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Creating an exciting
       social brand
 Chris Buckley, Director, Headstream
Lots to cover
                                                                                      Let’s crack on then




This is Benjamin   Where do social ideas                      Appropriate social
                                           Active Listening                            Win-win relationships
    Buckley           come from?                                 behaviours
This is Benjamin Buckley
How I get it            Content




               Super connector
What does a 2 year old
                              teach us about
                      social brand strategy?



Augmented - with and without technology
          Not wired-in, but still connected
 Slick content moves easily through media
               Stuff has to be worth doing
 Do it his way, or you get left on the floor
Where do social ideas come from?
Forget the blank piece of paper,
we’ve got three blank screens to fill
Miles




Meters
                 Metres



                                   Three screen nation


                          Inches




                                                         Pixels
How can brands respond
                          to the creative challenge
                                   of social media?




Don’t do a creative brief, do an engagement brief
                   Be better creators of content
‘i hate u ;-)’

‘We’ll be back in 9 months when
         we have budget’

            ‘WiifM’
How would you rate my
    conversation?




   Active listening
B&Q
Abandoned




Appropriate social behaviours
Compelling
   True
 Authentic
Transparent
Technology changes, but people
        stay the same




    Win-win relationships
Hampshire Police
Hampshire Police
Evolving a
              socia brand strategy



  Understand infuencer networks
Create compelling brand outposts
                   Engage people
           Manage conversations
 Protect and enhance reputations
Keep talking
twitter.com/headstream

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Brand Summit 2010 - social media day