We are The Corporate Learning Institute. CLI has been providing clients with custom-designed services since 1986. We work with organizations with the belief that personal, customized services build confident and motivated individual contributors and teams are the backbone for any organization. For more information about our services, we invite visit our website, at http://www.corplearning.com Feel free to contact partner Susan Cain at (630)-347-6333 Feel free to contact partner Tim Buividas at (312)-615-2211

1. Effective Delegation: Starts With Clear
Goals, Roles and Procedures
CLI Quick Read
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2. Effective Delegation: Starts With Clear
Goals, Roles and Procedures
By: Dr. Susan Cain
Good project leaders know that followers need a clear picture of their
expectations. Great leaders help their followers gain clarity in understanding the big
picture-things like strategic direction and goals.
A great leader also ensures that followers understand their function, purpose and roles.
By providing clear procedures and processes to accomplish work, great leaders are able
to delegate with more assurance that project details will be managed.
If all of these key functions are in place, then there is a good chance that the interpersonal
relationship between leader and follower will be one of mutual trust. These are the
foundational conditions for trust to form. With mutual trust, delegation becomes more
possible, and two-way communication improves leader’s ability to let go of control and
transfer responsibility to the follower.
GRPI Model
The GRPI model allow project leaders to ensure that they communicate each level
of a project
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3. Goals – What exactly we are being asked to accomplish.
Roles – What exactly each person is supposed to do to accomplish the goal.
Procedures – The “how” and the ”what” must specifically be done to accomplish the
goal.
Interpersonal – What behaviors are expected to be exhibited as we accomplish the goal.
Use these tools to help delegation:
Delegation Discussion Sheet: http://slidesha.re/Ihf8o5
Discussion Worksheet: http://slidesha.re/1boeSzZ
How to be Directive: http://slidesha.re/1bojqqe
We are The Corporate Learning Institute. CLI has been providing clients with customdesigned services since 1986.
We work with organizations with the belief that personal, customized services build
confident and motivated individual contributors and teams are the backbone for any
organization.
For more information about our services, we invite visit our website, at
http://www.corplearning.com
Feel free to contact partner Susan Cain at (630)-347-6333
Feel free to contact partner Tim Buividas at (312)-615-2211
CorpLearning.com | CorpLearning@CorpLearning.com | 800.203.6734