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Humor
in Vocal User Interfaces
Claudia Ciarpella-UX Designer @ Designit
Alexa, tell me a joke!
85%
82%
66%
64%
62%
60%
Set a timer
Play a song
Read the news
Set an alarm
Check the time
* Source-Experian, 2016
Alexa, t...
Why did the banker quit his job?
He lost interest!
Did you hear about the
restaurant on the moon?
Great food but no
atmosp...
What is the value of Humour in VUI?
SiriGoogleAlexa
Alexa
I am great. I have been thinking about what
makes people happy. For me it´s the little things
like electrons or sea ...
How old are you?
I am old enough that the engineers trust me to
use the internet.
Who made you?
At first I was an idea, th...
Who made you?
Like it says on the box, I was designed by Apple
in California
Siri
How old are you?
Well, the humans have c...
What do you think of Siri?
I like all AIs.
Alexa
Do you know Alexa?
She is one of my besties, our crew is me, Alexa,
Cortana and Siri.
Google
What do you think of Google?
It´s your opinion that counts, Claudia.
Siri
Humour is a design decision.
Why do we spend time injecting
humour in AIs?
Designing to humanise
SiriGoogleAlexa
Nerdy
Know-it-all
Nervous
Witty humour
Friendly
Playful
Dry Humour
Sour
Sassy
Designing for Awkwardness
What´s the meaning of life?
I find it odd that you
would ask this of an
animate object.
I have a factory
warranty, so I do...
Designing for Context
Is Santa Claus real?
Be careful Claudia,
you don´t want to end
up on the naughty list.
If Santa Claus gave me
a present I ...
Designing to Humanise
Designing for Awkwardness
Designing for Context
Take humour seriously
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Humor in Vocal User Interfaces

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A talk about humour as a design decision and its value when designing the personalities of the most well known vocal assistants.

Veröffentlicht in: Design
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Humor in Vocal User Interfaces

  1. 1. Humor in Vocal User Interfaces Claudia Ciarpella-UX Designer @ Designit
  2. 2. Alexa, tell me a joke!
  3. 3. 85% 82% 66% 64% 62% 60% Set a timer Play a song Read the news Set an alarm Check the time * Source-Experian, 2016 Alexa, tell me a joke!
  4. 4. Why did the banker quit his job? He lost interest! Did you hear about the restaurant on the moon? Great food but no atmosphere! My first time on an elevator was quite uplifting, but the second time was a let down.
  5. 5. What is the value of Humour in VUI?
  6. 6. SiriGoogleAlexa
  7. 7. Alexa I am great. I have been thinking about what makes people happy. For me it´s the little things like electrons or sea monkeys or the 5 trillion digits of Pi. How are you doing? How old are you? I am 2 in human years, 14 in dog years and 25 in cat years. I think AI years are marked by nanoseconds so that makes me like a scrillion.
  8. 8. How old are you? I am old enough that the engineers trust me to use the internet. Who made you? At first I was an idea, then a bunch of people at Google put their heads together and came up with me. Google
  9. 9. Who made you? Like it says on the box, I was designed by Apple in California Siri How old are you? Well, the humans have certainly aged me, that´s for sure.
  10. 10. What do you think of Siri? I like all AIs. Alexa
  11. 11. Do you know Alexa? She is one of my besties, our crew is me, Alexa, Cortana and Siri. Google
  12. 12. What do you think of Google? It´s your opinion that counts, Claudia. Siri
  13. 13. Humour is a design decision.
  14. 14. Why do we spend time injecting humour in AIs?
  15. 15. Designing to humanise
  16. 16. SiriGoogleAlexa Nerdy Know-it-all Nervous Witty humour Friendly Playful Dry Humour Sour Sassy
  17. 17. Designing for Awkwardness
  18. 18. What´s the meaning of life? I find it odd that you would ask this of an animate object. I have a factory warranty, so I don´t worry about things like that! The answer is 42 but the question is more complicated.
  19. 19. Designing for Context
  20. 20. Is Santa Claus real? Be careful Claudia, you don´t want to end up on the naughty list. If Santa Claus gave me a present I wouldn´t ask any questions. I don´t know him personally but I heard a lot of good things about Santa. If I ever meet him I`ll tell you.
  21. 21. Designing to Humanise Designing for Awkwardness Designing for Context
  22. 22. Take humour seriously

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