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PREPARE YOUR BUSINESS
            FOR GRAPH SEARCH
@kmullett   #FWChamber
Cirrus ABS is helping businesses leverage
  online and offline marketing as part of a
  strategy for winning new business.


               cirrusabs.com
               twitter.com/cirrusabs
               facebook.com/cirrusabs
               youtube.com/user/cirrusabs
               linkedin.com/companies/cirrus-abs


@kmullett      #FWChamber
Facebook’s Internal Search Engine for…
    » People
    » Places
    » Photos
    » Things




              WHAT IS GRAPH SEARCH?
@kmullett     #FWChamber
The Combinations are Dizzying




              WHAT CAN IT SEE/SEARCH?
@kmullett     #FWChamber
OPTIONS FOR REFINEMENT
@kmullett   #FWChamber
It Respects the Privacy People Set, if They Set
 It, and Pages CAN NOT search.




               PRIVACY
@kmullett      #FWChamber
People must be
 responsible for their
 privacy, just like before.

                RESPONSIBILITY
@kmullett       #FWChamber
Currently in Very Limited Preview…
    » English (US)
    » Desktop interface only till later 2013
    » Request access via
   https://www.facebook.com/graphsearch




              WHY CAN’T I SEE IT?
@kmullett     #FWChamber
Take Note Small Businesses That:
    » Have abandoned websites
    » Can’t rank, entice, or convert search traffic
    » Won’t spend--or can’t afford enough--to win




              AN OPPORTUNITY FOR
              SMALL BUSINESSES
@kmullett     #FWChamber
Facebook’s Graph Search
    strikes me as a private gym
    membership. Some go a few
    times, while others are using it
    to prepare for an upcoming
    competition.

               NEW TOY OR TOOL
@kmullett      #FWChamber
For Non-traditional Businesses With:
    » No landline phone
    » No local listings
    » No website
    » No brick and mortar presence



              HOPE FOR LIFESTYLE
              & MICRO-BUSINESSES
@kmullett     #FWChamber
No marketing media channel has
 100% eyeballs or is 100% effective.
 We need to prioritize based on
 goals, resources, and business
 objectives.




               NO SILVER BULLETS
@kmullett      #FWChamber
Claim High Value Local Listings First and
 Keep name, address, phone consistent.




               GRAB LOCAL LISTINGS
@kmullett      #FWChamber
While social media is free to
   use, it is not free to do. Weigh
   time and attention against
   opportunity and return. It is
   also not a task you complete!


               FREE TO USE, NOT DO
@kmullett      #FWChamber
PICK THE RIGHT PAGE TYPE
@kmullett   #FWChamber
These Appear To Impact Rank:
  » The page type/categories
  » “Place Sub-categories”




             DO NOTHING OR
             GET READY TO WIN
@kmullett    #FWChamber
Appears To Impact Rank:
  » Claim & Merge Place Page

@kmullett     #FWChamber
Location Info Also Appears to Impact Rank:




              FILL IN EVERYTHING
@kmullett     #FWChamber
Places, places my friends like,
            places my friends have been to


                                  Query terms

12                                              1




                                                2


     X

@kmullett     #FWChamber
I want to know who has used
   [brand], not just if they “Like”
   it. Liking [brand] may have
   been for a contest, by impulse,
   and doesn't mean they have
   experience with them.

               LIKED, VISITED, OR REVIEWED?
@kmullett      #FWChamber
User Edits Appear To Have an Impact




@kmullett     #FWChamber
Don’t Appear To Impact Rank:
   » Check-ins (unless)
   » Rank/Recommendations (but)
   » Employees adding work connection (unless)
   » Likes (unless)



              THIS WILL ALMOST
              CERTAINLY CHANGE
@kmullett     #FWChamber
Why Don’t They Like Us?




                     » Are we clear with our message?
                     » Is design or action most important?
                     » What is our call to action?
                     » What is in it for ME? (WIIFM)
                     » Icons are notifications, not calls to action.


@kmullett     #FW Chamber
Signage Helps Everyone
 Which of these will grow their Facebook page?




    Text “like cirrusabs”
    to 32665.


@kmullett       #FWChamber
Social media works best when
 you are a willing participant, see
 value, & treat it like a lifestyle,
 instead of a task.




                DO YOU SEE THE VALUE?
@kmullett       #FWChamber
"Everything that can be
     invented has been invented.“
     ~ Charles Holland Duell



                 SPECULATION = QUICKEST
                 WAY TO BE WRONG
@kmullett        #FWChamber
The Future:
      » For search engines
      » For locals and directories
      » For other social channels
      » For users
      » For marketers



               WE KNOW IT’S “EVOLVING”
@kmullett      #FWChamber
OWNERSHIP
@kmullett   #FWChamber
Humanize your message
Encourage conversation
Listen first
Promote Less.



             H.E.L.P. PHILOSOPHY
@kmullett    #FWChamber
search “Kevin Mullett”
                                           bit.ly/aboutKM
                                                 @kmullett




             ME
@CirrusABS   Text “like cirrusabs” to 32665
Photography by Kevin Mullett or Stock agencies unless noted
 below.

 Jhong Dizon – Just Do It
 Charles H. Duell – half-length portrait
 Joe Shoemaker – untitled pic of me




                 ATTRIBUTION
@kmullett        cirrusabs.com / @cirrusabs

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Prepare Your Business for Graph Search - Fort Wayne Chamber of Commerce

  • 1. PREPARE YOUR BUSINESS FOR GRAPH SEARCH @kmullett #FWChamber
  • 2. Cirrus ABS is helping businesses leverage online and offline marketing as part of a strategy for winning new business. cirrusabs.com twitter.com/cirrusabs facebook.com/cirrusabs youtube.com/user/cirrusabs linkedin.com/companies/cirrus-abs @kmullett #FWChamber
  • 3. Facebook’s Internal Search Engine for… » People » Places » Photos » Things WHAT IS GRAPH SEARCH? @kmullett #FWChamber
  • 4. The Combinations are Dizzying WHAT CAN IT SEE/SEARCH? @kmullett #FWChamber
  • 6. It Respects the Privacy People Set, if They Set It, and Pages CAN NOT search. PRIVACY @kmullett #FWChamber
  • 7. People must be responsible for their privacy, just like before. RESPONSIBILITY @kmullett #FWChamber
  • 8. Currently in Very Limited Preview… » English (US) » Desktop interface only till later 2013 » Request access via https://www.facebook.com/graphsearch WHY CAN’T I SEE IT? @kmullett #FWChamber
  • 9. Take Note Small Businesses That: » Have abandoned websites » Can’t rank, entice, or convert search traffic » Won’t spend--or can’t afford enough--to win AN OPPORTUNITY FOR SMALL BUSINESSES @kmullett #FWChamber
  • 10. Facebook’s Graph Search strikes me as a private gym membership. Some go a few times, while others are using it to prepare for an upcoming competition. NEW TOY OR TOOL @kmullett #FWChamber
  • 11. For Non-traditional Businesses With: » No landline phone » No local listings » No website » No brick and mortar presence HOPE FOR LIFESTYLE & MICRO-BUSINESSES @kmullett #FWChamber
  • 12. No marketing media channel has 100% eyeballs or is 100% effective. We need to prioritize based on goals, resources, and business objectives. NO SILVER BULLETS @kmullett #FWChamber
  • 13. Claim High Value Local Listings First and Keep name, address, phone consistent. GRAB LOCAL LISTINGS @kmullett #FWChamber
  • 14. While social media is free to use, it is not free to do. Weigh time and attention against opportunity and return. It is also not a task you complete! FREE TO USE, NOT DO @kmullett #FWChamber
  • 15. PICK THE RIGHT PAGE TYPE @kmullett #FWChamber
  • 16. These Appear To Impact Rank: » The page type/categories » “Place Sub-categories” DO NOTHING OR GET READY TO WIN @kmullett #FWChamber
  • 17. Appears To Impact Rank: » Claim & Merge Place Page @kmullett #FWChamber
  • 18. Location Info Also Appears to Impact Rank: FILL IN EVERYTHING @kmullett #FWChamber
  • 19. Places, places my friends like, places my friends have been to Query terms 12 1 2 X @kmullett #FWChamber
  • 20. I want to know who has used [brand], not just if they “Like” it. Liking [brand] may have been for a contest, by impulse, and doesn't mean they have experience with them. LIKED, VISITED, OR REVIEWED? @kmullett #FWChamber
  • 21. User Edits Appear To Have an Impact @kmullett #FWChamber
  • 22. Don’t Appear To Impact Rank: » Check-ins (unless) » Rank/Recommendations (but) » Employees adding work connection (unless) » Likes (unless) THIS WILL ALMOST CERTAINLY CHANGE @kmullett #FWChamber
  • 23. Why Don’t They Like Us? » Are we clear with our message? » Is design or action most important? » What is our call to action? » What is in it for ME? (WIIFM) » Icons are notifications, not calls to action. @kmullett #FW Chamber
  • 24. Signage Helps Everyone Which of these will grow their Facebook page? Text “like cirrusabs” to 32665. @kmullett #FWChamber
  • 25. Social media works best when you are a willing participant, see value, & treat it like a lifestyle, instead of a task. DO YOU SEE THE VALUE? @kmullett #FWChamber
  • 26. "Everything that can be invented has been invented.“ ~ Charles Holland Duell SPECULATION = QUICKEST WAY TO BE WRONG @kmullett #FWChamber
  • 27. The Future: » For search engines » For locals and directories » For other social channels » For users » For marketers WE KNOW IT’S “EVOLVING” @kmullett #FWChamber
  • 28. OWNERSHIP @kmullett #FWChamber
  • 29. Humanize your message Encourage conversation Listen first Promote Less. H.E.L.P. PHILOSOPHY @kmullett #FWChamber
  • 30. search “Kevin Mullett” bit.ly/aboutKM @kmullett ME @CirrusABS Text “like cirrusabs” to 32665
  • 31. Photography by Kevin Mullett or Stock agencies unless noted below. Jhong Dizon – Just Do It Charles H. Duell – half-length portrait Joe Shoemaker – untitled pic of me ATTRIBUTION @kmullett cirrusabs.com / @cirrusabs