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ISO/IEC 15504 and SPICE

                                                                   A Status Report




                                                                              Terry Rout
                                                             ISO/IEC 15504 Project Editor

                                                                                     Alec Dorling
                                                                          ISO/IEC 15504 Convener

Nuremberg, Germany 26-28 May 2008

                                           ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
ISO/IEC 15504 Process Assessment

                                                                                                       Part 9
                                                                                                       Part 9
                                                                                          Target Process
                                                                                         Target Process
                                         Part 1
                                         Part 1                                              Profiles
                                                                                             Profiles
                             Concepts and
                             Concepts and                                                                       WD
                              Vocabulary                                                                        WD
                              Vocabulary

                                                                                                       Part 4
                                                                                                       Part 4
   Part 3
   Part 3                                Part 2
                                         Part 2                                    Guidance on Use
                                                                                  Guidance on Use
 Guidance on
Guidance on                  Performing an
                             Performing an                                            for Process
                                                                                     for Process
Performing an
Performing an                 Assessment
                              Assessment                                           Improvement and
                                                                                  Improvement and
 Assessment
 Assessment                         (normative)
                                   (normative)                                    Process Capability
                                                                                  Process Capability
                                                                                     Determination
                                                                                    Determination

Compliant Process
                                         Part 5
                                         Part 5
Compliant Process              An Exemplar
 Reference Model
 Reference Model               An Exemplar
  (ISO/IEC 12207                  Process
                                 Process
 (ISO/IEC 12207                 Assessment
    AMD 1 / /2)
     AMD 1 2)                  Assessment
                                   Model
                                  Model


                    ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.            1 December 2003
ISO/IEC 15504 Process Assessment

      Part 6
      Part 6                    Part 2                                                      Part 7
                                                                                            Part 7
   An Exemplar                  Part 2                                         Assessment of
   An Exemplar         Performing an                                           Assessment of
      Process          Performing an                                            Organisational
     Process            Assessment                                             Organisational
    Assessment          Assessment                                                 Maturity
   Assessment               (normative)
                           (normative)                                            Maturity
 Model for Systems
 Model for Systems
    Engineering
   Engineering
     Processes
    Processes                                                                                              xxxx
                                 Part 8
                                 Part 8                                                                   xxxx
                       An Exemplar                                                        Conformity
                                                                                          Conformity
                       An Exemplar                                                        Assessment
                        Assessment
                       Assessment                                                        Assessment
                        Model for IT                                                    Methodology for
                                                                                       Methodology for
Compliant Process      Model for IT                                                    Process Capability
Compliant Process         Service
                         Service                                                      Process Capability
 Reference Model
 Reference Model       Management                                                      and Organizational
                                                                                      and Organizational
                       Management                                                           Maturity
(ISO/IEC 15288 ))
 (ISO/IEC 15288          Processes
                        Processes                                                          Maturity
                                                                    WD
                                                                    WD                                    NWI ballot
                                                                                                          NWI ballot
                     Compliant Process
                     Compliant Process
                      Reference Model
                      Reference Model
                     (ISO/IEC 20000 ))
                      (ISO/IEC 20000

                       ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.           1 December 2003
The Assessment Framework
Two-dimensional model for processes and process
 capability
   Process Dimension
                                                                                 CL5
     Process Categories                                                          CL4
     Processes (P1, …, Pn)                                                       CL3
                                                                                 CL2
   Capability Dimension
                                                                                 CL1
                                                                                 CL0
     Capability Levels (CL1, …, CL5)                                                   CUS.1 CUS.2...ORG.6
     Process Capability Attributes

   Each process receives a capability level rating

      Continuous Model

                          ISO/IEC 15504 (SPICE): Current and Future Directions         Copyright InterSPICE Ltd.   1 December 2003
Capability Levels and Process Attributes
Optimizing                                                                                              Level 5 Optimising
The process is continuously improved to meet
                                                                                                        Level 5 Optimising
                                                                                                           PA.5.1
                                                                                                           PA.5.1             Process Innovation
                                                                                                                              Process Innovation
relevant current and projected business goals.
                                                                                                           PA.5.2
                                                                                                           PA.5.2             Process Optimization
                                                                                                                              Process Optimization

Predictable                                                                          Level 4 Predictable
The process is enacted
                                                                                     Level 4 Predictable
                                                                                           PA.4.1
                                                                                           PA.4.1       Process Measurement
                                                                                                        Process Measurement
consistently within defined limits.
                                                                                           PA.4.2
                                                                                           PA.4.2       Process Control
                                                                                                        Process Control

Established                                          Level 3 Established
                                                     Level 3 Established                                                                   Covered by
A defined process is used                                                                                                                ISO 9001:2000
                                                           PA.3.1
                                                           PA.3.1                  Process Definition
                                                                                   Process Definition
based on a standard process.
                                                           PA.3.2
                                                           PA.3.2                  Process Deployment
                                                                                   Process Deployment


                                 Level 2 Managed                                                               Managed
                                 Level 2 Managed                                                               The process is managed and
                                      PA.2.1
                                      PA.2.1        Performance Management
                                                    Performance Management                                     work products are established,
                                      PA.2.2
                                      PA.2.2        Work Product Management
                                                    Work Product Management                                    controlled and maintained.

                    Level 1 Performed                                                             Performed
                    Level 1 Performed
                       PA.1.1    Process Performance                                              The process is implemented and
                       PA.1.1    Process Performance
                                                                                                  achieves its process purpose.

      Level 0 Incomplete                              Incomplete
      Level 0 Incomplete                              The process is not implemented or fails to achieve its purpose.


                                               ISO/IEC 15504 (SPICE): Current and Future Directions          Copyright InterSPICE Ltd.           1 December 2003
Assessment of Organizational Maturity
Part 7 Assessment of Organizational Maturity                                                Part 2 Performing an Assessment



       Organizational                                                      Select, Structure                  Process                                  Process
          Maturity                                                                                           Assessment                               Reference
          Model                                Model                                                          Model (s)                               Model (s)
                                               Scope



                                             Basic Process Set                                                                                          Process
                                           (minimum, additional,
                                                 optional)




                                              Extended Process
                                                                                                                                                   Measurement
                                         Sets (minimum, additional,
                                                  optional)                                                                                        Framework



                                                                                                                                                      Capability
                                                                                                                                                        Levels
                                        Measurement Framework
                                                                                                                                                       Process
                                                                                                                                                      Attributes


                                                Maturity
                                                 Levels




      Assessment of                                                                                         Assessment of
      Organizational                                                                                           Process
        Maturity                                                                                             Capability


                                                                                                                                  NEW CONCEPTS
                                                                                                       Set of Process Profiles

                                                                                                                                  -- Organizational Maturity
                                                                                                                                  -- Class of Assessment
          Maturity
           Level
                                                                                                      Set of Process Capability
                                                                                                               Levels             -- Type of Assessment (body)
          Ratings




                                                                   ISO/IEC 15504 (SPICE): Current and Future Directions             Copyright InterSPICE Ltd.      1 December 2003
Organizational Maturity
Innovating
The organization demonstrates the ability to change and                                                         Level 5 Innovating
                                                                                                                Level 5 Innovating
adapt the performance of the processes that are
fundamental to support the organization’s business goals in
a systematically planned and predictable manner.

Predictable                                                                                 Level 4 Predictable
                                                                                            Level 4 Predictable
The organization demonstrates a quantitative understanding of
relevant processes that are fundamental to support the
organization’s business goals, in order to establish consistent
and predictable performance.
Established                                                 Level 3 Established
The organization demonstrates effective                     Level 3 Established
definition and deployment of the processes
that are fundamental to support the
organization’s business.

                                       Level 2 Managed                                                  Managed
                                       Level 2 Managed                                                  The organization demonstrates management
                                                                                                        of the processes that are fundamental to
                                                                                                        support the organization’s business.

                        Level 1 Basic                         Basic
                        Level 1 Basic                          The organization demonstrates achievement of the
                                                              purpose of the processes that are fundamental to support
                                                              the organization’s business.
          Level 0 Immature
          Level 0 Immature                   Immature
                                             The organization does not demonstrate effective implementation of its
                                             processes that are fundamental to support the organization’s business.

                                                 ISO/IEC 15504 (SPICE): Current and Future Directions              Copyright InterSPICE Ltd.   1 December 2003
Standards-Based Models

12207 Software Lifecycle Process
12207 Software Lifecycle Process


15288 System Lifecycle Process
15288 System Lifecycle Process


18529 Human Centered Lifecycle
18529 Human Centered Lifecycle
  Process
  Process


ISO 20000 Service management
 ISO 20000 Service management


ISO 9001 Quality Management
 ISO 9001 Quality Management




                           ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
Sector-Based Models

AUTOMOTIVE
AUTOMOTIVE



MEDICAL DEVICES
MEDICAL DEVICES


ENTERPRISE
ENTERPRISE


SPACE
SPACE



BANKING
BANKING


                  ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
PATHFINDER Organizational Maturity




        ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
ISO Study Group – Revision of 15504 (2009-11)




              ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
SPICE Evolution and Transition




   ISO/IEC 15504 (SPICE): Current and Future Directions   Copyright InterSPICE Ltd.   1 December 2003
SPICE Academy



                  Academy                                                  Chair                               President




   Members       Initiatives




                                                                                                               Advocates


Collaboration
Infrastructure   Regions
                    ISO/IEC 15504 (SPICE): Current and Future Directions           Copyright InterSPICE Ltd.               1 December 2003

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ISO/IEc 15504/SPICE Status

  • 1. ISO/IEC 15504 and SPICE A Status Report Terry Rout ISO/IEC 15504 Project Editor Alec Dorling ISO/IEC 15504 Convener Nuremberg, Germany 26-28 May 2008 ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 2. ISO/IEC 15504 Process Assessment Part 9 Part 9 Target Process Target Process Part 1 Part 1 Profiles Profiles Concepts and Concepts and WD Vocabulary WD Vocabulary Part 4 Part 4 Part 3 Part 3 Part 2 Part 2 Guidance on Use Guidance on Use Guidance on Guidance on Performing an Performing an for Process for Process Performing an Performing an Assessment Assessment Improvement and Improvement and Assessment Assessment (normative) (normative) Process Capability Process Capability Determination Determination Compliant Process Part 5 Part 5 Compliant Process An Exemplar Reference Model Reference Model An Exemplar (ISO/IEC 12207 Process Process (ISO/IEC 12207 Assessment AMD 1 / /2) AMD 1 2) Assessment Model Model ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 3. ISO/IEC 15504 Process Assessment Part 6 Part 6 Part 2 Part 7 Part 7 An Exemplar Part 2 Assessment of An Exemplar Performing an Assessment of Process Performing an Organisational Process Assessment Organisational Assessment Assessment Maturity Assessment (normative) (normative) Maturity Model for Systems Model for Systems Engineering Engineering Processes Processes xxxx Part 8 Part 8 xxxx An Exemplar Conformity Conformity An Exemplar Assessment Assessment Assessment Assessment Model for IT Methodology for Methodology for Compliant Process Model for IT Process Capability Compliant Process Service Service Process Capability Reference Model Reference Model Management and Organizational and Organizational Management Maturity (ISO/IEC 15288 )) (ISO/IEC 15288 Processes Processes Maturity WD WD NWI ballot NWI ballot Compliant Process Compliant Process Reference Model Reference Model (ISO/IEC 20000 )) (ISO/IEC 20000 ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 4. The Assessment Framework Two-dimensional model for processes and process capability Process Dimension CL5 Process Categories CL4 Processes (P1, …, Pn) CL3 CL2 Capability Dimension CL1 CL0 Capability Levels (CL1, …, CL5) CUS.1 CUS.2...ORG.6 Process Capability Attributes Each process receives a capability level rating Continuous Model ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 5. Capability Levels and Process Attributes Optimizing Level 5 Optimising The process is continuously improved to meet Level 5 Optimising PA.5.1 PA.5.1 Process Innovation Process Innovation relevant current and projected business goals. PA.5.2 PA.5.2 Process Optimization Process Optimization Predictable Level 4 Predictable The process is enacted Level 4 Predictable PA.4.1 PA.4.1 Process Measurement Process Measurement consistently within defined limits. PA.4.2 PA.4.2 Process Control Process Control Established Level 3 Established Level 3 Established Covered by A defined process is used ISO 9001:2000 PA.3.1 PA.3.1 Process Definition Process Definition based on a standard process. PA.3.2 PA.3.2 Process Deployment Process Deployment Level 2 Managed Managed Level 2 Managed The process is managed and PA.2.1 PA.2.1 Performance Management Performance Management work products are established, PA.2.2 PA.2.2 Work Product Management Work Product Management controlled and maintained. Level 1 Performed Performed Level 1 Performed PA.1.1 Process Performance The process is implemented and PA.1.1 Process Performance achieves its process purpose. Level 0 Incomplete Incomplete Level 0 Incomplete The process is not implemented or fails to achieve its purpose. ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 6. Assessment of Organizational Maturity Part 7 Assessment of Organizational Maturity Part 2 Performing an Assessment Organizational Select, Structure Process Process Maturity Assessment Reference Model Model Model (s) Model (s) Scope Basic Process Set Process (minimum, additional, optional) Extended Process Measurement Sets (minimum, additional, optional) Framework Capability Levels Measurement Framework Process Attributes Maturity Levels Assessment of Assessment of Organizational Process Maturity Capability NEW CONCEPTS Set of Process Profiles -- Organizational Maturity -- Class of Assessment Maturity Level Set of Process Capability Levels -- Type of Assessment (body) Ratings ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 7. Organizational Maturity Innovating The organization demonstrates the ability to change and Level 5 Innovating Level 5 Innovating adapt the performance of the processes that are fundamental to support the organization’s business goals in a systematically planned and predictable manner. Predictable Level 4 Predictable Level 4 Predictable The organization demonstrates a quantitative understanding of relevant processes that are fundamental to support the organization’s business goals, in order to establish consistent and predictable performance. Established Level 3 Established The organization demonstrates effective Level 3 Established definition and deployment of the processes that are fundamental to support the organization’s business. Level 2 Managed Managed Level 2 Managed The organization demonstrates management of the processes that are fundamental to support the organization’s business. Level 1 Basic Basic Level 1 Basic The organization demonstrates achievement of the purpose of the processes that are fundamental to support the organization’s business. Level 0 Immature Level 0 Immature Immature The organization does not demonstrate effective implementation of its processes that are fundamental to support the organization’s business. ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 8. Standards-Based Models 12207 Software Lifecycle Process 12207 Software Lifecycle Process 15288 System Lifecycle Process 15288 System Lifecycle Process 18529 Human Centered Lifecycle 18529 Human Centered Lifecycle Process Process ISO 20000 Service management ISO 20000 Service management ISO 9001 Quality Management ISO 9001 Quality Management ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 9. Sector-Based Models AUTOMOTIVE AUTOMOTIVE MEDICAL DEVICES MEDICAL DEVICES ENTERPRISE ENTERPRISE SPACE SPACE BANKING BANKING ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 10. PATHFINDER Organizational Maturity ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 11. ISO Study Group – Revision of 15504 (2009-11) ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 12. ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 13. SPICE Evolution and Transition ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003
  • 14. SPICE Academy Academy Chair President Members Initiatives Advocates Collaboration Infrastructure Regions ISO/IEC 15504 (SPICE): Current and Future Directions Copyright InterSPICE Ltd. 1 December 2003