1. Situational Leadership
February 2010
College Pro Painters

2. Transfer In
 Name, Turf
 Naturally Directive or Supportive?
 Outcome for the session

3. Agenda
 Developmental Levels
 Directive & Supportive Leadership Behaviors
 Leadership Styles
 Delegation
 Group Work
 Close

4. Situational Leadership
 Definition?
 Providing the right blend of direction and support
given the individual and the task.

5. The delegation myth…
 “I want to be a better delegator”

6. Diagnosis
 Competence
 Experience & Knowledge (Low, Some, High)
 Commitment
 Motivation & Confidence (Low, Variable, High)

7. Developmental Levels – Task
Specific
 Level 1 – Low Competence, High Commitment
 Level 2 – Some Competence, Variable
Commitment
 Level 3 – Moderate to High Competence, Variable
Commitment
 Level 4 – High Competence, High Commitment

8. Directive & Supportive Leadership
 Directive Behaviors
 Supportive Behaviors

9. The Four Leadership Styles – Task
Specific
 Directive – High Direction, Low Support
 Coaching – High Direction, High Support
 Supportive – Low Direction, High Support
 Delegating – Low Direction, Low Support

10. Delegation
 You need to help someone move to
Developmental Level 4 first on any given task you
would like to delegate.
 You already do this!
 Simpler tasks  Simpler to delegate
 Shared goal, follow-up

11. Group Work – Moving to
Delegation
 Build a 4 week plan for training a JSM, Cold
Caller, or Production Manager so that you can
start to delegate specific tasks to them.
 Step 1: Define the overall goal and break it into tasks.
 Step 2: What are the behaviors that you will see at
each developmental level on the way to delegation?
 Step 3: Given the behaviors, what are the directive and
or supportive things you will do to help the learner
progress?

12. Group Work Wrap Up
 Present your Plan

13. Transfer Out
 What are you taking away?