1.
Peace comes from
within.
Do not seek it without.

2.
Dr.K.Chellapandian
M.Com., MBA., M.Sc (Psy)., M.Phil., B.Ed., PGDCA., DGT., Ph.D., NET
Assistant Professor of Commerce
PG & Research Department of Commerce
Vivekananda College, Madurai- 625 234
Tamil Nadu.

3.
Goods and Services Tax Network
- A Perfect Tool for
MSMEs Growth
Topic:

4.
1. Introduction…
2. Goods and Services Tax Network (GSTN) - Structure
3. Objectives of the Study
4. Research Methodology
5. GST Common Portal Services – Rolls and Challenges
6. Key Findings
7. Conclussion
Today’s Discussion….

5.
MSMEs - segment plays a crucial role in employment
generation and contributes significantly to overall
economic activity.
In India, the MSME sector constitutes a vast
network of over 63 million units and employs around
111 million people.
The share of MSMEs in overall GDP is around 30 per cent.
The MSME sector accounts for about 45 per cent of
manufacturing output and around 40 per cent of total
exports of the country.
MSMEs largely operate in the informal sector and
comprise a large number of micro enterprises and daily
wage earners.
• Introduction

6.
The sector faces operational problems due to its size and nature of business, and is,
therefore, relatively more vulnerable to various shocks to the economy.
The MSME sector has witnessed two major recent shocks, viz.,
demonetization and introduction of Goods and Services Tax (GST).
The introduction of GST led to increase in compliance costs and other
operating costs for MSMEs as most of them were brought into the tax net.
Sectors such as manufacturing, construction and Service providers
were mostly affected by implementation of GST.
This structural reform, however, might have disrupted the performance of MSMEs in the
short run.
GST are expected to be positive in the long run with growth in digitization, enhanced ease of
doing business and creation of database of transactions which would facilitate better access to
finance and improve the medium- and long-term growth prospects of the sector.
Introduction ...

7.
GST
levied on the supply of goods and
services.
Destination-based consumption tax
Replaced many indirect taxes in India
Came into effect on 1st July 2017.
GST is a single domestic indirect tax
law for the entire country.
Goods and Services Tax (GST)

8.
Goods and Services Tax Network (GSTN)
 Goods and Services Tax Network is a Non-Profit, Non-Government
organization which will manage the entire operations of the GST Portal.
 The GSTN will act as a link between the taxpayers and the government
and will aim at reducing the communication gap between the Central
government, state government and the taxpayers.
 GSTN is the first of its kind shared IT infrastructure integrating the
State and Central governments for taxation purposes.
 This portal will help both the central as well as the state governments to
track and keep a record of all financial transaction made by businesses and will
act as a backbone to the IT infrastructure in India.

9.
Goods and Services Tax Network (GSTN)
 In order to pay taxes via the portal, you will need a GST registration and a
corresponding GSTIN (GST Identification Number).
 A common GST portal, operated by GSTN, is the fastest and most cost-
effective way to provide common PAN-based registration, common returns, and
common challans for all stakeholders.
 In the above understanding, this study empirically examines how GST
Network - A Perfect Tool for MSMEs Growth.

10.
Structure of the GSTN
GSTN is section 8 (under new companies Act 2013, not for profit companies
are governed under section 8), non- Government, and private limited company. It
was incorporated on March 28, 2013.
The government of India holds 24.5% equity in GSTN and all states of the
Indian Union, including NCT of Delhi and Puducherry, and the Empowered
Committee of State Finance Ministers (EC), together hold another 24.5%.
Balance 51% equity is with non-Government financial institutions. The
Company has been set up primarily to provide IT infrastructure and services to
the Central and State Governments, tax payers and other stakeholders for
implementation of the Goods and Services Tax (GST).
The Authorized Capital of the company is Rs. 10, 00, 00,000 (Rupees Ten
crores only).

11.
Shareholder - Government Amount of Shareholding
Central Government 24.5%
State Governments & EC 24.5%
Total Sharing 49.00%
Shareholder
Non-Government Financial Institutions
Amount of Shareholding
HDFC 10%
HDFC Bank 10%
ICICI Bank 10%
NSE Strategic Investment 10%
Total Sharing 51.00%
Shareholding of GSTN

12.
Review of literature:
Shalini Shukla & Ram Singh (2018) in the article, detailed analysis and
results were subsequently discussed in this paper. The study brought forth new
insights on effect of new indirect tax regime on financial performance of the
companies in order to fill the research gap.
M. Jayalakshmi & G.Venkateswarlu (2018) in the study Flourishing amidst a
challenging environment, the Small and Medium Enterprises (SMEs) of India
experienced several highs and lows in the past few years. This paper highlights
to know the GST and MSMEs and Impact of GST and MSMEs.

13.
Review of literature:
Dr.S.Saravanakumar, Dr.P.Jayasubramanian And M.Rajakrishnan (2017) “GST
And Technology” GSTN is a perfect tool to the taxpayers and giant indirect tax structure
designed to support and enhance the technology of a country.
Adudu, ChiangiAdudu, Indyer, Gideon Terlumun and
AbdulazeezOlawaleKabiru (2021) Business Networking and Performance of Small and
Medium Scale Enterprises in Benue State, Nigeria,The research also revealed that
business networking has a significant impact on SMEs' performance. SMEs working in any
business environment should build up a formation structure that allows them to engage
freely within the environment, according to the report.

14.
To study the concept of Goods and
Services Tax Network (GSTN) and
MSMEs.
To understand how GSTN will help in
MSMEs taxpayers.
To evaluate the roll and challenges of
GSTN for MSMEs
To provide evidence for further
research work on GSTN.
Objectives…

15.
Research Methodology:
The study focuses on explanatory research based on secondary
data collected from journals, articles, newspapers, magazines and
publications from various websites which focuses on various aspects of
Goods and Services Tax Network.
Considering the objectives of study descriptive type research
design is adopted to have more accuracy and rigorous analysis of
research study. The accessible secondary data is intensively used for
research study.

16.
GSTN
Registration
Filing
Payments
Intre-state
goods
Refund
Audits
Appeals
GST Common Portal Services:

17.
Roll of GSTN in MSMEs:
1. Application for Registration for Normal Taxpayer,
ISD, Casual Dealer
2. Application for GST Practitioner
3. Opting for Composition Scheme (GST
CMP 02)
4. Stock intimation for Composition
Dealers (GST CMP 03)
5. Opting out of Composition Scheme (GST
CMP 04)
6. Filing GST Returns
7. Payment of GST
8. Filing Table 6A of GSTR 1 (Export
Refund
9. Claim Refund of excess GST paid (RFD
01)
10. Transition Forms (TRAN 1, TRAN 2,
TRAN 3)
11. Viewing E-Ledgers

18.
1. Inability of MSME taxpayers to access the
GSTN system.
2. Extremely slow response rate of the system.
3. Slow response time for resolving various errors faced by
the taxpayers for their respective returns.
4. No facility to rectify the inadvertent errors in the
returns.
5. Connectivity between ERP system and
GST portal.
6. Passwords for 60,00,000 dealers.
Challenges of GSTN

19.
GSTN Outreach Initiatives:
Summary of Outreach Activities in 2020-21
Sl. No Activities No of Sessions No. Attended
No. of Views
1. Webinars for tax payer awareness 30 3,54,407
2. Trainings for Tax Officers 178 12,896
3. Trainings for Help Desk Agents 19 226

20.
GSTN
1.30 Cr.
Registered
Taxpayers
67.71 Cr.
Returns
Filed
20.05 Cr.
Total No. of
Payment
Transactions
36.40 Lakh Cr.
Payments
through the
portal
206.65 Cr.
E-way bills
Generated
9.55 Lakh
Highest
Payment
Transactions in
a day
23.86 Lakh
Highest
Returns
Transactions in
a day
1,334 Cr.
Total Invoice
Upload
GST Statistics (As on 22nd August, 2021)

21.
Key Findings:
The impact of Goods and Services Tax Network on MSMEs performance
was explored in this study. The results of this study revealed that GST Network had
a substantial impact on the performance of MSMEs in India.
•The broad framework of GST Model proposed for India now being clear, well-
designed & well- functioning Information Technology (IT) infrastructure facility
would be a precondition and pre- requisite for smooth administration of taxpayers,
processing of returns, controlling collections, making refunds, auditing taxpayers,
levying penalties etc. in the new regime.
•On the IT front, all stakeholders had agreed for a common PAN based tax payer
ID, a common return and a common challan for tax payment and therefore a common
portal providing three core services (registration, returns and payments) would ease
compliance.

22.
Key Findings…
•GSTN has been set up with the following objectives to act as a pass through
interface for dealers.
•Integration of the common GST Portal with the existing tax administration
systems of the Central/State Governments and other stakeholders.
•Facilitation, implementation and set standards for providing services to the tax
payer through common GST portal State Governments and other stakeholders.
•Build efficient and convenient interfaces between with tax payers to increase
tax compliance.
•Carry out research, study best practices and provide training to the
stakeholders

23.
Key Findings…
 Common GST Portal - GSTN has been entrusted with the responsibility to
develop, operate and maintain a common GST portal which would provide a
common and shared IT infrastructure between Central & State Governments,
Banks, CBEC, Reserve Bank of India etc.
 Digitization Documents - The purpose of simplicity for taxpayer uniformity of
tax administration, it is also proposed to have digitization of all documents and
automation of related processes such as common PAN- based registration,
common standardized return for all taxes (with different account heads for
CGST, SGST,IGST) common standardized challan for all taxes (with different
account heads for CGST, SGST, IGST) etc.
 Flexibility - Each tax authority will have full flexibility in using his data for in-
house automation, integration, and enforcement.

24.
Key Findings…
 Eco-system of GST Suvidha Providers - GSTN has 53 functional GSPs that
deliver the necessary services to tax payers for becoming GST compliant in the
GST regime.
 Businesses may avail of the services of the GSP as per their need.

25.
Key Findings…
 Accounting Software Solutions - GSTN has partnered with some Billing and
Accounting software vendors for providing free software to the small
taxpayers or businesses with annual turnover less than Rs 1.5 Cr, in a financial
year.
 The software is available in three different formats: cloud based, desktop
version and mobile phone based.

26.
Key Findings…
 GSTN’s YouTube Channel developed for organise webinar, tutorials and other short
videos uploaded on YouTube Channel.
 Helpdesk Improvement Initiatives:
•Taxpayers’ satisfaction: 93% taxpayer's satisfied with Helpdesk response
•Uninterrupted helpdesk supports during COVID periods
•Significant reduction in taxpayers’ grievances owing to robust GST system.
•Improved turnaround time for resolving taxpayers’ grievances

27.
Conclusions:
MSME is the backbone of the Indian economy. This sector has proven the
instrumental in the growth of the nation, leverage exports, creating huge
employment opportunities for the unskilled, fresh graduates, and the
underemployed.
Goods and Service Tax (GST) is an indirect tax levied on the supply of goods
and services. Goods and Service Tax(GST) implemented in India to bring in the ‘one
nation one tax’ system, but its effect on various sectors will be slightly different.
GSTN is the backbone of the common portal, which is the interface between
the taxpayers and the government. The entire process of GST is online, starting
from registration to the filing of returns.
It has to support about 3 billion invoices per month and the subsequent return
filing for 65 to 70 lakh taxpayers.

28.
Conclusions….
Based on the data, the study suggests that GST Network has an impact on
MSMEs' performance. The research also revealed that GST Network has a
significant impact on MSMEs' performance. According to the findings, MSMEs in any
business environment should have a formation structure that allows them to interact
freely within that GST Network.
The registered MSMEs should be aware of how they handle GST Network,
ensuring that they are true and truthful in order to reap the benefits of common
portal.
Finally, both government and taxpayers should be aware of their network's
content, as network content has a big impact on MSMEs' success.

29.
Your valuable feedback and questions are welcome to this
mail id
kchellapandian@vivekanandacollege.ac.in
&
kc.nithish@gmail.com

30.
Thank You
By
Dr.K.CHELLAPANDIAN
Assistant Professor of Commerce
Vivekananda College
Tiruvedakam West
Madurai – 625 234
Tamil Nadu