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Oracle Higher Education Solutions

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Oracle Higher Education Solutions

  1. 1. Higher Education Solutions Razvan Popescu Solution Services PreSales Consultant
  2. 2. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
  3. 3. Increase Efficiencies to Improve Effectiveness Requirement Oracle Capability The Oracle Difference Increase operational effectiveness   Right-source to contain costs   Nimbly adapt to changes in external and internal forces that affect institutional operations   Most complete offering of best-in-class solutions to create, deploy and maintain efficient and effective operations Human Resources, Procurement & Strategic Sourcing, Student Admin, Financials, Budget & Plan-ning, IT Optimization Tools Only vendor to higher education offering complete software and hardware, cost-effective hosting options Oracle On Demand, CRM On Demand, Business Process Outsourcing Service-Oriented Architecture & Governance, Business Process Mgmt, Application Grid, Data Integration, Virtualization World’s most complete, open, integrated, standards-based framework to enable you to make process and system changes – rapidly
  4. 4. Example: Less Administrative Tasks, More Strategy Leverages Workflow and Self-Service to Increase Productivity Examples Benefits Workflow Automation Self-Service <ul><li>Requisition approvals </li></ul><ul><li>Compensation eligibility </li></ul><ul><li>Duplication is eliminated </li></ul><ul><li>Process steps are streamlined </li></ul><ul><li>Paper processes become real-time, on-line </li></ul><ul><li>Enable managers and employees to manage their own data </li></ul><ul><li>Reduce errors with embedded on-line advice </li></ul><ul><li>Supports access to comprehensive information and activities </li></ul>
  5. 5. Imperial College Streamlines Purchasing and Improves Efficiency <ul><li>SOLUTIONS </li></ul><ul><li>Oracle Sourcing </li></ul><ul><li>Oracle iProcurement </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Maintain and improve the college’s position as a leading academic institution with the help of very careful spending </li></ul><ul><li>Realize greater savings and efficiencies by driving value through the supply chain </li></ul><ul><li>Increase transparency and attain a complete audit-trail of all sourcing events </li></ul><ul><li>Intensify competition among suppliers </li></ul><ul><li>Achieve independence from third party e-auction providers </li></ul>CUSTOMER PERSPECTIVE “ Oracle Sourcing enables us to optimize our spending, helping us to deliver world-class systems and support for our science-based research and teaching functions while maintaining and improving our ranking as one of the world’s leading higher education institutions.” John Whitlow, Head of Purchasing <ul><li>RESULTS </li></ul><ul><li>Saved US$ 876,000 on the first US$ 4.38 million e-auction for computer hardware </li></ul><ul><li>Achieved typical savings of 10% on all new items auctioned </li></ul><ul><li>Saved US$ 8,760 per month in administration fee for monthly e-auctions by bringing the e-auction functionality in-house </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A science-based higher education institution in London that enjoys a global reputation for excellence in teaching and research </li></ul><ul><li>Industry: Education & Research </li></ul><ul><li>Employees: 6,000 </li></ul><ul><li>Revenue: US$876M </li></ul><ul><li>Oracle Purchasing </li></ul><ul><li>Oracle Financials </li></ul>
  6. 6. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
  7. 7. Obtain Insight to Better Manage the Institution Requirement Oracle Capability The Oracle Difference Enable strategic decision-making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator      
  8. 8. Example: Effectively Measure and Manage Institutional Performance <ul><li>The objective of each layer is to support the layer above </li></ul><ul><li>All the layers need to be aligned. You can’t expect an efficiency-based infrastructure to support a transformational business strategy </li></ul><ul><li>Transformation can only occur within an efficient, effective environment </li></ul>Transformational Enabling New Things Efficiency Doing Current Things Right Effectiveness Doing the Right Things
  9. 9. Florida State University Improves Decision- Making with Business Intelligence Tools <ul><li>SOLUTIONS </li></ul><ul><li>Oracle Business Intelligence Enterprise Edition Plus </li></ul><ul><li>Oracle Business Intelligence Publisher </li></ul><ul><li>PeopleSoft Enterprise – Financial Mgmt Suite, Human Capital Mgmt Suite, Performance Mgmt Warehouse, Financial Warehouse, Human Capital Mgmt Warehouse </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Extract timely data from FSU’s human resources (HR) and financials systems in a user friendly and cost-effective manner to improve decision making and efficiency university-wide </li></ul><ul><li>Meet the needs of various FSU departments, which include analyzing university-wide spending trends, confirming accurate payrolls & tracking grants / expenses for research projects </li></ul><ul><li>Provide data required to comply with regulations, including payroll and demographic reporting and statutory reports for Federal and state-funded research projects </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A leading research university serving more than 40,000 students, offering undergraduate, graduate, doctoral & specialist degrees </li></ul><ul><li>Employees: 13,000, Revenue: US$ 446M </li></ul>CUSTOMER PERSPECTIVE “ We are not just delivering reports, but driving a shift toward improved decision-making and increased transparency university wide.” Michael Barrett Chief Information Officer <ul><li>RESULTS </li></ul><ul><li>Reduced IT resources by 50% by modifying pre-built reports </li></ul><ul><li>Estimated saving US$360,000 in three years after retiring legacy SAP BusinessObjects system and standardizing on Oracle Business Intelligence Enterprise Edition </li></ul><ul><li>Simplified management of more than US$200 million grants using alerts to avoid budget overages and decreasing statutory reporting time from one month to one week </li></ul>
  10. 10. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
  11. 11. Secure Information Access and Reduce Risk Requirement Oracle Capability The Oracle Difference Provide high availability and reliability for business continuity Technical Computing, Storage, Identity Manager, Database Vault, Secure Backup & Replication The only vendor to higher education with complete, scalable software and hardware solutions to secure information and reduce risk Proven, most secure, purpose-built solution for data access and identity management for higher education and the world today Safeguard security, identity and privacy of constituents, constituent information and intellectual property Identity & Access Mgmt, Directory Services, Identity Federation, Role Manager Ensure data quality and security across all systems in the institution World’s best-in-class solutions ensure information is timely, accurate, complete and consistent across complex institutional systems Governance, Risk & Compliance, Identity Analytics, Data Management      
  12. 12. Example: Safeguarding Security, Identity & Privacy Provide Security Inside Out <ul><li>Encryption and Masking </li></ul><ul><li>Privileged User Controls </li></ul><ul><li>Multi-Factor Authorization </li></ul><ul><li>Activity Monitoring and Audit </li></ul><ul><li>Secure Configuration </li></ul>Databases Applications Content Infrastructure <ul><li>User Provisioning </li></ul><ul><li>Role Management </li></ul><ul><li>Entitlements Management </li></ul><ul><li>Risk-Based Access Control </li></ul><ul><li>Virtual Directories </li></ul><ul><li>Track and Audit Document Usage </li></ul><ul><li>Control & Revoke Document Access </li></ul><ul><li>Secured Inside or Outside Firewall </li></ul><ul><li>Centralized Policy Administration </li></ul>Information Identity Management Information Rights Mgmt Database Security
  13. 13. Embry-Riddle Aeronautical University Increases Security and Speeds Provisioning <ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Meet student and employee demands for online, self-service functionality – especially important given the university’s geographically-dispersed locations </li></ul><ul><li>Ensure identity management with a strong, scalable system to manage more than 70,000 accounts including students, employees, and contractors </li></ul><ul><li>Replace a manual provisioning system and accelerate provisioning changes, which amount to about 1,500 per week throughout the university </li></ul>CUSTOMER PERSPECTIVE “ Oracle helps us walk the tightrope of safeguarding privacy and data while maintaining the openness required to run a university.” Eric Fisher, Director, Middleware & Web Content Services <ul><li>RESULTS </li></ul><ul><li>Gained insight and control over who can access which systems </li></ul><ul><li>Reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes </li></ul><ul><li>Decreased the number of helpdesk calls and related support costs with simple, Web-based password reset </li></ul><ul><li>Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users </li></ul><ul><li>OVERVIEW </li></ul><ul><li>The world’s largest, fully accredited university specializing in aviation and aerospace </li></ul><ul><li>Industry: Education & Research </li></ul><ul><li>Employees: 4310, Revenue: US$ 251M </li></ul><ul><li>SOLUTIONS </li></ul><ul><li>Identity & Access Management Suite </li></ul><ul><li>Internet Directory </li></ul><ul><li>Portal </li></ul><ul><li>Database </li></ul><ul><li>Real Application Clusters </li></ul><ul><li>E-Business Suite </li></ul>
  14. 14. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
  15. 15. Enhance the Constituent Experience Requirement Oracle Capability The Oracle Difference Blend the learning and administrative platforms into a holistic environment Enterprise Content Mgmt, Student Admin Integra-tion Pack, Digital Libraries & Archiving, Advising Most powerful, standards- and best-practice-based solutions available and the first vendor in higher education supporting the full academic enterprise World’s best-in-class, integrated relation management solutions Enhance the institution’s relationship with each constituent Student Admin, Contributor Relations, Constituent Relationship Mgmt, Higher Education Constituent Hub Allow constituents to actively manage their interactions with the institution The most complete self-service capabilities delivered today to enhance the constituent experience and deliver actionable insight to the institution Institution-Wide Self-Service, Portal, Web Center, Higher Education Constituent Hub, Mobile Applications      
  16. 16. Example: A Singular, Connected Experience Enhance the Institution’s Relationship With Each Constituent <ul><li>Single Sign-On </li></ul><ul><li>Multi-Channel Access </li></ul><ul><li>Real-Time, Anytime, Anywhere </li></ul>Web e-Mail Text Phone In Person Multi-Channel Unified Channels
  17. 17. Bryant & Stratton College Delivers a Personalized Experience with Student Data Management <ul><li>SOLUTIONS </li></ul><ul><li>Oracle CRM On Demand </li></ul><ul><li>Siebel Sales </li></ul><ul><li>Siebel Marketing </li></ul><ul><li>Siebel Analytics </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Manage the complete customer life-cycle -- from marketing to recruitment to enrollment to graduation -- in one view </li></ul><ul><li>Target marketing campaigns more effectively </li></ul><ul><li>Maximize IT efficiency across multiple campuses </li></ul>CUSTOMER PERSPECTIVE “ We need a system that provides our recruiting and marketing teams with quick access to student data and the ability to track and analyze outreach and campaign effectiveness. Oracle CRM On Demand does all this—without the burden of a long-term, on-site implementation and ongoing maintenance.” John Grieco, IT Director <ul><li>RESULTS </li></ul><ul><li>Managed detailed data for 1 million prospective and current students </li></ul><ul><li>Allowed managers to view data from all 16 campuses in one location </li></ul><ul><li>Saved each campus office coordinator two-to-four hours per day during peak enrollment periods </li></ul><ul><li>Helped reduce cost per application </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A two-year, private career college operating 16 campuses in New York, Ohio, Virginia, and Wisconsin </li></ul><ul><li>Industry: Education & Research </li></ul><ul><li>Employees: 1,800 </li></ul><ul><li>Revenue: US$ 35M </li></ul>
  18. 18. Oracle Higher Education Solutions Summary <ul><li>Safeguard security and privacy </li></ul><ul><li>Ensure data quality and security across all systems </li></ul><ul><li>Provide secure high availability and reliability access </li></ul>Secure Information Access and Reduce Risk <ul><li>Effectively measure and manage institutional performance </li></ul><ul><li>Ensure information is accurate and complete </li></ul><ul><li>Enable strategic decision-making </li></ul>Obtain Insight to Better Manage the Institution <ul><li>Increase operational effectiveness </li></ul><ul><li>Right-source to contain costs </li></ul><ul><li>Nimbly adapt to changes in external and internal forces </li></ul>Increase Efficiencies to Improve Effectiveness <ul><li>Enhance the institution's relationship with each constituent </li></ul><ul><li>Provide a holistic learner experience </li></ul><ul><li>Adapt to changing educational needs and environments </li></ul>Enhance the Constituent Experience
  19. 19. Oracle’s Higher Education Footprint Library Institutional Administration Governance & Compliance Training Treasury / Cash Mgmt IT Asset Mgmt Project Mgmt Real Estate Mgmt Maintenance Mgmt Helpdesk Grants Clinicals Financials Source to Settle Budget Catalog Content Payroll HR Course Catalog Infrastructure Mobility Hubs / Master Data Mgmt Integration Framework / SOA Identity & Security Services Networking Database Operating System Virtual Machine Server Storage Systems & Data Center Mgmt Development Tools Oracle ISV Partners Relationships Student Services Retention Lifelong Involvement Recruiting Customer Interaction Channels Parents Faculty Staff Alumni Applicants / Students Vendors Business Partners Economic Partners Analytics Student Administration Campus Solutions and Constituent Management Constituent Mgmt Auxiliary Applications Self-Service Admissions Degree Audit Financial Aid / Student Accounts Academic Advising Grade Book Records & Registration Marketing Online Marketing Tele-Marketing Support Helpdesk Advancement Alumni Dev. Course Management Scheduling Housing Parking Learning Management Personal Portfolio Food Service Accountability and Performance Measurement Campus Warehouse Reporting Data Mining Multi-Channel Communications Bookstore
  20. 20. The Only Complete Higher Education Solution Oracle Uniquely Delivers a Competitive Advantage by Leveraging People , Process , and Partners People Platform Process Results Partners
  21. 21. People: Oracle’s Ecosystem Creates Advantage 950 customers participating in advisory boards 500 Industry & Product strategy council members 20,000 partners 1,300 participants in early customer adoption programs 870 user groups 65,000 applications customers 285,000 database customers 90,000 middleware customers 29,000 developers and engineers 370,000 Customers Benefiting from Shared Innovation 20,000 implementation consultants 15,500 customer support specialists 10 million developers in Oracle online communities
  22. 22. Process: Top to Bottom Support for Higher Education <ul><li>Leading Enterprise Software Vendor </li></ul><ul><li>#1 in CRM, EPM, Middleware, and more </li></ul><ul><li>Most scalable, reliable, secure infrastructure </li></ul><ul><li>Most complete range of on-demand and on-premise deployment options </li></ul><ul><li>Built-In Higher Education Capabilities </li></ul><ul><li>Comprehensive student administration solution </li></ul><ul><li>Agile, standards-based integration capabilities with diverse campus systems </li></ul><ul><li>Secure identity management </li></ul><ul><li>Research support including proposal management </li></ul><ul><li>Alumni and donor relationship management </li></ul><ul><li>Largest Software Assistance Team </li></ul><ul><li>64,500 development, support, and services professionals </li></ul><ul><li>145 countries </li></ul>Servers & Storage Operating System & VM Database Middleware Applications Consulting Support & Training
  23. 23. Partners: Offering Broad Coverage for Higher Ed Independent Software Vendors Global System Integrators <ul><li>Academe Solutions </li></ul><ul><li>Ad Astra </li></ul><ul><li>Adirondack Solutions </li></ul><ul><li>Altiris </li></ul><ul><li>BlackBoard </li></ul><ul><li>CASHNet </li></ul><ul><li>CBORD Group </li></ul><ul><li>Desire2Learn </li></ul><ul><li>Elluminate </li></ul><ul><li>Ex-Libris </li></ul><ul><li>Hershey Systems </li></ul><ul><li>Lumendata </li></ul><ul><li>Milletech </li></ul><ul><li>Moodlerooms </li></ul><ul><li>Omnidata </li></ul><ul><li>Perceptive Software </li></ul><ul><li>Scientia </li></ul><ul><li>Share Stream </li></ul><ul><li>StarRez </li></ul><ul><li>Touchnet </li></ul><ul><li>Windstar Technologies </li></ul><ul><li>Wowza Media Systems </li></ul>Regional System Integrators Open Source / Open Standards <ul><li>IEEE </li></ul><ul><li>IETF </li></ul><ul><li>IMS </li></ul><ul><li>Open Grid Forum </li></ul><ul><li>Project Wonderland </li></ul><ul><li>RS3G </li></ul><ul><li>Sakai </li></ul><ul><li>Scorm </li></ul><ul><li>SIF </li></ul><ul><li>UNICEFACT </li></ul><ul><li>W3C </li></ul><ul><li>WSI </li></ul><ul><li>ApexIT </li></ul><ul><li>Business@Work </li></ul><ul><li>Cedar Crestone </li></ul><ul><li>CIBER </li></ul><ul><li>CY2 </li></ul><ul><li>DARC Academy </li></ul><ul><li>HTS (High Technology Sol) </li></ul><ul><li>IO Consulting </li></ul><ul><li>MIS, Inc. </li></ul><ul><li>Sonda </li></ul><ul><li>Techlogix </li></ul><ul><li>Visions </li></ul>
  24. 24. Partnering with Education: Through Oracle Education Initiatives <ul><li>Reaching 1.5 Million Students in 95 Countries </li></ul><ul><li>ThinkQuest </li></ul><ul><li>Protected, online learning platform that enables teachers to integrate learning projects into their classroom curriculum and students to develop 21st century skills. </li></ul><ul><li>Projects </li></ul><ul><li>Competition </li></ul><ul><li>505,000 participating students </li></ul><ul><li>Oracle Academy </li></ul><ul><li>Provides resources to help students develop IT and business skills </li></ul><ul><li>995,000 participating students </li></ul>
  25. 25. Higher Education Customer Results reduced in-person transactions for students by 80% and enabled 98% of students to access and secure receipts online significantly increased enrollments between 20-30% semester over semester with improved operational efficiencies can now complete a deployment and patch software in just an hour that would have previously taken 7-9 hours reduced time to generate HR and financial reports by 90% and collects tuition and fees through online student credit card processing tool implemented a cost-effective and reliable procurement application for 270 authorized users who purchased more than 95% of scientific items from the university’s online procurement data warehouse reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes and Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users
  26. 26. The Oracle Difference <ul><li>Offers a complete, integrated set of solutions for higher education </li></ul><ul><li>Provides institution-wide, scalable solutions to secure and govern the many sources of information in an institution </li></ul><ul><li>Enables an educational landscape to dynamically connect teaching, learning and administrative environments </li></ul><ul><li>Delivers an agile, flexible framework and solutions that propel innovation and enables actionable insight </li></ul>Only Oracle…