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The Future of Learning
Donald H Taylor
Chairman
Learning and Performance Institute
Question
What changes have
you seen in L&D over
the past 5 years?
Slow
Change

Fast
Change
L&D
Fast
Change

Unacknowledged
Prophets

Learning
Leadership

Slow
Change

Fast
Change Org.

Comfortable
Extinction

Training
Ghetto

Slow
Change
SKILLS
Question
What are the critical skills for
L&D today?
Tomorrow’s learning leader
Learning
–
–
–
–

Resources
Delivery
Management
Collaborative learning

Business
–
–
–
–

Performance improvement
Analysis and strategy
Information interpretation
General business skills
L&D’s own skills
• The LPI Capability Map
–
–
–
–

12 months in development
Launched October 2012
27 skills / 9 groups
4 levels

• View and use online
– bit.ly/LPICapMap
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
Category and skill

1

2

3

4

78

Analysis and Strategy
Assessment and Evaluation

78

91

119

Competency Management

94

103

86

66

Learning Strategy

36

100

108

136

Performance Analysis

55

132

112

90

Communication, Marketing and Relationship Management

73

74

107

95

Financial Management

77

80

110

68

Industry Awareness

50

131

103

95

Procurement

67

93

98

70

Business Skills and Intelligence

Collaborative Learning
Developing Collaborative Learning Skills

132

89

85

74

Supporting Communities of Practice (CoP)

112

108

77

72

Supporting Content Co-creation and Curation

106

79

92

74

52

114

146

130

Change Management

64

115

103

78

Project Management

41

71

150

142

Supporting Work Teams
Learning Delivery Management

Learning Information Management and Interpretation
Data Interpretation

71

99

112

37

Information Architecture

67

119

109

37

Content Creation

26

104

272

190

Design

40

117

246

248

Face-to-face Learning

30

71

239

398

Presentation Delivery

28

91

377

377

Virtual/Online Delivery

142

132

153

141

People Management and Development

49

106

81

158

Process Management and Improvement

74

66

101

119

Resource Management

42

71

98

122

107

Learning Resources

Live Delivery

Managing the Learning Function

Performance Improvement
Coaching

91

87

162

Mentoring

108

102

110

78

56

95

174

159

Performance Support
KNOWLEDGE
Question
Whom do you follow?
D

B

C

A

I
G

E
F

H
J
C

A

Jennings – 70:20:10

B

D

Cross – Informal
Senge – The Learning Org.

I
Shepherd - Blended

G

E
F

H

Hart - Collaboration

J
Jarche - PKM

Mosher –
Performance
Support
Rossett –
Performance and
Job Aids

Harrison –
Performance
Consulting

Moore – Action
Mapping
ATTITUDE
The Future of Learning
Donald H Taylor
Chairman
Learning and Performance Institute
Resources – people
• Jay Cross
– http://www.jaycross.com/

• Harold Jarche
– http://www.jarche.com

• Charles Jennings
– http://www.duntroon.com

• Bob Mosher & Conrad Gottfredson
– http://goodpractice.com/blog/the-five-moments-of-learning-need-video/

• Jane Hart
– http://www.c4lpt.co.uk
Resources – people
• Nigel Harrison – Performance Consulting
– http://performconsult.co.uk/

• Cathy Moore – Action Mapping
– http://blog.cathy-moore.com/

• Clive Shepherd
– http://clive-shepherd.blogspot.co.uk/

• Steve Wheeler
– http://steve-wheeler.blogspot.co.uk/

• Allison Rossett
– http://www.allisonrossett.com/
Resources – blogs and books
• Which blogs to read in learning and development?
– http://donaldhtaylor.wordpress.com/2013/04/30/whichblogs-to-read-in-learning-and-development/

• What books to read in learning and development?
– http://donaldhtaylor.wordpress.com/2012/03/10/whatbooks-to-read-in-learning-and-development/
Resources – places
• Learning and Performance Institute
– www.learningandperformanceinstitute.com

• Capability Map
– https://bitly.com/LPICapMap

• Learning and Skills Group
– www.learningandskillsgroup.com
Resources – tools
• RSS Readers
– Feedly
– River of News app
– Perfect RSS
– Yahoo Pipes

• Twitter
• Others
– http://c4lpt.co.uk/top100tools/

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The Future of Learning

  • 1. The Future of Learning Donald H Taylor Chairman Learning and Performance Institute
  • 2.
  • 3.
  • 4. Question What changes have you seen in L&D over the past 5 years?
  • 7.
  • 8.
  • 9.
  • 10.
  • 12. Question What are the critical skills for L&D today?
  • 13. Tomorrow’s learning leader Learning – – – – Resources Delivery Management Collaborative learning Business – – – – Performance improvement Analysis and strategy Information interpretation General business skills
  • 14. L&D’s own skills • The LPI Capability Map – – – – 12 months in development Launched October 2012 27 skills / 9 groups 4 levels • View and use online – bit.ly/LPICapMap
  • 15. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 16. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 17. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 18. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 19. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 20. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 21. Category and skill 1 2 3 4 78 Analysis and Strategy Assessment and Evaluation 78 91 119 Competency Management 94 103 86 66 Learning Strategy 36 100 108 136 Performance Analysis 55 132 112 90 Communication, Marketing and Relationship Management 73 74 107 95 Financial Management 77 80 110 68 Industry Awareness 50 131 103 95 Procurement 67 93 98 70 Business Skills and Intelligence Collaborative Learning Developing Collaborative Learning Skills 132 89 85 74 Supporting Communities of Practice (CoP) 112 108 77 72 Supporting Content Co-creation and Curation 106 79 92 74 52 114 146 130 Change Management 64 115 103 78 Project Management 41 71 150 142 Supporting Work Teams Learning Delivery Management Learning Information Management and Interpretation Data Interpretation 71 99 112 37 Information Architecture 67 119 109 37 Content Creation 26 104 272 190 Design 40 117 246 248 Face-to-face Learning 30 71 239 398 Presentation Delivery 28 91 377 377 Virtual/Online Delivery 142 132 153 141 People Management and Development 49 106 81 158 Process Management and Improvement 74 66 101 119 Resource Management 42 71 98 122 107 Learning Resources Live Delivery Managing the Learning Function Performance Improvement Coaching 91 87 162 Mentoring 108 102 110 78 56 95 174 159 Performance Support
  • 25. C A Jennings – 70:20:10 B D Cross – Informal Senge – The Learning Org. I Shepherd - Blended G E F H Hart - Collaboration J Jarche - PKM Mosher – Performance Support Rossett – Performance and Job Aids Harrison – Performance Consulting Moore – Action Mapping
  • 27.
  • 28. The Future of Learning Donald H Taylor Chairman Learning and Performance Institute
  • 29. Resources – people • Jay Cross – http://www.jaycross.com/ • Harold Jarche – http://www.jarche.com • Charles Jennings – http://www.duntroon.com • Bob Mosher & Conrad Gottfredson – http://goodpractice.com/blog/the-five-moments-of-learning-need-video/ • Jane Hart – http://www.c4lpt.co.uk
  • 30. Resources – people • Nigel Harrison – Performance Consulting – http://performconsult.co.uk/ • Cathy Moore – Action Mapping – http://blog.cathy-moore.com/ • Clive Shepherd – http://clive-shepherd.blogspot.co.uk/ • Steve Wheeler – http://steve-wheeler.blogspot.co.uk/ • Allison Rossett – http://www.allisonrossett.com/
  • 31. Resources – blogs and books • Which blogs to read in learning and development? – http://donaldhtaylor.wordpress.com/2013/04/30/whichblogs-to-read-in-learning-and-development/ • What books to read in learning and development? – http://donaldhtaylor.wordpress.com/2012/03/10/whatbooks-to-read-in-learning-and-development/
  • 32. Resources – places • Learning and Performance Institute – www.learningandperformanceinstitute.com • Capability Map – https://bitly.com/LPICapMap • Learning and Skills Group – www.learningandskillsgroup.com
  • 33. Resources – tools • RSS Readers – Feedly – River of News app – Perfect RSS – Yahoo Pipes • Twitter • Others – http://c4lpt.co.uk/top100tools/

Editor's Notes

  1. Donald H Taylor, Chairman of The Learning & Performance InstituteThe Future of LearningIn order to lead on crucial skills development in the future, L&D teams need to get to the heart of the critical business needs they are trying to meet. Donald has some practical suggestions for ensuring you & your department remain relevant.
  2. Whiskeygonebadhttp://www.flickr.com/photos/badwsky/532871465/sizes/z/in/photolist-P6784-2iesiB-3KV2eY-417RoU-4gvhHN-4mGwc2-4mGws4-4mGwDV-4mGxgB-4mGxtR-4mGxEM-4mLznW-4mLAmE-4mLAz1-4nDbs8-4oi628-4J7uYk-4J7wHT-4JbJeG-4JbK93-4JbKAy-4JbKYC-4JbLSw-51qnV4-5o1vTi-5o1vXg-5o1w3n-5o1w7M-5o37Up-5o3MCR-5yDUWD-5yEt3N-5T1NTM-5T1NTV-5YoTdy-62siLd-63eFXa-63iWAC-64kuDR-6hzfQR-6hDmRf-6hDryq-6m2Pjh-6mc23F-6mfYcs-6ANpbB-6AY1KE-6Eg6Nc-7aKrDY-7k3818-7weptd/
  3. http://archivalsauces.files.wordpress.com/2011/05/typing_pool.jpg
  4. http://bit.ly/TrainingGhetto
  5. http://www.lloyds.com/~/media/Files/News%20and%20Insight/360%20Risk%20Insight/Lloyds_Risk_Index_2011.pdf>50% CEO, President, MD>50% t/t > $500m27% North America, 35% Europe, 27% Asia PacThe findings are based on a global survey ofover 500 C-suite and Board level executivesconducted in August 2011.
  6. http://www.lloyds.com/~/media/Files/News%20and%20Insight/360%20Risk%20Insight/Lloyds_Risk_Index_2011.pdf>50% CEO, President, MD>50% t/t > $500m27% North America, 35% Europe, 27% Asia PacThe findings are based on a global survey ofover 500 C-suite and Board level executivesconducted in August 2011.
  7. In December 2008 and January 2009, the Economist IntelligenceUnit conducted a survey of 349 executives around the world on the benefi ts, challenges and risksassociated with creating a more agile organisation.http://www.emc.com/collateral/leadership/organisational-agility-230309.pdf
  8. In December 2008 and January 2009, the Economist IntelligenceUnit conducted a survey of 349 executives around the world on the benefi ts, challenges and risksassociated with creating a more agile organisation.http://www.emc.com/collateral/leadership/organisational-agility-230309.pdf
  9. Donald H Taylor, Chairman of The Learning & Performance InstituteThe Future of LearningIn order to lead on crucial skills development in the future, L&D teams need to get to the heart of the critical business needs they are trying to meet. Donald has some practical suggestions for ensuring you & your department remain relevant.