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Cornelius Puschmann
next conference 2011                   University of Düsseldorf




Social Data:
What it Communicates,
Who Owns it, and Why You Should Care
#1 what is social data?                #2 who owns it?




                          this talk



#3 what does it mean?             #4 why should you care?
?
what people say                                    what people mean
    and do                                          and understand




                  this is not a simple relationship,
                           especially online
1. what is social data?
1. what is social data?

a) service data      b) disclosed data          e) behavioral data
   username          c) entrusted data                  likes
   password          d) incidental data                pokes
     email                status updates               RSVPs
      age                     photos                (un)friending
                               links
                            (“content“)

                  adapted from Schneier, 2009
behavioral data 1
behavioral data 2
behavioral data 3
service data



user-generated content



    behavioral data
stuff users are
mostly aware of

                          service data



                     user-generated content



                         behavioral data



 stuff users are                              perceived value of
much less aware of                                facebook
2. who owns it?
2. who owns it?

                      Facebook Principles:
             „People should own their information.“

          Facebook Statement of Rights & Responsibilities:
 „You own all the content and information you post on Facebook
   [..] you grant us a non-exclusive, transferable, sub-licensable,
royalty-free, worldwide license to use any IP content that you post
         on or in connection with Facebook ("IP License").“
who owns behavioral data?
who controls behavioral data?
data mining or data farming?
Oh look, my tweets – at least
  someone‘s saving them!
3. what does it communicate (and to whom)?


identity management                           find others with similar interests

        keep track of thoughts and experiences
                                                            „exist“ socially

                    set ourselves off from others                                network
construct a self
                     show off our abilities
                                                 impression management
                   keep in touch with friends                learn to interact
3. what does it communicate (and to whom)?

         Jane




                Sadie

                        Mark


                        Ed
3. what does it communicate (and to whom)?

         Jane




                Sadie

                        Mark


                        Ed




                    context is king
3. what does it communicate (and to whom)?
                               „publics“
                               • partner
   „public“
                   vs.         • friends
 • everyone                    • family
                               • colleagues
                               • ...
3. what does it communicate (and to whom)?
                                      „publics“
                                      • partner
   „public“
                       vs.            • friends
 • everyone                           • family
                                      • colleagues
                                      • ...

...having access doesn‘t mean you‘re the addressee
4. why should you care?


„the (number of likes/friends/followers/) clearly shows that...“


            „it‘s public so of course we can use it“


     „people have only themselves to blame if they don‘t
                   read the terms of use“
4. why should you care?



                                               th s
„the (number of likes/friends/followers/) clearly shows that...“
                                           t ru
                                    p le
                              s im
            „it‘s public so of course we can use it“
                            f
                         o
                    a re
             b ew
     „people have only themselves to blame if they don‘t
                   read the terms of use“
Summary
1. Social data is mutable, context-dependent and
   ambiguous, making it difficult to interpret.
2. People feel their data is materially their stuff, no
   matter what the ToS say.
3. Privacy and intellectual property rights are two
   ends of the same stick (because both are about
   control).
4. If bad things™ happen and personal data is
   involved, people will be mad at you.
you don‘t want to be the kraken




      thanks for listening!
reading:




     danah boyd    jill c. york




     seda gürses   lev manovich

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Social data: what it is, who owns it, and why you should care

  • 1. Cornelius Puschmann next conference 2011 University of Düsseldorf Social Data: What it Communicates, Who Owns it, and Why You Should Care
  • 2. #1 what is social data? #2 who owns it? this talk #3 what does it mean? #4 why should you care?
  • 3. ? what people say what people mean and do and understand this is not a simple relationship, especially online
  • 4. 1. what is social data?
  • 5. 1. what is social data? a) service data b) disclosed data e) behavioral data username c) entrusted data likes password d) incidental data pokes email status updates RSVPs age photos (un)friending links (“content“) adapted from Schneier, 2009
  • 10. stuff users are mostly aware of service data user-generated content behavioral data stuff users are perceived value of much less aware of facebook
  • 11. 2. who owns it?
  • 12. 2. who owns it? Facebook Principles: „People should own their information.“ Facebook Statement of Rights & Responsibilities: „You own all the content and information you post on Facebook [..] you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Facebook ("IP License").“
  • 13. who owns behavioral data? who controls behavioral data? data mining or data farming?
  • 14. Oh look, my tweets – at least someone‘s saving them!
  • 15. 3. what does it communicate (and to whom)? identity management find others with similar interests keep track of thoughts and experiences „exist“ socially set ourselves off from others network construct a self show off our abilities impression management keep in touch with friends learn to interact
  • 16. 3. what does it communicate (and to whom)? Jane Sadie Mark Ed
  • 17. 3. what does it communicate (and to whom)? Jane Sadie Mark Ed context is king
  • 18. 3. what does it communicate (and to whom)? „publics“ • partner „public“ vs. • friends • everyone • family • colleagues • ...
  • 19. 3. what does it communicate (and to whom)? „publics“ • partner „public“ vs. • friends • everyone • family • colleagues • ... ...having access doesn‘t mean you‘re the addressee
  • 20. 4. why should you care? „the (number of likes/friends/followers/) clearly shows that...“ „it‘s public so of course we can use it“ „people have only themselves to blame if they don‘t read the terms of use“
  • 21. 4. why should you care? th s „the (number of likes/friends/followers/) clearly shows that...“ t ru p le s im „it‘s public so of course we can use it“ f o a re b ew „people have only themselves to blame if they don‘t read the terms of use“
  • 22. Summary 1. Social data is mutable, context-dependent and ambiguous, making it difficult to interpret. 2. People feel their data is materially their stuff, no matter what the ToS say. 3. Privacy and intellectual property rights are two ends of the same stick (because both are about control). 4. If bad things™ happen and personal data is involved, people will be mad at you.
  • 23.
  • 24. you don‘t want to be the kraken thanks for listening!
  • 25. reading: danah boyd jill c. york seda gürses lev manovich

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