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What  They  Say About Why Your Work Matters ,[object Object],[object Object],[object Object]
 
What They Do
What They Do
What They Do
What These Stories Have in Common
What’s Important To  Them
Water is Important  to Them USA 2008
Water is Important  to Them
Water is Important  to Them
Water is Important  to Them South Carolina 2009
Water is Important  to Them
Water is Important to Them North Carolina 2005
Water is Important to Them
Water is Important  to Them Georgia 2000
Water is Important to Them “ Clean Air + Water,” #3 “ The Environment,” #6
Why Doesn’t It  Feel  That Way
“ Nobody Knows Who We Are”
Nobody Knows  Who We Are!
Nobody Knows Who We Are!
Nobody Knows Who We Are!
Nobody Knows Who We Are!
“ All We Ever Hear Are Complaints”
“ All We Ever Hear  Are Complaints” Just 4% “Very Dissatisfied” with NC Wildlife Resources Commission
“ All We Ever Hear  are Complaints” Just 18% “Not Satisfied At All” with tap water information
“ All We Ever Hear  are Complaints”
“ Nobody Talks About  What We Do”
The Rookie Mistake
Sustainable Development
Forest Stewardship
So What If We Met Them Halfway?
What If We Tried  to See Our Work Their Way?
What If We Tried  to See Our Work Their Way?
BEFORE
BEFORE
AFTER
AFTER
AFTER
Before vs. After Average Visit is Twice As Long
Before vs. After Repeat visitors up 300%
Before Vs. After 5 times more likely to want to stay in touch
Before vs. After 90 times more comments. 90!!
What the Science Says
My Very Favorite
http://waterwordsthatwork.com

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Crunch IWI : The World Outside.... Thursday Keynote

Editor's Notes

  1. Thanks to Cynthia Presson, Lynnette McNary, Robert Osborne.
  2. Water is life. Life is fascinating. I very enjoy my pracitice working exclusively for people like you. And the people who see you. It is an honor to work with people who provide and protect a most precsious. And you do it so well, that our fellow citizens have come to to take it almost completely for granted. Thank you for doing the important work that you do.
  3. I blog about citizenship. About what it takes to help citizens move from conservation lip service to conservation action. I am interested in the words and pictures that catch their attention and speak to them. I’m interested in all of the ways that an unsuspecting citizen might encounter our messages -- in the news, on the web, in print, in person, and by word of mouth. That’s what I blog about. And that’s what I’m here to talk about.
  4. Here’s David. He’s got the first farm across the border from the Nantahala National Forest.
  5. Gardening w/Mom
  6. Camping w/Dad
  7. In survey after survey, study after study, everyday citizens place water at the very top of their list of environmental priorities, adn place pretty high relative to other social issues -- but that doesn’t mean
  8. As a rule, name recognition for conservation organizations and government agencies is low. True for other agencies as well.
  9. I am really quite sure that this is true. I’ll bet you all that whenever you have a hearing, you have a handful of supporters, a large number of detractors, and nobody in the middle. People are the most vocal when they are pissed off about something, and some people go through life pissed off at everything.
  10. Now, let’s pause for a moment here because these two slides show how important good communications are, but also show the limitations of what you can do with good communications.
  11. Well, there’s just no easy way to say it - it’s our own damn fault.
  12. When it comes to turning that first impression into a first step and then to a big step, we’re like that rookie angler who feels the nibble and yanks. Where the skillful angler sets the hook and plays the fish.