1. The Year in Review Nick Jones, Head of Digital, Prime Minister’s Office & Cabinet Office Director of Interactive Services, COI NOT PROTECTIVELY MARKED

3. The year of mobile, yet again NOT PROTECTIVELY MARKED

4. Really the year of the place NOT PROTECTIVELY MARKED

5. The year peer-to-peer powered on NOT PROTECTIVELY MARKED Source: Comscore, UK, 08/11 3,056,000 UVs 2,966,000 UVs 3,016,000 UVs 3,034,000 UVs

6. The year they thought it was simple NOT PROTECTIVELY MARKED

7. NOT PROTECTIVELY MARKED Source: Luma Partners

8. The year we got cosy with Stefffy L. NOT PROTECTIVELY MARKED S e S ite T witter E -mail F oursquare F acebook F lickr Y outube L inkedin

9. The year we got invited NOT PROTECTIVELY MARKED

10. The year alpha became the new beta NOT PROTECTIVELY MARKED

11. The year we started digital by default NOT PROTECTIVELY MARKED

12. The year the TV ad struck back NOT PROTECTIVELY MARKED

13. And got hijacked NOT PROTECTIVELY MARKED

14. The year social media got the blame NOT PROTECTIVELY MARKED

15. The year crime maps nicked the public’s attention NOT PROTECTIVELY MARKED

16. The year we were *moved* NOT PROTECTIVELY MARKED

17. The year digital helped change the world NOT PROTECTIVELY MARKED

18. The year ahead NOT PROTECTIVELY MARKED

19. The year of ‘from parents’ not just ‘for parents’ NOT PROTECTIVELY MARKED

20. The year of orchestrated media NOT PROTECTIVELY MARKED http://www.bbc.co.uk/blogs/researchanddevelopment/2011/09/orchestrated-media-based-tv--.shtml

21. The year of global experience NOT PROTECTIVELY MARKED Source: Forrester; The Emergence of Customer Experience Solutions, 08/11

22. NOT PROTECTIVELY MARKED

23. The year COI will close NOT PROTECTIVELY MARKED