Free Training Institut1 (4)

1. 1 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Designed &CreatedbyChristopherRussell All RIGHTS RESEVERD © If you can’t get something Just create it

2. 2 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Contents Mission statement 3 Executive summary 4 School motto 5 Corporate goals & objectives 6-7 Teaching methods 8 National education goals 9-10 NCEA levels and certificates 11 Market trends 12-15 Market segment growth 16 Buyer behaviour 17 Competition in the segments 18 Growth strategy 19 Competitive advantage 20 Management 21-22 Report templates 23-27 Budget & investors 28 Our website 29 Courses & working groups 30-266 Literacy & numeracy 267-289 About 290

3. 3 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Missionstatement The Free Training Instituteis dedicated to helping the education and employment of New Zealanders founded 2014, the Free Training Instituteofferssimplelearning with the opportunity to work alongsidecompanies.Witha high levels of teaching gain greatskills needed to enter the workforce. The campusoffersa wide rangeof coursesthatare NCEA unit based levels oneand two,ournew way of learning will help train NewZealandersinto employment,apprenticeshipsand universities. Teaching the NewZealand Curriculumbutkeeping our own special characteristicsas partof our institutesprograms. -

4. 4 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Executivesummary Been stucktrying to find yourcareer of choice,missed outon high schooleducation orjustwantto study something completely newthatcan give yourself a kick in theright direction the Free Training Instituteis an educationalinstitutewherepeoplefromyouthsto elderly can gain exclusive waysof learning that can lead theminto a greatcareer. The newway of learning is based on an individual(client) meets ourinstitute ourcareer adviser reviews their situation,whatemploymentarethey looking for,do they wanttraining,arethey willing to workforfree? Each client will receive a set company to help them gain employmentin,whist studying in the samedepartment.Thissimple butcomplex way of learning helpskiwi kids and adults into employment. Choosefrom15 courses ranging fromhospitality to business, which offerNCEA unitbased levels one and two.Level three units will be introduced later in devolvementso clients may enter into university or jump into the workforce.These coursesdemonstratethebasicsof theintended career of choice which lead into employment,apprenticeships ora higherlevel of tertiary education. Learn withour many highly skilled teachersthattake teaching with a handson approach,havea disability no need to worry,our teacher aidsmakeit easier to producegreatresultsfor theclients with learning difficultiesweatherit involvesreading,writing or speech problems. Ouremploymentschememakessurethe clients leave with parttime or full time workand 1 out of 10 are madean apprentice. The campusoperatesthough a largemodern fivestory self-designed building,including indoorand outdoorfacilitieswith lush greenery grounds.

5. 5 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © SchoolsMotto Building training into work flows Making the hands on approach the easy way to get things done Giving people incentives to do the right things

6. 6 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Corporategoalsandobjectives Employment: Goal: our goal for the next5yrs isto improve the unemploymentrate by10% for the age group 15 to 29 year olds. Objective:the maintargetmarketisforthisage group,byintroducingworkplacementsitgivesthe clienta boostof self-esteem, provides the clientwithworkplacements skillsaswell astraining opportunities. Perclient Trainingscheme: Example The clientschoose theircourse Work groupscheme: Example Theyare thenputinto one of the many companieswhere theycan starttheirworkexperience they will have twodaysclass,three days’work. Employmentscheme: Example Afterthe clienthasfinishedthere sethoursof training,the companywill offerthemapart-time positionora full time position,apprenticeshipswill be offeredtothe mostdedicatedtrainees. = employment

7. 7 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Corporategoalsandobjectives The working group system: The workinggroupoffersfourcompaniespersector,basedona classsize of 20 clientswhichtrains5 clientsperworkinggroup. We offerindustrybasedworkplacementsthatcanhave a learnwhile workingrole,howeverwe have tutor’sthatimplementintotheseworkinggroupstoobserve and stopsmall or large risks fromhappening. The training system: The institute offersanofee scheme howeveradonationmay applyif yourfamilyearnsovera certainquote.We specialize inmatching individuals intoworkteamsthatprovidesthemwith outstandingskillsneededtoadvance intoworking environment;ourhandsonway can produce great results. The bridgingsystem: Want to brushup on yourEnglishor Numeracy skillsthatprovide entrance toa university or polytechniccourses.Ourinstitute hasthe toolstodeveloppractical waystoapplythese fundamental methodsintoourbridgingprograms. The teachingsystem: Our advancedtutorsoperate withpassion usingtheirskillstohelpengagewiththe handson opportunitieswhist teachingunitstandardsthroughoutthe sector.We alsoofferagreat understandingof disabilityneedswithourteachingaidsthatcan workwithinthe programs to enhance theirlearningpossibilities

8. 8 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Teachingmethods Comprehend:tounderstandortoknow. Analyse:toexamine carefullyandcritically. Demonstrate:toexplainbye showing.

9. 9 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Corporategoals-National EducationGoals NEG 1 The higheststandardsof achievement,through programmeswhich enableall studentsto realise their full potentialas individuals,and to develop the valuesneeded to become full membersof New Zealand'ssociety. NEG 2 Equalityof educationalopportunityforallNew Zealanders, by identifying and removing barriersto achievement. NEG 3 Developmentof the knowledge,understanding and skillsneeded by New Zealandersto compete successfully in the modern,ever-changing world. NEG 4 A sound foundation in theearly yearsforfuturelearning and achievementthrough programmes which include supportforparentsin their vital role as their children's firstteachers. NEG 5 A broad education through a balanced curriculumcovering essentiallearning areas.Priority should be given to the developmentof high levels of competence(knowledgeand skills) in literacy and numeracy,scienceand technology and physicalactivity. NEG 6 Excellence achieved through theestablishmentof clear learning objectives,monitoring student performanceagainstthoseobjectives,and programmesto meetindividualneed.

10. 10 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Corporategoals-National EducationGoals NEG 7 Successin their learning forthosewith special needsby ensuring thatthey areidentified and receive appropriatesupport. NEG 8 Accessfor studentsto a nationally and internationally recognised qualificationssystemto encourage a high level of participation in post-schooleducation in New Zealand. NEG 9 Increased participation and successby Māorithrough theadvancementof Māorieducation initiatives, including education in Te Reo Māori,consistentwith the principles of the Treaty of Waitangi. NEG 10 Respect forthe diverseethnic and cultural heritageof New Zealand people,with acknowledgmentof the uniqueplace of Māori,and NewZealand'srole in the Pacific and asa memberof the internationalcommunityof nations.

11. 11 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © NCEA levels and certificates There are three levelsof NCEA certificate,dependingonthe difficultyof the standardsachieved.At each level,studentsmustachieve acertainnumberof credits togainan NCEA certificate.Creditscan be gainedovermore than one year. NCEA level Requirements Level 1 80 creditsare requiredatanylevel (level1,2 or 3) including literacyandnumeracy. Schools can explainthe literacyandnumeracystandardpathwaystheyare using. Level 2 60 creditsat level 2or above + 20 creditsfromany level The Level 1 literacyandnumeracy requirementsmustalsobe met. Level 3 60 creditsat level 3or above + 20 creditsfromlevel 2or above From 2014 the Level 1 literacyandnumeracy requirementsmustalsobe met. Creditsgainedatone level canbe usedfor(or counttowards) more than one certificate.Theymay alsobe usedtowardsotherqualifications.Forexample,unitstandardsinthe domain'generic computing'mightbe usedtowards a Level 2 NCEA certificate,aswell astowardsa National Certificate inComputing(Level 2);or20 creditsgainedat Level 1 can alsocount towardsa Level 2 NCEA certificate. Studentsreceive grades:excellence,merit,achievedandnotachievedinaccordance withhow well theymeetestablishedstandards.Eachstandardhas an associated creditvalue. Qualificationssuch as the national certificate of educational achievement(NCEA),require studentstoaccumulate creditsandNCEA isawardedto studentswho have metthe accumulatedcredittotal threshold requirementaswell asanyotherrequirementof the qualificationsuchasproficiencyinliteracyand numeracy.

12. 12 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Market Trends- employment Showingthe latestresultsinthe graphabove the age groupfor unemploymentare around20 to 25% foryouths,under5% to 10% foradults

14. 14 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Market Trends- NCEA The age of youthsbetween15yrsto 18yrs who have level twoNCEA have anupwardtrend around 75% basedonthe last three yearsas showninthe graph above,whichleaves25% withan downwardtrendgaining level one NCEA.Mostadults30yrs to 65yrs gainedschool certificate.

15. 15 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Market trends- NZQF The age group 25yrs to 34yrs has trendedupward overthe lasttenyearswithabout55% of the age groupin tertiarystudygainingNZQF level 4orabove, 45% witha downwardtrendwithout NZQF. The attainmentrate of the universityentrance awardhasbeenlessconsistentbutalsotrended upward.Attainmentratesforliteracyshow anupwardtrendandthe numeracyresultshave showna change in the downwardtrendtoan increase from2012 to 2013

20. 20 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Competitive advantage Matching individualstoworkandtraining opportunitiesandsupportthe placementsof youngand oldpeople intotheirprimarycareer. Training Workinggroupteaching = One teacherpersector + Examplesx4 = specialisedteaching

23. 23 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © ApplicationForm Business Request Companyname: Specialization: Address: Site location: Phone: Email: Hours Days Total work-placementhours Monday Tuesday Wednesday Thursday Friday Roles to be considered Requestforwork-placementinvolving: The Free Training Institute require the following positions Positions: Operationsmanager: Headoffice: PO Box: Freetraininginstitute@gmail.com

24. 24 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Report Form Incident Report PersonsInvolved: Company: Students/Staff/Visitor(circle) Department: Date: Time: Issuedfrom: Location: Description: Risks and outcome procedures to be followed Step1: Examine the findings Step2: Reduce the possibilities Step3: Eliminate the repeatingprocess Engagements request Results:

25. 25 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © ApplicationForm Student Application Contact details Full Name: Age: PreferredName: Landline: FirstAddress: Cell-phone: SecondAddress: Email: Medical history Do youhave chronic illnessormedical conditionsthatwe shouldknow about? If yesplease explain: School & Work History NZQA Number: FirstEmployment: Last School Attended: LatestEmployment: Othertraining: Work-experience history: Topics of interest (tick) Hospitality Business Retail Agriculture Computers Media Design& visual Health-care Science Construction Engineering Physical education English Maori Mathematics Briefly explainwhatwork&careeropportunitiesinterestyou:

26. 26 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Report Form Teacher Feedback Staff Name: Topic: Date: Department: SubjectDetails: Class: To be completed every semester Findings: Summaryof facts: Improvementstobe recommended: Conclusion:

27. 27 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Report Form Working groups Risks &Hazards Personsinvolved: Time: Location: Student/Colleague /Visitor/Contractor(circle) Department: Work placement: Studenttutor: Issuedfrom: Contact details Name: Risk/ Hazard ( circle) Address: ACCRequiredY/N Occupation: Phone: Description: Risks and hazards procedures to be followed Step1: examine the riskorhazardoutcome Step2: minimizethe riskorhazard Step3: prevention Actions to be monitored Results:

29. 29 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Our website – Ourwebsite offersa chanceto promotebusiness,handson training,learning opportunities. Gain workexperiencethough ourweb site www.freetraininginstitute.wordpress.com wherecompanies can employeetraineesthough a new training scheme thatinvolvescompaniesworking with theFree Training Instituteto producecertain skills required towardstheclients pathway to employment.

30. 30 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Introduction Achievementstandards: 0 Unit standards:34 Total units:34 Total credits: 80 Level one: CookIslandsTourism Cookery Foodand Beverage Service Hospitality - FoundationSkills Level two: AccommodationServices Adventure Tourism CasinoSecurity CookIslandsTourism Cookery Foodand Beverage Service FoodSafety FoodServices GuestServices Hospitality - Gambling Hospitality - Generic VisitorServices

31. 31 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Introduction Workinggroups: Kitchen hand: Kitchen handswashdishesandcleanthe kitchenandservingareasineatingplaces. Theymay alsohelpkitchenstaff prepare foodforservingto the public. Barista: Baristasprepare and serve coffee andotherhotbeveragestocafe,coffee shopor restaurantcustomers. Waiter/waitress: Waiters/waitressesserve foodanddrinksinrestaurants,hotels,clubsorother eatingplaces. Cook:Cooksprepare,cookandserve food.Theyworkincafes,bars, fastfoodoutletsorfor caterers.

32. 32 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Kitchenhand: What you will do Kitchen handsdosome or all of the following:  rinse,washdishesand eliminate garbage  unpack and place away foodsandadditional goods  cleanall kitchen exteriors andapparatus  wash,peel,andchopvegetables  Prepare andfollowinstructionsof fooddishes Skillsand knowledge Kitchen handswill learn:  Skillsinpreparingfoodandusingkitchenequipment  knowledge of differentcleaningmethodsandchemicals  Awareness of kitchensafetyandfoodhygiene. Workingconditions Kitchen hands:  Developasense of working hoursthatmay include weekends,earlymorningandlate night shifts  understand hot,noisyandstressful workingsituations  Travel to off-site functionsandworkwithfriendlycolleges.

33. 33 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Barista: What you will do Baristasdo some or all of the following:  prepare andserve an assortmentof coffeesandhotdrinks  vendfoodand nibbles  take customers'orders,collectpayments,operatecashregisters,andgive change  gathercups and glassesfromtablesandplace themintoa dishwasher  wipe downtables  cleanservice areasandcoffee machines  assistwithstockcontrol Followworkplace hygiene,occupational healthandsafety,andsecurityprocedures. Skillsand knowledge Baristaswill learn:  skillstoprepare diverse typesof coffeesandhotdrinks  awareness of howto worka coffee machines  knowledge of foodhealthandsafety  Consumerservice skills  Cash-handlingskills. Workingconditions Baristas:  Understand workshifts,includingevenings,weekendsandpublicholidays  Up skill incafes,coffee shops,restaurants,barsandotherdiningestablishments  workin venuesthatare oftenhot,busyand noisy

34. 34 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Waiter/Waitress: What you will do Waiters/waitresses dosome orall of the following:  prepare tablesforcustomers before andafterservice  handout menusandwine lists  answerinquiries aboutthe menuandtake orders  serve foodanddrinks  cleartablesandcleanthe restaurant  polishcutleryandglasses  Restock foodand drinks. Skillsand knowledge Waiters/waitresseswill learn:  information aboutmenuitemsandwine  foodand drinkservice skills  customerservice techniques  understandingof foodhealthandsafety  Sellingskills. Workingconditions Waiters/waitresses:  Developasense of fulltime, part-timehours,andmayworkeveningsandweekends  Explore the workingenvironmentsin diningareasof restaurants,hotels,clubsandother placeswhere foodanddrinkisserved  Use physical performance inenvironmentsthatcanbe noisyandstressful.

35. 35 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Cook: What you will do Cooksdo some or all of the following:  prepare raw elements formenuitems,accordingtocustomers'orders  cook foodquicklyand professionally  display foodonplatesorbindit to be takenaway  give instructionsanddemonstratecooking methodsandtechniquestoothers  create newrecipesandplanmenus  orderfoodsupplies,organisedeliveriesandrestockshelves  sethours foremployees At verysmall restaurants,the dutiesof cooksmayoverlapwithotherjobs.Forexample,cooksmay take ordersand alsowash the countersanddishes. Skillsand knowledge Cookswill learn:  abilitytocook withmany techniques, quicklyandsafelyinabusykitchen  abilitytofollowrecipesandinstructions whenunderpressure  understandingof foodhygiene, stockrotationandfoodstorage methods  knowledge of kitchen paraphernalia  Knowledgeof howa viable kitchenworks. Cookslearn businessskills,if theyare planning theirownbusiness. Workingconditions Cooks:  Offervariousworking hoursincludingearlymornings,eveningsandweekends,andmaydo shiftwork  Occupied environmentsthatcan be hot,noisyand stressful,asfoodmustbe prepared quicklyandunderforce.

36. 36 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Location:Auckland Positiontitle:Kitchenhand Duration: 3-6 months Description:We are lookingfor anenthusiastic Catering-Associate to workat our Middlemore Hospitalsite. Hours of work are as andwhenrequired. Inthisposition youwill be responsible for basic foodpreparation, providing superbcustomer service to the sites residents and assisting withgeneralkitchenandcleaningduties. Location:Auckland Positiontitle:Barista Duration: 3-6 months Description:responsible for the dayto dayoperationof the coffee bar facilities, demonstrate strong experience inmaking consistentlyoutstanding coffee for all customers, friendlyand slow paced work environment. Location:Auckland Positiontitle:Waiter/Waitress Duration: 3-6 months Description:We are lookingfor a wellgroomed, confident andfriendlyindividualwhohas the abilityto manage a small team. This is a diverse hands-on supervisoryposition, which requires excellent customer service skills. Location:Auckland Positiontitle:Cook Duration:3-6 months Description:We are lookingfor someone that is fast, a quick leaner, can work well under pressure and works well as part of a team.

37. 37 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Location:Hamilton Positiontitle:Kitchenhand Duration: 3-6 months Description:As part of our Kitchenteam you'll helpcreate a homelyplace for our residents. Dayto day, assist withthe provisionof foodpreparation andother kitchentasks to support the Kitchen Cook maintainan effective andefficient operationof the kitchen. Location:Hamilton Positiontitle:Barista Duration: 3-6 months Description:We are currentlyseekinga friendly, smart, hard-working, experiencedbarista to joinour team, we alsovery much believe inon-going training andwill definitelybe reviewing/teachingto The Sugar Bowl's standards of espresso preparationandcoffee knowledge. Location:Hamilton Positiontitle:Waiter/Waitress Duration: 3-6 months Description:We are currentlylookingfor enthusiastic front ofhouse team that showinitiative and a willingness to learn. If you understandthe importance of exceptional customer service and salesmanshipandare drivento provide an outstandingexperience for the customer everytime then we want you. Location:Hamilton Positiontitle:Cook Duration: 3-6 months Description:Exceedingcustomer expectations throughcustomer interactionandfood/beverage presentation. Committed and dedicated to providingoutstanding customer service

38. 38 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Location:Tauranga Positiontitle:Kitchenhand Duration: 3-6 months Description:Youwill be responsible for basic foodpreparation, providing superbcustomer service to the sites residents, stock control andassistingingeneral kitchenandcleaning duties. We are looking for a HealthandSafetyStar whois especiallyfriendlyand personable to our colleagues and customers. Location:Tauranga Positiontitle:Barista Duration: 3-6 months Description:Thisis a unique role due to the variedresponsibilities andtasks involved. We are looking for a full-time experiencedBarista and Front ofHouse Manager to work in our retail space who will alsobe responsiblefor the management of our VIPclient orders. Example: Companyname Location:Tauranga Positiontitle:Waiter/Waitress Duration:3-6 months Description Location:Tauranga Positiontitle:Cook Duration: 3-6 months Description:Breakers is a nationwide chainof relaxedcafé andbars. We pride ourselves onvalue for money, speed, service and we are 100% New Zealandownedandoperated. We provide a supportive team focusedworkenvironment andgreat career advancement opportunities.

39. 39 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Location:Wellington Positiontitle:Kitchenhand Duration: 3-6 months Description:Thiswouldbe a fantastic position for someone looking to become a chef, DavidBurtondescribedHillside "Some of the most exciting, creative European-inspiredCuisine Wellingtonhas seen inyears", andyou willbe working alongside chefs that have workedinsome ofthe world’s top restaurants. Location:Wellington Positiontitle:Barista Duration: 3-6 months Description:We are seeking to recruit an experiencedoutgoingBarista / Café Retail Assistant for our WillisStreet Store. You will be passionate about Coffee and youwill thrive on a challenge. You’ll findyour previous experience helpful, but it’s your potential & ambition whichwe want to develop. Location:Wellington Positiontitle:Waiter/Waitress Duration: 3-6 months Description:CharleyNoble is casual eatery& bar whichconcentrates ondoing the simple things well. Our cuisine focuses on wood-fire cooking, local andseasonal produce; while the beverage programme showcases artesianproducers. Location:Wellington Positiontitle:Cook Duration: 3-6 months Description:NZ Care providesservices so that people withintellectualand/or physicaldisabilities can have ordinarylives in the community.

40. 40 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Working groups Location:Christchurch Positiontitle:Kitchenhand Duration: 3-6 months Description:We are lookingfor someone whois willingto learn, not afraid ofhard work andis extremelyreliable. Youwill be responsible for the usual things like washing dishes, putting them awayandensuring the kitchen is kept immaculate. You will alsobe responsible for stockcontrol androtation as well as helping the chefs out with foodpreparation. Location:Christchurch Positiontitle:Barista Duration: 3-6 months Description:We are a small, boutique cafe in centralcitywe needsomeone whois passionate outlet and able to make consistentlygood coffee under pressure. Location:Christchurch Positiontitle:Waiter/Waitress Duration:3-6 months Description:This is a verychallengingandhands-on role andrequires someone withreal presence andsocial confidence who can offer our guests anexceptional customer experience and service. Location:Christchurch Positiontitle:Cook Duration: 3-6 months Description:Armylife will offer you a similar work-life balance to most other careers, yet it willalso offer a whole lot more. The Chef role is one ofthe exciting tradesofferedto you as a solider inthe NZ Army.

41. 41 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality-Workinggroups Location: Dunedin Positiontitle:Kitchenhand Duration: 3-6 months Description:you’llbe involvedina varietyof tasks rangingfrom dishwashing;working our tray-line for patient meals; delivering meals to wards, general cleaningdutiesandfood safetytasks. Location:Dunedin Positiontitle:Barista Duration: 3-6 months Description:Doyou want to work for a successful cafe with great people? Location:Dunedin Positiontitle:Waiter/Waitress Duration: 3-6 months Description:You willneed to be able to work wellbothsupervised andunsupervised& have the abilityto lead a small team on occasions. You will be requiredto worka variation ofbreakfast, lunchand dinner shifts withinthe 7 days a week which we are open. Stadium Holdings Ltd Location:Dunedin Positiontitle:Cook Duration: 3-6 months Description:We require the successful applicant to be able to work unsupervised, alsoa team player, reliable andable to work weekends and nights.

42. 42 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality The friendly and generousreception and entertainmentof guests,visitors,orstrangers Course description: Up skill yourhospitalityrolesthrougha extensive range of techniques whistdevelopinghands-on skillsthoughawide range of industries, pickfromkitchenhands,baristas,waiters/waitressand cooks,where youwill learncrucial hospitalityrolesthroughindustrysupportandcampuslearning. Course outline: Explore yourfundamentals byjumpingintoaselectionof companies;gainNcealevelsone andtwo at the free traininginstitute,where ourteacherswill startyououtat the bottomandwork youup to the highestlevelpossibletogetyouintoemploymentorguide youintoanapprenticeshipin hospitalityroles where ourworkinggroupsystem playsanimportantstarringrole towards your education.Practice inourclassesdeveloping foodsafetymethods,healthnsafety regulations customerservice andfoodpreparation.Thenmake classtripsto hospitalityexpos,learnwhat happensthroughoutthe industries where youmayfindyournextemployer.Advance intothe perfectworkinggroupforyourself. Unitstandards: level one 15891 Demonstrateknowledgeof commercialcutlery and crockery typesand uses in the hospitality industry 2 credits Internal Unit standard 15892 Demonstrateknowledgeof terminology used for food and recipesin commercialcookery 2 credits Internal Unit standard 15893 Demonstrateknowledgeof commercialguestand accommodation servicenamesand terms 2 credits Internal Unit standard 15894 Demonstrateknowledgeof basicterminology used in commercial food and beverageservice 1 credits Internal Unit standard

43. 43 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level one 15895 Demonstrateknowledgeof boiling and baking in the commercial catering industry 2 credits Internal Unit standard 15896 Demonstrateknowledgeof frying and grilling as cookery methodsin the commercial catering industry 3 credits Internal Unit standard 15897 Demonstrateknowledgeof common typesand uses of commercial catering equipment 2 credits Internal Unit standard 15899 Demonstrateknowledgeof food and beverage controlin thehospitality industry 2 credits Internal Unit standard 15900 Prepareand presentmeatin thehospitality industry 4 credits Internal Unit standard 15901 Prepareand presentfruit and vegetablesin the hospitalityindustry 3 credits Internal Unit standard 15904 Demonstratea basic knowledgeof alcoholic beveragesand beverageserviceequipment 3 credits Internal Unit standard 15905 Serve non-alcoholicbeveragesto tablesin the hospitalityindustry 2 credits Internal Unit standard 15909 Demonstrateknowledgeof commercial accommodation typesand costs 2 credits Internal Unit standard 15910 Demonstrateknowledgeof hospitality accommodation servicing and cleaning procedures 2 credits Internal Unit standard

44. 44 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level one 15911 Demonstrateknowledgeof stripping bedsand making bedsin a commercialaccommodation environment 1 credits Internal Unit standard 15912 Demonstrateknowledgeof commercial accommodation servicecleaning chemicalsand equipment 2 credits Internal Unit standard 15913 Demonstrateknowledgeof commerciallaundry services and laundry operations 2 credits Internal Unit standard 15914 Demonstratecomplainthandling principlesand proceduresin thehospitality industry 2 credits Internal Unit standard 15915 Demonstratetelephonecalling and answering techniquesin the hospitality industry 2 credits Internal Unit standard 15916 Demonstrateknowledgeof communication media typesand usesin thehospitality industry 2 credits Internal Unit standard 15917 Demonstrateknowledgeof commercialpayment systemsin the hospitality industry 2 credits Internal Unit standard 15918 Demonstrateknowledgeof rolesand jobsin the hospitalityindustry 2 credits Internal Unit standard 15919 Prepareand presenthotfinger food in the hospitalityindustry 2 credits Internal Unit standard

45. 45 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level one 15920 Prepareand presentsauceand soup in the hospitalityindustry 2 credits Internal Unit standard 15921 Prepareand cooka cake,a spongeand a batch of sconesin the hospitalityindustry 3 credits Internal Unit standard 16875 Demonstrateknowledgeof tourismin the Cook Islands 2 credits Internal Unit standard 16876 Demonstrateknowledgeof CookIslands'cultureand history in relation to tourism 3 credits Internal Unit standard 16877 Demonstrateknowledgeof theenvironmentin relation to tourismin theCookIslands 3 credits Internal Unit standard 19768 Providewine or equivalentserviceto the table 2 credits Internal Unit standard 19769 Providefood serviceto the table in the hospitality industry 3 credits Internal Unit standard 19770 Prepareand presentegg and cheesedishesin the hospitalityindustry 2 credits Internal Unit standard 19771 Prepare,cookand presentseafood in the hospitality industry 3 credits Internal Unit standard 21057 Prepare,construct,and garnish mocktailsforthe hospitalityindustry 2 credits Internal Unit standard

46. 46 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level one 21058 Identify careerpathwaysin the hospitality industry 2 credits Internal Unit standard 21059 Demonstrateknowledgeof knifecare,use,storage, and carrying forthe hospitality industry 2 credits Internal Unit standard Level one Hospitality http://www.nzqa.govt.nz/ncea/assessment/search.do?query=Hospitality&view=all&level=01

47. 47 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 167 Practise food safetymethodsin a food business undersupervision 4 credits Internal Unit standard 13271 Cookfood itemsby frying 2 credits Internal Unit standard 13272 Cookfood itemsby baking 2 credits Internal Unit standard 13273 Cookfood itemsby boiling 2 credits Internal Unit standard 13274 Cookfood itemsby poaching 2 credits Internal Unit standard 13275 Cookfood itemsby steaming 2 credits Internal Unit standard 13276 Cookfood itemsby grilling 2 credits Internal Unit standard 13277 Cookfood itemsby braising and stewing 2 credits Internal Unit standard 13278 Cookfood itemsby roasting 2 credits Internal Unit standard 13279 Cookfood itemsby microwaving 2 credits Internal Unit standard 13280 Preparefruit and vegetablecuts 2 credits Internal Unit standard 13281 Prepareand presentbasic sandwichesforservice 2 credits Internal Unit standard

48. 48 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 13283 Prepareand presentsaladsforservice 2 credits Internal Unit standard 13284 Clean food production areasand equipment 2 credits Internal Unit standard 13285 Handleand maintain knivesin a commercial kitchen 2 credits Internal Unit standard 13334 Prepareand cookjams 2 credits Internal Unit standard 13344 Demonstrateknowledgeof thecharacteristicsof commercial cookery methodsand theirapplications 3 credits Internal Unit standard 14402 (expiring) Providea porterservice in a commercial hospitality environment 4 credits Internal Unit standard 14404 (expiring) Handle,store,and provideguestand establishment propertyin a commercialhospitality environment 4 credits Internal Unit standard 14410 (expiring) Provideestablishment equipmentto customersin a commercial hospitalityenvironment 2 credits Internal Unit standard 14425 Prepareand serve hotand cold non-alcoholicdrinks fora commercial hospitality establishment 5 credits Internal Unit standard 14431 Demonstrateknowledgeof food servicestylesand menu typesin the hospitality industry 3 credits Internal Unit standard 14433 (expiring) Receive and action paymentsin thehospitality industry 2 credits Internal Unit standard

49. 49 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 14434 Prepareand clear areas fortable service fora commercial hospitalityestablishment 3 credits Internal Unit standard 14436 Providetable service fora commercial hospitality establishment 4 credits Internal Unit standard 14439 (expiring) Providebuffetservicein a commercial hospitality environment 4 credits Internal Unit standard 14440 Prepareand clear areas forcounterfood servicefor a commercialhospitality establishment 2 credits Internal Unit standard 14443 Packfood and beverageordersfortakeaway in a commercial hospitalityenvironment 2 credits Internal Unit standard 14448 Service customermini-barsfora commercial hospitalityestablishment 2 credits Internal Unit standard 14452 (expiring) Providetrayline food servicesin a commercial hospitalityenvironment 2 credits Internal Unit standard 14454 Service guestroomsfora commercial hospitality establishment 3 credits Internal Unit standard 14455 Service guestroomtoilet and bathroomareasfora commercial hospitalityestablishment 3 credits Internal Unit standard 14456 Service guestkitchen areasfora commercial hospitalityestablishment 3 credits Internal Unit standard

50. 50 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 14457 Strip bedsand makebedsfor a commercial hospitalityestablishment 3 credits Internal Unit standard 14461 Service guestlaundry areasin a commercial hospitalityestablishment 3 credits Internal Unit standard 14462 (expiring) Maintain personalpresentation and greetcustomers in the hospitalityindustry 2 credits Internal Unit standard 14466 Demonstrateknowledgeof maintaining a safeand secure environmentforpeoplein thehospitality industry 2 credits Internal Unit standard 14467 Usetelephonesystemsto provideguestservicesfor a commercialhospitality establishment 2 credits Internal Unit standard 14469 Providecustomerswithinformation aboutan establishmentin the hospitality industry 2 credits Internal Unit standard 16878 Demonstrateknowledgeof,and produce,artsand craftsfortourismin theCookIslands 3 credits Internal Unit standard 16880 Demonstrateknowledgeof theCook Islandsasa travel destination 3 credits Internal Unit standard 16881 Demonstrateknowledgeof thehistory of world tourismand CookIslandstourism 4 credits Internal Unit standard

51. 51 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 16882 Demonstrateknowledgeof CookIslandsand world tourismdestinations 4 credits Internal Unit standard 16883 Demonstrateknowledgeof CookIslandstourismas an economic,socio-cultural,and physicalprocess 6 credits Internal Unit standard 16884 Demonstrateknowledgeof PacificIslandsthat competewith theCookIslandsastourism destinations 4 credits Internal Unit standard 17285 Demonstrateknowledgeof commercialespresso coffeeequipmentand prepare espresso beverages undersupervision 4 credits Internal Unit standard 17286 Prepareand presentpressed coffeeforservice 2 credits Internal Unit standard 17287 Prepareand presentfiltered coffeeforservice 2 credits Internal Unit standard 18174 ProduceWeekly and Unpaid PrizeReports,and processbanking in a Class4 gambling environment 3 credits Internal Unit standard 18176 Providegaming machineinformation to customers in a Class4 gambling environment 2 credits Internal Unit standard 18237 Performcalculationsfora tourismworkplace 3 credits Internal Unit standard 19425 Demonstrateknowledgeof theindustry standards foradventureactivities 2 credits Internal Unit standard

52. 52 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 19713 Identify therequirementsfora responsibledrinking environmentin a casino 2 credits Internal Unit standard 20665 (expiring) Providea mail and communicationsservicefor guestsin a commercialhospitality environment 3 credits Internal Unit standard 20666 Demonstratebasicknowledgeof contamination hazardsand controlmethodsused in a food business 2 credits Internal Unit standard 22234 Comparecharacteristicsof internationaldishesand prepareand presentinternationaldishes 4 credits Internal Unit standard 22337 Service public areasin a commercial hospitality environment 4 credits Internal Unit standard 22428 Prepareand serve tea 2 credits Internal Unit standard 23761 Read and comprehend work-related documentsin English fora tourismworkplace 3 credits Internal Unit standard 23763 Describe and processretail paymentsin a tourism workplace 2 credits Internal Unit standard 23767 Demonstrateknowledgeof and usetheInternetin a tourismworkplace 2 credits Internal Unit standard 24526 Apply safeworking practicesin a commercial kitchen 4 credits Internal Unit standard

53. 53 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 24724 Demonstrateknowledgeof thehistory of tourism 4 credits Internal Unit standard 24726 Describe and comparesocial and culturalimpactsof tourism 3 credits Internal Unit standard 24727 Describe and compareimpactsof tourismon the physicalenvironment 3 credits Internal Unit standard 24728 Demonstrateknowledgeof workrolesin tourism 3 credits Internal Unit standard 24729 Demonstrateknowledgeof world tourist destinations 4 credits Internal Unit standard 24730 Demonstrateknowledgeof thebusinessof tourism 4 credits Internal Unit standard 24731 Demonstrateknowledgeof destination New Zealand 4 credits Internal Unit standard 24732 Demonstrateknowledgeof touristcharacteristics and needs 3 credits Internal Unit standard 25493 (expiring) Performcrew dutiesin a quick service restaurant 2 credits Internal Unit standard 25494 (expiring) Preparerawingredientsfor quickservice food products 2 credits Internal Unit standard 25495 (expiring) Assemblefood productsin a quick service restaurant 3 credits Internal Unit standard

54. 54 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Hospitality Level two 25496 (expiring) Serve customersin a quick service restaurant 4 credits Internal Unit standard 25513 (expiring) Participatein environmentally sustainableworkin the hospitalityindustry 3 credits Internal Unit standard 26024 (expiring) Maintain roomservicing suppliesin a commercial hospitalityestablishment 2 credits Internal Unit standard Level two Hospitality http://www.nzqa.govt.nz/ncea/assessment/search.do?query=Hospitality&view=all&level=02

55. 55 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Introduction Achievementstandards: 11 Unit standards:2 Total units:13 Total credits: 59 Level one: Level two:

56. 56 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies -Introduction Workinggroups: Administration Officer: Administrationofficersperformarange of administrative taskstoensure an organisationrunsefficiently. Receptionist: Receptionistsgreetvisitorsandclientsanddeal withenquiriesandrequests. Their workincludesschedulingappointments,keepingrecords,anddoingotheradministrationtasks. Managing Director/ chief executive: Managingdirectors/chief executivesorganise andtake responsibilityforthe effectiveoperationof anorganisation. OfficeManager: Office managersorganise andsupervise the activitiesof anoffice including administrativesystemsandoffice personnel.

57. 57 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies -Workinggroups AdministrationOfficer: What you will do Administrationofficers dosome orall of the following:  prepare andtrack budgets,paybills,anddobankingandinvoicing  monitorand/ormaintainequipmentandsupplies  ensure healthandsafetyissuesare addressed,includingmakingstaff aware of building safetyproceduresandsafe workpractices  workon reception  organise meetingsandtake minutes  oversee,distributeandfile correspondence  projector database management  Research,recordsmanagementand filing. Skillsand knowledge Administrationofficerswill learn:  costingand office economics schemes  healthandsafetylaws  bookkeepingservicesincludingtelephone skills  Minute takingand reportwriting. Workingconditions Administrationofficers:  Develop asense of workingregularbusinesshoursandoftenworkparttime or job-share  Work inenvironmentssuchas officesandreceptiondesksof businesses.

58. 58 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies -Workinggroups Receptionist: What you will do Receptionists dosome orall of the following:  greetvisitors,clientsorpatients,andnotifyappropriatestaff of theirarrival  answertelephone callsandotherenquiries  make appointments forclientsorpatients  administrativetaskssuchasfiling,ororganisingcatering  collectmoneyfromclientsorpatients. Medical/dental receptionistsandadmissionsofficersmayalsomaintainaccountsandpatient records,and maintainandcheckhospital waitinglists. Skillsand knowledge Receptionistswilllearn:  computerandword-processingskills  clerical skillsincludingtelephone skills  Awareness of administrationpolicies,systemsandprocedures. Medical receptionistsandadmissionsofficersmay alsoneedtoaware abouthospital andstaff routines,medical services,bookingproceduresandtimetables,andhave knowledgeof medical terms. Workingconditions Receptionists  Grow intoworkthat offers regularoffice hoursbutmayhave to worknightsor weekends  Performat frontdesksor receptionareasof businessesandorganisations.

59. 59 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies -Workinggroups ManagingDirector / chiefexecutive: What you will do Managing directors/chief executives dosome orall of the following:  arrange forthe overall track andcontrollingof anorganisation  confirmstrategicandbusinessplansare inplace and examined  ensure accurate goalsare setfor an organisation,andthatthese goalsare met  ensure the organisationcomplieswithcompanylaw andotherrelevantlegislation  monitoreconomicperformance andmake sure the organisationremainsprofitable  manage risksto the organisation  ensure the organisation'spoliciesandproceduresare followed  consultwithmanagementstaff onissues  provide leadershipandmotivationforemployeesormembers  act as a bridge betweenthe organisation,itsshareholdersandthe outside world  Symbolize the organisationatconferencesandofficial occasions. Skillsand knowledge Managing directors/chief executiveswill learn:  a broad understandingof all areasof management,includingknowledge of finance, marketingandcommunication,strategicplanning,humanresourcesandinformation technology  familiarity of companylawandotherlegislationrelevanttotheirareaof business  Ability toleadandmotivate others. Workingconditions Managing directors/chief executives:  Understandroutinesof longandirregularworkinghours,whichmayinclude eveningsand weekends  Undertake inenvironmentssuchas offices,butmayspendtime atdifferentworksiteswithin theirorganisation  Travel to meetwithclientsandtoattendconferences.

60. 60 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies -Workinggroups OfficeManager: What you will do Office managers dosome orall of the following:  oversee,evaluate andplanthe workof otheradministrative staff  interview andtrain staff  manage facilitiesincludingvehiclesandequipment  ensure office meetshealthandsafetyrequirements  schedule eventsandprojects  liaise withadministrative,technical andmanagementstaff,facilitiescontractorsandbuilding managers  provide secretarial services,suchasnote taking,forcommittees  maintaincomputerfiles,directories,databasesandwebsites  Prepare correspondence,financial anddatareportsandmanage records. Skillsand knowledge Office managerswill learn:  knowledge of administrationpolicies,systemsandprocedures  the abilitytosupervise andleadstaff,includingtrainingandconflictmanagementskills  an understandingof the purpose,backgroundandpoliciesof the organisationtheyare workingfor  computerservices,includingword-processingskillsandthe abilitytouse relevantcomputer software  understandingof healthandsafetyinthe workplace  Understandingof relevantlegislationsuchasthe EmploymentRelationsAct. Workingconditions Office managers:  Developaunderstandingof workinside of regularbusinesshours,butmaybe requiredto workeveningsandweekendstocompleteprojects  workin an office environment  Travel to otherbranchesand offices, toattendconferences,meetingsandtrainingcourses.

61. 61 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Workinggroups Example: Companyname Location:Auckland Positiontitle:Administration officer Duration:3-6 months Description Location:Auckland Positiontitle:Receptionist Duration: 3-6 months Description: Your days will be variedandwill include suchduties as answering phones, meeting and greeting clients andcustomers, preparationanddistributionof mail, organising couriers andassistingthe operations team witha wide varietyof administrative tasks. Location:Auckland Positiontitle:Managing Director/Chief Executive Duration: 3-6 months Description:SCOUTS New Zealand's purpose is to empower youththroughadventurous experiencesto leadlives that make a positive difference. In2025, more than25,000 youth will enjoyscouting experiences. Theywill come from every background, witha place for all, shape their own experiences, andmake a positive difference for NewZealand. Example: Companyname Location:Auckland Positiontitle:Office Manager Duration:3-6 months Description

62. 62 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Workinggroups Example: Companyname Location:Hamilton Positiontitle: Administrationofficer Duration:3-6 months Description Location:Hamilton Positiontitle:Receptionist Duration: 3-6 months Description:We are lookingfor a proactive andhighlyorganisedreceptionist to joinour Beca Hamiltonoffice. As the first point ofcontact withour visitors we're looking for someone with excellent interpersonal skills and a highlevel ofi nitiative. Location:Hamilton Positiontitle:Managing Director/ChiefExecutive Duration: 3-6 months Description:The Manager Servicing andProcessingis a new role created as part of this change to leadthe customer experience outcomes through efficiency, effectiveness andsimplifyingour processes. Reportingdirectlyinto the Headof Client Service Delivery, this role is responsible for leadingthe deliveryof the customer experience through client-facing servicing andprocessing business units bymanaging the migrationof services to straight-throughprocessing. Example: Companyname Location:Hamilton Positiontitle:Office Manager Duration:3-6 months Description

63. 63 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gainthe FundamentalsforyourCareer© Business studies -Workinggroups Example: Companyname Location:Tauranga Positiontitle:Administrationofficer Duration:3-6 months Description: Location:Tauranga Positiontitle:Receptionist Duration: 3-6 months Description:Youwill have lots of responsibilities including reception, mail, handlingnew clients, office administrationand manyother tasks. As the first impressionof our office you must have highstandards and will playanintegral part in ensuringthe successof the business. Example: Companyname Location:Tauranga Positiontitle:Managing Director/ChiefExecutive Duration:3-6 months Description Example: Companyname Location:Tauranga Positiontitle:Office Manager Duration:3-6 months Description

64. 64 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Workinggroups Example: Companyname Location:Wellington Positiontitle:Administrationofficer Duration:3-6 months Description Location:Wellington Positiontitle:Receptionist Duration: 3-6 months Description:Enjoyprovidingoutstandingcustomer service ina frontline role for some ofWellington's topcorporate organisations!If you would like to be consideredfor our teamof TopTemps thencontact us. Location:Wellington Positiontitle:Managing Director/ChiefExecutive Duration: 3-6 months Description:The New ZealandInstitute of Building (NZIOB) is a panindustrywide organisationwithmembership spread across the wider NewZealandConstructionandPropertysectors. Example: Companyname Location:Wellington Positiontitle:Office Manager Duration:3-6 months Description

65. 65 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Workinggroups Example: Companyname Location:Christchurch Position title:Administrationofficer Duration:3-6 months Description Location:Christchurch Positiontitle:Receptionist Duration: 3-6 months Description:Our client requires an experiencedReceptionist withstrong administrationskillsanda love for providing great customer service. Thisfront line positionis basedwithin a busyaudiologyclinic locatedinthe NorthWest area of Christchurch. Location:Christchurch Positiontitle:Managing Director/ChiefExecutive Duration: 3-6 months Description:As one ofNewZealand’s leading securitycompanies, we seekanexceptional manager for our Canterburyand West Coast regions. Example: Companyname Location:Christchurch Positiontitle:Office Manager Duration:3-6 months Description

66. 66 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies -Workinggroups Example: Companyname Location:Dunedin Positiontitle:Administrationofficer Duration:3-6 months Description Location:Dunedin Positiontitle:Receptionist Duration: 3-6 months Description:Youwouldbe workingunder the supervisionof our existing administrator andjoinour overall administration team. You will have excellent customer service skills, be a goodmulti-tasker andhave a high level of computer expertise. Location:Dunedin Positiontitle:Managing Director/ChiefExecutive Duration: 3-6 months Description:The Manager servicing andprocessing is a new role createdas part of thischange to lead the customer experience outcomes through efficiency, effectiveness andsimplifyingour processes. Reportingdirectlyinto the Headof Client Service Delivery, this role is responsible for leadingthe deliveryof the customer experience through client-facing servicing andprocessing business units bymanaging the migrationof services to straight-throughprocessing. Example: Companyname Location:Dunedin Positiontitle:Office Manager Duration:3-6 months Description

67. 67 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Business studies the study of economicsand management,especially asan educationaltopic. Course description: Gain necessarylearningtechniquesanddevelophandsonwork placementskillsthoughawide range of industrieschose fromadministrationofficers,receptionists,managingdirectors/chief executives,andofficemanagers,where youwill learnessential businessrolesthroughindustry supportand campuslearning. Course outline: Searchfor your fundamentalsby leapingintoachoice of companies;gainNcealevelsone andtwoat the free traininginstitute,whereour advanced tutorswill linkyouwithbasicskillswhist workingyou up to the highestlevelpossibletogetyouintoemploymentorguide youintoanapprenticeshipin businessroleswhere industry’splayanimportantstarringrole towardsyoureducation. Practice in our classes developingbusiness regulations,accountingadministrationandentrepreneurship techniques. Thenmake classtripstobusiness expos,learnwhathappensthroughoutthe industries where youmayfindyournextemployer.Advanceintothe perfectworkinggroupforyou. Unitstandards: Level 1 22847 Demonstrateknowledgeof enterprising behaviour, innovation,and entrepreneurship in business contexts 2 credits Internal Unit standard 90837 Demonstratean understanding of internalfeatures of a small business 4 credits External Achievementstandard2010 90838 Demonstratean understanding of externalfactors influencing a small business 4 credits External Achievementstandard2010 90839 Apply businessknowledgeto an operational problem(s) in a given small businesscontext 4 credits External Achievementstandard2010

68. 68 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies Level 1 90840 Apply the marketing mix to a new or existing product 3 credits Internal Achievementstandard 2010 90841 Investigateaspectsof human resourceprocessesin a business 3 credits Internal Achievementstandard2010 90842 Carry outand review a product-basedbusiness activity within a classroomcontextwith direction 6 credits Internal Achievementstandard2010 Level 1 Business studies http://www.nzqa.govt.nz/ncea/assessment/search.do?query=business+studies&view=all&level=01

69. 69 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Businessstudies Level 2 22854 Apply innovativethinking techniqueswithin a businesscontext 2 credits Internal Unit standard 90843 Demonstrateunderstanding of theinternal operationsof a large business 4 credits External Achievementstandard2011 90844 Demonstrateunderstanding of how a largebusiness respondsto externalfactors 4 credits External Achievementstandard2011 90845 Apply businessknowledgeto a critical problem(s) in a given large businesscontext 4 credits External Achievementstandard2011 90846 Conductmarketresearch fora new or existing product 3 credits Internal Achievementstandard2011 90847 Investigatetheapplication of motivation theory in a business 3 credits Internal Achievementstandard2011 90848 Carry out,review and refine a businessactivity within a communitycontextwith guidance 9 credits Internal Achievementstandard2011 Level 2 Business studies http://www.nzqa.govt.nz/ncea/assessment/search.do?query=business+studies&view=all&level=02

70. 70 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies - Introduction Achievementstandards: 16 Unit standards:14 Total units:30 Total credits: 113 Level one: Level two:

71. 71 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies - Introduction Workinggroups: Journalist: Journalistsresearchandwrite storiesorreviewsabouteventsandtopicsof interestor worksof art or culture.Dependingonthe mediatheyworkin,theirworkispublishedinnewspapers, magazinesoron websites,orpresentedonthe radioortelevision. Radio Presenter: Radiopresentersintroduce music,andpresentorhostprogrammesonthe radio. Television Presenter: Televisionpresentersintroduce,presentorhostprogrammesontelevision. Director: Directorsoversee the artisticandproductionaspectsof film, television,radioandstage creations.

72. 72 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies – workinggroups Journalist: What you will do Journalists dosome orall of the following:  findandgather newsaboutlocal or overseasevents,whichmayinvolve coveringaspecific round(subjectarea) or attendingaparticularevent  researchand write stories  interview people andrecordinterviewsortake notesusingshorthand  discussworkwiththe chief reporter,editors,sub-editors,orproducers  talkto the companylawyeraboutanylegal issuesrelatingtostories  take photographs(dependingonsize andnature of the employer). Radioor televisionjournalistsalso:  presentstoriesforradioandtelevision  directtechnical staff andcameraoperators  editfootage oraudiointoa newsstory. Skillsand knowledge Journalistswilllearn:  excellentinterviewingandreportingtechniques  excellentwritingskills,includinggoodknowledge of grammar  general knowledge of local,national andworldaffairs  an awarenessof whatpeople are interestedin  Photographyskills  researchskills,includingknowledge of where tofindspecialisedinformation  shorthandand keyboardingskills  Awareness of mediaethicsandlaw,includinglibel,defamation,privacyandcopyright. Journalists workinginbroadcastingneedtobe able topresentinformationinanatural and confidentway.

73. 73 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies – workinggroups Journalist: Workingconditions Journalists:  Developasense of workingregularbusinesshoursbutoftenworkshifts,includingevenings, weekendsandpublicholidays  Work insmall and large broadcastingstudiosandoffices  Explore workingenvironments inconditionsthatmaybe stressful due todeadlines,or distressingif theyare reportingonunpleasanteventssuchasaccidents.Theymayneedto workoutside inall weatherconditions  Travel locallyandnationallytocoverstories.

74. 74 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies – workinggroups RadioPresenter: What you will do Radiopresenters dosome orall of the following:  researchand prepare forprogrammesandinterviews  prepare scripts  operate studioequipment  selectandplayprogrammesandmusic  hosttalkbackshows  interview people  readnews,sportsor weatherreports  provide acommentaryonlive events  presentadvertisementinterviews (advertorials) withadvertisingclients  hostoutside eventssuchascommunityeventsandcompetitions. Skillsand knowledge Radiopresenterswilllearn:  understandingof differentmusical genres andperformers  knowledge aswellasresearch of issuesandsubjectsof interesttotheiraudience  Technical skillsinorderto function broadcastingequipment. Awareness of currentaffairsisuseful fortalkbackhosts,newsreadersandinterviewers. Workingconditions Radiopresenters:  develop workingroles,thatincludeearlymornings,eveningsandweekends shifts  performinradiostudiosforamateur,communityorcommercial radiostations  Explore situations thatmaybe demandingdue tostricttimetablesanddeadlines.

75. 75 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies – workinggroups TelevisionPresenter: What you will do Televisionpresenters dosome orall of the following:  hostgame shows,currentaffairs,sports,artsor educational programmes  readnews, sportsor weatherreports  interview people  reporton issuesandevents  researchand write scripts  attendproductionmeetings  Be presentatpromotional events,conferencesandsocial functions. Skillsand knowledge Televisionpresenterswill learn:  goodinterviewingskills  moral knowledge of all areasof specialisation –such as weatherorcurrent affairs  Familiarity of the televisionproductionprocess. Workingconditions Televisionpresenters:  Understand work ethicsin irregularhoursincludingearly mornings,eveningsandweekends  workin settingssuchas offices,televisionstudiosandonlocation  practice in conditionsthatmaybe stressful due todeadlines  Travel locallyandoverseastocoverstoriesorcomplete locationshoots.

76. 76 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies – workinggroups Director: What you will do Directors do some or all of the following:  create,planand write scriptsforproductions  studyscriptsand scenariostodetermine themeand setting  instructactors on howtheywanta scene or role performed  workwithspecialistdesignerstoassesstechnical requirementsof productions  supervise the positioningof scenery,props,andlightingandsoundequipment  determine film, shutterangles, filterfactors,cameradistance,depthof fieldandfocus, anglesof viewandothervariablestoachieve desiredmoodandeffect  Viewfilmandvideotape andlistentoaudiotoevaluate andselectscenes,anddecide which scenesorsoundbitesneedtobe redone. Skillsand knowledge Directorswill learn:  Knowledgeof howtostructure a live or pre-recorded programme  Awareness of the technical aspectsof production,suchasdesign,lighting,videorecording, soundrecordingandediting  understandingof howtobestuse picturesandsoundto presentastory and/orinformation  familiarity of photographyandmusic  Creative andartisticabilityto examinescripts,books,playsandotherwriting. Workingconditions Directors:  Adaptto workinglongandirregularhours  workinginenvironmentssuchas offices,studios,theatres,andoutdoorsonlocation  Travel longdistances,sometimesoverseas,togettolocationshoots.

77. 77 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies-Workinggroups Location:Auckland Positiontitle:Journalist Duration:3-6 months Description:Fairfax Mediaisseekingahigh-performingjournalistwithprovenexpertknowledge,a deepknowledge of currentissues,passionsandconcernsof Kiwi homeownersfromDIYtothe affordabilitydebate. Example:Companyname: Location:Auckland Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Auckland Positiontitle:Television Presenter Duration:3-6 months Description Example:Companyname Location:Auckland Positiontitle:Director Duration:3-6 months Description

78. 78 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies - Working groups Example:Companyname Location:Hamilton Positiontitle:Journalist Duration:3-6 months Description Example:Companyname Location:Hamilton Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Hamilton Positiontitle:TelevisionPresenter Duration:3-6 months Description Example:Companyname Location:Hamilton Positiontitle:Director Duration:3-6 months Description

79. 79 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies - Workinggroups Example:Companyname Location:Tauranga Positiontitle:Journalist Duration:3-6 months Description Example:Companyname Location:Tauranga Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Tauranga Positiontitle:TelevisionPresenter Duration:3-6 months Description Example:Companyname Location:Tauranga Position title:Director Duration:3-6 months Description

80. 80 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies-Workinggroups Location:Wellington Positiontitle:Journalist Duration:3-6 months Description:Isentiaislookingforfellowfanaticsof all thingsmediatojoinourteamincentral WellingtonasBroadcastMonitors,working16-30 hours a week,acrossmornings,eveningsand weekends. Example:Companyname Location:Wellington Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Wellington Positiontitle:TelevisionPresenter Duration:3-6 months Description Example:Companyname Location:Wellington Positiontitle:Director Duration:3-6 months Description

81. 81 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies-Workinggroups Example:Companyname Location:Christchurch Positiontitle:Journalist Duration:3-6 months Description Example:Companyname Location:Christchurch Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Christchurch Positiontitle:TelevisionPresenter Duration:3-6 months Description Example:Companyname Location:Christchurch Positiontitle:Director Duration:3-6 months Description

82. 82 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies-Workinggroups Example:Companyname Location:Dunedin Positiontitle:Journalist Duration:3-6 months Description Example:Companyname Location:Dunedin Positiontitle:RadioPresenter Duration:3-6 months Description Example:Companyname Location:Dunedin Positiontitle:TelevisionPresenter Duration:3-6 months Description Example:Companyname Location:Dunedin Positiontitle:Director Duration:3-6 months Description

83. 83 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies the study of themassmedia asan academicsubject. Course description: Obtainlearningtechniquesanddevelophandsonworkplacementskillsthough aunique range of industries’rangingfrom Journalists,radiopresenters,televisionpresentersanddirectors,where you will learnessential mediarolesthroughindustrysupportandcampuslearning. Course outline: Searchfor your fundamentalsbyleapingintoachoice of companies;gainNcealevelsone andtwoat the free traininginstitute,whereourtutorswill startyouout at the bottomand workyou up tothe highestlevelpossibletogetyouintoemploymentorguide youintoan apprenticeshipinmedia roles where industry’splayanimportantstarringrole towardsyoureducation. Practice inourclasses developingmediaregulations,mediacoverage,writing,newsandmovie techniques. Thenmake classtrips to mediaexpos,learnwhathappensthroughoutthe industrieswhereyoumayfindyour nextemployer.Advance intothe perfectworkinggroupforyou. Unitstandards: Level one 90989 Demonstrateunderstanding of how individuals interact withthe media 3 credits Internal Achievementstandard 2011 90990 Demonstrateunderstanding of selected elementsof media text(s) 3 credits Internal Achievementstandard2011 90991 Demonstrateunderstanding of themedia coverage of a current issueor event 4 credits External Achievementstandard2011 90992 Demonstrateunderstanding of characteristicsof a media genre 4 credits External Achievementstandard2011 90993 Producea design and plan fora media productusing a specified rangeof conventions 3 credits Internal Achievementstandard2011

84. 84 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies Level one 90994 Completea media productfroma design and plan using a specified rangeof conventions 6 credits Internal Achievementstandard2011 90995 Demonstrateunderstanding of rulesthatgovern the media in NewZealand 3 credits Internal Achievementstandard2011 90996 Write media textsfor a specific targetaudience 3 credits Internal Achievementstandard2011 Media studies level one http://www.nzqa.govt.nz/ncea/assessment/search.do?query=media+studies&view=all&level=01

85. 85 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies Level two 10817 (expiring) Investigatetheselection and presentation of current daily news 4 credits Internal Unit standard 10818 (expiring) Demonstrateknowledgeof currenteventsfor journalism 4 credits Internal Unit standard 10819 (expiring) Conductinterviewsfornewsstories 4 credits Internal Unit standard 10820 (expiring) Write shortnewsstories 4 credits Internal Unit standard 10821 (expiring) Sub-editnewsstoriesand features 2 credits Internal Unit standard 10822 (expiring) Providephotosfornews storiesand features 3 credits Internal Unit standard 10823 (expiring) Write radio newsstories 3 credits Internal Unit standard 10824 (expiring) Write newsstoriesand featuresto pictures 4 credits Internal Unit standard 10825 (expiring) Identify and describethe codesand lawsthat apply to journalism 3 credits Internal Unit standard 27610 Demonstratebasicunderstandingof newsstories and the role of journalists 4 credits Internal Unit standard

86. 86 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies Level two 27611 Demonstrateunderstanding of currenteventsfor journalism 4 credits Internal Unit standard 27612 Plan and conductinterviewsfor a newsstory ora featureforpublication or broadcast 4 credits Internal Unit standard 27613 Write and presentnewsstoriesintended for publication 4 credits Internal Unit standard 27615 Take and select photographsfora newsstory and a feature 3 credits Internal Unit standard 91248 Demonstrateunderstanding of therelationship between a media productand its audience 3 credits External Achievementstandard2012 91249 Demonstrateunderstanding of narrativein media texts 4 credits Internal Achievementstandard2012 91250 Demonstrateunderstanding of representation in the media 3 credits Internal Achievementstandard2012 91251 Demonstrateunderstanding of an aspectof a media genre 4 credits External Achievementstandard2014 Achievementstandard2012 91252 Producea design and plan fora developed media productusing a rangeof conventions 4 credits Internal Achievementstandard2012

87. 87 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Mediastudies Level two 91253 Completea developed media productfroma design and plan using a rangeof conventions 6 credits Internal Achievementstandard2013 Achievementstandard2012 91254 Demonstrateunderstanding of an ethicalissuein the media 3 credits Internal Achievementstandard2012 91255 Write developed media textfora specific target audience 3 credits Internal Achievementstandard2012 Media studies Level two http://www.nzqa.govt.nz/ncea/assessment/search.do?query=media+studies&view=all&level=02

88. 88 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Retail-Introduction Achievementstandards:0 Unit standards:68 Total units:68 Total credits: 226 Level one: Retail andDistributionCore Skills SalesTransactions Stock Control Level two: Bicycle SalesandServicing Distribution JewellerySalesandService MerchandisingandMarketing Retail andDistributionCore Skills Retail andWholesale SalesTransactions Retail andWholesale Visual Merchandising Retail Delicatessen Retail Produce SalesTransactions Stock Control StorekeepingandWarehousingStockControl Visual Merchandising

89. 89 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Retail-Introduction Workinggroups: Retail Sales Assistant: Retail salesassistant’shelpcustomerspickoutgoods,andcollect paymentfor purchases. Buyer: Buyerspurchase goodsto sell inwarehouses,shopsordepartmentstores. Sales Representative: Salesrepresentativespromote,marketandsell productsorservicesto businessandprofessionalestablishments,orwholesale orretail outlets. VisualMerchandiser: Visual merchandisersarrange goodsandmake displaysinshops,shopwindows and at eventstoattract the attentionof customers.

90. 90 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Retail - WorkingGroups Retail Sales Assistant: What you will do Retail salesassistants dosome orall of the following:  helpcustomerschoose products  tell customershowtouse and care forproducts  ringup goods,and collectpaymentorarrange creditor laybys  carry out stocktakesandordernew stock  checkdeliveredstockagainstorders,andensure itisingood condition  price and putaway stock,and create displays  Handle customercomplaints. Skillsand knowledge Retail salesassistantswill learn:  salesskills  information aboutthe merchandise theyare selling,andhow theyare used  awareness of the ConsumerGuaranteesAct  cash-handlingandbasicnumeracy skills  knowledge of theiremployer'spoliciesandregulationsaround operationandsales  Abilitytodisplaystock. Workingconditions Retail salesassistants:  Undertake in work involvingfullorpart-time hours,andmayalsoworkeveningsand weekends,andbe oncall  Performworkinshopsor warehousesand maywell alsoworkoutdoors – forexample,in gardencentres.

91. 91 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Retail - WorkingGroups Buyer: What you will do Buyersdo some or all of the following:  reviewstocklevelsandorderproducts  learnaboutnewproductsand consumer trends  talkwithsalesrepresentativesandnegotiatepriceswithsuppliers  inspect,compare andselectgoodsforsale  arrange forpaymentanddelivery  decide howmuchto charge for goods  Assistwithproductrange and development. Skillsand knowledge Buyerswill learn:  the marketin whichthey aimto sell the goods  the type of merchandises theyare selling,andof competitors'prices,servicesandproducts  presentationandsalestechniques  shoppingandfashiontrends  universal producttendencies  Budgeting,currency translation andexchangerates. Workingconditions Buyers:  Understandthe workof regularbusinesshours,butmayhave towork longerhourswhen travelling  Performinworking environmentssuchas offices,butalsospendtime inwarehousesand shops  Travel to locations domesticallyandsometimesinternationally,totrade shows,seminars and expos.

92. 92 Free TrainingInstitute © 2015 BusinessPlan Free Training Institute® Gain the Fundamentals for your Career © Retail - WorkingGroups Sales Representative: What you will do Salesrepresentatives dosome orall of the following:  visitclientstotalkabout,demonstrate andtake ordersforproductsand services  arrange contract andpaymentdetails,andfor deliveryorinstallationof products  trainclientsinuse of products  answerclientinquiries,deal withcomplaintsandarrange forservicingof faultygoods  keepsalesrecordsandpredictfuture markettrends  findandcontact potential clients,anddevelopsalesideastoattract more clients  Organise salesbudgets. Skillsand knowledge Salesrepresentativeswill learn:  knowledge of the productsorservicestheyare selling  professionalunderstandingof the particularindustry ormarketth

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