This document provides tips for delivering an effective evaluation speech that could win evaluation contests. An effective evaluation inspires improvement, demonstrates active listening, shares a lesson, and shows leadership. It should be structured like a speech with an introduction, body, and conclusion. The evaluation is a form of coaching that focuses on what was heard, seen, and felt rather than judgments. Evaluators should create guides to take structured notes on speeches and focus their feedback on one key recommendation. Following guidelines like using specific examples, mechanics like eye contact, and keeping comments concise can help win evaluation contests. The overall goal is to provide constructive feedback to help the speaker improve.
1. How To Deliver An Effective Evaluation
(… that wins Evaluation Contests!)
Davender Gupta, DTM
President, Beyond Words Advanced Toastmasters
VP Education, Executive MBA McGill-HEC Toastmasters
Membre, Club Toastmasters Avancé Synergie
September 14, 2020 | davender@outlook.com
3. words and gestures
conscious and unconscious distractions
interpretation through beliefs,
assumptions, judgement
The Communication Cycle (Claude Shannon)
Adaptedfromwww.toolshero.com
4. What Makes An Effective Evaluation?
Inspires the speaker to improve
Demonstrates you have been actively listening
Communicates a lesson to the audience
Engages your leadership
5. An Evaluation Is A SPEECH
▸Introduction
Catch our attention!
▸Body
Present your points
▸Conclusion
The “One Thing”
“Curly’s Law” from City Slickers
6. An Evaluation is COACHING
▸You want the speaker to
be more confident
▸Speak with authority
▸Analyze and
Recommend
7. An Evaluation is LISTENING
▸I heard…
▸I saw…
▸I felt…
Empathy
Received experience mirrors
what the sender intended
9. Create your own guide
- +
CONTENT
DELIVERY
LANGUAGE
▸I heard…
▸I saw …
▸I felt …
Find the ”ONE THING”
10. Create your own guide
- +
CONTENT
Confused about the
story timeline
Describing the meal
(reminder of my
own family)
DELIVERY
Not enough facial
expression (part
about grandfather)
– expected more
Use of floor space
(took me through
the room)
LANGUAGE
Descriptive
language (sounds)
▸I heard…
▸I saw …
▸I felt …
Find the ”ONE THING”
11. Create your own guide
- +
CONTENT
Confused about the
story timeline
Describing the meal
(reminder of my
own family)
DELIVERY
Not enough facial
expression (part
about grandfather)
– expected more
Use of floor space
(took me through
the room)
LANGUAGE
Descriptive
language (sounds)
▸I heard…
▸I saw …
▸I felt …
Find the ”ONE THING”
12. Let’s Put This To Use
▸Use the grid to note…
What you hear
What you see
What you feel
▸https://www.youtube.com/watch?v=QvYfckvdBcc
13. The Evaluation Contest
▸Analysis
3 of your 6 noted points
▸Recommendation
Specific
”What would make this speech more
powerful for me is…”
▸Technique
I heard – I saw – I felt
▸Summation
The One Thing
14. Rick’s Evaluation Delivery Checklist : MECHANICS
▸Eye Contact
Choose an anchor point
▸Hands
Be deliberate
▸Body and Feet
Emphasize points with body position
▸Voice Pauses
Count the silence – not just words
Let people come to you
▸Presence
Demonstrate your confidence Rick Chandler at Beyond Words (2017)
15. Rick’s Evaluation Delivery Checklist : CONTENT
▸Opening
Grab attention
▸Body
Is there a key message
Does every sentence
support the key message
Words or phrases that
connect with the
audience
Roller coaster of emotion
▸Close
The Key Message ”One
Thing”
Sell The Benefit - WIIFM
“If you incorporate this, you
will…”
16. Winning The Evaluation Contest
▸DON’T
Explain how you are going to
evaluate
Regurgitate the speech
Apologize for your opinion
Try to cover everything
Use the Sandwich Method
Speak only to the speaker
Run out of time
Use your notes
▸DO
Dive right in
Highlight your comments with examples
Play to your strengths
Pick 2 or 3 points maximum
Use other structures (surprise)
Speak to all, while referring to the
speaker
When you see the red: “In Conclusion…”
Use your prep time to memorize your 3
key messages and the ”One Thing”
17. Keep In Mind
▸Don’t be intimidated by the speaker
▸No matter what your level of experience, your
feedback is critical to closing the communication
cycle.
▸Share ”I heard – I saw – I FELT”
Feedback is a GIFT
18. “To effectively
communicate, we must
realize that we are all
different in the way we
perceive the world and
use this understanding as
a guide to our
communication with
others.”
19. What is the ONE THING you take from this workshop?
Davender Gupta, DTM
davender@outlook.com
514-448-1894
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