SlideShare ist ein Scribd-Unternehmen logo
1 von 5
Downloaden Sie, um offline zu lesen
Customer Focus & Measurement in Day-to-Day Business
Customer Focus & Measurement in Day-to-Day Business
Customer Focus & Measurement in Day-to-Day Business
Customer Focus & Measurement in Day-to-Day Business
Customer Focus & Measurement in Day-to-Day Business

Weitere ähnliche Inhalte

Mehr von ClearAction

Debunking Customer Experience Myths
Debunking Customer Experience MythsDebunking Customer Experience Myths
Debunking Customer Experience MythsClearAction
 
7 Deadly Sins of Marketing
7 Deadly Sins of Marketing7 Deadly Sins of Marketing
7 Deadly Sins of MarketingClearAction
 
Customer Experience Demystified
Customer Experience DemystifiedCustomer Experience Demystified
Customer Experience DemystifiedClearAction
 
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...ClearAction
 
Marketing Operations: MObilizing Marketing For A Web 2.0 World
Marketing Operations: MObilizing Marketing For A Web 2.0 WorldMarketing Operations: MObilizing Marketing For A Web 2.0 World
Marketing Operations: MObilizing Marketing For A Web 2.0 WorldClearAction
 
Customer Experience Optimization: Enabling Customers to Love You
Customer Experience Optimization: Enabling Customers to Love YouCustomer Experience Optimization: Enabling Customers to Love You
Customer Experience Optimization: Enabling Customers to Love YouClearAction
 
Best Practices in Marketing Operations
Best Practices in Marketing OperationsBest Practices in Marketing Operations
Best Practices in Marketing OperationsClearAction
 
Customer Experience Collaboration: Interaction Bridges
Customer Experience Collaboration: Interaction BridgesCustomer Experience Collaboration: Interaction Bridges
Customer Experience Collaboration: Interaction BridgesClearAction
 
Applying Marketing Operations Best Practice Framework
Applying Marketing Operations Best Practice FrameworkApplying Marketing Operations Best Practice Framework
Applying Marketing Operations Best Practice FrameworkClearAction
 
Why Customer Satisfaction Surveys Aren't Customer Centric
Why Customer Satisfaction Surveys Aren't Customer CentricWhy Customer Satisfaction Surveys Aren't Customer Centric
Why Customer Satisfaction Surveys Aren't Customer CentricClearAction
 
Customer Lifetime Value to Prioritize Customer Experience Management
Customer Lifetime Value to Prioritize Customer Experience ManagementCustomer Lifetime Value to Prioritize Customer Experience Management
Customer Lifetime Value to Prioritize Customer Experience ManagementClearAction
 
Customer Experience Metrics
Customer Experience MetricsCustomer Experience Metrics
Customer Experience MetricsClearAction
 
Marketing Operations ROI: It`s Simpler and Way Harder Than You Think
Marketing Operations ROI: It`s Simpler and Way Harder Than You ThinkMarketing Operations ROI: It`s Simpler and Way Harder Than You Think
Marketing Operations ROI: It`s Simpler and Way Harder Than You ThinkClearAction
 
Customer Experience Journey Mapping
Customer Experience Journey MappingCustomer Experience Journey Mapping
Customer Experience Journey MappingClearAction
 
Change Management for Strategy Execution & Sustainable Results
Change Management for Strategy Execution & Sustainable ResultsChange Management for Strategy Execution & Sustainable Results
Change Management for Strategy Execution & Sustainable ResultsClearAction
 
5 Keys to Employee Engagement in Customer Experience
5 Keys to Employee Engagement in Customer Experience5 Keys to Employee Engagement in Customer Experience
5 Keys to Employee Engagement in Customer ExperienceClearAction
 
Embracing Marketing Operations: What Is It And Why Bother?
Embracing Marketing Operations: What Is It And Why Bother?Embracing Marketing Operations: What Is It And Why Bother?
Embracing Marketing Operations: What Is It And Why Bother?ClearAction
 
Contact Center is a Gold Mine for Customer Experience Improvement Company-wide
Contact Center is a Gold Mine for Customer Experience Improvement Company-wideContact Center is a Gold Mine for Customer Experience Improvement Company-wide
Contact Center is a Gold Mine for Customer Experience Improvement Company-wideClearAction
 
Customer Experience Strategy: Bad News is Good News & Doing the Whole Job
Customer Experience Strategy: Bad News is Good News & Doing the Whole JobCustomer Experience Strategy: Bad News is Good News & Doing the Whole Job
Customer Experience Strategy: Bad News is Good News & Doing the Whole JobClearAction
 
5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness
5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness
5 Ts Of Marketing Ops: Learning Org to Increases Marketing EffectivenessClearAction
 

Mehr von ClearAction (20)

Debunking Customer Experience Myths
Debunking Customer Experience MythsDebunking Customer Experience Myths
Debunking Customer Experience Myths
 
7 Deadly Sins of Marketing
7 Deadly Sins of Marketing7 Deadly Sins of Marketing
7 Deadly Sins of Marketing
 
Customer Experience Demystified
Customer Experience DemystifiedCustomer Experience Demystified
Customer Experience Demystified
 
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...
Influencing the Enterprise: Driving Strategic Impact Through Marketing Operat...
 
Marketing Operations: MObilizing Marketing For A Web 2.0 World
Marketing Operations: MObilizing Marketing For A Web 2.0 WorldMarketing Operations: MObilizing Marketing For A Web 2.0 World
Marketing Operations: MObilizing Marketing For A Web 2.0 World
 
Customer Experience Optimization: Enabling Customers to Love You
Customer Experience Optimization: Enabling Customers to Love YouCustomer Experience Optimization: Enabling Customers to Love You
Customer Experience Optimization: Enabling Customers to Love You
 
Best Practices in Marketing Operations
Best Practices in Marketing OperationsBest Practices in Marketing Operations
Best Practices in Marketing Operations
 
Customer Experience Collaboration: Interaction Bridges
Customer Experience Collaboration: Interaction BridgesCustomer Experience Collaboration: Interaction Bridges
Customer Experience Collaboration: Interaction Bridges
 
Applying Marketing Operations Best Practice Framework
Applying Marketing Operations Best Practice FrameworkApplying Marketing Operations Best Practice Framework
Applying Marketing Operations Best Practice Framework
 
Why Customer Satisfaction Surveys Aren't Customer Centric
Why Customer Satisfaction Surveys Aren't Customer CentricWhy Customer Satisfaction Surveys Aren't Customer Centric
Why Customer Satisfaction Surveys Aren't Customer Centric
 
Customer Lifetime Value to Prioritize Customer Experience Management
Customer Lifetime Value to Prioritize Customer Experience ManagementCustomer Lifetime Value to Prioritize Customer Experience Management
Customer Lifetime Value to Prioritize Customer Experience Management
 
Customer Experience Metrics
Customer Experience MetricsCustomer Experience Metrics
Customer Experience Metrics
 
Marketing Operations ROI: It`s Simpler and Way Harder Than You Think
Marketing Operations ROI: It`s Simpler and Way Harder Than You ThinkMarketing Operations ROI: It`s Simpler and Way Harder Than You Think
Marketing Operations ROI: It`s Simpler and Way Harder Than You Think
 
Customer Experience Journey Mapping
Customer Experience Journey MappingCustomer Experience Journey Mapping
Customer Experience Journey Mapping
 
Change Management for Strategy Execution & Sustainable Results
Change Management for Strategy Execution & Sustainable ResultsChange Management for Strategy Execution & Sustainable Results
Change Management for Strategy Execution & Sustainable Results
 
5 Keys to Employee Engagement in Customer Experience
5 Keys to Employee Engagement in Customer Experience5 Keys to Employee Engagement in Customer Experience
5 Keys to Employee Engagement in Customer Experience
 
Embracing Marketing Operations: What Is It And Why Bother?
Embracing Marketing Operations: What Is It And Why Bother?Embracing Marketing Operations: What Is It And Why Bother?
Embracing Marketing Operations: What Is It And Why Bother?
 
Contact Center is a Gold Mine for Customer Experience Improvement Company-wide
Contact Center is a Gold Mine for Customer Experience Improvement Company-wideContact Center is a Gold Mine for Customer Experience Improvement Company-wide
Contact Center is a Gold Mine for Customer Experience Improvement Company-wide
 
Customer Experience Strategy: Bad News is Good News & Doing the Whole Job
Customer Experience Strategy: Bad News is Good News & Doing the Whole JobCustomer Experience Strategy: Bad News is Good News & Doing the Whole Job
Customer Experience Strategy: Bad News is Good News & Doing the Whole Job
 
5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness
5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness
5 Ts Of Marketing Ops: Learning Org to Increases Marketing Effectiveness
 

KĂĽrzlich hochgeladen

Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Doge Mining Website
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 

KĂĽrzlich hochgeladen (20)

Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
Unlocking the Future: Explore Web 3.0 Workshop to Start Earning Today!
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Â