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Get noticed | Get connected | Get ahead
Phil Roe, COO, DHL Supply Chain
What will “digital” logistics look like in the
fut...
Get noticed | Get connected | Get ahead
Hello Hi
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Poll
Q: How many of your sites already have some level of digitalisation in place ...
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Germany’s No. 1 mail and parcel provider
A global company with a unique portfolio
...
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Manufacture and package for CPG
But did you know DHL……
Distribute 7 million tires ...
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The supply chains of the future will be…
Source: DHL Supply Chain Digitalization S...
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The supply chains of the future also need
people…
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Low Low
Relevant in <5 years
Relevant in >5 years
We investigate social, business ...
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INDUSTRIALIZATION
&
COMMERCIALIZATION
INNOVATE LOCALLY ENHANCE CROSS-REGIONALLY SC...
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Focus trends and enabling technologies
Source: DHL Supply Chain Digitalization Str...
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High: Creates new (potentially
disruptive) ways of doing business
Low: Provides in...
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Parcelcopter 1.0
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Parcelcopter 2.0
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Parcelcopter 3.0
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High: Creates new (potentially
disruptive) ways of doing business
Low: Provides in...
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Artificial intelligence in expense reporting
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High: Creates new (potentially
disruptive) ways of doing business
Low: Provides in...
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Robotics Process Automation
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High: Creates new (potentially
disruptive) ways of doing business
Low: Provides in...
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Get noticed | Get connected | Get ahead
Get noticed | Get connected | Get ahead
Thank you
Phil Roe, COO, DHL Supply Chain
philip.roe@dhl.com
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What will “digital” logistics look like in the future and what impact will it have on the workforce?

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Phil Roe, COO, DHL Supply Chain presents at CILT International Convention 2019 in Manchester

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What will “digital” logistics look like in the future and what impact will it have on the workforce?

  1. 1. Get noticed | Get connected | Get ahead Phil Roe, COO, DHL Supply Chain What will “digital” logistics look like in the future and what impact will it have on the workforce
  2. 2. Get noticed | Get connected | Get ahead Hello Hi
  3. 3. Get noticed | Get connected | Get ahead Poll Q: How many of your sites already have some level of digitalisation in place today? • None (0) • A small number (0-5) • Some but not all (5-20) • Most (20+)
  4. 4. Get noticed | Get connected | Get ahead Germany’s No. 1 mail and parcel provider A global company with a unique portfolio Global E-Commerce enabler V8 No. 1 in contract logistics Leader in the forwarding business No. 1 in international express delivery
  5. 5. Get noticed | Get connected | Get ahead Manufacture and package for CPG But did you know DHL…… Distribute 7 million tires Deliver 2 million clinical trials Fulfil 100 million items for online orders Prepare 3 million airline meals Repair and recycle more than 86,000 boilers
  6. 6. Get noticed | Get connected | Get ahead The supply chains of the future will be… Source: DHL Supply Chain Digitalization Strategy 1750 1850 1950 FUTURE Today 1st INDUSTRIAL REVOLUTION Steam, mechanical production 2nd INDUSTRIAL REVOLUTION Mass production, labor division, electricity 3rd INDUSTRIAL REVOLUTION Electronics, IT, automated production INDUSTRY 4.0 Supply Chain 4.0 & Digitalization …fully digitalized, enabled by technology and standardized processes
  7. 7. Get noticed | Get connected | Get ahead The supply chains of the future also need people…
  8. 8. Get noticed | Get connected | Get ahead Low Low Relevant in <5 years Relevant in >5 years We investigate social, business and technology trends High Blockchain Bionic Enhancement Virtual Reality & Digital Twins Unmanned Aerial Vehicles 3D Printing Self-driving Vehicles Cloud Logistics Big Data Analytics Low-cost Sensor Solutions Supergrid Logistics Logistics Marketplace Digital Work Omni- channel Logistics Batch Size One Smart Containerization Fresh Chain Fair & Responsible Logistics Grey Power Logistics Tube Logistics Augmented Reality Internet of Things Robotics & Automation Connected Life Sharing Economy Servitization Green Energy Logistics Artificial Intelligence Next-generation Wireless High: Creates new (potentially disruptive) ways of doing business Low: Provides incremental improvement opportunities
  9. 9. Get noticed | Get connected | Get ahead INDUSTRIALIZATION & COMMERCIALIZATION INNOVATE LOCALLY ENHANCE CROSS-REGIONALLY SCALE GLOBALLY Source: DHL Supply Chain DHL’s innovation funnel creates the framework INNOVATE LOCALLY PRODUCT DEVELOPMENT PILOTPROOF OF CONCEPTRESEARCH to transform digital innovation from ideas to productized, scalable fast-track technologies
  10. 10. Get noticed | Get connected | Get ahead Focus trends and enabling technologies Source: DHL Supply Chain Digitalization Strategy FOCUS TRENDS ENABLING TECHNOLOGIES MOBILE TECHNOLOGY ANALYTICS/ BUSINESS INTELLIGENCE MACHINE LEARNING ROBOTICS PROCESS AUTOMATION DIGITAL INFRASTRUCTURE PHYSICAL INFRASTRUCTURE DIGITAL SECURITY UAV/DRONES AUTONOMOUS VEHICLES 3D PRINTING TRANSPORT OPTIMIZATION WAREHOUSE OPTIMIZATION SUPPLY CHAIN VISIBILITY BLOCKCHAIN IOT & WEARABLES AUGMENTED & VIRTUAL REALITYROBOTICS IoT: Internet of Things; UAV: Unmanned aerial vehicles will allow us to transform the most critical parts of business in a structured way
  11. 11. Get noticed | Get connected | Get ahead High: Creates new (potentially disruptive) ways of doing business Low: Provides incremental improvement opportunities Low Low Relevant in <5 years Relevant in >5 years High Blockchain Bionic Enhancement Virtual Reality & Digital Twins Unmanned Aerial Vehicles 3D Printing Self-driving Vehicles Cloud Logistics Big Data Analytics Low-cost Sensor Solutions Supergrid Logistics Logistics Marketplace Digital Work Omni- channel Logistics Batch Size One Smart Containerization Fresh Chain Fair & Responsible Logistics Grey Power Logistics Tube Logistics Augmented Reality Internet of Things Robotics & Automation Connected Life Sharing Economy Servitization Green Energy Logistics Artificial Intelligence Next-generation Wireless We investigate social, business and technology trends
  12. 12. Get noticed | Get connected | Get ahead Parcelcopter 1.0
  13. 13. Get noticed | Get connected | Get ahead Parcelcopter 2.0
  14. 14. Get noticed | Get connected | Get ahead Parcelcopter 3.0
  15. 15. Get noticed | Get connected | Get ahead
  16. 16. Get noticed | Get connected | Get ahead High: Creates new (potentially disruptive) ways of doing business Low: Provides incremental improvement opportunities Low Low Relevant in <5 years Relevant in >5 years High Blockchain Bionic Enhancement Virtual Reality & Digital Twins Unmanned Aerial Vehicles 3D Printing Self-driving Vehicles Cloud Logistics Big Data Analytics Low-cost Sensor Solutions Supergrid Logistics Logistics Marketplace Digital Work Omni- channel Logistics Batch Size One Smart Containerization Fresh Chain Fair & Responsible Logistics Grey Power Logistics Tube Logistics Augmented Reality Internet of Things Robotics & Automation Connected Life Sharing Economy Servitization Green Energy Logistics Artificial Intelligence Next-generation Wireless We investigate social, business and technology trends Get noticed | Get connected | Get ahead
  17. 17. Get noticed | Get connected | Get ahead Artificial intelligence in expense reporting
  18. 18. Get noticed | Get connected | Get ahead High: Creates new (potentially disruptive) ways of doing business Low: Provides incremental improvement opportunities Low Low Relevant in <5 years Relevant in >5 years High Blockchain Bionic Enhancement Virtual Reality & Digital Twins Unmanned Aerial Vehicles 3D Printing Self-driving Vehicles Cloud Logistics Big Data Analytics Low-cost Sensor Solutions Supergrid Logistics Logistics Marketplace Digital Work Omni- channel Logistics Batch Size One Smart Containerization Fresh Chain Fair & Responsible Logistics Grey Power Logistics Tube Logistics Augmented Reality Internet of Things Robotics & Automation Connected Life Sharing Economy Servitization Green Energy Logistics Artificial Intelligence Next-generation Wireless We investigate social, business and technology trends Get noticed | Get connected | Get ahead
  19. 19. Get noticed | Get connected | Get ahead
  20. 20. Get noticed | Get connected | Get ahead
  21. 21. Get noticed | Get connected | Get ahead Robotics Process Automation
  22. 22. Get noticed | Get connected | Get ahead High: Creates new (potentially disruptive) ways of doing business Low: Provides incremental improvement opportunities Low Low Relevant in <5 years Relevant in >5 years High Blockchain Bionic Enhancement Virtual Reality & Digital Twins Unmanned Aerial Vehicles 3D Printing Self-driving Vehicles Cloud Logistics Big Data Analytics Low-cost Sensor Solutions Supergrid Logistics Logistics Marketplace Digital Work Omni- channel Logistics Batch Size One Smart Containerization Fresh Chain Fair & Responsible Logistics Grey Power Logistics Tube Logistics Augmented Reality Internet of Things Robotics & Automation Connected Life Sharing Economy Servitization Green Energy Logistics Artificial Intelligence Next-generation Wireless We investigate social, business and technology trends Get noticed | Get connected | Get ahead
  23. 23. Get noticed | Get connected | Get ahead
  24. 24. Get noticed | Get connected | Get ahead
  25. 25. Get noticed | Get connected | Get ahead Thank you Phil Roe, COO, DHL Supply Chain philip.roe@dhl.com

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