: Identification of
feeling, values and issues
• It sounds like you’re really concerned about your girl
friend and her safety is important to you. Is this right?
• It sounds like you’re annoyed that your neighbor
wants you to keep it down while you’re having a ball
at night, and you appreciate it your personal choice.
Did I get that?
SU TOAST, Syracuse University Students Chapter of Toastmasters International

5. Combination of Key Factor
to Mindfulness
• How-To
“Emotional Intelligence”
{ self-awareness, resilience, empathy }
SU TOAST, Syracuse University Students Chapter of Toastmasters International

6. Examples of Positive Feeling
 Accepted; appreciated;  encouraged; elated;
apprehensive enthused;exhilarated
 balanced;connected  focused
 cared for;supported  grateful; gratified
 comfortable  hopeful
 confident; proud  relieved
 delighted; happy  responsible; secure
 deserving;respected  sympathetic
 eager, anxious
• Negative
SU TOAST, Syracuse University Students Chapter of Toastmasters International

7. Examples of Negative Feeling
 abandoned;alienate;alone  ashamed
 accused;attacked; blamed  awkward
 afraid;fearful; frightened;  beaten;defeated
terrified  bewildered
 annoyed;agitated;aggravat  bored
ed;angry;bitter;infuriated  burned out;drained
ambivalent;uncertain
 compromised
 anxious; concerned
 crushed;devastated
 confused
 desperate
 cheated;betrayed
 disappointed;disgusted
 empty
 overwhelemed
SU TOAST, Syracuse University Students Chapter of Toastmasters International

8. Example of Values
 acceptance  creativity
 accomplishment;success  dependability
 accuracy  independence
 acknowledgement  discipline;self-control
 appreciation  diversity;flexibility
 belonging  fairness
 cleanliness;neatness  family;friendship
 consistency  integrity
 commitment  personal choice
 cooperation;teamwork  privacy
 spontaneity  safety
SU TOAST, Syracuse University Students Chapter of Toastmasters International

9. Reference
• Reflective Listening Skill
 SIRU Conflict Resolution Workshop hosted by
Robbi: www.communicating-mindfully.com
• Mindfulness & Emotional Intelligence
 Dan Huston’s materials
 Daniel Goleman, “Emotional Intelligence”
SU TOAST, Syracuse University Students Chapter of Toastmasters International