Aria Telecom features ranges of products related to voice processing system and caters real contact center solutions to support industries or businesses in dealing easily with clients and improving business value.

2. http://www.ariatelecom.net/

3. Interactive Voice Response System
Telephone Voice Recording System
 PC Based Voice Logger
 Embedded Voice Logger
Predictive Dialer/Outbound Dialer
Auto Alert System
Call Center Telephone Headsets
GSM VoIP Gateways
GSM FCT
Automatic Call Distributor
Conference Bridge Solutions

4.  Configure A Personalized IVR Message
 Use Pre-Recorded IVR Messages
 Collect Information About Callers
 Automate Customer Support
 Prioritize Calls Based On Value
 Route Caller To The Right Agent
 Thrive With High Call Volumes
 Improve Company’s Image

5.  PC Based Voice Logger
 Embedded Voice Logger

6.  MS Windows Based
 Parallel Connectivity
 SMDR Integration
 Support Incoming/Outgoing/DID No
 GSM Compression
 Open Source My SQL Data Base
 Searching Dealing number
 Automatic FTP Backup
 Web Monitoring & Search Option
 30/60 Port in Single Card
 PCI Express Card
 System Health Alerts on Email

7.  Stand-Alone Device
 Recording With Preinstalled Software
 Parallel Taping Through High-Impedance
Interface
 Recording Both The Voice And Calling
 Monitoring Call Detailed Record & Voice
Recording
 Web Device Maintenance
 Recording Management
 Call Detailed Recording & Analysis
 Operating Log

8. Predictive Dialer
Progressive Dialer
Preview Dialer

9.  Handle Analog/Digital Telephone
Connections
 Import Phone Numbers from Different
Source
 Leave Pre-Recorded Messages
 Remove Numbers from Phone Number
Lists
 Automatic Call Distribution Capabilities
 Voice Recording Capabilities
 Customer Relationship Management
(CRM) Integration
 Computer Telephony Integration (CTI)
 Supervision Command & Control
Capabilities

10.  Send Alert via SMS/Email/Voice Call
etc
 Contacts & Important Information can
be Saved in CRM
 Send Pre-defined & Customized
Messages to Clients
 Used for Reminders, Appointments etc

11.  Comfortable & Durable Headset for SoHo,
VoIP, IP-Phone
 Light Weight & IP Telephony Sound Quality
 Over-The-Head Wearing Style, Binaural
Versions
 Comfortable, Adjustable Metal Headband
 Speaker & Headband Connection Rotate 360
Degree
 Noise-Cancelling Microphone ,Bendable Mic
Arm 330°Swivel

12.  Support G729a/b/e,G723.1,G.711 A/U law
 EBO(Aria Bandwidth Optimization)
 Proxy Encryption Solution for IP Block
 Support SIM Bank
 VPN(PPTP)
 ERMS(Aria Remote Management System)
 Port Inter-Calling
 Fake RingBack
 Call Duration Limitation for SIM Card/Single
 Dial Plan/Prefix Inward Translation/Intelligent
Routing

13.  Dual Band GSM 900, 1800
 Operating Voltage: 12V DC
 2 Nos. RJ 11 JACK
 Compact Plastic Cabinet
 5 DB Antennas
 Support All Operators
 Easy Insert SIM
 Compatible with All PBX
 Support CLI

14.  Priority Call
 Call Reports
 Recording Call
 Music on Hold
 Let’s Agent to respond Multiple Lines
 Off Site Abilities
 Call Monitoring
 Instant Messaging between Agents
 Custom Hold Messages
 Advanced Call Routing Choices

15.  Os-Linux Centos
 Incredible Range of 4-240 Party
Conference
 Initiate Conference with Admin Access
 Cross-Compatibility for PBX & Direct Co
Lines
 Schedule with An Auto Dialer
 Recording & Keeping Logs
 Join or Un-Join Any Party with Admin
Access
 Fully Compatible with VoIP & TDM
 Connectivity Option for GSM
 MIS Reporting Option

16. Aria Telecom Solutions (P) Limited
Corporate Office:
CS 40, 3rd Floor,
Ansal Plaza, Sec - 1, Vaishali,
Ghaziabad (UP) – 201010
Call On: +91-120-4763960, +91-11-64610205
Mail To: sales@ariasolutions.net