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Carlo Colicchio
IT Business Consultant
A ...
Agenda
[[PowerPointImage("Titlepicture", MasterProperty
("TitlePictures", "Picture"))]]
 Introduction
 Methodology
 Clo...
Introduction
 Introduction
 Methodology
 CloudReadinessAssessment
 Findings& Conclusion
About the Authors
Carlo Colicchio
MSc. In Business Information Systems (FHNW)
Consultant/Project Manager for UP-GREAT AG
...
The Research Statement
„The Readiness of Organisations to use ECM and
Social Software (e-Collaboration) as Cloud-based
Sol...
What is a Cloud Readiness Assessment?
Cloud Need
Identification
Cloud
Readiness
Assessment
Risk & Benefit
Analysis
Busines...
The Drivers for a Cloud Readiness Assessment
Drivers/
Reasons
Cloud
Computing is
an ubiquitous
topic
SMEs are
suitable to
...
Methodology
 Introduction
 Methodology
 CloudReadinessAssessment
 Findings& Conclusion
The Big Picture about the Research Methodology
Development Process of the Cloud Readiness Assessment
Research
Literature about
Cloud Adoption
Criteria
Define
SME
Profile...
Cloud Readiness Assessment
 Introduction
 Methodology
 Cloud Readiness Assessment
 Findings& Conclusion
The major Determinants / Criteria
 Eight question categories
have been identified, which
represent the criteria for the
C...
The Question Categories of the Assessment
The Question Templates
 The Assessment consists of 58 questions based on this template
3.1 Do you have defined the goals(...
Presentation of the Assessment
Cloud Assessment Category „Organisation“
Assessment Report (Chart)
Assessment Report (Category Scores)
Assessment Report (Recommendations / Feedbacks)
Findings & Conclusion
 Introduction
 Methodology
 CloudReadinessAssessment
 Findings & Conclusion
Need for a Cloud Readiness Assessment
 Research proved the demand and usefulness of the Cloud Readiness
Assessment approa...
Prerequisits for the Cloud
 The successful Cloud-adoption could be supported with the following activities:
52,70%
52,70%...
The Research achieved the Objectives
Conclusion
 The online Cloud Readiness Assessment is feasible to be
used in Practice...
Thank you foryour
attention
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A cloud readiness assessment framework

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Cloud computing is an emerging technology that
offers opportunities for organisations to hire precisely those ICT
services they need (SaaS/PaaS/IaaS). Small and medium sized
enterprises (SMEs) can benefit a lot from software services that
are managed in a professional way. Cloud computing enables
them to overcome restrictions from low budgets and limited
resources for ICT. However, cloud adoption is challenging and
requires a clear cloud roadmap. Organisations lack knowledge of
cloud computing and are usually challenged by the adoption of
cloud services. In most cases, SMEs do not know what aspects
they have to take into consideration for a sound decision in
favour or against the cloud. A cloud readiness assessment is a
general approach to facilitate this decision-making process.
The presented study focuses on the development of an assessment framework for cloud services (SaaS) in the domain of enterprise content management (ECM) and social software (ecollaboration).

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A cloud readiness assessment framework

  1. 1. [[PowerPointImage("Titlepicture", MasterProperty ("TitlePictures", "Picture"))]] Carlo Colicchio IT Business Consultant A Cloud Readiness Assessment Framework for EnterpriseContentManagement& Social Software(e-Collaboration) forSmall and MediumSizedEnterprisesin Switzerland IEEE - Third International Conference on Enterprise Systems Date: October 14, 2015
  2. 2. Agenda [[PowerPointImage("Titlepicture", MasterProperty ("TitlePictures", "Picture"))]]  Introduction  Methodology  Cloud Readiness Assessment  Findings & Conclusion
  3. 3. Introduction  Introduction  Methodology  CloudReadinessAssessment  Findings& Conclusion
  4. 4. About the Authors Carlo Colicchio MSc. In Business Information Systems (FHNW) Consultant/Project Manager for UP-GREAT AG  Business Solutions with Microsoft SharePoint  IT-Outsourcing (IT-as-a-Service)  Enterprise Mobility Prof. Dr. Stella Gatziu Grivas Claudio Giovanoli Head Competence Center “Cloud Computing“ University of Applied Sciences of Northwestern Switzerland (FHNW) Research Assistant at the Competence Center “Cloud Computing“ University of Applied Sciences of Northwestern Switzerland (FHNW)
  5. 5. The Research Statement „The Readiness of Organisations to use ECM and Social Software (e-Collaboration) as Cloud-based Solutions (SaaS) can be assessed with a Framework that considers the main critical Factors for Small and Medium sized Enterprises (SME).“
  6. 6. What is a Cloud Readiness Assessment? Cloud Need Identification Cloud Readiness Assessment Risk & Benefit Analysis Business Case Cloud Strategy Transformation Roadmap The Cloud Roadmap Source: Gatziu-Grivas, 2012 “Cloud Readiness represents the maturity of an organisation, to identify appropriate Cloud-services, which generate value. Cloud-services have to be integrated efficiently and target-oriented within enterprises in order to be able to manage their use and allows the agile change of Cloud-service provider.” Cloud Readiness: Source: Nandico, [27/06/14]
  7. 7. The Drivers for a Cloud Readiness Assessment Drivers/ Reasons Cloud Computing is an ubiquitous topic SMEs are suitable to adopt Cloud- services SMEs lack knowledge about the Cloud SMEs are overstrained with Cloud- adoption Need for a fact- based decision basis
  8. 8. Methodology  Introduction  Methodology  CloudReadinessAssessment  Findings& Conclusion
  9. 9. The Big Picture about the Research Methodology
  10. 10. Development Process of the Cloud Readiness Assessment Research Literature about Cloud Adoption Criteria Define SME Profiles Define Question Categories Define Questions, Answers & Recom. Map Questions to Profiles Process Weight Catego- ries and Questions Define Scoring Method Review Assess- ment by Experts Adjust Assess- ment 1 2 3 4 5 6 7 8 9  Step 8  Online survey (55 Respondents, Response Rate: 18.3 %)  Seven interviews (Consultants, Vendors, Researcher, End-Users)
  11. 11. Cloud Readiness Assessment  Introduction  Methodology  Cloud Readiness Assessment  Findings& Conclusion
  12. 12. The major Determinants / Criteria  Eight question categories have been identified, which represent the criteria for the Cloud-adoption  Every category consists of three to twelve questions Criteria Strategy 1.26 Organi- sation 1.21 Process 1.17 Archi. & Infra- structure 0.79Mobiliy & Velocity 0.79 Software 0.79 Growth & Scalability 0.72 Data / Content *1.33 * Category Weight Total: 8 = 100%
  13. 13. The Question Categories of the Assessment
  14. 14. The Question Templates  The Assessment consists of 58 questions based on this template 3.1 Do you have defined the goals(s) of your Cloud project (SaaS)? CR VB 1 a) We have clearly defined goals that we want to achieve with Cloud- services (cost reduction, high availability and performance, increased flexibility (pay per use) and high user acceptance). 9 5 b) We are still defining the goals that we want to achieve, but the lack of knowledge about Cloud Computing slowers the process. 5 5 c) No, we do not have defined the goals so far, what we want to achieve with Cloud-services. 3 3 Desc. It is of vital importance that the organisation knows why it wants to make use of Cloud-services (SaaS) and for what purpose. Without a proper goal, the whole Cloud journey makes not much sense. Rec. [a]: Having already clear targets in mind that your organisation wants to achieve, is a good start- ing point for the adoption of Cloud-services. [b]: The definition of the goals is an important factor that is required for every kind of project. If your organisation is lacking knowledge about the technology Cloud Computing, you may take advise from external experts/consultants. [c]: It is of vital importance to have a clear objective, when you introduce a new technology. Therefore it is recommended to first define the objective you want to achieve, if you are strug- gling you may take advice form external experts/consultants. Ref. Arnold
  15. 15. Presentation of the Assessment
  16. 16. Cloud Assessment Category „Organisation“
  17. 17. Assessment Report (Chart)
  18. 18. Assessment Report (Category Scores)
  19. 19. Assessment Report (Recommendations / Feedbacks)
  20. 20. Findings & Conclusion  Introduction  Methodology  CloudReadinessAssessment  Findings & Conclusion
  21. 21. Need for a Cloud Readiness Assessment  Research proved the demand and usefulness of the Cloud Readiness Assessment approach Demand for ECM & Social Software in the Cloud Usefulness of a Cloud Readiness Assessment 3,60% 5,50% 1,80% 5,50% 54,50% 29,10% Others Rating not possible No Demand Low Demand Medium Demand High Demand n = 55 6,80% 0,00% 4,50% 68,20% 20,50% Others Not useful Rather not useful Rather useful Very useful n = 44
  22. 22. Prerequisits for the Cloud  The successful Cloud-adoption could be supported with the following activities: 52,70% 52,70% 56,40% 69,10% 69,10% 76,40% Cloud Strategy Standardised IT-Landscape Effective Change Management Clear Requirements concerning Service Levels Suitable Cloud Use Cases Clear Requirements concerning Data Security and Privacy * Multiple Choice possible n = 55
  23. 23. The Research achieved the Objectives Conclusion  The online Cloud Readiness Assessment is feasible to be used in Practice Outlook  Application of the Assessment in Practice in cooperation with enterprises  Development of further Assessments within other domains like ERP, CRM, BPM, etc.
  24. 24. Thank you foryour attention

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