The document discusses the Chilean Library of Congress's efforts to tailor its web content to different audiences. It outlines the library's mission to serve both members of Congress and citizens. It then describes the library's main audiences and how it develops content both in-house and through outsourcing. It provides examples of portals and services targeted at citizens, members of Congress, legal practitioners, young people, and senior citizens. The goal is to transform the library into a space for interaction and information exchange between these audiences.

1. Publishing web content tailored to audiences / Liberando contenido a la medida de las audiencias Soledad Ferreiro Chilean Library of Congress August 2011

3. Our audiences Society Ordinary Citizens Young People Senior Citizens Legal Practioners Historians Political Parties Parliament Members Committees Civil Servants Member´s staff

4. How we Work 2 Dept: Servicios Digitales (ICT) y Arquitectura de Información (IA), 27 professionals In-house developments: e.g News Portal, MP Portal, Legislative History Portal Out-Sourcing of large projects: Legal Database, CRM, History of the Law & Parliamentary Work Buying-in of expert know-how for special projects: e.g Parliamentary biographies in MediaWiki & Wikisource Pilot project strategy

13. Our Portal

14. Portal Parlamentario Repositories + Legal Database + News + Biographies

16. Publishing web content tailored to audiences / Liberando contenido a la medida de las audiencias Soledad Ferreiro - sferreiro@bcn.cl Chilean Library of Congress August 2011