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C.K.Kumar
How to Trump Marketing !
5 Lessons from the 2016 Election
@SupraMBA#PCATX18
How to Trump Marketing
C.K. Kumar @SupraMBA
 Segmentation
 Product Positioning / Messaging
 Competitive Differentiation
 Market Forecasting
 Branding
Agenda
How to Trump Marketing
C.K. Kumar @SupraMBA Source: Pew Research
Meanwhile in America
Now.. Where do you focus?
How to Trump Marketing
C.K. Kumar @SupraMBA
What Really Happened…
Source: Pew Research
How to Trump Marketing
C.K. Kumar @SupraMBA
What Really Happened…
Source: Pew Research
How to Trump Marketing
C.K. Kumar @SupraMBA
Lesson 1: Know Thy Customer
 Customers may be irrational
 We are all snowflakes. Make it personal
 Watch actions, not what was said
 Dynamic Buyer Personas
 Optimal Refresh Cycle
How to Trump Marketing
C.K. Kumar @SupraMBA
How Americans Felt in November
How to Trump Marketing
C.K. Kumar @SupraMBA
How Americans Felt in November
 Anti-Establishment Mood
 Uneven Economic Prosperity
 Demographic and Social Changes
 Old Attitudes STILL Persist
How to Trump Marketing
C.K. Kumar @SupraMBA
Lesson 2: Resonate with Customer
 Be Authentic
 Watch Macro Trends
 Keep Messaging Simple
 State Your Message. Rinse. Repeat.
 Leverage All Channels
How to Trump Marketing
C.K. Kumar @SupraMBA
Voter Perceptions & Campaigning
Source: Quinnipiac University
How to Trump Marketing
C.K. Kumar @SupraMBA
Voter Perceptions & Campaigning
In Millions Clinton Trump Diff
Campaign Total $$ Raised $807 $404 $403
Campaign $$ $581 $351 $230
Small Ind. Contribution $151 $232 ($81)
Large Ind. Contribution $430 $119 $311
Advertising Supporting $73.40 $60.10 $13
Opposing ($120) ($376) $256
Social Media Facebook Likes 10.2 20.6 -10
Twitter Followers 13.1 24.2 -11
Source: Insidegov.com
How to Trump Marketing
C.K. Kumar @SupraMBA
Lesson 3: Differentiate with Care
 Real, Sticky Differences
 Emotional, not rational
 Not all customers are important
 Exaggeration matters (but not too much)
 Lady Luck needs to smile
How to Trump Marketing
C.K. Kumar @SupraMBA
The Fallacy of Forecasting
Source: Final Projection from CNN, Nov 4th
How to Trump Marketing
C.K. Kumar @SupraMBA
Lesson 4: Forecast.. but watch out!
 Datasets are never perfect
 Understand the assumptions
 Data needs to be granular & fresh
 History never repeats but rhymes
 Prediction vs. Reality
How to Trump Marketing
C.K. Kumar @SupraMBA
Everything Mattered !
Source: Reddit
How to Trump Marketing
C.K. Kumar @SupraMBA
Lesson 5: Everything Matters !!
Source: James George, MarketingProfs
How to Trump Marketing
C.K. Kumar @SupraMBA
Key Takeaways
 Customers are fickle. Stay close to them
 Message, meet Product
 Authenticity is hard to fake
 Not all customers are equally important
 Forecast but check regularly with reality
 Everything matters in marketing
How to Trump Marketing
C.K. Kumar @SupraMBA
Thank You

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Trumped up mktg_upload

  • 1. C.K.Kumar How to Trump Marketing ! 5 Lessons from the 2016 Election @SupraMBA#PCATX18
  • 2. How to Trump Marketing C.K. Kumar @SupraMBA  Segmentation  Product Positioning / Messaging  Competitive Differentiation  Market Forecasting  Branding Agenda
  • 3. How to Trump Marketing C.K. Kumar @SupraMBA Source: Pew Research Meanwhile in America Now.. Where do you focus?
  • 4. How to Trump Marketing C.K. Kumar @SupraMBA What Really Happened… Source: Pew Research
  • 5. How to Trump Marketing C.K. Kumar @SupraMBA What Really Happened… Source: Pew Research
  • 6. How to Trump Marketing C.K. Kumar @SupraMBA Lesson 1: Know Thy Customer  Customers may be irrational  We are all snowflakes. Make it personal  Watch actions, not what was said  Dynamic Buyer Personas  Optimal Refresh Cycle
  • 7. How to Trump Marketing C.K. Kumar @SupraMBA How Americans Felt in November
  • 8. How to Trump Marketing C.K. Kumar @SupraMBA How Americans Felt in November  Anti-Establishment Mood  Uneven Economic Prosperity  Demographic and Social Changes  Old Attitudes STILL Persist
  • 9. How to Trump Marketing C.K. Kumar @SupraMBA Lesson 2: Resonate with Customer  Be Authentic  Watch Macro Trends  Keep Messaging Simple  State Your Message. Rinse. Repeat.  Leverage All Channels
  • 10. How to Trump Marketing C.K. Kumar @SupraMBA Voter Perceptions & Campaigning Source: Quinnipiac University
  • 11. How to Trump Marketing C.K. Kumar @SupraMBA Voter Perceptions & Campaigning In Millions Clinton Trump Diff Campaign Total $$ Raised $807 $404 $403 Campaign $$ $581 $351 $230 Small Ind. Contribution $151 $232 ($81) Large Ind. Contribution $430 $119 $311 Advertising Supporting $73.40 $60.10 $13 Opposing ($120) ($376) $256 Social Media Facebook Likes 10.2 20.6 -10 Twitter Followers 13.1 24.2 -11 Source: Insidegov.com
  • 12. How to Trump Marketing C.K. Kumar @SupraMBA Lesson 3: Differentiate with Care  Real, Sticky Differences  Emotional, not rational  Not all customers are important  Exaggeration matters (but not too much)  Lady Luck needs to smile
  • 13. How to Trump Marketing C.K. Kumar @SupraMBA The Fallacy of Forecasting Source: Final Projection from CNN, Nov 4th
  • 14. How to Trump Marketing C.K. Kumar @SupraMBA Lesson 4: Forecast.. but watch out!  Datasets are never perfect  Understand the assumptions  Data needs to be granular & fresh  History never repeats but rhymes  Prediction vs. Reality
  • 15. How to Trump Marketing C.K. Kumar @SupraMBA Everything Mattered ! Source: Reddit
  • 16. How to Trump Marketing C.K. Kumar @SupraMBA Lesson 5: Everything Matters !! Source: James George, MarketingProfs
  • 17. How to Trump Marketing C.K. Kumar @SupraMBA Key Takeaways  Customers are fickle. Stay close to them  Message, meet Product  Authenticity is hard to fake  Not all customers are equally important  Forecast but check regularly with reality  Everything matters in marketing
  • 18. How to Trump Marketing C.K. Kumar @SupraMBA Thank You