Empathy Map - perspective of a graduate doing their first job.

1. Empathy Map
● Nervousness for interviews
● Ability to accept rejection, if
selection does not happen
● Getting a job is important
● Clueless on what exactly I will be
doing as part of work
● Skeptical about fitment
● Will I understand the work related
technologies, as it is not core
subject learned at graduation
● Difficulty during work in application
of newly learned technologies
● Ability to prove that I can perform
the job better
● Happy with the job?
● Could have taken the risk to
find work which I am
passionate about
● Relavance of courses
studied to the job
● Am I passionate about the
work
● Work – Life balance
● Job
Satisfaction
● Employment
security
● Conflict
between
passion vs
revenue vs
opportunities
● Confidence
SAY
THINK
FEEL
A employee needs a way to corelate
his / her passion with the job he / she
is performing because that would give
better satisfaction and confidence on
the work being done.
PROBLEM STATEMENT