Learn how to design an experience by first focusing on what the solution should enable. In other words, spend time thinking about what your final design should DO before you start thinking about how a design will work, or look.
This presentation is for designers, project managers, and developers.
I am a ux designer. I use this methodology on every project big or small. This method even works in the most dysfunctional environments. This method will help you with or without user centered research.
I truly hope this helps you on your next project. Let me know if you have questions or concerns.