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Electric vehicles: Assessing Torontonian consumer demand
Highlights of results from multi-national consumer survey

13 July, 2009


© 2009 Better Place
We know Canadians love their cars




Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http://
www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better
Place

     © 2009 Better Place
We know Canadians love their cars




Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http://
www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better
Place

     © 2009 Better Place
We know Canadians love their cars




Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http://
www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better
Place

     © 2009 Better Place
We know Canadians love their cars




Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http://
www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better
Place

     © 2009 Better Place
But, these            cars are the source of
                       critical   challenges…




© 2009 Better Place
But, these            cars are the source of
                       critical   challenges…

     air
      pollution




© 2009 Better Place
But, these            cars are the source of
                       critical   challenges…

     air
      pollution                           climate
                                           change



© 2009 Better Place
But, these            cars are the source of
                       critical   challenges…

     air
      pollution                           climate
                                           change

                                  dependence
                                   on OIL
© 2009 Better Place
We wanted to understand car
buyers’ perspectives…




© 2009 Better Place
How concerned are they about
 these challenges?




 © 2009 Better Place
How concerned are they about
 these challenges?


                       Are they willing to give   up
                       their gas cars?




 © 2009 Better Place
How concerned are they about
 these challenges?


                       Are they willing to give   up
                       their gas cars?

      Are they ready
                   to embrace
      electric cars?

 © 2009 Better Place
To find some answers, we surveyed
                    more than 1,000 Torontonians…




Sample stratified on age, gender, and income to represent local markets; screened for their role in the decision to purchase their curent
car or their expected role in the selection of their next car; Study conducted during March and April 2009, by IPSOS, the global leader in
market research           Image credit: http://www.flickr.com/photos/jamescridland/613445810/sizes/l/; used under Creative Commons license; does not imply artists’ endorsement of Better Place

© 2009 Better Place
The findings may surprise you…




© 2009 Better Place
are personally concerned about
                                                                           dependence on oil.




How concerned are you personally about energy/oil dependence? (1 [not at all] to 7 [extremely concerned] scale); top 3 box used

     © 2009 Better Place
How concerned are you personally about air pollution? (1 [not at all] to 7 [extremely concerned] scale); top 3 box used

     © 2009 Better Place
Which of the following opportunities, if any, would you like the Canada to be a leader in addressing?

     © 2009 Better Place
Which of the following would you want to see significantly improved compared to your current car the next time you purchase a car? (pick 3 from list
 that includes greater safety, reliability, maintenance costs, etc.)
Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
Which of the following would you want to see significantly improved compared to your current car the next time you purchase a car? (pick 3 from list
 that includes greater safety, reliability, maintenance costs, etc.)
Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
How interested would you be in test driving an electric car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used

Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
Which of these types of cars would you consider for your next purchase? (gas, hybrid, ev options available)

Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
How interested are you in purchasing an electric car for your next car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used

Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
EV interest is broad-based…




           …strong among men and women, across the age
           spectrum, and across income levels
Image credit: http://www.flickr.com/photos/aigarius/542611389/sizes/l/; Used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place


      © 2009 Better Place
Strong interest around the globe


                                           Israel                                             57%


                                   Denmark                                         40%


                                  Australia*                                       39%


                                   Canada**                                     35%


                           United States                                     30%


 How interested are you in purchasing an electric car as your next car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used

 * Sydney/Central Coast, Melbourne/Geelong, Brisbane/Gold Coast ** Greater Toronto area

© 2009 Better Place
Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
They need assurance that…
          •  vehicles will meet their standards
          •  batteries are safe, environmentally friendly, reliable

          •  charging is available, easy, fast
          •  costs are reasonable


Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place


   © 2009 Better Place
Summary: Torontonians ready for EVs

•  Torontonians are concerned about climate change, air
  pollution, and dependence on oil
•  There is a strong desire for Canada to provide global
  leadership in the development of renewable energy
•  Torontonians top priority in their next car is better fuel efficiency
  and many are looking beyond gas-only cars
•  More than 1 in 3 are interested in an EV for their next car
  •  Interest is strong and widespread among all demographic groups
     and driving patterns
•  There are many questions left to be answered but given the
  breadth of the interest…
  •  Demand could easily outpace initial supplies
  •  There will be significant opportunities for old and new companies to
     capitalize

© 2009 Better Place
Appendix




© 2009 Better Place
Methodology

•  Survey of 8,000 car owners in Israel, Denmark, US, Australia and
 Canada
•  Participants screened for role in the decision to purchase their current
 car or expectation to have a significant role in their next car purchase
 decision
•  Survey conducted online in March & April, 2009 by leading global
 market research company Ipsos
     •  Canada study based on stratified sample of 1,002 drivers in the Greater
       Toronto Area, designed to represent driver population on age and gender

     •  Provided comparable descriptions of EVs, hybrids, gas only cars

     •  Margin of error based on sample size +/- 3% (expected estimates for
       comparable samples should be within 3% points)




© 2009 Better Place                                                           30
www.betterplace.com




© 2009 Better Place

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Better Place Consumer Research Highlights - Toronto

  • 1. Electric vehicles: Assessing Torontonian consumer demand Highlights of results from multi-national consumer survey 13 July, 2009 © 2009 Better Place
  • 2. We know Canadians love their cars Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http:// www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place © 2009 Better Place
  • 3. We know Canadians love their cars Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http:// www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place © 2009 Better Place
  • 4. We know Canadians love their cars Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http:// www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place © 2009 Better Place
  • 5. We know Canadians love their cars Image credits: http://www.flickr.com/photos/loimere/2643029763/, http://www.flickr.com/photos/daveseven/2783513240/sizes/l/, http://www.flickr.com/photos/nick_knouse/707999161/sizes/l/, http:// www.flickr.com/photos/nagy/116175917/sizes/l http://www.flickr.com/photos/djakartafotografi/2431822836/; used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place © 2009 Better Place
  • 6. But, these cars are the source of critical challenges… © 2009 Better Place
  • 7. But, these cars are the source of critical challenges… air pollution © 2009 Better Place
  • 8. But, these cars are the source of critical challenges… air pollution climate change © 2009 Better Place
  • 9. But, these cars are the source of critical challenges… air pollution climate change dependence on OIL © 2009 Better Place
  • 10. We wanted to understand car buyers’ perspectives… © 2009 Better Place
  • 11. How concerned are they about these challenges? © 2009 Better Place
  • 12. How concerned are they about these challenges? Are they willing to give up their gas cars? © 2009 Better Place
  • 13. How concerned are they about these challenges? Are they willing to give up their gas cars? Are they ready to embrace electric cars? © 2009 Better Place
  • 14. To find some answers, we surveyed more than 1,000 Torontonians… Sample stratified on age, gender, and income to represent local markets; screened for their role in the decision to purchase their curent car or their expected role in the selection of their next car; Study conducted during March and April 2009, by IPSOS, the global leader in market research Image credit: http://www.flickr.com/photos/jamescridland/613445810/sizes/l/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 15. The findings may surprise you… © 2009 Better Place
  • 16. are personally concerned about dependence on oil. How concerned are you personally about energy/oil dependence? (1 [not at all] to 7 [extremely concerned] scale); top 3 box used © 2009 Better Place
  • 17. How concerned are you personally about air pollution? (1 [not at all] to 7 [extremely concerned] scale); top 3 box used © 2009 Better Place
  • 18. Which of the following opportunities, if any, would you like the Canada to be a leader in addressing? © 2009 Better Place
  • 19. Which of the following would you want to see significantly improved compared to your current car the next time you purchase a car? (pick 3 from list that includes greater safety, reliability, maintenance costs, etc.) Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 20. Which of the following would you want to see significantly improved compared to your current car the next time you purchase a car? (pick 3 from list that includes greater safety, reliability, maintenance costs, etc.) Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 21. How interested would you be in test driving an electric car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 22. Which of these types of cars would you consider for your next purchase? (gas, hybrid, ev options available) Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 23. How interested are you in purchasing an electric car for your next car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 24. EV interest is broad-based… …strong among men and women, across the age spectrum, and across income levels Image credit: http://www.flickr.com/photos/aigarius/542611389/sizes/l/; Used under Creative Commons license; does not imply artists’ nor subjects’ endorsement of Better Place © 2009 Better Place
  • 25. Strong interest around the globe Israel 57% Denmark 40% Australia* 39% Canada** 35% United States 30% How interested are you in purchasing an electric car as your next car? (1 [not at all] to 7 [extremely interested] scale); top 3 box used * Sydney/Central Coast, Melbourne/Geelong, Brisbane/Gold Coast ** Greater Toronto area © 2009 Better Place
  • 26. Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 27. They need assurance that… •  vehicles will meet their standards •  batteries are safe, environmentally friendly, reliable •  charging is available, easy, fast •  costs are reasonable Image credit: http://www.flickr.com/photos/fboyd/3214815323/sizes/o/; used under Creative Commons license; does not imply artists’ endorsement of Better Place © 2009 Better Place
  • 28. Summary: Torontonians ready for EVs •  Torontonians are concerned about climate change, air pollution, and dependence on oil •  There is a strong desire for Canada to provide global leadership in the development of renewable energy •  Torontonians top priority in their next car is better fuel efficiency and many are looking beyond gas-only cars •  More than 1 in 3 are interested in an EV for their next car •  Interest is strong and widespread among all demographic groups and driving patterns •  There are many questions left to be answered but given the breadth of the interest… •  Demand could easily outpace initial supplies •  There will be significant opportunities for old and new companies to capitalize © 2009 Better Place
  • 30. Methodology •  Survey of 8,000 car owners in Israel, Denmark, US, Australia and Canada •  Participants screened for role in the decision to purchase their current car or expectation to have a significant role in their next car purchase decision •  Survey conducted online in March & April, 2009 by leading global market research company Ipsos •  Canada study based on stratified sample of 1,002 drivers in the Greater Toronto Area, designed to represent driver population on age and gender •  Provided comparable descriptions of EVs, hybrids, gas only cars •  Margin of error based on sample size +/- 3% (expected estimates for comparable samples should be within 3% points) © 2009 Better Place 30