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Application Services Strategic Business Unit         The way we see it




                       SharePoint 2010
                       implementation
                       Don’t set out on your                     We also see great demand from new
                       journey without a map                     clients who have already deployed
                                                                 SharePoint and struggle to deliver full
By getting more out    Some organisations have already           value. We work with these clients to
                       implemented Microsoft Office              identify value opportunities, prioritise,
      of SharePoint,   SharePoint Server to great effect.        then deliver full value using our
Capgemini can help     Others, though, have struggled to         SAFER (Structure, Analyse, Facilitate,
                                                                 Embed and Review) framework.
you reduce costs by    deliver their organisational goals;
                       others again are still contemplating
  10-30% for limited   where and how best to start.              Choosing the right start point and end
    additional spend                                             point for a SharePoint implementation
                       The arrival of SharePoint 2010 has        is critical to delivering business value.
                       prompted renewed interest. Clients        Capgemini will collaborate with you to
                       are asking us what’s different about      help you to define your goals, identify
                       SharePoint 2010, how it can help meet     how to deliver value and plot your
                       their goals, and whether it’s better to   delivery route map.
                       implement on-premise or in the cloud.
                                                                 Implementing SharePoint can be a
                       Many clients, too, are asking for our     complex journey. Let us guide you
                       help in getting more value from an        straight to your destination.
                       existing implementation. For example,
                       some companies are seeing good user
                       uptake of SharePoint but have not
                       achieved their desired business goals
                       in terms of governance, control and
                       compliance.
SharePoint has more                          Prepare for success with
                           power than you may think                     Capgemini

       A UK government     Most organisations we talk with              We can help you identify the business
                           have yet to appreciate the depth and         goals SharePoint could help you
    agency has achieved    breadth of capability that SharePoint        achieve, using features like those listed
     annual cost savings   now provides. For example:                   above. Whatever those goals, it is vital
                                                                        to have the right road map specifying
    of over £9m by using   n   it can spearhead your application        the start and end point for your
         SharePoint and        modernisation and rationalisation        particular objectives.
     Kofax to streamline       programme
                               its record centre capability             With our global SharePoint delivery
            its document   n


                               delivers robust corporate records        capabilities and experience, we have
            management         management, supporting information       a strong track record in helping our
                               compliance and risk management           clients design the right route map, and
                                                                        then in working with them to ensure
                           n   it enables efficiency savings by
                                                                        that they stay on the right road.
                               implementing workflow and
                               ensuring repeatability in business
                                                                        Also key to successful SharePoint
                               processes
                                                                        implementations is the design of the
                           n   it can underpin a flexible, mobile       SharePoint information architecture:
                               and geographically distributed           the processes surrounding information
                               workforce (including home workers)       governance, the retention policies, the
                           n   with its FAST search engine, it          business rules, the site provisioning
                               provides an enterprise-level portal      and metadata design.
                               and search capability
                           n   it delivers rich business intelligence   Provide too little governance, and
                               capabilities                             the implementation will run out of
                           n   it can manage your organisation’s        control; make the architecture too
                               digital assets                           complex or rigid, and your users
                                                                        will reject SharePoint. We can show
                           n   it provides a platform for
                                                                        you how to find the right balance;
                               collaboration and social business,
                                                                        SharePoint 2010 makes it easier too.
                               integrated with Microsoft’s unified
                               messaging
                           n   it can be used as a portal to
                               business-critical systems such as         Success factors in SharePoint
                               SAP, enabling user self-service and       implementation
                               unified presentation of disparate         Capgemini will work with you to
                               systems                                   achieve:
                                                                        • A clear understanding of business
                           SharePoint is excellent for all these          objectives, goals and benefits
                           purposes. It’s also more readily             • The right organisational governance
                                                                          model and team
                           available to your organisation than
                                                                        • Investment in SharePoint capability
                           you may realise. Companies who                 and skills to make the solution
                           are licensed for Windows Server                sustainable
                           (which most are) will already have a         • An appropriate SharePoint
                           SharePoint licence. The SharePoint             Information Architecture – easy to
                           platform can be accessed through               govern, deploy and maintain
                           Lotus Notes email clients, and can also      • Removal of paper from your
                           search Lotus Notes repositories.               organisation
                                                                        • A focus on quick wins and
                                                                          prototype candidate solutions
                           With all these advantages, it’s not
                                                                        • The right business change
                           surprising that the installed base             programme, with easily digestible
                           for SharePoint Server will grow at             training
                           an average annual rate of over 30%
                           for the next four years, according to
                           analysts Radicati.


2
Application Services Strategic Business Unit   The way we see it



SharePoint can do even                    Your SharePoint partner of
more in combination with                  choice
other products
                                          Capgemini can help you:
SharePoint plus Kofax – dealing           ndeploy SharePoint 2010 through an
with the paper mountain                    on-premise solution
Clients are often interested in           ndeploy SharePoint Online through
eliminating paper from offices             the cloud (including secure private
or processes, though they may              cloud) e.g. using Amazon EC2
underestimate the complexity of doing      services, or
so. To help achieve that objective,       n achieve a combination of both
we combine SharePoint with Kofax
software, which automatically             Incidentally, Capgemini also operates
captures content in any format,           the greenest data centre in the world,
paper or electronic. Kofax separates,     referred to as Merlin.
classifies, extracts and validates
information from varied content           With the help of Capgemini, Microsoft
sources (paper, fax, email, XML, PDF  ,   and Kofax, organisations are already
Office documents, and more), using        obtaining tangible business value from
SharePoint as the system of record and    SharePoint and, where applicable,
enabling straight-through processing.     Kofax business solutions.

Together, Kofax and SharePoint drive      Kimberly-Clark
out costs and improve productivity        Needing to measure performance in
by the elimination of data entry          its global manufacturing and supply
and reduction in error rates, while       chain management, Kimberley-Clark
delivering improved controls and          consolidated disparate reporting solu-
compliance.                               tions across manufacturing facilities
                                          into a central SharePoint system. With
SharePoint plus SAP – enriching the       one major customer, the company
end user experience                       realised $10m of enhanced revenues
Capgemini recognises the power of         that it would have otherwise lost.
connecting people to ERP solutions
such as SAP through a single portal,      BAE Systems
facilitating self-service and data        BAE Systems Global Combat Systems
consumption from many disparate           Vehicles wanted to expand its after-
systems. That’s why, jointly with SAP     market business by servicing the vehi-
and Microsoft, we have invested in a      cles it manufactures throughout their
solution called ERP+, which connects      lifecycle. Microsoft Office SharePoint
Microsoft and SAP technology to help      Server helped it create an information
users maximise their assets.              portal that has significantly increased
                                          the support offered to customers, and
With ERP+ in place, your staff can        the resultant revenue.
use Microsoft tools to increase their
efficiency and productivity in working    UK Ministry of Defence
with SAP accessing a wide range of        Since 2000 Capgemini has provided
SAP data through Microsoft tools          an online collaboration managed
such as MS Excel: because those tools     service for the UK Ministry of Defence
are familiar, training time is reduced    and its industry partners to over
and more people can use SAP. At the       15,000 users across 750 organisations.
same time, ERP+ lets the enterprise       Document management, record
centralise data and demonstrate good      management and workflow capability
governance. The net result is an          are based on SharePoint and operate
increase in the return on your SAP        on a trusted and secure infrastructure,
investment.                               accredited to hold information up to
                                          and including UK RESTRICTED.




                                                                                                                 3
www.capgemini.com




Severn Trent Water                         Do you need to understand
Severn Trent relied on email and
                                           SharePoint better?
decentralised data stores for content
management and collaboration,
                                           Perhaps you’re planning an investment
resulting in lengthy and expensive
                                           in SharePoint 2010, or are about
business processes. A solution based
                                           to undertake a rollout, upgrade or
on SharePoint Server 2010 has
                                           enhancement. Or perhaps you’ve
significantly speeded up the process
                                           already installed it, but have yet to see
of content publication, encouraged
                                           business value from your investment.
innovation and promoted a culture of
collaboration.
                                           At the same time, you may be
                                           wrestling with an expanding set
Toshiba
                                           of requirements and thinking that
To become more globally competitive,
                                           you will need to invest in specialist
improve communications across
                                           packages that you can ill afford. You
the group and save costs, Toshiba
                                           may even feel that your business can’t
deployed Microsoft Office products
                                           afford to deploy SharePoint at the
including Exchange Server 2010 and
                                           moment.
SharePoint, replacing 48,000 Lotus
Notes databases. Benefits included
                                           In all these cases, it’s worth talking to
better information sharing, closer
                                           Capgemini.
collaboration and savings estimated
to be worth over $21m on server,
hardware, licensing and operational
costs.

Premera Blue Cross
Case managers were coordinating
complex patient treatment
                                                                About Capgemini
programmes with multiple physicians
using paper-based processes
                                            ®




and multiple computer systems.
SharePoint helped them develop a                            Capgemini, one of the             to get the right balance of the best talent
system that could set priorities, track                   world’s foremost providers          from multiple locations, working as one
work, and show outstanding tasks.           of consulting, technology and outsourc-           team to create and deliver the optimum
                                            ing services, enables its clients to trans-       solution for clients.
Benefits included a 25% increase
                                            form and perform through technologies.            Present in 40 countries, Capgemini
in efficiency, a 17% increase in case       Capgemini provides its clients with               reported 2010 global revenues of
manager job satisfaction and expanded       insights and capabilities that boost their        EUR 8.7 billion and employs around
management capacity worth $9.6m.            freedom to achieve superior results               110,000 people worldwide.
                                            through a unique way of working, the              More information is available at
UK government agency                        Collaborative Business ExperienceTM.              www.capgemini.com
A solution based on SharePoint and          The Group relies on its global delivery
Kofax has delivered annual cost             model called Rightshore®, which aims              Rightshore® is a trademark belonging to Capgemini
savings of over £9m. Documents are
now centrally stored, easily retrievable
and accurately labelled. Employees
can quickly retrieve information
from a wide variety of documents to
provide better customer service. The       Andy Appleby                                      John Crosbie
solution has been rolled out to 11         Private Sector – Application Services             Information Management Solutions Director
                                           Strategic Business Unit                           john.crosbie@capgemini.com
sites.
                                           andrew.appleby@capgemini.com                      0870 905 3310
                                           0870 194 6843




                                                                                          Copyright ©2011 Capgemini. All rights reserved.

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Sharepoint 2010 implementation

  • 1. Application Services Strategic Business Unit The way we see it SharePoint 2010 implementation Don’t set out on your We also see great demand from new journey without a map clients who have already deployed SharePoint and struggle to deliver full By getting more out Some organisations have already value. We work with these clients to implemented Microsoft Office identify value opportunities, prioritise, of SharePoint, SharePoint Server to great effect. then deliver full value using our Capgemini can help Others, though, have struggled to SAFER (Structure, Analyse, Facilitate, Embed and Review) framework. you reduce costs by deliver their organisational goals; others again are still contemplating 10-30% for limited where and how best to start. Choosing the right start point and end additional spend point for a SharePoint implementation The arrival of SharePoint 2010 has is critical to delivering business value. prompted renewed interest. Clients Capgemini will collaborate with you to are asking us what’s different about help you to define your goals, identify SharePoint 2010, how it can help meet how to deliver value and plot your their goals, and whether it’s better to delivery route map. implement on-premise or in the cloud. Implementing SharePoint can be a Many clients, too, are asking for our complex journey. Let us guide you help in getting more value from an straight to your destination. existing implementation. For example, some companies are seeing good user uptake of SharePoint but have not achieved their desired business goals in terms of governance, control and compliance.
  • 2. SharePoint has more Prepare for success with power than you may think Capgemini A UK government Most organisations we talk with We can help you identify the business have yet to appreciate the depth and goals SharePoint could help you agency has achieved breadth of capability that SharePoint achieve, using features like those listed annual cost savings now provides. For example: above. Whatever those goals, it is vital to have the right road map specifying of over £9m by using n it can spearhead your application the start and end point for your SharePoint and modernisation and rationalisation particular objectives. Kofax to streamline programme its record centre capability With our global SharePoint delivery its document n delivers robust corporate records capabilities and experience, we have management management, supporting information a strong track record in helping our compliance and risk management clients design the right route map, and then in working with them to ensure n it enables efficiency savings by that they stay on the right road. implementing workflow and ensuring repeatability in business Also key to successful SharePoint processes implementations is the design of the n it can underpin a flexible, mobile SharePoint information architecture: and geographically distributed the processes surrounding information workforce (including home workers) governance, the retention policies, the n with its FAST search engine, it business rules, the site provisioning provides an enterprise-level portal and metadata design. and search capability n it delivers rich business intelligence Provide too little governance, and capabilities the implementation will run out of n it can manage your organisation’s control; make the architecture too digital assets complex or rigid, and your users will reject SharePoint. We can show n it provides a platform for you how to find the right balance; collaboration and social business, SharePoint 2010 makes it easier too. integrated with Microsoft’s unified messaging n it can be used as a portal to business-critical systems such as Success factors in SharePoint SAP, enabling user self-service and implementation unified presentation of disparate Capgemini will work with you to systems achieve: • A clear understanding of business SharePoint is excellent for all these objectives, goals and benefits purposes. It’s also more readily • The right organisational governance model and team available to your organisation than • Investment in SharePoint capability you may realise. Companies who and skills to make the solution are licensed for Windows Server sustainable (which most are) will already have a • An appropriate SharePoint SharePoint licence. The SharePoint Information Architecture – easy to platform can be accessed through govern, deploy and maintain Lotus Notes email clients, and can also • Removal of paper from your search Lotus Notes repositories. organisation • A focus on quick wins and prototype candidate solutions With all these advantages, it’s not • The right business change surprising that the installed base programme, with easily digestible for SharePoint Server will grow at training an average annual rate of over 30% for the next four years, according to analysts Radicati. 2
  • 3. Application Services Strategic Business Unit The way we see it SharePoint can do even Your SharePoint partner of more in combination with choice other products Capgemini can help you: SharePoint plus Kofax – dealing ndeploy SharePoint 2010 through an with the paper mountain on-premise solution Clients are often interested in ndeploy SharePoint Online through eliminating paper from offices the cloud (including secure private or processes, though they may cloud) e.g. using Amazon EC2 underestimate the complexity of doing services, or so. To help achieve that objective, n achieve a combination of both we combine SharePoint with Kofax software, which automatically Incidentally, Capgemini also operates captures content in any format, the greenest data centre in the world, paper or electronic. Kofax separates, referred to as Merlin. classifies, extracts and validates information from varied content With the help of Capgemini, Microsoft sources (paper, fax, email, XML, PDF , and Kofax, organisations are already Office documents, and more), using obtaining tangible business value from SharePoint as the system of record and SharePoint and, where applicable, enabling straight-through processing. Kofax business solutions. Together, Kofax and SharePoint drive Kimberly-Clark out costs and improve productivity Needing to measure performance in by the elimination of data entry its global manufacturing and supply and reduction in error rates, while chain management, Kimberley-Clark delivering improved controls and consolidated disparate reporting solu- compliance. tions across manufacturing facilities into a central SharePoint system. With SharePoint plus SAP – enriching the one major customer, the company end user experience realised $10m of enhanced revenues Capgemini recognises the power of that it would have otherwise lost. connecting people to ERP solutions such as SAP through a single portal, BAE Systems facilitating self-service and data BAE Systems Global Combat Systems consumption from many disparate Vehicles wanted to expand its after- systems. That’s why, jointly with SAP market business by servicing the vehi- and Microsoft, we have invested in a cles it manufactures throughout their solution called ERP+, which connects lifecycle. Microsoft Office SharePoint Microsoft and SAP technology to help Server helped it create an information users maximise their assets. portal that has significantly increased the support offered to customers, and With ERP+ in place, your staff can the resultant revenue. use Microsoft tools to increase their efficiency and productivity in working UK Ministry of Defence with SAP accessing a wide range of Since 2000 Capgemini has provided SAP data through Microsoft tools an online collaboration managed such as MS Excel: because those tools service for the UK Ministry of Defence are familiar, training time is reduced and its industry partners to over and more people can use SAP. At the 15,000 users across 750 organisations. same time, ERP+ lets the enterprise Document management, record centralise data and demonstrate good management and workflow capability governance. The net result is an are based on SharePoint and operate increase in the return on your SAP on a trusted and secure infrastructure, investment. accredited to hold information up to and including UK RESTRICTED. 3
  • 4. www.capgemini.com Severn Trent Water Do you need to understand Severn Trent relied on email and SharePoint better? decentralised data stores for content management and collaboration, Perhaps you’re planning an investment resulting in lengthy and expensive in SharePoint 2010, or are about business processes. A solution based to undertake a rollout, upgrade or on SharePoint Server 2010 has enhancement. Or perhaps you’ve significantly speeded up the process already installed it, but have yet to see of content publication, encouraged business value from your investment. innovation and promoted a culture of collaboration. At the same time, you may be wrestling with an expanding set Toshiba of requirements and thinking that To become more globally competitive, you will need to invest in specialist improve communications across packages that you can ill afford. You the group and save costs, Toshiba may even feel that your business can’t deployed Microsoft Office products afford to deploy SharePoint at the including Exchange Server 2010 and moment. SharePoint, replacing 48,000 Lotus Notes databases. Benefits included In all these cases, it’s worth talking to better information sharing, closer Capgemini. collaboration and savings estimated to be worth over $21m on server, hardware, licensing and operational costs. Premera Blue Cross Case managers were coordinating complex patient treatment About Capgemini programmes with multiple physicians using paper-based processes ® and multiple computer systems. SharePoint helped them develop a Capgemini, one of the to get the right balance of the best talent system that could set priorities, track world’s foremost providers from multiple locations, working as one work, and show outstanding tasks. of consulting, technology and outsourc- team to create and deliver the optimum ing services, enables its clients to trans- solution for clients. Benefits included a 25% increase form and perform through technologies. Present in 40 countries, Capgemini in efficiency, a 17% increase in case Capgemini provides its clients with reported 2010 global revenues of manager job satisfaction and expanded insights and capabilities that boost their EUR 8.7 billion and employs around management capacity worth $9.6m. freedom to achieve superior results 110,000 people worldwide. through a unique way of working, the More information is available at UK government agency Collaborative Business ExperienceTM. www.capgemini.com A solution based on SharePoint and The Group relies on its global delivery Kofax has delivered annual cost model called Rightshore®, which aims Rightshore® is a trademark belonging to Capgemini savings of over £9m. Documents are now centrally stored, easily retrievable and accurately labelled. Employees can quickly retrieve information from a wide variety of documents to provide better customer service. The Andy Appleby John Crosbie solution has been rolled out to 11 Private Sector – Application Services Information Management Solutions Director Strategic Business Unit john.crosbie@capgemini.com sites. andrew.appleby@capgemini.com 0870 905 3310 0870 194 6843 Copyright ©2011 Capgemini. All rights reserved.