The document discusses using comedy and humor in design. It provides examples of how humor can be used, such as puns, silliness, and surprise. It suggests using humor for successful transactions, errors, chatbots, about pages, and conveying important information. The document also cautions that humor does not translate across cultures and to understand the context before using humor. It recommends allowing users to turn humorous elements off and to not interfere with the interface.
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Why the same old same old?
Swiss Door Wedge by Andrew Stafford.
COMEDY IN DESIGN
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Primates laugh.
Humor has been around for as long as there has been humanity -- and
considering that chimps and other primates laugh, humor has likely
been around even longer than that.
COMEDY IN DESIGN
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Flexing the straw moves the body into back bends, downward dogs and
sun salutes.
More Memorable
COMEDY IN DESIGN
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Process fatigue.
Joan is applying for a loan online. She’s becoming frustrated with the
number of financial-disclosure forms she has to fill out.
COMEDY IN DESIGN
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Process fatigue.
Joan is applying for a loan online. She’s becoming frustrated with the
number of financial-disclosure forms she has to fill out.
COMEDY IN DESIGN
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All or nothing?
Hell no. Use microcopy, or small interface quirks.
COMEDY IN DESIGN
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All or nothing?
Hell no. Use microcopy, or small interface quirks.
COMEDY IN DESIGN
"From days of long ago, from uncharted regions of the universe,
comes a legend. The legend of Voltron: Defender of the
Universe. A mighty robot, loved by good, feared by evil. As
Voltron's legend grew, peace settled across the galaxy. On
Planet Earth, a Galaxy Alliance was formed. Together with the
good planets of the Solar System, they maintained peace
throughout the universe until a new horrible menace
threatened the galaxy. Voltron was needed once more. This is
the story of the superforce of space explorers. Specially trained
and sent by the alliance to bring back, Voltron: Defender of the
Universe."
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1. Pun
Researchers have found that
people are better able to
remember puns over other types
of information.
COMEDY IN DESIGN
Types of humor.
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When to use humor...
1. Successful transactions
2. Errors (404), Waiting for
data to load
COMEDY IN DESIGN
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When to use humor...
1. Successful transactions
2. Errors (404), Waiting for
data to load
3. Chatbots
COMEDY IN DESIGN
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When to use humor...
1. Successful transactions
2. Errors (404), Waiting for
data to load
3. Chatbots
4. About pages
COMEDY IN DESIGN
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When to use humor...
1. Successful transactions
2. Errors (404), Waiting for data to load
3. Chatbots
4. About pages
5. Conveying important information
COMEDY IN DESIGN
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The ingredients in La Dispensa Soup’s range all have evil, twisted
characters behind them.
Tell stories.
COMEDY IN DESIGN
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Remember...
Some thoughts about using humour on your site:
● Understand the context
● Humour does not translate across cultures
● More often than not a user is looking for
specific information
● Don’t interfere with the interface
● Provide a feature to turn off the humorous
elements of your site
COMEDY IN DESIGN
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Sources
Connecting With Users: Incorporating Humor In Web Design
https://www.smashingmagazine.com/2017/06/connecting-users-humor-web-design/
The Importance of Humor Research
https://www.psychologytoday.com/us/blog/the-humor-code/201109/the-importance-humor-research
In corporate design, humor can be your most powerful tool—or a total disaster
https://qz.com/645348/in-corporate-design-humor-can-be-your-most-powerful-tool-or-a-total-disaster/
Using Humor in UX Design
https://www.usertesting.com/blog/humor/
UX Designing: Using Humor Can Do Wonders, but Making it Easy Matters More
https://medium.com/@aravindajith/ux-designing-using-humor-can-do-wonders-but-making-it-easy-matters-more-626c1fa34ca1
Editor's Notes
Makes stories more memorable, deflates bad situations, feels good, builds friendships.
Denver Airport construction.
“Hey, everyone hates disclosures. We know you do, too. We’re doing our best to keep everyone out of jail. Please bear with us for a few more clicks.
“Hey, everyone hates disclosures. We know you do, too. We’re doing our best to keep everyone out of jail. Please bear with us for a few more clicks.
Use humor at the appropriate time and place in the experience. Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few. Let your brand values dictate how much humor you use in your microcopy.
Use humor at the appropriate time and place in the experience. Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few. Let your brand values dictate how much humor you use in your microcopy.
Even when humor is intimately related with a company’s brand, like MailChimp, there are still times when jokes and gags will not go down well. In this case, MailChimp offers a “party pooper” mode that allows customers to disable and re-enable “MailChimp humor.”
You could take advantage of puns to make parts of your experience more memorable or to increase the likelihood that users will remember certain parts of their experience. HipMunk
Carrot Hunger goes a lot further. They introduce themselves as “A judgmental calorie counter app” and base their relationship with users on this attitude.
Philosophers suggest that this type of humor allows us to laugh at ourselves, a potential for removing barriers to learning and critical thinking.
It’s not for everyone. But users who will find it motivational and fun are well on their way to getting hooked on using the app.
Surprises create joy and relief. Surprises work best when they: Respond to a user’s interaction / Complement the user journey
Photojojo rewards users on their product page with another fun animation
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
Remember that humor can enhance your relationship with users. Mix in humor to build your brand and relate to users. Humor is perfectly appropriate in otherwise benign situations: successfully sending an email, placing an order for food or updating profile information, to name a few.
The front of the packet shows a beat up ingredient while the back reveals how it happened.