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Unconscious Bias

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Panel at Carbon Five:
Join us for a panel conversation and open discussion about unconscious bias with Natalie Sue Johnson and Sonya Green. We'll discuss what it is, how it affects our workplaces and how we can learn to prevent it from negatively affecting our interactions with others.

Please bring your curious questions and experiences for sharing!

Panel at Carbon Five:
Join us for a panel conversation and open discussion about unconscious bias with Natalie Sue Johnson and Sonya Green. We'll discuss what it is, how it affects our workplaces and how we can learn to prevent it from negatively affecting our interactions with others.

Please bring your curious questions and experiences for sharing!

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Unconscious Bias

  1. 1. #UnconsciousBias Unconscious Bias What, how, why and where
  2. 2. #UnconsciousBias Protected Space ● Open format ● Lots of views, all valuable, all important ● Code of conduct ● Video
  3. 3. #UnconsciousBias Introductions
  4. 4. #UnconsciousBias Natalie Sue Johnson Co-founder at Bottle Bracket natalie.sue.johnson@gmail.com @bottlebracket
  5. 5. #UnconsciousBias Sonya Green Github’s Chief Empathy Officer sonya@github.com @sundaykofax
  6. 6. #UnconsciousBias Courtney Hemphill Partner & Tech Lead at Carbon Five courtney@carbonfive.com @chemphill
  7. 7. #UnconsciousBias Size mattersSize Matters #UnconsciousBias
  8. 8. #UnconsciousBias Systems matterSystems matter #UnconsciousBias
  9. 9. #UnconsciousBias Unconscious bias.
  10. 10. #UnconsciousBias Unconscious bias. People are faced with 11 million pieces of information at any given moment.* *Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014
  11. 11. #UnconsciousBias Unconscious bias. People are faced with 11 million pieces of information at any given moment. You can’t process it all, so your brain takes shortcuts. *Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014
  12. 12. #UnconsciousBias Unconscious bias. 1. Decision making 2. Social interactions
  13. 13. #UnconsciousBias Unconscious bias. 1. Decision making 2. Social interactions
  14. 14. #UnconsciousBias Decision making. Hiring Promotions Evaluations Purchases
  15. 15. #UnconsciousBias Decision making. Hiring Promotions Evaluations Purchases Blind orchestra audition study at Stanford’s Clayman Institute Goldin, Claudia, and Cecilia Rouse. Orchestrating impartiality: The impact of" blind" auditions on female musicians. No. w5903. National bureau of economic research, 1997.
  16. 16. #UnconsciousBias Unconscious bias. 1. Decision making 2. Social interactions
  17. 17. #UnconsciousBias Social interactions. Casual conversations Negotiations Meeting behavior
  18. 18. #UnconsciousBias Social interactions. Casual conversations Negotiations Meeting behavior Reversing the gender gap in negotiations study Kray, Laura J., Adam D. Galinsky, and Leigh Thompson. "Reversing the gender gap in negotiations: An exploration of stereotype regeneration." Organizational Behavior and Human Decision Processes 87.2 (2002): 386-410.
  19. 19. #UnconsciousBias Resources. Popular press Academic journals Partnerships Trainings
  20. 20. #UnconsciousBias Resources. Popular press Academic journals Partnerships Trainings Shelley Correll, Stanford Joan Williams, UC Hastings Madeline Heilman, NYU
  21. 21. #UnconsciousBias Take action. Add structure to combat decision making bias Remove sources of bias Increase awareness through open discussion Hire more diverse employees
  22. 22. #UnconsciousBias Visceral examples.
  23. 23. #UnconsciousBias (Google image search: scientists)
  24. 24. #UnconsciousBias
  25. 25. #UnconsciousBias Telephone, kinda. Message: spoken written drawn spoken written drawn “An earthquake”
  26. 26. #UnconsciousBias
  27. 27. #UnconsciousBias Harvard implicit association tests Mapping keys Match good or bad Overlay potential bias Rapid decisions https://implicit.harvard.edu/implicit/takeatest.html At the bottom, click "I wish to proceed"
  28. 28. #UnconsciousBias Systems Agile XP NVC Design Mentoring
  29. 29. #UnconsciousBias Agile XP Pairing (experiential rather than analytic) Dailies (frequent interactions) Iteration & Reflection (repeatable, continuous learning) Cross-functional teams (client-vendor, design-developer, manager- employee, man-woman, etc.) http://agilemanifesto.org/ http://en.wikipedia.org/wiki/Coherence_therapy
  30. 30. #UnconsciousBias NVC (nonviolent communication) Evolved from Marshal Rosenberg’s work with civil rights activists in early 1960’ s and his search for a way to rapidly disseminate peacemaking skills. Observation (facts as distinct from our evaluation) Feelings (emotions or sensations, free of thought and story) Needs (universal human needs) Request (request for a specific action, free of demand) http://en.wikipedia.org/wiki/Nonviolent_Communication
  31. 31. #UnconsciousBias Design Design Thinking (empathy, customer interviewing) Environment (comfortable, welcoming neutral ambiance) Dynamic spaces, co-location (MIT building 20, Pixar) https://www.ncwit. org/sites/default/files/resources/designphysicalspacebroadappeal_affectingwomensentrypersistencecomputingphysicalspace_web .pdf
  32. 32. #UnconsciousBias Mentoring http://blog.jessitron.com/2015/01/systems-thinking-about-wit.html
  33. 33. #UnconsciousBias What are your sticky situations?
  34. 34. #UnconsciousBias Get social!

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