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ANALYTICS HACKATHON
Aman Mehra
Chethan Mittapalli
5/27/2014
1
AGENDA
• Problem Statement
• Process
• Criteria
• Insights
• Roadmap
5/27/2014
2
Web company wishes to reduce bounce rate
They wish to improve the “Most Viewed section” as an initiative in that
direction.
• Uncover distinct customer segments to help
personalization of most viewed section.
• Best time to update videos after publication.
• High Bounce rate
• No Personalization
5/27/2014
3
Web company provided us with Data
We transformed it into Information
1. Inserted all records into mySQL database.
8.8 million records
2. Primary key presented by CSM : VisitorID
3. Cleaned on basis of any missing records.
7.8 million records
4. Primary key we selected was :
“Visitor ID + Remote ID + Transaction Day + Transaction Hour”
5. Cleaned on basis of the primary key above.
500,000 records
5/27/2014
4
Web data was analyzed from 4 angles
This will also serve as criteria for personalization
5/27/2014
5
Dimensions Attributes
Location Referring subdomains
Section/Subsection
Days
Time Weekend/ Weekday
Morning, Afternoon, Evening, Night
Content Author
Geo
Loyalty Story source
Aspect
Web company will find some insights ‘interesting’
These insights can also serve as helpful guideline for personalization
LOCATION
• Innovation is read more in East coast than West coast
• East coast likes USA - related news than West coast
• Chicago cares the least about world, or books, or energy!
• Los Angeles has most “medium loyal” readers - they care
the most about the world stories
5/27/2014
6
Association rules based on Location
– East, West, North, South
Visitors are more active during weekdays
TIME
• People are more “energy conscious” on weekends.
• People read more on weekdays than weekends
- publish and update during weekdays!
• Thursday evenings are the best (after office hours)
• Early morning publishing have worst performance
5/27/2014
7Association rules based on Time of the day
5/27/2014
8
US and World news are favorites
Engaging activities and news keep users on site
CONTENT
• USA, Business, World - top favorite topics
• Although web company source has most number of
readers, Guest blogger stories are very popular in
number of readers per story
• Quizzes keep people occupied ( more page depth) on
weekdays!
5/27/2014
9
Association rules based on
Ratio of content: viewership
5/27/2014
10
LOYALTY
• People are more loyal to quizzes than articles and blogs
- highest bounce rate on articles
• Provide more links to quizzes
• People from Google news are medium loyal readers
• MS’s struggles continue - Bing has the lowest loyal
readers
5/27/2014
11
Association rules based on Loyalty in
Subdomain, Content type, Time
5/27/2014
12
Update videos within 6-7 hours for max views
Users like to be updated with videos sooner than later
Views
• More than 70% of US news views happen within 6 hours
• 65% viewers prefer to view world news articles for which
videos are updated at exactly 6 hours
• Update innovation articles after 4 hours to increase
views by more than 85%
• Energy articles need to be updated within 2 hours for
getting more than 90% views
• Business articles updated between 6-7 hours are
viewed by more than 60% of visitors
5/27/2014
13
Analyzing the Update puzzle
5/27/2014
14
RECOMMENDATIONS
5/27/2014
15
Start the “Beta Testing” from tomorrow
But it will take an iterative process and some time to get where they want
• New modules
• In other similar news
• By the same author
• People in your city also viewed
• Personalize by Subdomain
• Personalize by Location, Time
• Personalize by Type of Content
• Build a Data Model to track and monitor
• Model stabilizes after teething problems
5/27/2014
16
THANK YOU
CHETHAN – cmittapalli1@babson.edu
AMAN – amehra2@babson.edu
5/27/2014
17

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Data Analytics Hackathon Presentation

  • 1. ANALYTICS HACKATHON Aman Mehra Chethan Mittapalli 5/27/2014 1
  • 2. AGENDA • Problem Statement • Process • Criteria • Insights • Roadmap 5/27/2014 2
  • 3. Web company wishes to reduce bounce rate They wish to improve the “Most Viewed section” as an initiative in that direction. • Uncover distinct customer segments to help personalization of most viewed section. • Best time to update videos after publication. • High Bounce rate • No Personalization 5/27/2014 3
  • 4. Web company provided us with Data We transformed it into Information 1. Inserted all records into mySQL database. 8.8 million records 2. Primary key presented by CSM : VisitorID 3. Cleaned on basis of any missing records. 7.8 million records 4. Primary key we selected was : “Visitor ID + Remote ID + Transaction Day + Transaction Hour” 5. Cleaned on basis of the primary key above. 500,000 records 5/27/2014 4
  • 5. Web data was analyzed from 4 angles This will also serve as criteria for personalization 5/27/2014 5 Dimensions Attributes Location Referring subdomains Section/Subsection Days Time Weekend/ Weekday Morning, Afternoon, Evening, Night Content Author Geo Loyalty Story source Aspect
  • 6. Web company will find some insights ‘interesting’ These insights can also serve as helpful guideline for personalization LOCATION • Innovation is read more in East coast than West coast • East coast likes USA - related news than West coast • Chicago cares the least about world, or books, or energy! • Los Angeles has most “medium loyal” readers - they care the most about the world stories 5/27/2014 6 Association rules based on Location – East, West, North, South
  • 7. Visitors are more active during weekdays TIME • People are more “energy conscious” on weekends. • People read more on weekdays than weekends - publish and update during weekdays! • Thursday evenings are the best (after office hours) • Early morning publishing have worst performance 5/27/2014 7Association rules based on Time of the day
  • 9. US and World news are favorites Engaging activities and news keep users on site CONTENT • USA, Business, World - top favorite topics • Although web company source has most number of readers, Guest blogger stories are very popular in number of readers per story • Quizzes keep people occupied ( more page depth) on weekdays! 5/27/2014 9 Association rules based on Ratio of content: viewership
  • 11. LOYALTY • People are more loyal to quizzes than articles and blogs - highest bounce rate on articles • Provide more links to quizzes • People from Google news are medium loyal readers • MS’s struggles continue - Bing has the lowest loyal readers 5/27/2014 11 Association rules based on Loyalty in Subdomain, Content type, Time
  • 13. Update videos within 6-7 hours for max views Users like to be updated with videos sooner than later Views • More than 70% of US news views happen within 6 hours • 65% viewers prefer to view world news articles for which videos are updated at exactly 6 hours • Update innovation articles after 4 hours to increase views by more than 85% • Energy articles need to be updated within 2 hours for getting more than 90% views • Business articles updated between 6-7 hours are viewed by more than 60% of visitors 5/27/2014 13
  • 14. Analyzing the Update puzzle 5/27/2014 14
  • 16. Start the “Beta Testing” from tomorrow But it will take an iterative process and some time to get where they want • New modules • In other similar news • By the same author • People in your city also viewed • Personalize by Subdomain • Personalize by Location, Time • Personalize by Type of Content • Build a Data Model to track and monitor • Model stabilizes after teething problems 5/27/2014 16
  • 17. THANK YOU CHETHAN – cmittapalli1@babson.edu AMAN – amehra2@babson.edu 5/27/2014 17

Editor's Notes

  1. Click through rate increases Ad revenue increases