Digital marketing company Oracle Digital unveils its rapid support system in order to help businesses interact better with customers.

1. Small Business Owners Bag Small
Business Championship Award
with Online Strategies
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2. Digital marketing company Oracle Digital unveils its rapid
support system in order to help businesses interact better with
customers.
Perth SEO Company Oracle Digital, considered to be among Australia’s top SEO and
digital marketing companies, has explained how having an efficient customer support
system will bring a company to greater heights - with the help of online tools.
In the recently concluded 2012 Australian Small Business Champion Awards held at
Sydney, Australia - two small business owners were awarded with respective honours in
light of their contribution to the industry and their online endeavours.
Nathan Dale, awarded as Australia’s Young Small Business Champion Entrepreneur, is
the owner of Intact Group – a company based in Sydney that is engaged in the
management of properties and facilities.
Glen King, bestowed with the award as Small Business Champion Entrepreneur, is the
founder of King’s Fibreglass – an 18 year old company, whose business started out at
King’s backyard, but is now considered as among the most modern and innovative
businesses in Victoria.
According to analysts, these two companies’ successes are attributable to their visibilities
over the internet, through which they were able to update their prospective and current
clients with new products and services that they wanted to make known, while their
website became a platform to efficiently communicate with their customers and clients.
Australia’s Minister for Small Business, Brendan O’Connor, in describing the feats of the
two awardees and the importance of small business owners, said: "Our two million small
business owners work incredible hours with incredible focus. They provide jobs for around
five million Australians and contribute over a third of the total industry value added that is
generated in our economy.”
And with this excellence in performance by the two companies, they were able to ensure
the satisfaction of their customers and the higher level of performance for their services,
thereby making them recipients of their respective awards.
This efficiency of having an online presence and an efficient online customer service to
boot is confirmed by James Corby, Director of Business Development of Oracle Digital.
He says, “With the proper Internet tools, such as our Rapid Support System - a small
business will be able to reach a wider market, will have a quicker method of responding to
enquiries of clients and will be able to efficiently provide a higher degree of service which
traditional retailing, simply cannot do.”
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3. He then adds, “With the proper Internet tactics and the proper customer support system, I
will not be surprised if a small enterprise becomes big in a very quick and fast pace. One
just needs to find the right company to assist in making this possible.”
Indeed, it can be gleaned that with the importance of small to medium enterprises in the
country – utilising the internet and a rapid support system to make their services even
better will bring numerous benefits not only to their clients but to the public as a whole.
Oracle Digital, is a leading Digital Marketing Company that provides numerous internet
services, such as its Rapid Support Desk system, Reputation Management system, SEO
and Social Marketing tactics and many others – to clients from Perth, Adelaide, Brisbane,
Melbourne and Sydney.
For more information about the company and its services, do not hesitate to call them at
1300 899 851 or you can visit their business website at http://www.oracledigital.com.au.
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