Cloud computing is an emerging technology that
offers opportunities for organisations to hire precisely those ICT
services they need (SaaS/PaaS/IaaS). Small and medium sized
enterprises (SMEs) can benefit a lot from software services that
are managed in a professional way. Cloud computing enables
them to overcome restrictions from low budgets and limited
resources for ICT. However, cloud adoption is challenging and
requires a clear cloud roadmap. Organisations lack knowledge of
cloud computing and are usually challenged by the adoption of
cloud services. In most cases, SMEs do not know what aspects
they have to take into consideration for a sound decision in
favour or against the cloud. A cloud readiness assessment is a
general approach to facilitate this decision-making process.
The presented study focuses on the development of an assessment framework for cloud services (SaaS) in the domain of enterprise content management (ECM) and social software (ecollaboration).