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B2B Selling Strategies in
a Zero-Based-Budgeting
Reality
Weekly Executive Briefing
3 0 t h A p r i l 2 0 2 0 w i t h C h r i s J S n o o k
Brought	to	you	by:		Presented	by:
Say hello to Business to Prospect (B2P)
relationship management.
Emerged is an independent, AI-driven platform that is
redefining the sales process and customer relationship
management. Emerged supports your sales team to find,
educate, nurture, close and keep your customers.
Using proven tactics and a stand-alone platform, Emerged
increases closing rates and improves customer retention, all
at a fraction of the cost of a traditional agency or in-house
solution.
Mention “DECISIONS2020” for a
customized list of 2000 targets!
EMERGED.COM
Thank you
THE LOGISTICS
Chat with me and your
peers in the group chat box
Submit Q&A & Participate in
the live polls
Contact Cameron Davis for
questions about the platform
cameron@emerged.com .
@CHRISJSNOOK
Author of Digital Sense
Chris J Snook is the bestselling author of Digital Sense (Wiley
2017) and Wealth Matters 3.0. He advises early stage growth
companies, private equity managers, and middle-market to
Fortune 500 executives on growth strategy and turnarounds.
He speaks and writes on a variety of topics including customer
experience, tokenomics, AI, IoT, blockchain, digital
transformation, and macro-economic trends and potential
futures. You can connect on Linkedin or Twitter @chrisjsnook
THE PROBLEM
ZERO-BASED BUDGETING:
EVERY EXPENSE MUST BE
JUSTIFIED AND APPROVED FOR
EACH NEW PERIOD
Do you think your customers will churn at
higher rates, the same, or less post-
pandemic?
POLL QUESTION
NEED
DATA
I t o l d y o u t h i s w a s
s e r i o u s .
	
T R A P P E D !
	
S c h e d u l e a
f a m i l y z o o m
	
u n p r e p a r e d
	
A n x i o u s
	
b o r e d
	
W i l l t h e
s t o r e s g e t
m o r e t o i l e t
p a p e r ?
	
I a m g o i n g t o
t h e s t o r e .
	
W e n e e d
t o g e t
i n t o a
h e a l t h i e r
r o u t i n e .
	
S i g n u p f o r
P e l o t o n
	
O p e n a
b o t t l e o f
w i n e
	
A t t e n d a
v i r t u a l
A A
m e e t i n g
	
LAW OF COMPENSATION
ABILITY
REPLACE-
ABILITY
DISPELLING	THE	5	MYTHS	OF	ZBB	
1)  ZBB	DOES	NOT	MEAN	STARTING	AT	ZERO;		
IT	MEANS	CUSTOMERS	ARE	STRUCTURING	A	CULTURE	OF	COST	
MANAGEMENT,	TRANSPARENCY,	ALIGNMENT	OF	INCENTIVES,	AND	
ACCOUNTABILITY.
NEED
DATA
I t o l d y o u t h i s w a s
s e r i o u s .
	
T R A P P E D !
	
S c h e d u l e a
f a m i l y z o o m
	
u n p r e p a r e d
	
A n x i o u s
	
b o r e d
	
W i l l t h e
s t o r e s g e t
m o r e t o i l e t
p a p e r ?
	
I a m g o i n g t o
t h e s t o r e .
	
W e n e e d
t o g e t
i n t o a
h e a l t h i e r
r o u t i n e .
	
S i g n u p f o r
P e l o t o n
	
O p e n a
b o t t l e o f
w i n e
	
A t t e n d a
v i r t u a l
A A
m e e t i n g
	
LAW OF COMPENSATION
ABILITY
REPLACE-
ABILITY
DISPELLING	THE	5	MYTHS	OF	ZBB		
2)	ZBB	DOES	NOT	MEAN	CUTTING	COSTS	“TO	THE	BONE”;		
IT	MEANS	THE	DEGREE	OF	COST	CUTTING	IS	BASED	UPON	THE	
COMPANY’S	NEW	(POST-PANDEMIC)	TOP-DOWN	TARGET-FREEZES	
WILL	HAPPEN	FIRST	UNTIL	THERE	IS	MORE	CERTAINTY	TO	THE	
LANDSCAPE
NEED
DATA
I t o l d y o u t h i s w a s
s e r i o u s .
	
T R A P P E D !
	
S c h e d u l e a
f a m i l y z o o m
	
u n p r e p a r e d
	
A n x i o u s
	
b o r e d
	
W i l l t h e
s t o r e s g e t
m o r e t o i l e t
p a p e r ?
	
I a m g o i n g t o
t h e s t o r e .
	
W e n e e d
t o g e t
i n t o a
h e a l t h i e r
r o u t i n e .
	
S i g n u p f o r
P e l o t o n
	
O p e n a
b o t t l e o f
w i n e
	
A t t e n d a
v i r t u a l
A A
m e e t i n g
	
LAW OF COMPENSATION
ABILITY
REPLACE-
ABILITY
DISPELLING	THE	5	MYTHS	OF	ZBB		
3)	ZBB	WILL	OVERWHELM	YOUR	CUSTOMER’S	BUSINESS	AND	STOP	
ALL	ACTIVITY;		
ZBB	transformation	of	the	culture	in	companies	is	usually	led	by	a	
tiger	team	of	cross-functional	leaders	that	are	centralized	and	can	be	
completed	in	4-10	months.	This	is	likely	what	the	majority	of	
Quarantine	time	has	been	focused	on	in	your	customer’s	c-suite.	It	
also	is	typically	rolled	out	in	pilots	across	the	enterprise	before	
tweaks	are	made	to	wholesale	operationalizing	of	the	ZBB	culture.
NEED
DATA
I t o l d y o u t h i s w a s
s e r i o u s .
	
T R A P P E D !
	
S c h e d u l e a
f a m i l y z o o m
	
u n p r e p a r e d
	
A n x i o u s
	
b o r e d
	
W i l l t h e
s t o r e s g e t
m o r e t o i l e t
p a p e r ?
	
I a m g o i n g t o
t h e s t o r e .
	
W e n e e d
t o g e t
i n t o a
h e a l t h i e r
r o u t i n e .
	
S i g n u p f o r
P e l o t o n
	
O p e n a
b o t t l e o f
w i n e
	
A t t e n d a
v i r t u a l
A A
m e e t i n g
	
LAW OF COMPENSATION
ABILITY
REPLACE-
ABILITY
DISPELLING	THE	5	MYTHS	OF	ZBB		
4)	ZBB	ONLY	FOCUSES	ON	SG&A	COSTS;		
The	fundamental	elements	of	ZBB	(governance,	accountability,	
transparency,	aligned	incentives,	and	rigorous	analysis)	are	applied	
across	CapEX,	OpEx,	SG&A,	Marketing,	Variable	costs,	and	COGS.		
	
Be	proactive	and	find	ways	to	add	value	or	get	your	customer	to	use	
dormant	feature	sets	that	create	OpEx	efficiencies	by	keeping	you	or	
you	will	be	vulnerable.
NEED
DATA
I t o l d y o u t h i s w a s
s e r i o u s .
	
T R A P P E D !
	
S c h e d u l e a
f a m i l y z o o m
	
u n p r e p a r e d
	
A n x i o u s
	
b o r e d
	
W i l l t h e
s t o r e s g e t
m o r e t o i l e t
p a p e r ?
	
I a m g o i n g t o
t h e s t o r e .
	
W e n e e d
t o g e t
i n t o a
h e a l t h i e r
r o u t i n e .
	
S i g n u p f o r
P e l o t o n
	
O p e n a
b o t t l e o f
w i n e
	
A t t e n d a
v i r t u a l
A A
m e e t i n g
	
LAW OF COMPENSATION
ABILITY
REPLACE-
ABILITY
DISPELLING	THE	5	MYTHS	OF	ZBB		
5)	ZBB	DOESN’T	WORK	WELL	FOR	GROWTH-STAGE	COMPANIES		
Quite	the	contrary.	Even	if	the	focus	stage	of	your	customer’s	
company	is	growth,	talent	acquisition/retention,	and	they	are	awash	
with	cash	and	prepared	to	capitalize	from	this	pandemic,	cost	
management	is	a	core	dna	strand	for	sustainable	success.	ZBB	works	
and	will	likely	be	implemented	by	all	companies	regardless	of	stage
RESOURCES:
R E S O U R C E S F R O M TO D AY ’ S D E C K :
McKinsey ~
h t t p s : / / w w w. m c k i n s e y. c o m / b u s i n e s s - f u n c t i o n s / s t r a t e g y - a n d -
corporate-finance/our-i nsight s/f ive- myt hs-and-realities-about-
zero-based-budgeting
C O V I D - 1 9 D A S H B O A R D :
N c o v 2 0 1 9 . l i v e / d a t a
SPONSOR:
w w w. e m e r g e d . c o m
H O S T:
w w w. c h r i s j s n o o k . c o m
PRESENTED BY: www.sm art erB 2B. com

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#SMARTERB2B Selling Strategies in a Zero-Based-Budgeting Reality

  • 1. B2B Selling Strategies in a Zero-Based-Budgeting Reality Weekly Executive Briefing 3 0 t h A p r i l 2 0 2 0 w i t h C h r i s J S n o o k Brought to you by: Presented by:
  • 2. Say hello to Business to Prospect (B2P) relationship management. Emerged is an independent, AI-driven platform that is redefining the sales process and customer relationship management. Emerged supports your sales team to find, educate, nurture, close and keep your customers. Using proven tactics and a stand-alone platform, Emerged increases closing rates and improves customer retention, all at a fraction of the cost of a traditional agency or in-house solution. Mention “DECISIONS2020” for a customized list of 2000 targets! EMERGED.COM Thank you
  • 3. THE LOGISTICS Chat with me and your peers in the group chat box Submit Q&A & Participate in the live polls Contact Cameron Davis for questions about the platform cameron@emerged.com . @CHRISJSNOOK Author of Digital Sense Chris J Snook is the bestselling author of Digital Sense (Wiley 2017) and Wealth Matters 3.0. He advises early stage growth companies, private equity managers, and middle-market to Fortune 500 executives on growth strategy and turnarounds. He speaks and writes on a variety of topics including customer experience, tokenomics, AI, IoT, blockchain, digital transformation, and macro-economic trends and potential futures. You can connect on Linkedin or Twitter @chrisjsnook
  • 4. THE PROBLEM ZERO-BASED BUDGETING: EVERY EXPENSE MUST BE JUSTIFIED AND APPROVED FOR EACH NEW PERIOD
  • 5. Do you think your customers will churn at higher rates, the same, or less post- pandemic? POLL QUESTION
  • 6. NEED DATA I t o l d y o u t h i s w a s s e r i o u s . T R A P P E D ! S c h e d u l e a f a m i l y z o o m u n p r e p a r e d A n x i o u s b o r e d W i l l t h e s t o r e s g e t m o r e t o i l e t p a p e r ? I a m g o i n g t o t h e s t o r e . W e n e e d t o g e t i n t o a h e a l t h i e r r o u t i n e . S i g n u p f o r P e l o t o n O p e n a b o t t l e o f w i n e A t t e n d a v i r t u a l A A m e e t i n g LAW OF COMPENSATION ABILITY REPLACE- ABILITY DISPELLING THE 5 MYTHS OF ZBB 1)  ZBB DOES NOT MEAN STARTING AT ZERO; IT MEANS CUSTOMERS ARE STRUCTURING A CULTURE OF COST MANAGEMENT, TRANSPARENCY, ALIGNMENT OF INCENTIVES, AND ACCOUNTABILITY.
  • 7. NEED DATA I t o l d y o u t h i s w a s s e r i o u s . T R A P P E D ! S c h e d u l e a f a m i l y z o o m u n p r e p a r e d A n x i o u s b o r e d W i l l t h e s t o r e s g e t m o r e t o i l e t p a p e r ? I a m g o i n g t o t h e s t o r e . W e n e e d t o g e t i n t o a h e a l t h i e r r o u t i n e . S i g n u p f o r P e l o t o n O p e n a b o t t l e o f w i n e A t t e n d a v i r t u a l A A m e e t i n g LAW OF COMPENSATION ABILITY REPLACE- ABILITY DISPELLING THE 5 MYTHS OF ZBB 2) ZBB DOES NOT MEAN CUTTING COSTS “TO THE BONE”; IT MEANS THE DEGREE OF COST CUTTING IS BASED UPON THE COMPANY’S NEW (POST-PANDEMIC) TOP-DOWN TARGET-FREEZES WILL HAPPEN FIRST UNTIL THERE IS MORE CERTAINTY TO THE LANDSCAPE
  • 8. NEED DATA I t o l d y o u t h i s w a s s e r i o u s . T R A P P E D ! S c h e d u l e a f a m i l y z o o m u n p r e p a r e d A n x i o u s b o r e d W i l l t h e s t o r e s g e t m o r e t o i l e t p a p e r ? I a m g o i n g t o t h e s t o r e . W e n e e d t o g e t i n t o a h e a l t h i e r r o u t i n e . S i g n u p f o r P e l o t o n O p e n a b o t t l e o f w i n e A t t e n d a v i r t u a l A A m e e t i n g LAW OF COMPENSATION ABILITY REPLACE- ABILITY DISPELLING THE 5 MYTHS OF ZBB 3) ZBB WILL OVERWHELM YOUR CUSTOMER’S BUSINESS AND STOP ALL ACTIVITY; ZBB transformation of the culture in companies is usually led by a tiger team of cross-functional leaders that are centralized and can be completed in 4-10 months. This is likely what the majority of Quarantine time has been focused on in your customer’s c-suite. It also is typically rolled out in pilots across the enterprise before tweaks are made to wholesale operationalizing of the ZBB culture.
  • 9. NEED DATA I t o l d y o u t h i s w a s s e r i o u s . T R A P P E D ! S c h e d u l e a f a m i l y z o o m u n p r e p a r e d A n x i o u s b o r e d W i l l t h e s t o r e s g e t m o r e t o i l e t p a p e r ? I a m g o i n g t o t h e s t o r e . W e n e e d t o g e t i n t o a h e a l t h i e r r o u t i n e . S i g n u p f o r P e l o t o n O p e n a b o t t l e o f w i n e A t t e n d a v i r t u a l A A m e e t i n g LAW OF COMPENSATION ABILITY REPLACE- ABILITY DISPELLING THE 5 MYTHS OF ZBB 4) ZBB ONLY FOCUSES ON SG&A COSTS; The fundamental elements of ZBB (governance, accountability, transparency, aligned incentives, and rigorous analysis) are applied across CapEX, OpEx, SG&A, Marketing, Variable costs, and COGS. Be proactive and find ways to add value or get your customer to use dormant feature sets that create OpEx efficiencies by keeping you or you will be vulnerable.
  • 10. NEED DATA I t o l d y o u t h i s w a s s e r i o u s . T R A P P E D ! S c h e d u l e a f a m i l y z o o m u n p r e p a r e d A n x i o u s b o r e d W i l l t h e s t o r e s g e t m o r e t o i l e t p a p e r ? I a m g o i n g t o t h e s t o r e . W e n e e d t o g e t i n t o a h e a l t h i e r r o u t i n e . S i g n u p f o r P e l o t o n O p e n a b o t t l e o f w i n e A t t e n d a v i r t u a l A A m e e t i n g LAW OF COMPENSATION ABILITY REPLACE- ABILITY DISPELLING THE 5 MYTHS OF ZBB 5) ZBB DOESN’T WORK WELL FOR GROWTH-STAGE COMPANIES Quite the contrary. Even if the focus stage of your customer’s company is growth, talent acquisition/retention, and they are awash with cash and prepared to capitalize from this pandemic, cost management is a core dna strand for sustainable success. ZBB works and will likely be implemented by all companies regardless of stage
  • 11. RESOURCES: R E S O U R C E S F R O M TO D AY ’ S D E C K : McKinsey ~ h t t p s : / / w w w. m c k i n s e y. c o m / b u s i n e s s - f u n c t i o n s / s t r a t e g y - a n d - corporate-finance/our-i nsight s/f ive- myt hs-and-realities-about- zero-based-budgeting C O V I D - 1 9 D A S H B O A R D : N c o v 2 0 1 9 . l i v e / d a t a SPONSOR: w w w. e m e r g e d . c o m H O S T: w w w. c h r i s j s n o o k . c o m PRESENTED BY: www.sm art erB 2B. com