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NET-EUCEN
 “Network of European Stakeholders for
Enhance User Centricity in eGovernance”
List of contents

 • What is NET-EUCEN

 • The targets

 • Synergies in “innovative services” domain




Network of European Stakeholders for Enhance User Centricity in eGovernance
The NETWORK
   • Network funded on CIP-ICT PSP (3/2009) Objective 3.4:
     “Defining Guidelines for user centricity“
   • Duration 3 years, start April 2010 – end March 2013
   • Aim: development of a network of stakeholders in the
     Governance and Service to User Modeling domains
     (massive on-line service fruition and eInclusion policies)
   • How: to create, animate and manage a network of
     experienced organizations covering the whole supply
     chain of the service for users (S4U)




Network of European Stakeholders for Enhance User Centricity in eGovernance
NET-EUCEN Consortium list
   N°             Name             Co   N°          Name           Co
    1   Innova SpA                 IT   13   TESEO                 BE
    2   University Aegean          HE   14   Vestfold University   NO
    3   Steinbeis – SIZEDN         DE   15   eDATA                 RO
    4   Inova Mais                 PT   16   Birmingham City       UK
    5   Cheshire Henbury           UK   17   Euroconsultants SA    HE
    6   Techin                     PL   18   IVPK                  LT
    7   Whitehall-Reply            IT   19   In-JET                DK
    8   Data Media Group           LV   20   Theodore Puskas F.    HU
    9   CRP Henry Tudor            LU   21   DIDA                  IT
   10   Ventspils Digital Centre   LV   22   Cities on Internet    PL
   11   IT4ALL                     FR   23   e-Trikala             HE
   12   Malta Information T.A.     MT   +    Enlarged consortium   EC



Network of European Stakeholders for Enhance User Centricity in eGovernance
Technology areas to be explored

   • Internet evolution
   • (Mass) and Real-time cooperative
     platforms / Social networking.
   • Future technologies (digital
     home, smart security, nanotechnology)
   • The T-Government trough DTV



Network of European Stakeholders for Enhance User Centricity in eGovernance
NET-EUCEN Consortium
   •   PA:   Public Administrations.
   •   TTC: Technology Transfer Companies
   •   IND:  Industries
   •   HE/R&D: Universities, R&D Centres
   •   PME: Policy Makers and Experts
   •   UC:   User Communities* (later stage
             inclusion)



Network of European Stakeholders for Enhance User Centricity in eGovernance
NET-EUCEN’s main objectives

   • O1 – Creation of a working network

   • O2 – Develop guidelines for S4U

   • O3 – Assess application scenarios

   • O4 – Explore market opportunities




Network of European Stakeholders for Enhance User Centricity in eGovernance
NET-EUCEN’s targets
   T1      Establish communication between
           sectoral S4U communities;
   T2      Identify next steps in terms of research or
           integration
   T3      Provide the EC with a set of guidelines
   T4      Support interoperability and standards
   T5      Awareness raising
   T6      Promoting co-operation and clustering
           approaches
   T7      Enlarge the dynamic network
   T8      Identify market opportunities

Network of European Stakeholders for Enhance User Centricity in eGovernance
NET-EUCEN interaction flow




Network of European Stakeholders for Enhance User Centricity in eGovernance
External assessment
 • Web-portal / Access to Network partners
 • Scenarios available on line
    – DEMO scenarios as “public” – no interacion
    – PLAY scenarios only for interested / network
 • Feedback after each “game session”
    – On line assessment only if all actors are logged
      or
    – Agent simulation for substituing missing actor

Network of European Stakeholders for Enhance User Centricity in eGovernance
Cooperation layers

                                            Users

                                            Community – Experts

                                            Scenarios

                                            Networking




Network of European Stakeholders for Enhance User Centricity in eGovernance
The Public Administrations
   • Role
      – Definition of scenarios and services
      – Communication of local / Country policies about ICTs,
        eGovernment, eInclusion


   • Benefit
      – Validation of ad-hoc services for users representing
        the community
      – Possibility to set-up innovative services with the
        support of consultancy team experts
      – Possibility to deploy the business models developed
        within the project


Network of European Stakeholders for Enhance User Centricity in eGovernance
T.T. / Consultancy companies
   • Role
      – Communication among partners and represented
        project clusters
      – Added-value co-operative activities
      – Analysis of the sustainability of developed solutions
      – Dissemination of results and scouting of members for
        the enlarged network

   • Benefit
      – Possibility to assist and/or sell (even partial) services
        and developed business models to P.A. / interested
        organisations
      – Possibility to provide consultancy during service
        provision

Network of European Stakeholders for Enhance User Centricity in eGovernance
Industries / developers
   • Role
      – Technical and feasibility analysis of SW solutions to be
        developed into the scenarios
      – Analysis of requirements for security and
        interoperability issues

   • Benefit
      – Potential developers of ICT support for innovative
        solutions validated during the project and set-up by
        future clients (pilot testers)




Network of European Stakeholders for Enhance User Centricity in eGovernance
Universities, R&D Centres
   • Role
      – Share knowledge about ICTs and methodologies for
        the SoA and future SW applications (foresight)
      – Fornitori di tecnologia per la messa in opera dei
        “games” per la simulazione dei servizi.

   • Benefit
      – Potential solutions to patent, participation to the
        revenues;
      – Potential developers of innovative and experimental
        applications




Network of European Stakeholders for Enhance User Centricity in eGovernance
Policy Makers and Experts
   • Role
      – Analysis of the best practices in Europe
      – Identification of potential R&D developments
      – Scenarios validation (service simulation)
      – Services deployment plans validation

   • Benefit
      – Possibility to provide “ad-hoc” consultancy to P.A.
        within the service provision
      – Increase of competences and knowledge




Network of European Stakeholders for Enhance User Centricity in eGovernance
User Communities
   • Role *
      – Provide ideas for services and scenarios
      – Participation to co-operative events
      – Scenario validation
      * To be involved into the enlarged network

   • Benefit
      – Deployment of “ad-hoc” services for the Community /
        Association they belong to
      – Mutual knowledge, contact and opinion share with
        other Communities / Associations about user-centered
        services



Network of European Stakeholders for Enhance User Centricity in eGovernance
Synergies for “new services”
   • The network for development and
     assessment of innovative services


   • Organisations / people working in “user
     centered services” and Users Associations
     maybe interested in join the network as
     external additional partners


   • Experts maybe interested in join the
     assessment phase

Network of European Stakeholders for Enhance User Centricity in eGovernance
Contacts: @ -  - 

                       THANK YOU!

   name
   company
   Company address
   @ mail
   Office:
   Other numbers?

Network of European Stakeholders for Enhance User Centricity in eGovernance

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NET-EUCEN project on citizen-centric e-governance

  • 1. NET-EUCEN “Network of European Stakeholders for Enhance User Centricity in eGovernance”
  • 2. List of contents • What is NET-EUCEN • The targets • Synergies in “innovative services” domain Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 3. The NETWORK • Network funded on CIP-ICT PSP (3/2009) Objective 3.4: “Defining Guidelines for user centricity“ • Duration 3 years, start April 2010 – end March 2013 • Aim: development of a network of stakeholders in the Governance and Service to User Modeling domains (massive on-line service fruition and eInclusion policies) • How: to create, animate and manage a network of experienced organizations covering the whole supply chain of the service for users (S4U) Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 4. NET-EUCEN Consortium list N° Name Co N° Name Co 1 Innova SpA IT 13 TESEO BE 2 University Aegean HE 14 Vestfold University NO 3 Steinbeis – SIZEDN DE 15 eDATA RO 4 Inova Mais PT 16 Birmingham City UK 5 Cheshire Henbury UK 17 Euroconsultants SA HE 6 Techin PL 18 IVPK LT 7 Whitehall-Reply IT 19 In-JET DK 8 Data Media Group LV 20 Theodore Puskas F. HU 9 CRP Henry Tudor LU 21 DIDA IT 10 Ventspils Digital Centre LV 22 Cities on Internet PL 11 IT4ALL FR 23 e-Trikala HE 12 Malta Information T.A. MT + Enlarged consortium EC Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 5. Technology areas to be explored • Internet evolution • (Mass) and Real-time cooperative platforms / Social networking. • Future technologies (digital home, smart security, nanotechnology) • The T-Government trough DTV Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 6. NET-EUCEN Consortium • PA: Public Administrations. • TTC: Technology Transfer Companies • IND: Industries • HE/R&D: Universities, R&D Centres • PME: Policy Makers and Experts • UC: User Communities* (later stage inclusion) Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 7. NET-EUCEN’s main objectives • O1 – Creation of a working network • O2 – Develop guidelines for S4U • O3 – Assess application scenarios • O4 – Explore market opportunities Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 8. NET-EUCEN’s targets T1 Establish communication between sectoral S4U communities; T2 Identify next steps in terms of research or integration T3 Provide the EC with a set of guidelines T4 Support interoperability and standards T5 Awareness raising T6 Promoting co-operation and clustering approaches T7 Enlarge the dynamic network T8 Identify market opportunities Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 9. NET-EUCEN interaction flow Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 10. External assessment • Web-portal / Access to Network partners • Scenarios available on line – DEMO scenarios as “public” – no interacion – PLAY scenarios only for interested / network • Feedback after each “game session” – On line assessment only if all actors are logged or – Agent simulation for substituing missing actor Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 11. Cooperation layers Users Community – Experts Scenarios Networking Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 12. The Public Administrations • Role – Definition of scenarios and services – Communication of local / Country policies about ICTs, eGovernment, eInclusion • Benefit – Validation of ad-hoc services for users representing the community – Possibility to set-up innovative services with the support of consultancy team experts – Possibility to deploy the business models developed within the project Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 13. T.T. / Consultancy companies • Role – Communication among partners and represented project clusters – Added-value co-operative activities – Analysis of the sustainability of developed solutions – Dissemination of results and scouting of members for the enlarged network • Benefit – Possibility to assist and/or sell (even partial) services and developed business models to P.A. / interested organisations – Possibility to provide consultancy during service provision Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 14. Industries / developers • Role – Technical and feasibility analysis of SW solutions to be developed into the scenarios – Analysis of requirements for security and interoperability issues • Benefit – Potential developers of ICT support for innovative solutions validated during the project and set-up by future clients (pilot testers) Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 15. Universities, R&D Centres • Role – Share knowledge about ICTs and methodologies for the SoA and future SW applications (foresight) – Fornitori di tecnologia per la messa in opera dei “games” per la simulazione dei servizi. • Benefit – Potential solutions to patent, participation to the revenues; – Potential developers of innovative and experimental applications Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 16. Policy Makers and Experts • Role – Analysis of the best practices in Europe – Identification of potential R&D developments – Scenarios validation (service simulation) – Services deployment plans validation • Benefit – Possibility to provide “ad-hoc” consultancy to P.A. within the service provision – Increase of competences and knowledge Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 17. User Communities • Role * – Provide ideas for services and scenarios – Participation to co-operative events – Scenario validation * To be involved into the enlarged network • Benefit – Deployment of “ad-hoc” services for the Community / Association they belong to – Mutual knowledge, contact and opinion share with other Communities / Associations about user-centered services Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 18. Synergies for “new services” • The network for development and assessment of innovative services • Organisations / people working in “user centered services” and Users Associations maybe interested in join the network as external additional partners • Experts maybe interested in join the assessment phase Network of European Stakeholders for Enhance User Centricity in eGovernance
  • 19. Contacts: @ -  -  THANK YOU! name company Company address @ mail Office: Other numbers? Network of European Stakeholders for Enhance User Centricity in eGovernance