This presentation was given to a Messaging Design II class at Chapman University in Orange, CA in 2014. It discusses how to structure messaging for content marketing and website development to reach your segmented audiences.
Unraveling the Mystery of Roanoke Colony: What Really Happened?
Messaging design for content marketing chapman univ
1. Move Over Miley, and Let’s Cut
Through the Clutter:
Digital Messaging & Content Marketing
That Matters
2. Key Takeaways
The 5 Levels of Content Hierarchy
Defining Relevant Content
Measuring Success
Examples of Websites with Differing
Business Models
3. Chris Marocchi Background
President Klear Strat, LLC and Co-Founder of Creative
Evolution
Started as an unpaid intern at DDB Needham in NYC
Last corporate job was VP of Product Management for
The UPS Store
4. The 4 Words of Opportunity
“We Need a Website”
Why in the world do you want a website???
There are roughly 200 million active websites in existence on
the world wide web today.
How on earth are you going to be found?
How can you compete with the likes of Google, Amazon and
Alibaba?
This is your ticket to educate your client about the digital world!
5. The Dilemma
Many companies suffer from a messaging dilemma.
Website -
Business Goal – X
Desired Message – X
Intended Result – X
Audience Analysis – X
Competitive Analysis – X
Analysis of Mediums – X
Where do we start??
7. The Foundation – SEO
A strong website SEO foundation will accelerate your efforts in
searches by ensuring your web presence has a strong
infrastructure, can be indexed and is identifiable.
8. Keyword & Competitive Research
• At the core of every organic search strategy are keywords.
Coincidentally, at the core of Google’s organic search
algorithm is relevance for keywords.
9. Optimized Content Marketing
• Content marketing is focused not on selling, but on simply
communicating with customers and prospects. The idea is to
inspire business and loyalty from buyers by delivering
"consistent, ongoing valuable information".
10. Publish, Socialize & Share
Now that you have effective, optimized content that
your prospects want, you need to tell them about it.
11. Measurement & Improvement
In order to improve a content marketing campaign for further
execution, not only must you master the previous tiers, but you
must measure, benchmark, tweak and repeat.
Measure the success of your content marketing campaign using the
following metrics:
• Impressions
• Clickthroughs
• Conversions
• Social shares
• Backlinks
• Keyword Rank
14. 3 Keys for Relevance
Marketing Author and Blogger Ann Handley
provides 3 keys for content relevance:
1. Put the “Why” before the “What”
2. Build Your Audience
3. Create Content That’s Worth Sharing
(What will they thank you for?)
15. What Experts Are Saying
“Marketers need a thoughtful, planned approach to
content, built on telling stories that resonate with
consumer needs and attitudes, but yet remain true to
the brand’s message.” – Mercedes Cardona, CMO Writer
covering 2014 Content Marketing Summit
“A lot of people think they’re putting out stories, but
it’s really a lot of junky content,” said Dustee Jenkins,
VP of public relations and social media at Target. “We
have to tell really great, layered narratives.” - 2014
Content Marketing Summit
16. What Do You Know That Answers
Customers’ Qs
If you're wondering how to make your products seem more
exciting online, you're asking the wrong question. “You're not
competing for attention only against other similar products.
You're competing against your customers' friends and family and
viral videos and cute puppies. To win attention these days you
must ask a different question: How can we help?”
--Jay Baer, Youtility
The key takeaways when considering digital messaging include the following:
The messaging/engagement dilemma starts with branding and continues through content marketing deficiencies:
Business Goal
Unique selling proposition
Metrics
Audience segmentation
Compelling content
Platform analysis and tools to measure campaign performance
Your website is the center or hub of all of your marketing communications. We’ll want to start there and discuss how we strategically will move outward into other areas of content marketing.
Setting up a sitemap, title and header tags, 301 redirects, etc.
Use the keyword phrases you want to be found for prominently in title tags, heading tags and body content.
Configuration and cross referencing of a blog presence and social accounts
Implementation of social sharing icons on the main web and blog sites.
Backlinking from respected industry and local directories.
Your organic search optimization efforts should be focused on continually understanding the keyword phrases that drive targeted traffic and conversions.
To get started, determine a shortlist of (three to five) unbranded keyword phrases your prospects are actually searching for to find the products and services you are selling.
Choosing the right keywords and match types is vitally important in AdWords - go too
broad and you’ll squander budget on irrelevant traffic, go too narrow and you won’t see
any volume.
Research Keywords
Think like a customer when you create your initial list.
Select more general or specific keywords depending on your goal.
Use the Keyword Tool to find and select new keywords.
Use the search terms report to further improve your keyword list.
Optimized Content Marketing is the art of understanding exactly what your prospects and customers need to know and deliberately producing optimized content based on keyword phrases that are driving organic search traffic and conversions. Then delivering that optimized content to them in a relevant and compelling way to grow your business by promoting the content through your organization’s social networks.
Vocus – Alone, “unoptimized content” – while it might be good - does not get found. Social is how people hear about you, Search is how they find you, Content is how they qualify you.
Lee Odden “Optimize” – “The primary value provided by search engines is to connect people with answers, and that fact shouldn’t be lost in the sea of tactics, tricks and pontification that goes on in the digital marketing world.”
Here’s where to publish your content:
Corporate website and blog site
If a blog post, then to industry specific blog sites that your prospects will visit
If a press release, then through a newswire such as PRWeb or Marketwire
Social channels including: LinkedIn, Twitter, Google+, YouTube, Facebook (with Twitter the content should be tweeted multiple times over a specified period of time)
Subscribers and client base via email marketing
Google AdWords – Use the Keyword Tool to help select the right set of keywords for your campaign using keyword match, anticipated CTR, and budget
Google Analytics – to measure website traffic, organic keyword phrases, and conversions
Hubspot – for social media sharing and marketing automation, lead management
Hootsuite for social media sharing only
Yoast – for optimizing key word usage with website content
This email literally came to me yesterday from Optimizr. It provides an optimization report on my website, including
Alt Attributes for images, CSS and Javascript files, an empty meta description, etc.
I’d suggest also asking, “How can we add value and be visual at the same time?’
A few examples demonstrating different strategic approaches.
Luxury branding is strong with imagery, simple messaging, and a powerful differentiating statement.
Aspirational language and visuals. Building the brand is key!
Easy to search. Easy to shop. Easy to gain access to product information. Promotional.
The key is getting people to the shopping cart.
This type of website is not pretty – in fact, its owner specializes in creating ugly websites. The site isn’t that ugly; it’s effective in generating leads.
It’s all about eye flow – getting the user from point A to point B – and convert. The key is getting people to fill out a form.
Foundation of SEO; Keyword and competitive research; Optimized content; Socialize, Measure & Improve
Case studies: Luxury branding, High traffic eCommerce, Lead Generating