The Indonesian TPA Manifesto - A Primer on the Indonesian Health Insurance Services Market.

1. The Indonesian TPA
Manifesto
(Presentation)

2. Approx. 100 insurers
compete for the private
market in Indonesia.

3. Only 6 companies serve
the insurance sector for
TPA services.

4. The Indonesian
consumer has choice.

5. Insurers don’t.

6. Insurers don’t.
haven’t.

7. Why is this important?

8. Your members claims
experience is the single
most impactful
interaction with your
brand.

9. It affects renewals,
word of mouth &
trust in your brand.

10. Inefficient TPA’s tie up
your internal resources
and can indirectly cost
up to 40% of your
premium income.

12. We wanted to do
something about this.

13. We asked you for direct,
unfiltered feedback.

14. This is what you
told us.

15. Fix poor service levels,
slow admissions &
discharge.

16. Increase speed, accuracy
& improve reporting
capabilities.

17. Enable efficient
cashless services
Group & Individual
Inpatient & Outpatient
Dental & Optical

18. Offer Value added services.
International cashless.
Telemedicine & 2nd Medical Opinions.
Wellness / Disease Management.
Fraud Management.
Lifestyle Affinity Partners.
Consumer & Partner Portals.
Integrated Mobile Apps.

19. COB with BPJS.
(just in case it works)

20. This is what we did.

21. Built technology that works.
67% faster adjudication,
admission & discharge.

22. Partnered with strategically
aligned companies.

23. Built world class 24/7
response capabilities.

24. Attracted service focused people.

25. Built a rapidly expanding provider
network throughout Indonesia &
S.E.Asia.

26. How you Benefit.

27. Differentiate your products.

28. Improve member experience.

29. Increase positive
word of mouth.

30. More renewals.
More referrals.

31. Sell more individual
& group products.

32. Reduce errors, fraud
& claims costs.

33. Improve your margin.

34. A reason to ask for a
promotion?

35. How to use our solutions.

36. Terminal Only.
Use our 1-TAP terminal network with
your existing claims system.

37. Terminal + Claims System.
Use our 1-TAP terminal network
& CORE claims system.

38. Full Outsourced Service.
Use our 1-TAP terminal network,
systems & service team.

39. “this has the potential to
change healthcare
administration in Indonesia”
International insurance executive.

40. You now have choices.

41. Arrange a private demo.
Call: +62 21 2963 5600
Or Visit:
www.platinumhealth.com