1. Front cover
IBM TotalStorage
Productivity Center:
The Next Generation
Effectively use the IBM TotalStorage
Productivity Center
Efficiently manage your storage
subsystems using one interface
Easily customize reports for
your environment
Mary Lovelace
Tom Conway
Werner Eggli
Marta Greselin
Hartmut Harder
Stefan Lein
Massimo Mastrorilli
ibm.com/redbooks

3. International Technical Support Organization
IBM TotalStorage Productivity Center: The Next
Generation
September 2006
SG24-7194-00

4. Note: Before using this information and the product it supports, read the information in “Notices” on
page xi.
First Edition (September 2006)
This edition applies to Version 3, Release 1, of IBM TotalStorage Productivity Center (product number
5608-VC0).
© Copyright International Business Machines Corporation 2006. All rights reserved.
Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

5. Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Chapter 1. Introduction to IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . 1
1.1 What is IBM TotalStorage Productivity Center? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1.1 TotalStorage Productivity Center structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1.2 IBM TotalStorage Productivity Center components . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 What is new in IBM TotalStorage Productivity Center V3.1 . . . . . . . . . . . . . . . . . . . . . . 8
1.2.1 Changes between TPC V3.1 and V2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3 Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3.1 IBM TotalStorage Productivity Center Limited Edition . . . . . . . . . . . . . . . . . . . . . 11
1.3.2 IBM TotalStorage Productivity Center Standard Edition . . . . . . . . . . . . . . . . . . . . 12
1.3.3 IBM TotalStorage Productivity Center for Replication. . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2. Key concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Standards used in IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . 14
2.1.1 ANSI standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1.2 Web-Based Enterprise Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1.3 Storage Networking Industry Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.4 Simple Network Management Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1.5 Fibre Alliance MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.2 Service Location Protocol overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.2.1 SLP architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.2.2 SLP communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.3 Configuration recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.3 Common Information Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.4 Component interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.4.1 CIMOM discovery with SLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.4.2 How CIM Agent works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.5 Tivoli Common Agent Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.5.1 Tivoli Agent Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.5.2 Common Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.6 Communication in TotalStorage Productivity Center. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.7 IBM TotalStorage Productivity Center basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.7.1 Collecting data in general . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.7.2 Role-based Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 3. Installation planning and considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2 Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.2 Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.3 Preinstallation check list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.3.1 TCP/IP ports used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
© Copyright IBM Corp. 2006. All rights reserved. iii

6. 3.4 User IDs and security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.4.1 User IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4.2 Increasing user security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4.3 Certificates and key files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.4.4 Services and service accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.5 Starting and stopping the managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.6 Server recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.7 Supported subsystems, devices, filesystems, databases . . . . . . . . . . . . . . . . . . . . . . . 53
3.7.1 Storage subsystem support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.7.2 Tape library support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.7.3 File system support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.7.4 Network File System support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.7.5 Database support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.8 Security considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 4. TotalStorage Productivity Center
installation on Windows 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4.1 TotalStorage Productivity Center installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.1.1 Typical installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.1.2 Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.1.3 CD layout and components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.2 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.2.1 One-server environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.2.2 Two-server environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.3 Hardware prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.3.1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.3.2 Disk space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.4 Software prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.4.1 Databases supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5 Preinstallation steps for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.5.1 Verify primary domain name systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.5.2 Activate NetBIOS settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.5.3 Internet Information Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.5.4 Create Windows user ID to install Device server and Data server . . . . . . . . . . . . 65
4.5.5 User IDs and password to be used and defined . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.6 DB2 install for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.6.1 Agent Manager installation for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4.7 Install TotalStorage Productivity Center components . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4.7.1 Verifying installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
4.7.2 Installing Data and Device Servers, GUI, and CLI . . . . . . . . . . . . . . . . . . . . . . . 100
4.8 Configuring the GUI for Web Access under Windows 2003 . . . . . . . . . . . . . . . . . . . . 107
4.8.1 Installing Internet Information Services (IIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4.8.2 Configuring IIS for the TotalStorage Productivity Center GUI. . . . . . . . . . . . . . . 110
4.8.3 Launch the TotalStorage Productivity Center GUI . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 5. TotalStorage Productivity Center installation on AIX . . . . . . . . . . . . . . . . 117
5.1 TotalStorage Productivity Center installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
5.1.1 Typical installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
5.1.2 Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
5.1.3 CD layout and components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
5.2 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
5.3 Hardware Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
5.4 Software Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
5.4.1 Databases supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
iv IBM TotalStorage Productivity Center: The Next Generation

7. 5.5 Preinstallation steps for AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
5.5.1 Verify primary domain name servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
5.5.2 User IDs, passwords, and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
5.5.3 Create the TotalStorage Productivity Center user ID and group. . . . . . . . . . . . . 124
5.5.4 Creating and sizing file systems and logical volumes . . . . . . . . . . . . . . . . . . . . . 125
5.5.5 Verify port availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5.6 DB2 installation for AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
5.6.1 Accessing the installation media with CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
5.6.2 Accessing the installation media with a downloaded image . . . . . . . . . . . . . . . . 127
5.6.3 Preparing the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
5.6.4 Beginning the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
5.6.5 Verifying the DB2 installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
5.6.6 Removing the CD from the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
5.7 Installing the DB2 fix pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
5.7.1 Obtaining and installing the latest DB2 fix pack . . . . . . . . . . . . . . . . . . . . . . . . . 143
5.7.2 Add the root user to the DB2 instance group . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
5.8 Agent Manager installation for AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
5.8.1 Accessing the installation media using CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
5.8.2 Accessing the installation media using a downloaded image . . . . . . . . . . . . . . . 146
5.8.3 Preparing the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
5.8.4 Beginning the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
5.8.5 Removing the CD from the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
5.9 Installing IBM TotalStorage Productivity Center for AIX . . . . . . . . . . . . . . . . . . . . . . . 157
5.9.1 Order of component installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
5.9.2 Accessing the installation media with a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
5.9.3 Accessing the installation media with a downloaded image . . . . . . . . . . . . . . . . 158
5.9.4 Preparing the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
5.9.5 Sourcing the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5.9.6 Assigning file system ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5.9.7 Installing the database schema . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5.9.8 Installing Data server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
5.9.9 Installing Device server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
5.9.10 Installing agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
5.9.11 Installing the Java Graphical User and the Command Line Interface . . . . . . . . 182
5.10 Installing the user interface for access with a Web browser . . . . . . . . . . . . . . . . . . . 186
5.10.1 Distributing the Graphical User Interface with a Web browser . . . . . . . . . . . . . 187
Chapter 6. Agent deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
6.1 Functional overview: Which agents do I need?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
6.1.1 Types of agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
6.1.2 TotalStorage Productivity Center component use of agents. . . . . . . . . . . . . . . . 197
6.2 Agent infrastructure overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
6.3 Agent deployment options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
6.3.1 Local installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
6.3.2 Remote installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
6.4 Local installation of Data and Fabric Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
6.4.1 Interactive installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
6.4.2 Unattended (silent) installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
6.5 Remote installation of Data and Fabric Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
6.5.1 Preparing the remote installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
6.5.2 Performing the remote installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
6.6 Verifying the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
6.6.1 Logfiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Contents v

8. 6.7 Uninstalling Data and Fabric Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
6.7.1 Remote uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
6.7.2 Local uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
6.8 Upgrading the Data Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Chapter 7. CIMOM installation and customization. . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
7.2 Planning considerations for CIMOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
7.2.1 CIMOM configuration recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
7.3 SNIA certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
7.4 Installing CIM Agent for ESS 800/DS6000/DS8000 . . . . . . . . . . . . . . . . . . . . . . . . . . 242
7.4.1 CIM Agent and LIC level relationship for DS8000. . . . . . . . . . . . . . . . . . . . . . . . 243
7.4.2 CIM Agent and LIC level relationship for DS6000. . . . . . . . . . . . . . . . . . . . . . . . 244
7.4.3 ESS CLI Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
7.4.4 DS CIM Agent install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
7.4.5 Post-installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
7.4.6 Configuring the DS CIM Agent for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
7.4.7 Restart the CIMOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
7.4.8 CIMOM user authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
7.5 Verifying connection to the storage subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
7.5.1 Adding your CIMOM to the TotalStorage Productivity Center GUI . . . . . . . . . . . 269
7.5.2 Problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
7.5.3 Confirming that ESS CIMOM is available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
7.5.4 Start the CIM Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
7.6 Installing CIM agent for IBM DS4000 family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
7.6.1 Registering DS4000 CIM agent if SLP-DA is in place. . . . . . . . . . . . . . . . . . . . . 281
7.6.2 Verifying and managing CIMOM availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
7.7 Configuring CIMOM for SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
7.7.1 Adding the SVC TotalStorage Productivity Center for Disk user account. . . . . . 286
7.7.2 Registering the SAN Volume Controller host in SLP . . . . . . . . . . . . . . . . . . . . . 292
7.8 Configuring CIMOM for McData switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
7.8.1 Planning the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
7.8.2 Supported configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
7.8.3 Installing SMI-S Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
7.8.4 Configuring the SMI-S interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
7.8.5 Verifying the connection with TPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
7.9 Configuring the CIM Agent for Brocade Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
7.9.1 Planning the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
7.9.2 Installing the CIM Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
7.9.3 SLP installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
7.9.4 Changing the ports used in the CIM Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
7.9.5 Connecting the CIM Agent with TPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
7.10 Configuring the CIM Agent for Cisco switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
7.10.1 Enabling and configuring the CIM Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
7.10.2 Connecting the CIM Agent with TPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
7.11 Configuring the CIM Agent for IBM Tape Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . 318
7.11.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
7.11.2 SMI-S Agent for Tape Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
7.11.3 Configuring the SMI-S Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
7.12 Discovering endpoint devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
7.13 Verifying and managing CIMOMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
7.14 Interoperability namespace summary table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
7.15 Planning considerations for SLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
vi IBM TotalStorage Productivity Center: The Next Generation

9. 7.15.1 Considerations for using SLP DA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
7.15.2 SLP configuration recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
7.15.3 General performance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
7.16 CIMOM registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
7.16.1 Manual method to add a CIMOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
7.16.2 Automated method to add CIMOMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
7.16.3 Configuring TotalStorage Productivity Center for SLP discovery . . . . . . . . . . . 335
7.16.4 Registering the CIM Agent to SLP-DA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
7.16.5 Creating slp.reg file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Chapter 8. Getting Started with TotalStorage Productivity Center. . . . . . . . . . . . . . . 339
8.1 Infrastructure summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
8.2 TotalStorage Productivity Center function overview . . . . . . . . . . . . . . . . . . . . . . . . . . 341
8.3 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
8.3.1 Starting the GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
8.3.2 Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
8.3.3 GUI basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
8.4 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
8.4.1 Configuring CIMOMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
8.4.2 Verifying Data and Fabric Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
8.4.3 Configuring out-of-band fabric connectivity (SNMP/API) . . . . . . . . . . . . . . . . . . 358
8.5 Collecting data about your infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
8.5.1 Creating Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
8.5.2 Creating Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
8.5.3 Creating Pings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
8.5.4 Creating Performance Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
8.6 Retrieving and displaying data about your Infrastructure . . . . . . . . . . . . . . . . . . . . . . 376
8.6.1 Viewing data about your storage subsystems. . . . . . . . . . . . . . . . . . . . . . . . . . . 376
8.6.2 Viewing data about your fabrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
8.7 Viewing data about your tape libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
8.7.1 Viewing data about your computers and file systems . . . . . . . . . . . . . . . . . . . . . 393
8.8 Alerting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
8.9 Configuring your storage subsystems and switches . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Chapter 9. Topology viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
9.1 Design principles and concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
9.1.1 Progressive information disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
9.1.2 Semantic Zooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
9.1.3 Entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
9.1.4 Information Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
9.1.5 Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
9.1.6 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
9.1.7 Status propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
9.1.8 Hovering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
9.1.9 Pinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
9.1.10 Zone and zonesets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
9.1.11 Removing entities from the database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
9.1.12 Refreshing the Topology Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
9.2 Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
9.2.1 Launch the Topology Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
9.2.2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
9.2.3 Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
9.2.4 Fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Contents vii

10. 9.2.5 Storage Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
9.3 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
9.4 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
Chapter 10. Managing and monitoring your storage subsystem . . . . . . . . . . . . . . . . 453
10.1 Case study 1: adding new servers and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
10.1.1 Server tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
10.1.2 Storage provisioning and zoning on Colorado . . . . . . . . . . . . . . . . . . . . . . . . . 459
10.1.3 Storage Provisioning and Zoning on AZOV ( 002-AZOV ) . . . . . . . . . . . . . . . . 465
10.1.4 Post activities for Colorado and AZOV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
10.1.5 Manual zone configuration with TPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
10.2 Case Study 2: Detect and alert unwanted files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
10.2.1 Prerequisite steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
10.2.2 Create a Scan targeted to the specific filesystem . . . . . . . . . . . . . . . . . . . . . . . 483
10.2.3 Create a customized report for the scan-results . . . . . . . . . . . . . . . . . . . . . . . . 487
10.2.4 Set up the constraint definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
10.2.5 Rescan the filesystem to see if there is a violation . . . . . . . . . . . . . . . . . . . . . . 494
10.2.6 Activate Archive/Delete Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
10.3 Case Study 3: Policy management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
10.3.1 The steps to perform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
10.3.2 Create a Scan and a Report targeted to a specific filesystem . . . . . . . . . . . . . 503
10.3.3 Define an alert for a filesystem threshold condition (optional) . . . . . . . . . . . . . 506
Chapter 11. Hints, tips and good to knows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
11.1 Selecting an SMS or DMS tablespace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
11.2 DB2 installation known issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
11.3 How to get rid of Engenio provider 5989 port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
11.4 DB2 view for CIMOM discovered each subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . 511
11.5 Valid characters for user ID and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
11.5.1 Typical installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
11.5.2 Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
11.6 How to change timeout value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
11.7 Common Agent and Agent Manager documentation . . . . . . . . . . . . . . . . . . . . . . . . 513
11.7.1 For an installed Common Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
11.7.2 For an installed Agent Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
11.7.3 Scripts to clean up TPC V3.1 component or complete install . . . . . . . . . . . . . . 513
11.8 SLP configuration recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
11.8.1 SLP registration and slptool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
11.9 Tivoli Common Agent Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
11.9.1 Locations of configured user IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
11.9.2 Tivoli Agent Manager status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
11.10 Verifying if a port is in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518
Appendix A. Worksheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
User IDs and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520
Server information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520
User IDs and passwords for key files and installation. . . . . . . . . . . . . . . . . . . . . . . . . . 521
Storage device information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
IBM TotalStorage Enterprise Storage Server, DS6000, DS8000 . . . . . . . . . . . . . . . . . 522
IBM DS4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523
IBM SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
viii IBM TotalStorage Productivity Center: The Next Generation

11. Other publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526
Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527
Contents ix

12. x IBM TotalStorage Productivity Center: The Next Generation

13. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult
your local IBM representative for information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or imply that only that IBM product,
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© Copyright IBM Corp. 2006. All rights reserved. xi

14. Trademarks
The following terms are trademarks of the International Business Machines Corporation in the United States,
other countries, or both:
AIX 5L™ FlashCopy® System Storage™
AIX® ibm.com® Tivoli Enterprise Console®
Cloudscape™ IBM® Tivoli Enterprise™
DB2 Universal Database™ iSeries™ Tivoli®
DB2® NetView® TotalStorage®
DS4000™ Power PC® WebSphere®
DS6000™ POWER4™ xSeries®
DS8000™ POWER5™ z/OS®
Enterprise Storage Server® pSeries® zSeries®
ESCON® Redbooks (logo) ™
eServer™ Redbooks™
The following terms are trademarks of other companies:
Java, JDBC, JDK, JRE, JVM, Solaris, Sun, Sun Microsystems, and all Java-based trademarks are trademarks of Sun
Microsystems, Inc. in the United States, other countries, or both.
Active Directory, Internet Explorer, Microsoft, Windows Server, Windows, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.
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Corporation or its subsidiaries in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
xii IBM TotalStorage Productivity Center: The Next Generation

15. Preface
IBM TotalStorage® Productivity Center is a suite of infrastructure management software that
can centralize, automate, and simplify the management of complex and heterogeneous
storage environments. It can help reduce the effort of managing complex storage
infrastructures, improve storage capacity utilization, and improve administration efficiency.
IBM TotalStorage Productivity Center allows you to respond to on demand storage needs and
brings together, in a single point, the management of storage devices, fabric, and data.
TotalStorage Productivity Center V3.1 is a rewrite of previous versions. This IBM Redbook
shows you how to access the functions as compared to the previous releases.
This IBM Redbook is intended for administrators and users who are installing and using IBM
TotalStorage Productivity Center. It provides an overview of the product components and
functions. It describes the hardware and software environment required and provides a step-
by-step installation procedure. Customization and usage hints and tips are also provided.
This book is not a replacement for existing IBM Redbooks™ or product manuals that detail
the implementation and configuration of individual products that make up the IBM
TotalStorage Productivity Center, or the products as they may have been called in previous
versions. We refer to those books as appropriate throughout this book.
The team that wrote this redbook
This redbook was produced by specialists from around the world working at the International
Technical Support Organization (ITSO), San Jose Center. The book was completed in two
phases. The team pictures are shown in on this page and on page xiv.
From left to right: Massimo, Marta, Tom , and Mary
© Copyright IBM Corp. 2006. All rights reserved. xiii

16. From left to right: Hartmut, Stefan, and Werner
Mary Lovelace is a Consulting IT specialist at the International Technical Support
Organization. She has more than 20 years of experience with IBM in large systems, storage
and Storage Networking product education, system engineering and consultancy, and
systems support. She has written many redbooks on TotalStorage Productivity Center and
z/OS® storage products.
Tom Conway is an Infrastructure Architect in the United States of America. He has 16 years
of experience in the Open Systems Infrastructure field. He joined IBM in 2001 and became
the Chief Engineer of the IBM Global Services SAN Interoperability Lab at the IBM National
Test Center in Gaithersburg, Maryland. His areas of expertise include Open Systems server
hardware, operating systems, networking, and storage hardware and software, including the
IBM TotalStorage Productivity Center. He is an IBM Certified Professional Server Expert.
Werner Eggli is a Senior IT Specialist with IBM Switzerland. He has more than 20 years
experience in Software Development, Project Managment and Consulting concentrating in
the Telecommunication Segment. Werner joined IBM in 2001 and works in presales as a
Storage SE for Open Systems. His expertise is the design and implementation of IBM
Storage Solutions (ESS/FAStT/LTO/NAS/SAN/SVC). He holds a degree in Dipl.Informatiker
(FH) from Fachhochschule Konstanz, Germany.
Marta Greselin is an IT specialist working for IBM Software Group in Italy. She joint IBM in
1999. Her role is Technical Sales Support in Tivoli®. She has seven years of experience in
selling and implementing Proof of Concept scenarios for Storage Management software
solutions both in Tivoli and TotalStorage Open Software. She holds a degree in Physics from
Università Statale di Milano. Her area of expertise include IBM Tivoli Storage Manager, IBM
TotalStorage Productivity Center, IBM TotalStorage SAN Volume Controller, IBM
TotalStorage SAN File System.
Hartmut Harder is an IT Specialist based in Karlsruhe, Germany. Before joining IBM in 1985
he ompleted his education as a certified engineer of electronics. He started with IBM ITS
Delivery as a Hardware Specialist for Large System customers. In his more than 20 years of
IT experience, he has been working two thirds of this time in several areas of Systems
Management software products like Tivoli Framework,Tivoli Monitoring,Software Distribution
xiv IBM TotalStorage Productivity Center: The Next Generation

17. with NetView® DM/2. For the last six years he has focussed on storage related products like
Tivoli Storage Manager. His working knowledge is gained from supporting customers with
planning,implementing and supporting IBM Storage Management Solutions.
Stefan Lein is a Consulting IT Specialist working for Field Technical Sales Support in the IBM
Storage Sales Organization in Germany. He joined IBM in 1993 and has worked in several
sales and technical roles. He has five years of experience experience providing presales and
postsales support for IBM TotalStorage solutions for open systems. His areas of special
expertise include IBM Disk Systems and the IBM Storage Software solution portfolio. Stefan
is a certified IBM Certified Specialist for TotalStorage Networking and Virtualization
Architecture and for Open Systems Storage Solutions. He holds a degree in Computer
Science of the University of Applied Science in Nürnberg Germany and a degree in
economical engineering of the University of Applied Science in Würzburg/Schweinfurt,
Germany.
Massimo Mastrorilli is an Advisory IT Storage Specialist in Switzerland. He joined IBM Italy
in 1989 and seven years ago he moved to IBM Switzerland, based in Lugano. He has 16
years of experience in implementing, designing, and supporting Storage solutions in S390
and Open Systems environment. His areas of expertise include IBM Tivoli Storage Manager,
SAN Storage Area Network, and Storage solutions for Open Systems. He is an IBM Certified
Specialist for TSM, Storage Sales and Open System Storage™ Solutions. He is a member of
Tivoli GRT Global Response Team group.
Thanks to the following people for their contributions to this project:
Robert Haimowitz
Sangam Racherla
International Technical Support Organization
Diana Duan
Doug Dunham
Paul Lee
Curtis Neal
Jeanne Ostdiek
Scott Venuti
San Jose, California
IBM USA
Russ Warren
Storage Software Project Management
Research Triangle Park, North Carolina
IBM USA
Mike Griese
Technical Support Marketing
Rochester, Minnisota
IBM USA
Derek Jackson
Advanced Technical Support
Gaithersburg, Maryland
IBM USA
Preface xv

18. Tina Dunton
Nancy Hobbs
Sudhir Koka
Bryant Lee
Arvind Surve
Bill Tuminaro
Miki Walters
TotalStorage Productivity Center Development
San Jose, California
IBM USA
Eric Butler
Andreas Dieberger
Roberto Pineiro
Ramani Routray
IBM Research
San Jose, California
IBM USA
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technologies. You'll team with IBM technical professionals, Business Partners and/or
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Your efforts will help increase product acceptance and customer satisfaction. As a bonus,
you'll develop a network of contacts in IBM development labs, and increase your productivity
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Find out more about the residency program, browse the residency index, and apply online at:
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Comments welcome
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xvi IBM TotalStorage Productivity Center: The Next Generation

19. 1
Chapter 1. Introduction to IBM TotalStorage
Productivity Center
IBM TotalStorage Productivity Center is a storage management solution that can help you
reduce the effort required to manage complex storage infrastructures and improve storage
utilization and administration efficiency. This solution allows you to respond to on demand
storage needs and brings together, in a single point, the management of storage devices,
fabric, and data. In this chapter, we provide an overview of IBM TotalStorage Productivity
Center V3.1.
© Copyright IBM Corp. 2006. All rights reserved. 1

20. 1.1 What is IBM TotalStorage Productivity Center?
IBM TotalStorage Productivity Center is an integrated set of software components that
provides end-to-end storage management, from the host and application to the target storage
device in a heterogeneous platform environment. This software offering provides disk and
tape library configuration and management, performance management, SAN fabric
management and configuration, and host-centered usage reporting and monitoring from the
perspective of the database application or file system. IBM TotalStorage Productivity Center:
Simplifies the management of storage infrastructures.
Manages, configures, and provisions SAN-attached storage.
Monitors and tracks performance of SAN-attached devices.
Monitors, manages, and controls (through zones) SAN fabric components.
Manages the capacity utilization and availability of file systems and databases.
TotalStorage Productivity Center V3.1 is an integrated storage infrastructure management
solution that simplifies, automates and optimizes the management of storage devices,
storage networks and capacity utilization of file systems and databases. It helps you manage
the capacity utilization of file systems and databases and automate file system capacity
provisioning, perform device configuration and management of multiple devices from a single
user interface, tune and proactively manage the performance of storage devices on the SAN
and manage, monitor and control your SAN fabric.
TotalStorage Productivity Center V3.1 provides a single management platform that allows you
to centralize how you manage your storage infrastructure. By providing an integrated suite
with management modules focused on various aspects of the storage infrastructure,
TotalStorage Productivity Center delivers the capability to do role based administration,
single sign-on and a single management server and repository. The central console provides
a centralized place to monitor, plan, configure, report and do problem determination on the
SAN fabric, storage arrays and storage capacity.
1.1.1 TotalStorage Productivity Center structure
In this section, we look at the TotalStorage Productivity Center structure from the logical and
physical view.
Logical Structure
The logical structure of TotalStorage Productivity Center V3.1 has three layers, as shown in
Figure 1-1 on page 3.
The infrastructure layer consists of basic function such as messaging, scheduling, logging,
device discovery, and a consolidated database shared by all components of TotalStorage
Productivity to ensure consistent operation and performance.
The application layer consists of core TotalStorage Productivity Center management
functions, based on the infrastructure implementation, that provide different disciplines of
storage or data management. These application components are most often associated with
the product components that make up the product suite, such as fabric management, disk
management, replication management and data management.
The interface layer presents integration points for the products that make up the suite. The
integrated graphical user interface (GUI) brings together product and component functions
into a single representation that seamlessly interacts with the components to centralize the
tasks for planning, monitoring, configuring, reporting, topology viewing, and problem
resolving.
2 IBM TotalStorage Productivity Center: The Next Generation

21. Interfaces Automated Integrated
Best User
Practices Interface
Provisioning / Workflow
WSDL CL
Management
Fabric Disk Replication Performance Data Others …
Applications Fabric Disk Replication Performance Data Others …
Scheduling,
Device Discovery Scheduling,
Device Discovery Consolidated Database Messages
Infrastructure And Control Consolidated Database Messages
And Control Logging
C
Logging
l
C
Control Monitor Discovery a
l
Interface Interface Interface C
s
a
l
s
C
s
a
M
Control
Discover API
l
s
Proc ess
Proc ess s
a
a
M
Proc ess
Translator Job Engine
s
p
Queue Queue Queue Queue
s
a
Monitor CIMSc anner
SLPSc annerSLPPars er CIMPars er M
p
s
p
Copy
CIMObj ect
Pars er CIMXMLParser
a
e
Legend CIMProc ess or M
p
p
r
Infr astr ucture
Services Domai n s pecific
Plug-ins
a
DB e
Profil e
(eCS) Driver
p
p
r
CIM e
ESSNI Agent SNMP p
Client r
Library Library Library e
Library r
…
Figure 1-1 TotalStorage Productivity Center V3.1 logical structure
Physical structure
IBM TotalStorage Productivity Center is comprised of the following elements:
A data component IBM TotalStorage Productivity Center for Data (formerly IBM Tivoli
Storage Resource Manager)
A fabric component IBM TotalStorage Productivity Center for Fabric (formerly IBM Tivoli
SAN Manager)
A disk component IBM TotalStorage Productivity Center for Disk (formerly IBM
TotalStorage Multiple Device Manager)
A replication component (formerly IBM TotalStorage Multiple Device Manager Replication
Manager)
IBM TotalStorage Productivity Center includes a centralized suite installer and IBM
TotalStorage Productivity Center for Data and IBM TotalStorage Productivity Center for
Fabric share a common agent to manage the fabric as well as capacity utilization of file
systems and databases. Figure 1-2 on page 4 shows the TotalStorage Productivity Center
V3.1 physical structure.
Chapter 1. Introduction to IBM TotalStorage Productivity Center 3

22. T PC
D atabase
Figure 1-2 TotalStorage Productivity Center structure
The Data server is the control point for product scheduling functions, configuration, event
information, reporting, and GUI support. It coordinates communication with agents and data
collection from agents that scan file systems and databases to gather storage demographics
and populate the database with results. Automated actions can be defined to perform file
system extension, data deletion, and Tivoli Storage Manager backup or archiving or event
reporting when defined thresholds are encountered. The Data server is the primary contact
point for GUI user interface functions. It also includes functions that schedule data collection
and discovery for the Device server.
The Device server component discovers, gathers information from, analyzes performance of,
and controls storage subsystems and SAN fabrics. It coordinates communication with agents
and data collection from agents that scan SAN fabrics.
The single database instance serves as the repository for all TotalStorage Productivity Center
components.
The Data agents and Fabric agents gather host, application, and SAN fabric information and
send this information to the Data server or Device server.
The GUI allows you to enter information or receive information for all TotalStorage
Productivity Center components.
The command-line-interface (CLI) allows you to issue commands for major TotalStorage
Productivity Center functions.
4 IBM TotalStorage Productivity Center: The Next Generation

23. 1.1.2 IBM TotalStorage Productivity Center components
In this section we provide more details onthe components that make up the TotalStorage
Productivity Center.
IBM TotalStorage Productivity Center for Data
IBM TotalStorage Productivity Center for Data is designed to provide a comprehensive
storage resource management (SRM) solution for heterogeneous storage environments
across the enterprise. It includes enterprise-wide reporting and monitoring, policy-based
management, and automated capacity provisioning for direct attached storage (DAS),
network attached storage (NAS), and storage area network (SAN) environments.
TotalStorage Productivity Center for Data enables administrators to identify, manage, control,
and predict storage usage. It also provides file system and database management, reporting
on storage capacity and growth.
TotalStorage Productivity Center for Data provides over 300 enterprise-wide reports,
monitoring and alerts, policy based action and file system capacity automation in the
heterogeneous environment. TotalStorage Productivity Center for Data helps improve
capacity utilization of filesystems and databases and helps add intelligent data protection and
retention practices.
TotalStorage Productivity Center for Data performs the following functions:
Discover and monitor disks, partitions, shared directories, and servers.
Monitor and report on capacity and utilization across platforms to help you to identify
trends and prevent problems.
Monitor storage assets associated with enterprise-wide databases and issues notifications
of potential problems.
Provides a wide variety of standardized reports about filesystems, databases, and storage
infrastructure to track usage and availability.
Provide file analysis across platforms to help you to identify and reclaim space used by
non-essential files.
Provide policy-based management and automated capacity provisioning for file systems
when user-defined thresholds are reached.
Generate invoices that charge back for storage usage on a departmental, group, or user
level.
These functions that are available with Data Manager are designed to help lower storage
costs by:
Improving storage utilization
Enabling intelligent capacity planning
Supporting application availability through computer uptime reporting and application
database monitoring.
The architecture of IBM TotalStorage Productivity Center for Data enables system
administrators to see all of the storage assets including direct-attached storage and
network-attached storage. This comprehensive view of the entire storage map allows the
administrators to manage much larger environments, but also get the information about
utilization and usage that is typically required in large environments.
The information collected by TotalStorage Productivity Center for Data can help you make
intelligent decisions optimizing the utilization of your open system environments. The data
collected by TotalStorage Productivity Center for Data helps you understand what is really
going on with the data that resides on your servers. This includes views as to when files are
Chapter 1. Introduction to IBM TotalStorage Productivity Center 5

24. created, accessed and modified and by what group or user. This type of information enables
system administrators to map the actual storage resource to the consumers of that resource.
The ability to map storage consumption to storage hardware has become increasingly
important as the size of open systems environments have increased. In addition to
understanding the current consumption and usage of data within the enterprise, TotalStorage
Productivity Center for Data keeps track of this information over time. Not only does this
historical view of storage consumption and utilization allow you to see usage trends over time,
it also enables the system administrator to see a projected use of storage into the future. This
allows the system administrator to plan the purchase of additional capacity in a planned
proactive manner rather than just reacting to being out of space.
The major components of TotalStorage Productivity Center for Data are:
Data Manager
The manager controls the discovery, reporting, and alert functions. It does the following:
– Receives information from the agents and stores that information in the central
repository Issues commands to agents for jobs.
– Receives requests from clients for information and retrieves the requested information
from the central data repository.
Data agents on managed systems
An agent resides on each managed system. Each agent performs the following functions:
– Runs probes and scans.
– Collects storage-related information about the volumes or file systems that are
accessible to the managed systems.
– Forwards information to the manager to be stored in the database repository.
Web server
The optional Web server permits remote Web access to the server.
Clients
Clients communicate directly to Data Manager to perform administration, monitoring, and
reporting. A client can be a locally installed interface to Data Manager, or it can use the
Web server to access the user interface through a Web browser.
IBM TotalStorage Productivity Center for Disk
IBM TotalStorage Productivity Center for Disk enables device configuration and management
of SAN attached devices from a single console. In addition, it also includes performance
capabilities to monitor and manage the performance of the disks. TotalStorage Productivity
Center for Disk simplifies the complexity of managing multiple SAN attached storage devices.
It allows you to manage SANs and heterogeneous storage from a single console.
TotalStorage Productivity Center for Disk allows you to manage network storage components
based on SMI-S, such as:
IBM TotalStorage SAN Volume Controller (SVC)
IBM TotalStorage Enterprise Storage Server® (ESS)
IBM TotalStorage Disk Subsystems (DS4000™, DS6000™, and DS8000™ Series)
Other storage subsystems that support the SMI-S standards
Device discovery is performed by the Service Location Protocol (SLP), as specified by SMI-S.
Configuration of the discovered devices is possible in conjunction with CIM agents associated
with those devices, using the standard mechanisms defined in SMI-S. TotalStorage
Productivity Center for Disk gathers events, and can launch an element manager specific to
each discovered device.
6 IBM TotalStorage Productivity Center: The Next Generation

25. TotalStorage Productivity Center for Disk performance functions include:
Collect and store performance data and provide alerts
Provide graphical performance reports
Helps optimize storage allocation
Provide volume contention analysis
Through the use of data collection, setting of thresholds and use of performance reports,
performance can be monitored for the ESS, DS4000, DS6000, DS8000, SVC, and any other
storage subsystem that supports the SMI-S block server performance subprofile. The
performance function starts with the data collection task, responsible for capturing
performance statistics for the devices and storing the data in the database.
Thresholds can be set for certain performance metrics depending on the type of device.
Threshold checking is performed during data collection. When performance is outside the
specified boundaries, alerts can be generated.
Once performance data has been collected, you can configure TotalStorage Productivity
Center for Disk to present graphical or text reports on the historical performance behavior of
specified devices. The performance reports provide information about the performance
metrics and display past or current performance in graphical form.
IBM TotalStorage Productivity Center for Fabric
TotalStorage Productivity Center for Fabric provides automated device discovery, topology
rendering, error detection fault isolation, SAN error predictor, zone control, real-time
monitoring and alerts and event management for heterogeneous enterprise SAN
environments. TotalStorage Productivity Center for Fabric simplifies the management and
improves the availability of the SAN environment.
The Fabric manager can monitor and report on SAN resources and switch performance. It
provides a single location for zone control. TotalStorage Productivity Center for Fabric
discovers existing zones and zone members and allows you to modify or delete them. In
addition, you can create new zones. Support for aliases is also provided. Switch performance
and capacity management reporting and monitoring can help determine if more bandwidth is
needed.
TotalStorage Productivity Center for Fabric gives you the ability to view events happening in
your SAN environment and records state changes. The events are displayed in a color-coded
fashion and can be further customized to reflect organizational priorities. TotalStorage
Productivity Center for Fabric forwards events signaling topology changes or updates to the
IBM Tivoli Enterprise™ Console, to another SNMP manager, or both.
TotalStorage Productivity Center for Fabric supports host bus adapters (HBAs), disk
subsystems, tape systems, SAN switches, routers and gateways. For a complete list of the
supported devices, go to the following URL and navigate to the Fabric Manager support
pages.
http://www.ibm.com/servers/storage/support/software/tpc
The components of TotalStorage Productivity Center for Fabric are:
Fabric Manager
The manager performs the following functions:
– Discovers SAN components and devices,
– Gathers data from agents on managed hosts, such as descriptions of SANs, and host
information.
Chapter 1. Introduction to IBM TotalStorage Productivity Center 7

26. – Generates Simple Network Management Protocol (SNMP) events when a change is
detected in the SAN fabric.
– Forwards events to the Tivoli Enterprise Console® or an SNMP console.
– Monitors switch performance by port and by constraint violations
Fabric agents on managed hosts
Each agent performs the following functions:
– Gathers information about the SAN by querying switches and devices for attribute and
topology information.
– Gathers event information detected by host bus adapters (HBAs).
IBM TotalStorage Productivity Center for Replication
IBM TotalStorage Productivity Center for Replication simplifies copy services management for
the IBM TotalStorage Enterprise Storage Server (ESS). IBM TotalStorage Productivity Center
for Replication provides configuration and management of the FlashCopy® and Synchronous
PPRC capabilities of the ESS.
1.2 What is new in IBM TotalStorage Productivity Center V3.1
This section describes the enhancements and functions in Total Storage Productivity Center
V3.1.
Topology Viewer
Within TotalStorage Productivity Center the Topology Viewer is designed to provide an
extended graphical topology view; a graphical representation of the physical and logical
resources (for example, computers, fabrics, and storage subsystems) that have been
discovered in your storage environment. In addition, the Topology Viewer depicts the
relationships among resources (for example, the disks comprising a particular storage
subsystem). Detailed, tabular information (for example, attributes of a disk) is also provided.
With all the information that topology viewer provides, you can easily and more quickly
monitor and troubleshoot your storage environment.
The overall goal of the Topology Viewer is to provide a central location to view a storage
environment, quickly monitor and troubleshoot problems, and gain access to additional tasks
and function within the TotalStorage Productivity Center UI without users losing their
orientation to the environment. This kind of flexibility through the Topology Viewer UI will
afford better cognitive mapping between the entities within the environment, and provide data
about entities and access to additional tasks and functionality associated with the current
environmental view and the user's role.
The Topology Viewer uses the TotalStorage Productivity Center database as the central
repository for all data that it displays. It actually reads the data in user definable intervals from
the database and updates, if necessary, the displayed information automatically. Figure 1-3
on page 9 shows the Topology Viewer Overview view.
8 IBM TotalStorage Productivity Center: The Next Generation

27. Figure 1-3 Topology Viewer Overview view
Tape library support
TotalStorage Productivity Center provides support for tape library management. Tape
Manager is present and available in the GUI whenever the Device Server is installed. Using
Tape Manager, you can discover tape libraries, group libraries to monitor multiple libraries,
view alerts generated by tape libraries, and launch tape library element managers. The tape
libraries supported are:
– IBM 3584
– IBM 3494 - limited support
Summary of changes in TotalStorage Productivity Center V3.1
TotalStorage Productivity Center V3.1 offers:
A single, integrated package with a new topology viewer, providing an end-to-end view of
the Storage Area Network (from hosts to physical disks).
A simple, easy to install package with management server support added for IBM AIX®
V5.3, and integrating IBM DB2® as the management server database.
The server components of IBM TotalStorage Productivity Center can now be installed on:
– Microsoft® Windows® 2003
– AIX 5.3 (p5 supported)
– Linux® RedHat 3.0 on xSeries®
Performance management support for the IBM TotalStorage DS4000 family and additional
performance support for select IBM TotalStorage, Brocade, Cisco, and McData fabric
switches and directors.
Role-based task authentication which assists with implementing storage management that
conforms to government initiatives.
Support for managing IBM TotalStorage 3584 and limited support for IBM TotalStorage
Enterprise Automated 3494 tape libraries.
Support for third-party disk array systems that include Storage Management Interface
Specification (SMI-S) Providers certified by the SNIA Conformance Test Program (CTP) to
Chapter 1. Introduction to IBM TotalStorage Productivity Center 9

28. be SMI-S 1.02 or SMI-S 1.1 compliant. This support includes storage provisioning, as well
as asset and capacity reporting.
Consolidated and enhanced device discovery and control through CIMOM
– All CIMOM related information gathered during CIMOM discovery are shared by all
TotalStorage Productivity Center components
Consistent reporting capabilities (scheduled and ad hoc)
– The scheduling capabilities of TotalStorage Productivity Center for Data have been
extended to all components.
Consolidated message logging
Data export capabilities (HTML, CSV)
Single set of services for consistent administration and operations:
– Policy definitions
– Event handling
– Resource groups
New command line interface tpctool for configuration, fabric and disk management, and
performance reporting.
TotalStorage Productivity Center for Fabric adds support for SMI-S-based fabric, collecting
performance statistics from IBM and third-party SAN fabrics. TotalStorage Productivity
Center for Fabric is designed to provide an extended graphical topology view of your
storage area network that displays the hosts, SAN fabric and storage, showing the SAN
connectivity and its availability and also the fabric performance metrics and the status of
the ports on the SAN fabric.
TotalStorage Productivity Center V3.1 will provide the following support for any disk
subsystems (including non IBM devices) that are SNIA SMI-S 1.0.2 or 1.1 compliant (for
example, SNIA CTP provider certified). The support provided for these SMI-S compliant
subystems will include those functions enabled by support for the required profiles of the
SMI-S standard. Typically, that will include:
– Discovery of CIMOMs and storage subsystems (through SLP)
– Reporting on subsystem asset and capacity data (with details on storage subsystems,
disk groups, disks, storage pools and volumes)
– Monitoring
– Provisioning (volume creation and volume mapping/masking to host server)
– Performance metrics for storage subsystem ports, subsystem volumes, and top level
storage Computer Systems (including overall performance metrics for the storage
device).
It should also be noted that IBM will rely on the testing and certification being
performed through SNIA for SMI-S compliance. The anticipated list of non IBM disk
subsystems that TotalStorage Productivity Center V3.1 will support through SMI-S
compliance for the functions listed here include:
• EMC Symmetrix
• EMC Clariion
• Engenio subsystems
• HDS Thunder 9500V
• HDS Lightning 9900V
• HPQ XP 512, XP 1024
• HPQ Storage Works Virtual Array family
10 IBM TotalStorage Productivity Center: The Next Generation

29. For a complete list of third-party device support of SMI-S, consult the SNIA Web site:
http://www.snia.org/ctp
1.2.1 Changes between TPC V3.1 and V2
The following is a list of TotalStorage Productivity Center items in prior releases that are not
in TotalStorage Productivity Center V3.1.
Workflow integration of TotalStorage Productivity Center with Tivoli Provisioning Manager
is not supported.
ED-FI or SAN error predictor functionality is not supported in this release.
TotalStorage Productivity Center for Replication is not integrated with the V3.1
components (TotalStorage Productivity Center for Data, TotalStorage Productivity Center
for Disk and TotalStorage Productivity Center for Fabric).
Prerequisite Software Installer
Suite Installer
ICAT installation
Tivoli NetView installation, uninstallation, and upgrade
IBM Director base
IIBM TotalStorage Productivity Center for Data supported its database repository on
Oracle, SQL Server, and Cloudscape™ in Version 2.x. These databases are not
supported in TotalStorage Productivity Center V3.1.
Installing Simple Network Management Protocol (SNMP) service with community name of
public and Management Information Base (MIB) files is no longer necessary.
iSCSI support in Fabric Manager
1.3 Licensing
All IBM TotalStorage Productivity Center licenses offer a common set of general
functionalities, like the TotalStorage Productivity Center Administrative Services, Disk
Management (not including performance management), Fabric Management (not including
performance management) and Tape Management (reporting). IBM TotalStorage
Productivity Center licensing is based on the full usable terabyte capacity of the associated
storage devices to be managed
1.3.1 IBM TotalStorage Productivity Center Limited Edition
IBM TotalStorage Productivity Center Limited Edition is packaged with IBM TotalStorage
Family of DS Platforms, including
DS8000
DS6000
DS4000
SAN Volume Controller SVC
IBM 3584 tape library
Productivity Center Limited Edition is designed to help you:
Discover and configure IBM and heterogeneous SMI-S supported devices.
Perform event gather, error logging and launch device element managers.
Provide basic asset and capacity reporting.
Chapter 1. Introduction to IBM TotalStorage Productivity Center 11