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About Tony Albanese and Bright Realty

                                       Bright	
  Realty	
  is	
  a	
  full	
  service	
  commercial	
  real	
  estate	
  
                                                                                                                               “	
  I	
  can	
  say	
  without	
  
                                       firm.	
  They	
  develop,	
  lease,	
  manage,	
  and	
  represent	
  
                                       users	
  of	
  office,	
  retail,	
  and	
  industrial	
  space.	
  They	
                ques1on	
  that	
  we	
  are	
  
                                       also	
  handle	
  investment	
  property	
  acquisi=ons	
  and	
                        more	
  engaged	
  with	
  
                                       disposi=ons	
  for	
  our	
  clients.	
  In	
  addi=on,	
  Bright	
  
                                                                                                                               our	
  clients	
  and	
  they	
  
                                       Realty’s	
  parent	
  company	
  develops	
  single	
  family	
  and	
  
                                       mul=family	
  proper=es,	
  and	
  owns	
  a	
  bank	
  and	
  an	
  oil	
              have	
  taken	
  no1ce.”
                                       &	
  gas	
  company.	
  They	
  try	
  to	
  cover	
  all	
  aspects	
  of	
  the	
  
                                       real	
  estate	
  ecosystem,	
  from	
  minerals	
  to	
  homes	
  to	
  
                                       shopping	
  centers.

At	
  Bright,	
  Tony	
  is	
  personally	
  responsible	
  for	
  the	
  commercial	
  brokerage	
  division.	
  He	
  manages	
  all	
  of	
  there	
  
brokers	
  and	
  help	
  them	
  be	
  as	
  produc=ve	
  as	
  they	
  can	
  be	
  for	
  Bright	
  Realty’s	
  clients.

For	
  Tony	
  and	
  Bright	
  Realty,	
  it’s	
  cri=cal	
  that	
  they	
  exceed	
  our	
  clients'	
  expecta=ons	
  when	
  it	
  comes	
  to	
  
communica=on.	
  His	
  current	
  and	
  poten/al	
  clients	
  cite	
  communica/on	
  as	
  their	
  primary	
  concern	
  when	
  
selec/ng	
  a	
  real	
  estate	
  broker.


Before Contactually

     •     Before	
  Contactually,	
  Tony	
  and	
  his	
  team	
  was	
  doing	
  what	
  many	
  professionals	
  have	
  resorted	
  to;	
  
           their	
  calendar.	
  They	
  would	
  use	
  a	
  combina=on	
  of	
  calendar	
  appointments	
  and	
  task	
  reminders	
  in	
  
           Outlook.
     •     Each	
  =me	
  they	
  were	
  speaking	
  to	
  a	
  client,	
  they	
  would	
  have	
  to	
  remember	
  to	
  set	
  a	
  reminder	
  
           somewhere	
  in	
  their	
  calendar	
  or	
  Outlook.	
  In	
  Tony’s	
  words,	
  “this	
  was	
  a	
  horrible	
  system,	
  to	
  say	
  the	
  
           least.”


How did Contactually help?

     •     For	
  Tony	
  and	
  his	
  team,	
  the	
  ability	
  to	
  push	
  reminders	
  about	
  who	
  to	
  connect	
  with	
  has	
  been	
  key.	
  
           Manually	
  sePng	
  reminders	
  is	
  no	
  longer	
  a	
  concern.	
  This	
  allows	
  Tony’s	
  team	
  to	
  focus	
  on	
  
           interac=ng	
  with	
  clients	
  and	
  closing	
  more	
  deals,	
  instead	
  of	
  digging	
  through	
  past	
  communica=ons	
  
           trying	
  to	
  remember	
  who	
  to	
  talk	
  to.
     •     Tony’s	
  team	
  has	
  just	
  started	
  using	
  Contactually,	
  so	
  while	
  they	
  haven't	
  aRributed	
  a	
  mul=million	
  
           dollar	
  deal	
  directly	
  to	
  Contactually’s	
  system,	
  his	
  clients	
  are	
  star=ng	
  to	
  take	
  no=ce	
  of	
  their	
  
           increased	
  level	
  of	
  engagement.




                  See more Case Studies at http://contactually.com/stories

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Case Study - Using Contactually for Real Estate Relationship Management

  • 1. About Tony Albanese and Bright Realty Bright  Realty  is  a  full  service  commercial  real  estate   “  I  can  say  without   firm.  They  develop,  lease,  manage,  and  represent   users  of  office,  retail,  and  industrial  space.  They   ques1on  that  we  are   also  handle  investment  property  acquisi=ons  and   more  engaged  with   disposi=ons  for  our  clients.  In  addi=on,  Bright   our  clients  and  they   Realty’s  parent  company  develops  single  family  and   mul=family  proper=es,  and  owns  a  bank  and  an  oil   have  taken  no1ce.” &  gas  company.  They  try  to  cover  all  aspects  of  the   real  estate  ecosystem,  from  minerals  to  homes  to   shopping  centers. At  Bright,  Tony  is  personally  responsible  for  the  commercial  brokerage  division.  He  manages  all  of  there   brokers  and  help  them  be  as  produc=ve  as  they  can  be  for  Bright  Realty’s  clients. For  Tony  and  Bright  Realty,  it’s  cri=cal  that  they  exceed  our  clients'  expecta=ons  when  it  comes  to   communica=on.  His  current  and  poten/al  clients  cite  communica/on  as  their  primary  concern  when   selec/ng  a  real  estate  broker. Before Contactually • Before  Contactually,  Tony  and  his  team  was  doing  what  many  professionals  have  resorted  to;   their  calendar.  They  would  use  a  combina=on  of  calendar  appointments  and  task  reminders  in   Outlook. • Each  =me  they  were  speaking  to  a  client,  they  would  have  to  remember  to  set  a  reminder   somewhere  in  their  calendar  or  Outlook.  In  Tony’s  words,  “this  was  a  horrible  system,  to  say  the   least.” How did Contactually help? • For  Tony  and  his  team,  the  ability  to  push  reminders  about  who  to  connect  with  has  been  key.   Manually  sePng  reminders  is  no  longer  a  concern.  This  allows  Tony’s  team  to  focus  on   interac=ng  with  clients  and  closing  more  deals,  instead  of  digging  through  past  communica=ons   trying  to  remember  who  to  talk  to. • Tony’s  team  has  just  started  using  Contactually,  so  while  they  haven't  aRributed  a  mul=million   dollar  deal  directly  to  Contactually’s  system,  his  clients  are  star=ng  to  take  no=ce  of  their   increased  level  of  engagement. See more Case Studies at http://contactually.com/stories