1. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Enabling people earn a
better livelihood

2. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Agenda
• Summary
• Benefits for the employer
• Benefits for the employee
• The process
• Types of training
• Who is GroupL?

3. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Summary

4. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Summary
• Benefits for the employer
– Shorter recruitment cycle for job-ready candidates
– Improved employee quality of work by pre-boarding training
• Benefits for the employee
– Remove influence of harmful forces in the overseas recruitment
process
– Gain employable skills
– Ready to take on work immediately upon arrival
• Types of training
– Technical training on security services (NSI/ Abu Dhabi) and FM
– Soft skills training for retail, hospitality and healthcare
• Who is GroupL
– 42 year old company with roots in FM/ security
– Workforce solutions provider with extensive training
expertise

5. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Benefits for the employer

6. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Benefits for the employer
Shorter recruitment cycle
• Post selection, candidates undergo appropriate
training
• This training is conducted in the country of
recruitment while the candidate awaits visa
• There is now no requirement of the candidate
being trained again upon arrival in the country of
work
• Candidate arrives JOB-READY
• Up to 50% cost saving as candidate is not
sitting in accommodation but being put to
earn revenues faster

7. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Benefits for the employer
Improved quality of work
• Majority of the workers come from developing
nations with differing backgrounds, thereby
creating gaps
• Sensitising the workers to these matters greatly
enhances their confidence and intra-team
interaction
• Skills gained through pre-boarding training result
in higher output from the day of arrival – the
candidates arrive JOB-READY leading to
increased income

8. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Benefits for the employee

9. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Benefits for the employee
Remove harmful elements
• Go direct to the catchment areas. Enlist support
of
– Religious organisations
– NGOs
– Educational institutions
• Build fail-safe mechanisms to prevent abuse of
prospective workers
• Helpline available to address any recruitment
related exploitation

10. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Benefits for the employee
Gain employable skills
• Appreciate cultural differences between home
country and country of work
• Understand local laws and expectations
• Gain a working knowledge of English and/ or
Arabic
Ready to work immediately
• Technical skills acquired during training allow
the worker to start contributing at work
immediately

11. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
The Process

12. Training  Placement  HRConsulting
Enabling people earn a better livelihood
The process
Demand for
workers is
raised
Source
potential
candidates
Pre-screening
Interview by
employer
Training of
selected staff
Visas
Mobilisation
to country of
employment

13. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
The Training Program

14. Training  Placement  HRConsulting
Enabling people earn a better livelihood
The Training Program
• Security – 6 day course
– Introduction to course, private security in the GCC
– Overview of MOL, MOI, regulatory bodies, the
GCC
– Radio communication and traffic control
– Self defence
– Hazards, emergencies & crowd control
– Alarms & CCTV
– 1 hour written exam + 30 minute physical test

15. Training  Placement  HRConsulting
Enabling people earn a better livelihood
The Training Program
• Facility Management
– Housekeeping – 10 days
– Electrician – 8 days
– Plumber – 8 days
– AC Technician – 10 days
– HVAC Technician – 10 days
– Fire Technician – 9 days
– Emergency Response – 3 days
– First Aid – 1 day

16. Training  Placement  HRConsulting
Enabling people earn a better livelihood
The Training Program
• Soft-skills
– Grooming – 5 days
– Social graces – 1 day
– Communication – 4 days
– Grasp of basic English – 7 days
– Telephone skills – 1 day
– Customer care & complaint handling – 2 days

17. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Who is GroupL?

18. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Who is GroupL?
• Founded on 1st September 1973 in Kolkata
• Started as a security guard company
• 18 offices in India + UAE + Nepal
• Headquartered in Kolkata, India
• Expanded into associated services, including training,
housekeeping, facility management and HR services
• Employ over 10,000 staff
• Today, helps people earn a better livelihood
through training
• More information available on: www.GroupL.in

19. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Who is GroupL?
• In the UAE, GroupL is a ‘not-only-for-profit’, social enterprise
focused on Ethical Recruitment
• Witnessed the exploitation of candidates during their
recruitment into the security industry in the middle east
• GroupL FZE was set-up initially to protect potential security
guards through training and awareness at the recruitment stage
• Today, GroupL FZE is rolling out its services to other industries
like facility management, retail, hospitality, logistics and
healthcare
• We now have a presence in South Asia, South East Asia
and Africa
• More information available on: www.GroupL.ae

20. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Who is GroupL?
Mr AM Luthra
Chairman
Mr Kabir Luthra
Director – Overseas
& Training
Training
Soft-skill Training Security Training
FM Training
Overseas
Recruitment
South Asia South East Asia
Africa
Mr Angad Luthra
Director – India &
FM

21. Training  Placement  HRConsulting
Enabling people earn a better livelihood
Some clients
Security FM Retail Others

22. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
• Associated with the UAE’s National Security
Institute (NSI) to train security guards overseas
• Established security training centres in Kochi and
Delhi, India to train guards as per NSI’s curriculum
• Run pilot projects in Ghana, Uganda and Nepal
for training of security guards
• Entered into agreement with Kerala Labour
Ministry for training of security guards in India
• Sourced, trained and deployed over 800
security guards to the UAE

23. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
• Established housekeeping training centres in
India – Delhi, Bangalore and Kolkata
• Utilised existing infrastructure to conduct pre-
screening and pre-deployment training for
candidates
• Run soft-skills training courses for
– Customer service staff in UAE
– Retail sales staff in India for employment in UAE
– Housekeepers in India for employment in UAE

24. Training  Placement  HRConsulting
Enabling people earn a better livelihood
GroupL FZE
Appendices

25. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
NSI representatives visiting our offices in India as part of their due diligence
November 2012

26. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
GroupL Trainers at NSI as part of the handholding process
September 2013

27. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Labour Minister, Government of Kerala, Shri Shibu Baby John at NSI
December 2013

28. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Col Raja Somasundaram, Dty Managing Director, Spark Security Services, selecting candidates in Kochi
January 2014

29. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Batch 001 on completing their training at Kochi, Kerala
February 2014

30. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Training security guards for Spark Security (Abu Dhabi) in Accra, Ghana
June 2015

31. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Fire-training being imparted to security guards recruited by SkillForce (Abu Dhabi) in India
October 2015

32. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Retail staff placed at Gucci (India) post soft-skills training
July 2014

33. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Post soft-skills training, potential candidates for Rivoli Group undergo evaluation test
January 2015

34. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Technicians undergoing dexterity test for PowerBar (RAK) in Uganda
July 2015

35. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Housekeeping staff undergoing selection for Chicago Maint. & Const. post training in Uganda
August 2015

36. Training  Placement  HRConsulting
Enabling people earn a better livelihood
What have we done so far?
Retail staff selection for Al Tamy Group (Dubai) in India
November 2015