12. About The Rock Hill Office Conveniently located in Rock Hill with great presence in the community Technology and resource rooms Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Full time Office Administrator entering your listings; sales & closings Opportunity time (floor duty) scheduled by software to be fairly distributed among agents eager for the time Social events for the team such as Family Appreciation Picnic Community involvement such as “Back the Pack,” and Civitans. Industry involvement with our team participating in Local & State Board activities; committees; and leadership roles. Continuous in-office training including technology; webinars; seminars and speaker presentation
13. Our Support Team Jill Mattes, Office Administrator Justin Wells, Loan Originator Meredith Owen, Insurance Counselor Wendi Hensel, Home Services
14. Testimonials "Colleen is a creative manager who works diligently to lead her team of Realtors in an assertive, progressive manner that provides a sound foundation for their success. While working with them professionally, she also cares tremendously for them personally. The combination of the high leadership skills, technology skills and the personal touch make her one of the most outstanding managers I've met." “ Working with Colleen is a pleasure. She is one of the most giving people I know. She is always willing to offer her time and talents for the good of the group. She brings a wealth of knowledge to our real estate group and is extremely motivational in this time of a down market! I would highly recommend my friend and colleague Colleen Coesens!"
15. Testimonials "Colleen is a hands on leader who embraces new ideas easily and quickly and is passionate about partnering with the agents in her office. She is fun to work with and makes you think about better ways to accomplish tasks." “ Colleen is the "genuine article"! She is a focused leader who shares ideas and encourages us all to grow. She touches us as individuals by remembering important dates and occasions. She is relentless in her pursuit of excellence and demands nothing more than she is willing to give. Colleen is generous and kind and has an incredible sense of humor. I welcome any opportunity to work with her or follow her."
16. My mission statement The primary goal is to provide to our Realtors the highest level of support possible. This, in turn, allows for them to provide their clients and customers with quality service. The quality service ensures that they grow their business and reach their goals.
17. Carolina’s Real Estate Leader Allen Tate Company Top Per Desk Productivity Award 2006 - 2007 2008 – 2009 What does that mean to you?
18. Carolina’s Real Estate Leader Dedicated to our Realtors' success Passionate about training, coaching and education. Attention to all of these increases the agents' measure of success. Supportive of our Realtors, i.e. being there whenever needed. An "open door" policy coupled with availability to assist in resolving issues. Experienced leadership lends itself to Realtor growth.
19. Carolina’s Real Estate Leader Recognizing that being a Realtor is a demanding career choice, it is essential to maintain a sense of humor and have fun….and we do! Assisting our Realtors in learning to use the tools, technology and marketing available to them creates confidence. Working with our Realtors is my passion and all that I do as a non-compete manager.
20. Carolina’s Real Estate Leader I am seeking professional, energetic, ethical agents who wish to grow their business and provide a high level of service to their clients and customers and be part of a team that values integrity and professionalism. Even REALTORS move. Are you seeking a company that puts the REALTOR first? Call me for a confidential interview. Colleen P. Coesens ABR,CRB,CRS,GRI,SRES Broker-in-Charge [email_address] 803-817-9652 Visit My Website
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Editor's Notes
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There are three missions that drive us at the Allen Tate Company 1. Partnering with our agents to develop the most professional, successful team in the industry We are business partners with our agents; we share in success. Our company is great because we have great agents that are dedicated to the client experience. We always commit to our #1 asset, our people. 2. Legendary Customer Service It all started in 1957 when Allen Tate, Jr. took the advice of his father and opened a small business in the growing city of Charlotte. His vision was to provide unparalleled customer service. He wanted to offer customers the comfort and convenience of neighborhood offices, but also provide one-stop shopping – where they could also get their insurance, mortgage, title and relocation needs fulfilled. 3. Giving back to the community that we live and work in Allen Tate Company and its agents contribute more than $370,000 annually to support the following causes that enhance our quality of life in our local communities: Cultural Organizations Public Education United Way Agencies “ Since 1957, I have dedicated my life to improving customer service in the real estate business and the journey will never end.”
Recruiting Mr. Tate continues to play an active role in the vision of our company. He also continues to be extremely active in many civic groups most especially the Regional Transportation efforts across North and South Carolina. Pat joined the Allen Tate company in 198x when Mr. Tate wanted to grow the company footprint across the Carolinas. Pat grew up in the building and real estate business and has been at the helm leading our charge for the past xx years. Pat is extremely active with the agents and leaders. You will find him at sales meetings, leadership meetings, celebrations and the like. He also serves on the Board of Directors for Leading RE and is past chair of the Charlotte Chamber of Commerce. Phyllis joined the Allen Tate company in January 2007 when the company expanded its footprint into the Raleigh-Durham-Chapel Hill market of North Carolina. Phyllis is a Raleigh native and grew up in the business. Her experience over the past 20 years and contribution to ATC the past 3 years, led Pat to name her Senior Vice President in January. She is responsible for all the activities of the residential company and continues to oversee the operation in the Triangle.
Recruiting Allen Tate Family of Companies offers: Allen Tate Mortgage: In-house mortgage consultants We are a banker and fund our loans at closing and then sell on the secondary market We have products to answer all of our client needs Complimentary, no-obligation pre-qualification for mortgages We have in house underwriters to insure an easy and complete service package offer special programs including Best Rate Guarantee and Rate Relief to assist our buyers and sellers In 2009, we closed over 1760 loans for a total of $330 billion (up 24% over 2008) Allen Tate Insurance: In house insurance brokers who represent more than 50 of the top insurance companies in the country We are able to “shop” on our buyer’s behalf to make sure they get the right coverage at the right price We are the fastest growing private lines insurance company in the Carolinas Insurance coverage for homes, cars and personal property In 2009, we wrote 3865 new insurance policies and have a total of 13,410 customers Allen Tate Relocation: We are a founding member of Leading Real Estate Companies of the World, a network of the premier independent real estate companies from across the globe. The network sells more real estate than any of the franchises or nationals. Together we are a network of over 600 firms and 150,000 agents in 35 countries and more than $350 billion in annual sales. Referrals are inbound from our network members across the country and we can also hand select top agents for our clients needing assistance in other markets We also have a terrific corporate relocation department with business development personnel in each market. They call on local clients and third party companies to provide full service relocation services to their transferees. We have ongoing training for our relocation team which agents must qualify based on tenure and production to participate on. We match the clients with the agents who we think can best deliver an outstanding experience and who have the specific expertise requested. Our clients include more than 100 international and national companies. We work with all Third party clients including Sirva, Primacy, Weichert, GMAC, Hewitt, MI Homes and Cartus We have Full time relocation personnel in every market. We provide Customized relocation packets at no charge for the agents We can provide Rental and temporary housing assistance Allen Tate Home Services: Allen Tate Home Services provides a one call center where clients are connected with a choice of service providers for all their home repair and maintenance needs. To provide a network of quality, screened and insured service providers for our clients. Clients can choose from a variety of services and products for all of their homeownership needs. With just one call to our Call Center, we can provide our clients with several choices of service providers in their area. Our ultimate goal is to "take the hassle out of homeownership and create a customer for life.“ We welcomed 778 Allen Tate Realtors to the home services realtor partner program Builder Services: Master Title Insurance produced a record 6362 title commitments and issued a record 4817 title insurance policies across the carolinas and regularly work with more than 70 real estate attorneys Allen Tate School of Real Estate educated 1540 students in 2009. HomeTrust Warranty wrote 3289 new warranties and paid 4262 claims totalling over $600,000 We have the full compliment of companies to handle all our of clients homeownership needs. Research suggests that more than 70 percent of buyers prefer the convenience and cost-savings of “one-stop shopping” real estate and other related services such as mortgage, insurance, title and home warranty offered by one company. (A survey of recent and future home buyers by NAR & Harris Interactive)
Recruiting Our success has ranked us #11 in the country and # 1 in the Carolina’s by a 2 to 1 margin. We have national name recognition and you don’t have to pay an additional fee for it; as the number 5 independent in the country, people know who we are
First, proven lead generation strategies Have you been to allentate.com? Allentate.com features tools to help buyers locate, view and get to know more about your Listing. #1 website in the carolinas With over 130,000 properties viewed daily, we drive the traffic to get your listings seen as well as develop buyer and seller leads; You will have access to Website statistics on both your property pages as well as the company website statistics at all times. TateMap: Exclusive online interactive map search Users can access full property details, photos and virtual tours of your listing, along with local schools and other points of interest in the area. They can also viewed sold data in our markets where MLS allows it (Charlotte and Triad MLS currently) 1st to Know : Exclusive e-mail program notifies subscribers when homes meeting their criteria come on the market. More than 8,000 e-mails sent per day Puts your listing directly in front of potential buyers based on their search criteria and frequency Community Profile : Community profile and school profile linked to your listing details page Provides buyers with neighborhood-specific information including cost of living, population, housing inventory and educational information including test scores Ability to compare two communities Tate Tour : Easy-to-view slideshow presentation of your home with at least nine photos (up to 21 photos). Virtual tour offers instant exposure to interior and exterior views of your home and is company paid 21 photos because buyers want to see photos (according to NAR survey of buyers) company paid at $350,000 and above Professional photography: Through our special tool, you can upload high resolution photographs to allentate.com for a better viewing experience. Professional photography is company subsidized for listings $350,000 and above (our agents only pay $5 per listing) and you can use our company photography for listings below that point and they will bill your agent account. You get 25 photos in both high and low res. Net Relations : Allen Tate’s exclusive online call center consisting of full-time, licensed staff members working seven days a week responding to inquiries in 10 minutes or less, on average Helps customers make the most of their online experience and connects them immediately with Allen Tate resources, which results in more leads and showings of your Listing; if you generate the lead (it is your listing, they request you, they contacted us through your website page, we pass the lead back you AT NO CHARGE. All leads that are not attached to an agent, are placed with a 25% referral fee to the company. Net relations department: the only company who offers our sellers the advantage of a trained team to answer all the internet inquiries around their listing; also a huge support for our agent team; we warm the leads and pass them back to the agent; 80% of our leads are without a fee; we have a 18% conversion rate Recruiting
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Philosophy of life -long learning helps Allen Tate stay ranked in the top 5 among the top brokers in the country for per associate productivity. All internal education programs are company paid Annual Sales Rally with national speakers Winner’s Edge Program and Mentoring Program for new agents Master’s Designation Program Inside Leading RE Institute training program (on demand) Bi-monthly classes available at no charge to agents Continuing Education classes available at discounted rates Ongoing branch education program Emerging Leaders Program for aspiring office leaders Agent Coaching and Accountability Program WE educated 657 agents through our PDC program in 2009 and 102 graduated from Winner’s Edge Recruiting
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Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Suggestions for this page Office mission statement No of agents Social activities Pictures Office support Types of offices available Branch education Culture Testimonials Add comments as follows: Conveniently located in neighborhoods (convenience for our clients and our Realtors) Technology and resource room Wireless network and printers Data network and business phone systems with voice mail and call alert Color printer/copier/scanner at no additional charge Conference rooms to meet easily with your clients Ground floor locations for all public space and ample parking Recruiting
Recruiting But the most important statistic is really our per person productivity. If our philosophy is to partner with our agents to help them being successful and to be selective about how we bring on the team, then this is the statistic that proves our strategy is successful.
Recruiting But the most important statistic is really our per person productivity. If our philosophy is to partner with our agents to help them being successful and to be selective about how we bring on the team, then this is the statistic that proves our strategy is successful.
Recruiting But the most important statistic is really our per person productivity. If our philosophy is to partner with our agents to help them being successful and to be selective about how we bring on the team, then this is the statistic that proves our strategy is successful.
Recruiting But the most important statistic is really our per person productivity. If our philosophy is to partner with our agents to help them being successful and to be selective about how we bring on the team, then this is the statistic that proves our strategy is successful.