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South by Southwest 2010
SXSW 2010
Austin, Texas




                2
SXSW 2010
Austin, Texas




                3
SXSW 2010
Austin, Texas




                4
SXSW 2010
Austin, Texas




                5
SXSW 2010
Introduction
About


— 3 industry events converge in
  a Texas-sized week

— Music since 1987, Film &
  Interactive since 1994

— Keynotes, panels, discussion
  groups, awards, parties




                                  6
SXSW 2010
Interactives




               7
SXSW 2010
Interactives




               8
SXSW 2010
Interactives




               9
SXSW 2010
Lego




            10
SXSW 2010
Keynote – Daniel Elk, Spotify


— Spotify is consuming more
  internet bandwidth than Sweden

— “Spotify will never be a social
  network, it’s not what we do.”

— 350,000 paid subscribers, 100
  million playlists for 7 million users

— Showed Spotify on Andriod Sony
  Ericsson

— “Music is like water” – the most
  social object there is

— US launch in 2010, probably free
                                          11
SXSW 2010
Keynote – Evan Williams, Twitter


— Launched @anywhere app

   - connect through content elsewhere
   on web

   - partnered with 13 companies initially
   (Huffington Post, Digg, Bing)

— Openness is a survival technique for
businesses, be open to the idea that you
are wrong and open to other ideas

— Open v Transparency – “a window is
transparent but a door is open”

— Mass walkout

                                             12
SXSW 2010
Dennis Crowley, FourSquare


— FourSquare v Gowalla, at SXSW 2010

— Aim is to make check-in the most
  enjoyable experience, through rewards,
  games, etc

— “We just want people to get free beer”

— “Our job is to remind users to check-in…it
  can be cumbersome to remember to
  check-in”

— How do you make checking-in a more
  passive experience?

— Privacy issues of passive check-in

— FourSquare experiments with brands, eg.
  Pepsi, Domino’s – “some will work, some
  won’t”

— “How do you reward the influencers?”


                                               13
SXSW 2010
#thelifegraph


— Facebook will be central hub for
  location services – not FourSquare or
  Gowalla

— Privacy rules change when we go into
  a social world

— Passive check-in: apps should auto-
  check-in when you stay put for a
  certain amount of time

— Based on past locations, you can
  calculate a 90%+ knowledge of where
  an individual will be tomorrow

— Benefits of this in terms of city
  planning, traffic, etc

— http://pleaserobme.com/

                                          14
SXSW 2010
#cityisaplatform


— The city is layer upon layer of time-based
  meaning, waiting to be peeled back

— “Until our sidewalks and graffiti can tweet,
  we’ll have to speak for them”

— http://seeclickfix.com/citizens is US version
  of http://www.fixmystreet.com/

— Trash Track: MIT study (Biderman) to attach
  sensors to trash pieces to track where it
  goes http://senseable.mit.edu/trashtrack/

— @kenleyneufeld “When I became Library
  Director at Santa Barbara Library, the first
  thing I did was take down all the ‘No’ signs.
  People came.”

— Manor Labs enables you to do good things
  for your city, with FourSquare-esque
  rewards:
  http://manorlabs.spigit.com/homepagelight


                                                  15
SXSW 2010
#notouching

—   Once we get used to an interface, we get faster
    at it (eg. keyboard shortcuts)

—   Our hands are very complex, but we’re using
    them in really simple ways. Starting to improve,
    eg. touch devices with pinch and scroll etc

—   Our body subtleties are also complex – how
    well are we using them from an interface pov?

—   Soft TV remote: twist, squeeze, pull ball to
    interact with interface. Every viewer has
    individual ball and interacts on-screen in their
    own way

—   Cute Circuit: sensors in clothing to vibrate your
    arm when you get a call

—   Mixed Initiative Dialogues: computer asks
    questions back in voice-activated interfaces

—   Touchless air guitar, with sound..!

—   Not all gestural games work: http://is.gd/cfYyh

—   Issues include appropriateness (do I look
    stupid?), physical feedback

                                                        16
SXSW 2010
#notouching – Pranav Mistry, Sixth Sense




                                           17
SXSW 2010
#sxswqr – QR Codes


—   QR tool instantly recognisable, it’s almost a brand in its
    own right

—   In USA, 20 million QR codes downloaded onto phones by
    end 2010

—   75% of people in Japan scan codes on a regular basis

—   Most Android phones have QR code reader pre-installed
    (on 2.2 million Android devices already)

—   If design with multiple colours, make sure the foreground
    colour is a lot darker than the background colours

—   Harper Collins put QR code on Lauren Conrad book, ‘LA
    Candy’

    - rationale that they couldn’t get info on customers who
    buy books once they’re purchased

    - swap your location of where code is read for additional
    content about the book/author

    - keeps evolving as a marketing tool for years

    - 9 months after publication it still gets as many scans as
    when launched

—   Facebook looking at giving everyone their own QR code


                                                                  18
SXSW 2010
#fundingfromthecrowd

—   Kickstarter http://www.kickstarter.com/

—   Reward-based crowdfunding: the more you fund, the
    better the reward

—   Backers only pay if the funding goal is reached

—   crowdfuning for not-for-profits http://www.razoo.com/

—   WindowFarms allow you to grow your food on an
    apartment window

    - http://www.windowfarms.org/

    - raised $28,000 (target $25,000) – grow your own food
    on an apartment window

    - Rewards: $25 is handwritten postcard from team, $50 is
    raffle for a prize, $100 is a digital book of the project

—   Keep your strategy alive and evolving – your backers don’t
    want to feel like they’ve backed a sinking ship

—   Importance of creating a story in crowd-funding projects.
    Create beats in the story to keep backers engage




                                                                 19
SXSW 2010
#mbsp – Maps, Books, Spimes, Paper

—   Post-Digital – “screens are becoming boring”

—   @localondon is just a Twitter page, no website

—   Books in the age of the iPad – discussion on how to
    put value back into a magazine subscription
    http://craigmod.com/journal/ipad_and_books/

—   There’s value in analogue/physical, but analogue
    friction adds challenges (eg. delivering newspapers
    to houses)

—   Newspaper Club: http://www.newspaperclub.co.uk

—   My Life in Tweets, book of all tweets of last year
    (James Bridle)

—   Digital hasn’t yet made souvenirs, unlike physical
    things




                                                          20
SXSW 2010
#mbsp – Maps, Books, Spimes, Paper




                                     21
SXSW 2010
#mbsp – Maps, Books, Spimes, Paper




                                     22
SXSW 2010
Other highlights


— #contentme

   - adding relevant recommendations
   to content increases dwell time by
   40%

   - Adaptive UI: interfaces should
   change depending on the user and
   the actions the user takes from click
   to click (Maher Roberts)

— #mobilecommerce

   - in 2009, 750,000 unique visits per
   day on ebay mobile generated $500
   million in mobile sales; an item is
   sold on ebay mobile every 2 seconds




                                           23
SXSW 2010
Other highlights


— #perfectlyirrational, Dan Ariely

     - Ariely sold $20 bill in auction,
     starting at $1. Winner keeps it (pays
     for it), but runner-up also has to
     pay. Winning bid was $23 so Ariely
     got $45 for his $20 bill

— #ai2010, Artificial Intelligence

     - Robot team to defeat world cup
     winners by 2050
     http://www.robocup.org/

     - goal of AI is for robust, fully
     autonomous agents in the real
     world

     - defining ‘normal’ – constantly
     evolving criteria


                                             24
SXSW 2010
Automotive at SXSW


                     — General Motors dedicated 30%
                       of its marketing budget to
                       digital this year

                     — Chevrolet

                     — road-trips to Austin in Chevy
                       cars tracked via Twitter,
                       Facebook and OnStar

                     — Gowalla tie-in: users check-in &
                       get offers (eg. check-in at Austin
                       airport for free ride downtown)

                     — affixed QR codes on hoods of
                       cars that launched microsites

                     — released iReveal app to view AR
                       models of cars on Austin streets

                                                            25
SXSW 2010
Automotive




             26
SXSW 2010
Film


— The Hurt Locker, 2009

— 2010 winners: http://is.gd/csPBm

— #cinematictitles

    - Life 2.0 case study, titles by Tronic:
    http://vimeo.com/8913892

    - front-load the film with visual style

    - use title sequence to pass on the
    film’s messaging and help train eyes
    of audience

    - title sequence as own little movie

    - Morgan Freeman gets credit before
    the title, written into his contracts


                                               27
SXSW 2010
Close




SXSW 2010 presentations on Slideshare:
http://is.gd/csO1J




                                         28
SXSW 2010

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SXSW 2010

  • 6. SXSW 2010 Introduction About — 3 industry events converge in a Texas-sized week — Music since 1987, Film & Interactive since 1994 — Keynotes, panels, discussion groups, awards, parties 6
  • 11. SXSW 2010 Keynote – Daniel Elk, Spotify — Spotify is consuming more internet bandwidth than Sweden — “Spotify will never be a social network, it’s not what we do.” — 350,000 paid subscribers, 100 million playlists for 7 million users — Showed Spotify on Andriod Sony Ericsson — “Music is like water” – the most social object there is — US launch in 2010, probably free 11
  • 12. SXSW 2010 Keynote – Evan Williams, Twitter — Launched @anywhere app - connect through content elsewhere on web - partnered with 13 companies initially (Huffington Post, Digg, Bing) — Openness is a survival technique for businesses, be open to the idea that you are wrong and open to other ideas — Open v Transparency – “a window is transparent but a door is open” — Mass walkout 12
  • 13. SXSW 2010 Dennis Crowley, FourSquare — FourSquare v Gowalla, at SXSW 2010 — Aim is to make check-in the most enjoyable experience, through rewards, games, etc — “We just want people to get free beer” — “Our job is to remind users to check-in…it can be cumbersome to remember to check-in” — How do you make checking-in a more passive experience? — Privacy issues of passive check-in — FourSquare experiments with brands, eg. Pepsi, Domino’s – “some will work, some won’t” — “How do you reward the influencers?” 13
  • 14. SXSW 2010 #thelifegraph — Facebook will be central hub for location services – not FourSquare or Gowalla — Privacy rules change when we go into a social world — Passive check-in: apps should auto- check-in when you stay put for a certain amount of time — Based on past locations, you can calculate a 90%+ knowledge of where an individual will be tomorrow — Benefits of this in terms of city planning, traffic, etc — http://pleaserobme.com/ 14
  • 15. SXSW 2010 #cityisaplatform — The city is layer upon layer of time-based meaning, waiting to be peeled back — “Until our sidewalks and graffiti can tweet, we’ll have to speak for them” — http://seeclickfix.com/citizens is US version of http://www.fixmystreet.com/ — Trash Track: MIT study (Biderman) to attach sensors to trash pieces to track where it goes http://senseable.mit.edu/trashtrack/ — @kenleyneufeld “When I became Library Director at Santa Barbara Library, the first thing I did was take down all the ‘No’ signs. People came.” — Manor Labs enables you to do good things for your city, with FourSquare-esque rewards: http://manorlabs.spigit.com/homepagelight 15
  • 16. SXSW 2010 #notouching — Once we get used to an interface, we get faster at it (eg. keyboard shortcuts) — Our hands are very complex, but we’re using them in really simple ways. Starting to improve, eg. touch devices with pinch and scroll etc — Our body subtleties are also complex – how well are we using them from an interface pov? — Soft TV remote: twist, squeeze, pull ball to interact with interface. Every viewer has individual ball and interacts on-screen in their own way — Cute Circuit: sensors in clothing to vibrate your arm when you get a call — Mixed Initiative Dialogues: computer asks questions back in voice-activated interfaces — Touchless air guitar, with sound..! — Not all gestural games work: http://is.gd/cfYyh — Issues include appropriateness (do I look stupid?), physical feedback 16
  • 17. SXSW 2010 #notouching – Pranav Mistry, Sixth Sense 17
  • 18. SXSW 2010 #sxswqr – QR Codes — QR tool instantly recognisable, it’s almost a brand in its own right — In USA, 20 million QR codes downloaded onto phones by end 2010 — 75% of people in Japan scan codes on a regular basis — Most Android phones have QR code reader pre-installed (on 2.2 million Android devices already) — If design with multiple colours, make sure the foreground colour is a lot darker than the background colours — Harper Collins put QR code on Lauren Conrad book, ‘LA Candy’ - rationale that they couldn’t get info on customers who buy books once they’re purchased - swap your location of where code is read for additional content about the book/author - keeps evolving as a marketing tool for years - 9 months after publication it still gets as many scans as when launched — Facebook looking at giving everyone their own QR code 18
  • 19. SXSW 2010 #fundingfromthecrowd — Kickstarter http://www.kickstarter.com/ — Reward-based crowdfunding: the more you fund, the better the reward — Backers only pay if the funding goal is reached — crowdfuning for not-for-profits http://www.razoo.com/ — WindowFarms allow you to grow your food on an apartment window - http://www.windowfarms.org/ - raised $28,000 (target $25,000) – grow your own food on an apartment window - Rewards: $25 is handwritten postcard from team, $50 is raffle for a prize, $100 is a digital book of the project — Keep your strategy alive and evolving – your backers don’t want to feel like they’ve backed a sinking ship — Importance of creating a story in crowd-funding projects. Create beats in the story to keep backers engage 19
  • 20. SXSW 2010 #mbsp – Maps, Books, Spimes, Paper — Post-Digital – “screens are becoming boring” — @localondon is just a Twitter page, no website — Books in the age of the iPad – discussion on how to put value back into a magazine subscription http://craigmod.com/journal/ipad_and_books/ — There’s value in analogue/physical, but analogue friction adds challenges (eg. delivering newspapers to houses) — Newspaper Club: http://www.newspaperclub.co.uk — My Life in Tweets, book of all tweets of last year (James Bridle) — Digital hasn’t yet made souvenirs, unlike physical things 20
  • 21. SXSW 2010 #mbsp – Maps, Books, Spimes, Paper 21
  • 22. SXSW 2010 #mbsp – Maps, Books, Spimes, Paper 22
  • 23. SXSW 2010 Other highlights — #contentme - adding relevant recommendations to content increases dwell time by 40% - Adaptive UI: interfaces should change depending on the user and the actions the user takes from click to click (Maher Roberts) — #mobilecommerce - in 2009, 750,000 unique visits per day on ebay mobile generated $500 million in mobile sales; an item is sold on ebay mobile every 2 seconds 23
  • 24. SXSW 2010 Other highlights — #perfectlyirrational, Dan Ariely - Ariely sold $20 bill in auction, starting at $1. Winner keeps it (pays for it), but runner-up also has to pay. Winning bid was $23 so Ariely got $45 for his $20 bill — #ai2010, Artificial Intelligence - Robot team to defeat world cup winners by 2050 http://www.robocup.org/ - goal of AI is for robust, fully autonomous agents in the real world - defining ‘normal’ – constantly evolving criteria 24
  • 25. SXSW 2010 Automotive at SXSW — General Motors dedicated 30% of its marketing budget to digital this year — Chevrolet — road-trips to Austin in Chevy cars tracked via Twitter, Facebook and OnStar — Gowalla tie-in: users check-in & get offers (eg. check-in at Austin airport for free ride downtown) — affixed QR codes on hoods of cars that launched microsites — released iReveal app to view AR models of cars on Austin streets 25
  • 27. SXSW 2010 Film — The Hurt Locker, 2009 — 2010 winners: http://is.gd/csPBm — #cinematictitles - Life 2.0 case study, titles by Tronic: http://vimeo.com/8913892 - front-load the film with visual style - use title sequence to pass on the film’s messaging and help train eyes of audience - title sequence as own little movie - Morgan Freeman gets credit before the title, written into his contracts 27
  • 28. SXSW 2010 Close SXSW 2010 presentations on Slideshare: http://is.gd/csO1J 28