This report on Open Source Software (OSS) and Collaboration Technology Infrastructure is based on the survey of about 100 participants during the 2ndCollaboration Retreat 2011 for select CXOs and Delegates organized by Mithi in September 2011.
This report captures the opinions of IT decision makers in organizations across industries regarding the feasibility and future of OSS and Collaboration IT Infrastructure.
2. Overview
This report on Open Source Software (OSS) and Collaboration Technology
Infrastructure is based on the survey of about 100 participants during the
2nd Collaboration Retreat 2011 for select CXOs and Delegates organized
by Mithi in September 2011.
The Collaboration Retreat 2011 offered a first-of-its-kind interactive
platform for sharing CIO and CFO perspectives on Collaboration
Infrastructure Strategies. About 20 CXOs and over 80 delegates from
diverse organisations participated in the conference. The synopsis,
photos, videos etc. can be seen on at http://www.mithi.com/cr2011-
highlights.html
This report captures the opinions of IT decision makers in organizations
across industries regarding the feasibility and future of OSS and
Collaboration IT Infrastructure.
3. Participants
The participants in this survey were:
• CXOs
• IT Strategy Consultants
• IT Managers
• Finance Executives
• Solution Partners
4. Sample Size – Company Size
Companies of all sizes were covered
Large
Large (>1501 Employees) 17%
Mid Market (501-1500 Employees)
Mid
Market
SME (<500 Employees) SMEs 18%
65%
5. Sample Size – Industry Wise
Respondents belonged to diverse industry
verticals viz., BFSI, Manufacturing, IT,
Telecom, Healthcare, Government,
Education, etc.
Healthcare
Telecom
4%
Government 4%
4%
BFSI
38%
Education 7%
11%
Services
14%
18%
Manufacturing IT
6. Insight #1
Cost and Flexibility are the driving
factors in the choice of
Collaboration Infrastructure.
7. Insight #1
1.1 Cost and Flexibility often determine the cost of IT Infrastructure
Collaboration Infrastructure is a critical
component of the IT landscape of an
organization and has a wide-ranging
impact on business. With growing
60% - competition and pressures on margins, it
has become increasingly essential for
organizations to control costs as far as
40% - possible.
At the same time, CIOs are looking at
20% - bringing in flexibility in the IT
infrastructure by introducing open
67% 30% 41% 15% standards based systems into the
0% -
Cost Performance Flexibility Choice network which can connect to the other
business applications easily while
delivering value to the enterprise.
Q: What do you feel are the advantages of Open Source Software ?
8. Insight #1
1.2 Organizations plan to increase inhouse IT capabilities
48% of the organizations are planning to
Grow it increase inhouse IT capabilities. With
growing complexity of businesses, IT has
Reduce it become one of most critical functions in
30% organisation and they are planning to grow
Keep it same in-house IT team for meeting the growing
No particular complexities of their respective business
48% preference processes.
19%
4%
Q: What are the immediate plans for your in-house IT team?
9. Insight #1
1.3 Hosted Application Service, the most preferred form of
outsourcing
59% prefer Hosted Application Service
60% - which refers to internet based applications
or applications that resides on server.
50% -
HAS: Hosted Application Service
40% - CFM: Complete Facilities Management
RDCM: Remote Data Center Management
30% - t RAM: Remote Application Management
20% -
10% -
59% 22% 15% 22%
0% -
HAS CFM RDCM RAM
Q: What would be your preferred form of outsourcing?
11. Insight #2
2.1 Collaboration applications are equally important as
traditional business applications
More than 75% of organizations rates
More collaboration applications more or equally
8% 13%
Important important as other traditional business
applications. Increasing diversification in
17% other geographical areas and industries
As
Important
has resulted in increasing demand of
collaborative applications.
Less
Important
63%
Not so
Important
Q: How important is collaboration and collaboration technology for your enterprise in comparison to
other business applications in your enterprise ?
12. Insight #2
2.2 Organizations prefer to outsource collaboration infrastructure
63% of organizations want to outsource
Completely collaboration infrastructure completely or
11%
substantially or partially.
Substantially
11%
37% Partially
Not at all
41%
Q: Are you planning to outsource your collaboration infrastructure needs?
13. Insight #3
Organizations are looking at a
combination of Open Source,
Cloud and low cost Mobile
Devices as a way to increase
availability and reduce costs for
their Collaboration
Infrastructure.
14. Insight #3
3.1 Immediate plans to increase Mobile Collaboration applications
Priority of organizations in regards of
collaboration infrastructure is to expand
mobile access. 44% of the organizations
50% - have chosen to expand mobile access to
the collaborative applications to cover
40% -
more employees.
30% -
20% -
10% -
0% - 30% 30% 44% 15%
Expand to Reduce Expand Improve
Cover more cost Mobile reliability
employees access
Q: What would be your next initiative on collaboration infrastructure ?
15. Insight #3
3.2 Android takes over BlackBerry and iPhone on collaboration
needs
Majority of organizations prefer Android as
a platform for serving bulk mobile
60% - collaboration needs. Corporate friendly
phone BlackBerry looses the lead for
50% - collaboration technology mobile needs
and innovative iPhone lags behind with
40% - 15% preferring it.
30% -
20% -
10% - 26% 15% 70% 15%
Blackberry iPhone Android Others
0% -
Q: Which platform do you see solving the bulk mobile collaboration needs of your business in the next
5 years ?
16. Insight #3
3.3 OSS has huge scope going forward
Nearly 22% of organizations use OSS
75% Linux- exhaustively for tapping their growing IT
15% 25% Window requirements. It presents a huge
22% 50-50 Mix opportunity as proprietary licensed or
patented software can take a back seat
25% Linux- given that OSS assures information
75% Window security.
30% 0% Linux-100%
Window
33%
Q: What kind of a mix do you have in your IT environment (a mix of Windows, Linux/Unix etc.)?
17. Insight #3
3.4 Huge scope for Mobile Collaboration Applications
11% of organizations have more than
7%
4% 25% mobile workforce accessing
Very large (>50%)
collaboration applications over mobile
devices. As organizations are planning
Large (<25-50%)
to expand mobile access for their next
33% initiative on collaboration infrastructure,
Small (<10%-25%)
mobile collaboration applications have a
huge scope in immediate years.
Very Small (<5%)
56%
Q: What's the size of mobile workforce that accesses collaboration applications over a mobile device
in your enterprise (as a percentage of the total number users for the collaboration applications)?
18. Wrapping Up
• With increasing pressure to cut costs, organizations are actively
considering Open Source based Collaboration Technologies.
• Organizations will give preference to such collaboration
technologies that offer great flexibility in dynamically changing
environments while bringing down costs at the same time.
• Advances in Cloud based Services will see it becoming more
preferred outsourcing option across enterprises.
• Organizations are looking to expand over-the-air access to the
collaboration applications beyond Blackberry and iPhone devices.
19. About
Mithi Software Technologies Pvt Ltd:
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20. About
ValueNotes
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21. Contact Us
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