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The way your organization manages its IT Service Management (ITSM) practices affects its ability to react to changes and customer needs by planning and delivering software quicker and easier. How you do that in the Cloud needs some special consideration.
In this webinar, we will look at how Atlassian’s new Jira Service Management (the next generation of Jira Service Desk) solution in the Cloud can help enable ITSM best practices by simplifying and centralizing ITSM operations through integrations and new features.
Join AJ Schmalenberger, Atlassian Solutions Architect at Cprime, as we review the key changes and how they help facilitate ITSM implementation within your organization while getting the most out of the solution. We will also cover the potential impact on your current Atlassian configuration in Cloud.
In this session, we explore:
* Why ITSM practices are important to your organization
* What Jira Service Management in the Cloud offers
* How you can take advantage of these new features to centralize and simplify your ITSM practices
* How to make the switch if you are using the Jira Service Desk Server