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Philadelphia Cultural
   List Cooperative
Philadelphia Cultural
                        DAY       List Cooperative
What is the Philadelphia Cultural List
Cooperative?
Master database of mailing lists compiled from participating
Cultural Alliance member organizations.

•Simplifies mailing list exchanges

•Saves time and money for cultural marketer

•Learn about your direct mail response rates
Philadelphia Cultural
                                              DAY       List Cooperative

                                                                                            475,003
      In five years…                                  500,000
                                                                                      398,669
                                                      450,000
                                                                                355,749
                                                      400,000
                                            Number of 350,000
                                                                      222,000
                                                      300,000
                                             names              190,000
                                                      250,000
                                                      200,000
                                                      150,000
                                                      100,000
                                                       50,000
                                                            0
                                     83
100                                                                        Names Out

80                             65
                        56
60
                 41
40
         23
20

 0
              Member Organizations

      2003    2004    2005   2006    2007
Philadelphia Cultural
                                                     DAY       List Cooperative
                                              2007 Participants
             1812 Productions ♦Abington Art Center ♦        The Academy of Vocal Arts ♦    Allens Lane Art Center
         The American Poetry Review ♦       Annenberg Center for the Performing Arts ♦Arden Theatre Company
                        Ars Nova Workshop, Inc. ♦ Sanctuary ♦
                                                      Art              Art-Reach, Astral Artistic Services
   The Bach Festival of Philadelphia, Inc. ♦   Battleship New Jersey Museum and Memorial ♦           Bristol Riverside Theatre
             BuildaBridge International ♦Center City Opera Theater ♦         Chamber Orchestra of Philadelphia
                 Cheltenham Art Center ♦      Civil War and Underground Railroad Museum of Philadelphia
             The Curtis Institute of Music ♦    Delaware Symphony Orchestra ♦        Delaware Theatre Company
    Eastern State Penitentiary Historic Site, Inc. ♦  Enchantment Theatre Company ♦        Fairmount Park Art Association
              First Person Arts ♦ Franklin Institute Science Museum ♦       Geographical Society of Philadelphia
         Gershman Y Branch of Jewish Community Centers of Greater Philadelphia ♦             The Grand Opera House
                       Greater Philadelphia Cultural Alliance ♦   The Historical Society of Pennsylvania
  Independence Seaport Museum ♦         Inliquid.com, Inc. ♦   Institute of Contemporary Art ♦     InterAct Theatre Company
     International House Philadelphia ♦     Japan America Society of Greater Philadelphia ♦      John Bartram Association
   Kimmel Center, Inc. ♦     Lantern Theater Company ♦       Main Line Art Center ♦  Mann Center for the Performing Arts
 Mendelssohn Club of Philadelphia ♦       Mercer Museum of the Bucks County Historical Society ♦          Mum Puppettheatre
      Musicopia (formerly Strings for Schools) ♦      National Constitution Center ♦   Opera Company of Philadelphia
          Painted Bride Art Center ♦   Pennsylvania Academy of the Fine Arts ♦      Pennsylvania Ballet Association
      The People's Light & Theatre Company ♦        Peter Nero and the Philly Pops ♦   Philadelphia Classical Symphony
         Philadelphia Folklore Project ♦    Philadelphia Museum of Art ♦ Philadelphia Orchestra Association
                                                                             The
            Philadelphia Shakespeare Festival ♦ Philadelphia Singers ♦
                                                     The                         Philadelphia Young Playwrights
            Phoenix Village Art Center ♦Piffaro, The Renaissance Band ♦        Prince Music Theater, Relâche, Inc.
Rosenbach Museum & Library ♦Rutgers-Camden Center for the Arts ♦              Simpatico Theatre Project ♦      Singing City, Inc.,
The Stagecrafters ♦    Suburban Music School ♦      Taller Puertorriqueño, Inc. ♦  Tempesta di Mare, Inc. ♦     Temple Theaters
   Temple University Boyer College of Music & Dance ♦          Theatre Alliance of Greater Philadelphia ♦     Theatre Horizon
      University of Pennsylvania Museum of Archaeology and Anthropology ♦ Village of Arts and Humanities
                                                                                     The
             Villanova Theatre ♦    The Wilma Theater ♦Winterthur Museum & Country Estate ♦               WXPN-FM
Philadelphia Cultural
                         DAY       List Cooperative
Six Dirty Little Secrets of Direct Marketing
by John Elliott, Elliott Marketing Group

6. 90 % of success is driven by target, offer and response
   management

5. Life time value

4. Actions trump demographics

3. Experience drives brand with customers

2. Collaborate aggressively

1. You can’t be too rich, too thin or test too much.
Philadelphia Cultural
                 DAY       List Cooperative

2008 is the second year of LIVE access to
              data through:




             eMerge
          an online database
Philadelphia Cultural
                         DAY       List Cooperative

eMerge offers
• Secure log-on grants 24-7 access to view totals, run reports, and
  order lists
• Simple step-by-step list select wizard allow users to sort data by
  geography, organization, and event
• Custom merge/purged lists --Browse all available list segments
  in the database
• Download selected lists within minutes via FTP
Philadelphia Cultural
                       DAY       List Cooperative

The List Cooperative is a permission-based
program
eMerge automates the list exchange

•Fill out online exchange form when using lists from other
organizations.
•eMerge reports who you have traded with, what you have traded
for, and who is using your list.
•eMerge has features to allow you to protect your list
•“Do Not Exchange” flag (managed online) allows you to
designate which lists are “viewable” by other organizations.
•Real time list suppressions
Philadelphia Cultural
                        DAY       List Cooperative
Upgrades

•   Improved Geography Selection – including radius selects
•   Demographic Identification
•   Filtering by Purchase Behavior
•   Easier Suppressions and Suppression of Previous Orders
•   Manage Seed Names
•   Increased Navigation Capability
•   Simpler Download of Output Files
Philadelphia Cultural
                    DAY       List Cooperative

Let’s take a look
Philadelphia Cultural
                           DAY       List Cooperative

eMerge Live Help – Every Friday noon-1 pm
These sessions are customized for those present. Possible topics are
answers to eMerge questions, looking at/working on existing queries
or orders, and basics of eMerge. Feel free to drop in when you are able
and stay only as long as you need to. (Registration required)

eMerge Basic Training – Last Wednesday of each month from
noon-1 pm
Basics of pulling lists, responding to trade requests, managing your
data and using reports in eMerge are topics that are covered.
(Registration required)

Anytime
Live chats with Jim
View online video demos
Philadelphia Cultural
                  DAY       List Cooperative
What else? PCLC makes a case for culture.
Philadelphia Cultural
                               DAY       List Cooperative
What else? PCLC makes a case for culture.
Cultural Participation in U.S. House of Representatives District 7 (Rep. Curt Weldon)
Philadelphia Cultural
                         DAY       List Cooperative

The Cultural Alliance pays for:

Services:                           Deliverables:
•List collection                    •NCOA Change file
•File standardization and coding    •Full Access to eMerge and
                                    training in the system
•Address correction
                                    •Patron Cross-Over reporting
•Merge/Purge
                                    •Mapping of your audience
•Upload complete data set to
eMerge
•Two Cultural Alliance staff as a
help desk
Philadelphia Cultural
                       DAY       List Cooperative
Cost to participants
• No fee to sign up for the Cultural Alliance program and receive
  your clean list back
• eMerge has NO access fees. It costs nothing to run counts and
  do research.

• Output List Fees:
   – $75 minimum, up to 10,000 records
   – $150 for 10,001 to 30,000 records
   – $200 for 30,001-100,000 records
   – $250 for 100,000 records +
Philadelphia Cultural
                          DAY       List Cooperative
Additional TRG services, not included
TRG Basic List Pull
• Client provides names of organizations they would like to trade with
    to TRG
• TRG Account Service team creates query in eMerge, runs counts and
    sends list requests out to prospective trade organizations
• 1-business day prior to due date, TRG will follow-up with outstanding
    requests
• On due date, TRG will pull list. Some organizations may not have
    responded to trade request, TRG will consult with client before
    pulling list.
• On occasion, there may be some organizations who do not agree to
    trades. If TRG Account Service team members need to go back into
    the query to add more organizations so the count is closer to what
    the client requested, there will be an additional fee of $50/hour ($50
    minimum).
Price: $150 + cost of list
Philadelphia Cultural
                           DAY       List Cooperative
Additional TRG services, not included
Best Prospect Recommendations & List Pull
In addition to the services above, TRG researches best prospects, using
response reports and/or cross-penetration reports and provides client
with list of Best Prospect recommendations
Price: $300 + cost of list

Custom Data Management
Do you have a special project and you’re not certain where to begin?
TRG offers a number of services in addition to those listed above. If you
have questions about the services we offer, or how we might best be
able to serve your needs, please contact your Account Service team for
more information.
Philadelphia Cultural
                       DAY       List Cooperative
Important Dates
November 2, 2007-Participation Confirmation form due to the
Cultural Alliance.
Philadelphia Cultural
                       DAY       List Cooperative
Important Dates
December 7, 2007-All data must be provided to TRG. This is a firm
deadline.
Philadelphia Cultural
                            DAY       List Cooperative




The Greater Philadelphia Cultural Alliance’s Campaign for Culture, an
umbrella marketing initiative, is funded by The Pew Charitable Trusts.

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Alliance Day 2007: Philadelphia Cultural List Cooperative

  • 1. DAY Philadelphia Cultural List Cooperative
  • 2. Philadelphia Cultural DAY List Cooperative What is the Philadelphia Cultural List Cooperative? Master database of mailing lists compiled from participating Cultural Alliance member organizations. •Simplifies mailing list exchanges •Saves time and money for cultural marketer •Learn about your direct mail response rates
  • 3. Philadelphia Cultural DAY List Cooperative 475,003 In five years… 500,000 398,669 450,000 355,749 400,000 Number of 350,000 222,000 300,000 names 190,000 250,000 200,000 150,000 100,000 50,000 0 83 100 Names Out 80 65 56 60 41 40 23 20 0 Member Organizations 2003 2004 2005 2006 2007
  • 4. Philadelphia Cultural DAY List Cooperative 2007 Participants 1812 Productions ♦Abington Art Center ♦ The Academy of Vocal Arts ♦ Allens Lane Art Center The American Poetry Review ♦ Annenberg Center for the Performing Arts ♦Arden Theatre Company Ars Nova Workshop, Inc. ♦ Sanctuary ♦ Art Art-Reach, Astral Artistic Services The Bach Festival of Philadelphia, Inc. ♦ Battleship New Jersey Museum and Memorial ♦ Bristol Riverside Theatre BuildaBridge International ♦Center City Opera Theater ♦ Chamber Orchestra of Philadelphia Cheltenham Art Center ♦ Civil War and Underground Railroad Museum of Philadelphia The Curtis Institute of Music ♦ Delaware Symphony Orchestra ♦ Delaware Theatre Company Eastern State Penitentiary Historic Site, Inc. ♦ Enchantment Theatre Company ♦ Fairmount Park Art Association First Person Arts ♦ Franklin Institute Science Museum ♦ Geographical Society of Philadelphia Gershman Y Branch of Jewish Community Centers of Greater Philadelphia ♦ The Grand Opera House Greater Philadelphia Cultural Alliance ♦ The Historical Society of Pennsylvania Independence Seaport Museum ♦ Inliquid.com, Inc. ♦ Institute of Contemporary Art ♦ InterAct Theatre Company International House Philadelphia ♦ Japan America Society of Greater Philadelphia ♦ John Bartram Association Kimmel Center, Inc. ♦ Lantern Theater Company ♦ Main Line Art Center ♦ Mann Center for the Performing Arts Mendelssohn Club of Philadelphia ♦ Mercer Museum of the Bucks County Historical Society ♦ Mum Puppettheatre Musicopia (formerly Strings for Schools) ♦ National Constitution Center ♦ Opera Company of Philadelphia Painted Bride Art Center ♦ Pennsylvania Academy of the Fine Arts ♦ Pennsylvania Ballet Association The People's Light & Theatre Company ♦ Peter Nero and the Philly Pops ♦ Philadelphia Classical Symphony Philadelphia Folklore Project ♦ Philadelphia Museum of Art ♦ Philadelphia Orchestra Association The Philadelphia Shakespeare Festival ♦ Philadelphia Singers ♦ The Philadelphia Young Playwrights Phoenix Village Art Center ♦Piffaro, The Renaissance Band ♦ Prince Music Theater, Relâche, Inc. Rosenbach Museum & Library ♦Rutgers-Camden Center for the Arts ♦ Simpatico Theatre Project ♦ Singing City, Inc., The Stagecrafters ♦ Suburban Music School ♦ Taller Puertorriqueño, Inc. ♦ Tempesta di Mare, Inc. ♦ Temple Theaters Temple University Boyer College of Music & Dance ♦ Theatre Alliance of Greater Philadelphia ♦ Theatre Horizon University of Pennsylvania Museum of Archaeology and Anthropology ♦ Village of Arts and Humanities The Villanova Theatre ♦ The Wilma Theater ♦Winterthur Museum & Country Estate ♦ WXPN-FM
  • 5. Philadelphia Cultural DAY List Cooperative Six Dirty Little Secrets of Direct Marketing by John Elliott, Elliott Marketing Group 6. 90 % of success is driven by target, offer and response management 5. Life time value 4. Actions trump demographics 3. Experience drives brand with customers 2. Collaborate aggressively 1. You can’t be too rich, too thin or test too much.
  • 6. Philadelphia Cultural DAY List Cooperative 2008 is the second year of LIVE access to data through: eMerge an online database
  • 7. Philadelphia Cultural DAY List Cooperative eMerge offers • Secure log-on grants 24-7 access to view totals, run reports, and order lists • Simple step-by-step list select wizard allow users to sort data by geography, organization, and event • Custom merge/purged lists --Browse all available list segments in the database • Download selected lists within minutes via FTP
  • 8. Philadelphia Cultural DAY List Cooperative The List Cooperative is a permission-based program eMerge automates the list exchange •Fill out online exchange form when using lists from other organizations. •eMerge reports who you have traded with, what you have traded for, and who is using your list. •eMerge has features to allow you to protect your list •“Do Not Exchange” flag (managed online) allows you to designate which lists are “viewable” by other organizations. •Real time list suppressions
  • 9. Philadelphia Cultural DAY List Cooperative Upgrades • Improved Geography Selection – including radius selects • Demographic Identification • Filtering by Purchase Behavior • Easier Suppressions and Suppression of Previous Orders • Manage Seed Names • Increased Navigation Capability • Simpler Download of Output Files
  • 10. Philadelphia Cultural DAY List Cooperative Let’s take a look
  • 11. Philadelphia Cultural DAY List Cooperative eMerge Live Help – Every Friday noon-1 pm These sessions are customized for those present. Possible topics are answers to eMerge questions, looking at/working on existing queries or orders, and basics of eMerge. Feel free to drop in when you are able and stay only as long as you need to. (Registration required) eMerge Basic Training – Last Wednesday of each month from noon-1 pm Basics of pulling lists, responding to trade requests, managing your data and using reports in eMerge are topics that are covered. (Registration required) Anytime Live chats with Jim View online video demos
  • 12. Philadelphia Cultural DAY List Cooperative What else? PCLC makes a case for culture.
  • 13. Philadelphia Cultural DAY List Cooperative What else? PCLC makes a case for culture. Cultural Participation in U.S. House of Representatives District 7 (Rep. Curt Weldon)
  • 14. Philadelphia Cultural DAY List Cooperative The Cultural Alliance pays for: Services: Deliverables: •List collection •NCOA Change file •File standardization and coding •Full Access to eMerge and training in the system •Address correction •Patron Cross-Over reporting •Merge/Purge •Mapping of your audience •Upload complete data set to eMerge •Two Cultural Alliance staff as a help desk
  • 15. Philadelphia Cultural DAY List Cooperative Cost to participants • No fee to sign up for the Cultural Alliance program and receive your clean list back • eMerge has NO access fees. It costs nothing to run counts and do research. • Output List Fees: – $75 minimum, up to 10,000 records – $150 for 10,001 to 30,000 records – $200 for 30,001-100,000 records – $250 for 100,000 records +
  • 16. Philadelphia Cultural DAY List Cooperative Additional TRG services, not included TRG Basic List Pull • Client provides names of organizations they would like to trade with to TRG • TRG Account Service team creates query in eMerge, runs counts and sends list requests out to prospective trade organizations • 1-business day prior to due date, TRG will follow-up with outstanding requests • On due date, TRG will pull list. Some organizations may not have responded to trade request, TRG will consult with client before pulling list. • On occasion, there may be some organizations who do not agree to trades. If TRG Account Service team members need to go back into the query to add more organizations so the count is closer to what the client requested, there will be an additional fee of $50/hour ($50 minimum). Price: $150 + cost of list
  • 17. Philadelphia Cultural DAY List Cooperative Additional TRG services, not included Best Prospect Recommendations & List Pull In addition to the services above, TRG researches best prospects, using response reports and/or cross-penetration reports and provides client with list of Best Prospect recommendations Price: $300 + cost of list Custom Data Management Do you have a special project and you’re not certain where to begin? TRG offers a number of services in addition to those listed above. If you have questions about the services we offer, or how we might best be able to serve your needs, please contact your Account Service team for more information.
  • 18. Philadelphia Cultural DAY List Cooperative Important Dates November 2, 2007-Participation Confirmation form due to the Cultural Alliance.
  • 19. Philadelphia Cultural DAY List Cooperative Important Dates December 7, 2007-All data must be provided to TRG. This is a firm deadline.
  • 20. Philadelphia Cultural DAY List Cooperative The Greater Philadelphia Cultural Alliance’s Campaign for Culture, an umbrella marketing initiative, is funded by The Pew Charitable Trusts.