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@AmandaMGoetz
Amanda Goetz
Head of Consumer & Product Marketing
Driving Agile Mobile
Innovations Across
Departments
The Role of Product Marketing
at The Knot
DRIVING AGILE MOBILE INNOVATIONS
ACROSS DEPARTMENTS
THE ROLE OF PRODUCT MARKETING AT THE KNOT
© 2017 XO Group Inc. All Rights Reserved.
© 2017 XO Group Inc. All Rights Reserved.
SALES MARKETING
PRODUCT
PRODUCT
MARKETING
© 2017 XO Group Inc. All Rights Reserved.
© 2017 XO Group Inc. All Rights Reserved.
TL;DR
PRODUCT MARKETING
LOVES USERS
Market research and customer surveys can become proxies for customers –
something that’s especially dangerous when you’re inventing and designing
products. “Fifty-five percent of beta testers report being satisfied with
this feature. That is up from 47% in the first survey.” That’s hard to
interpret and could unintentionally mislead.
— Jeff Bezos’ Letter to Investors
“ “
PRODUCT
MARKETING
MANAGER
PRODUCT
MANAGER
ENG
SQUAD
HEAD OF
MARKETING
DESIGNER
OWNED
EARNED
PAID
HEAD OF
PRODUCT
© 2017 XO Group Inc. All Rights Reserved.
A SUCCESS STORY...
BEFORE
© 2017 XO Group Inc. All Rights Reserved.
AFTER
DETERMINING YOUR STYLE THEN
DETERMINING YOUR STYLE NOW
GETTING YOU TO A STRESS-FREE “I DO” THEN
GETTING YOU TO A STRESS-FREE “I DO” NOW
WORKING ACROSS
DEPARTMENTS
5 Strategies you learned in Preschool
© 2017 XO Group Inc. All Rights Reserved.
© 2017 XO Group Inc. All Rights Reserved.
SHARE
© 2017 XO Group Inc. All Rights Reserved.
Share KPIs
© 2017 XO Group Inc. All Rights Reserved.
Share KPIs
Share Research
© 2017 XO Group Inc. All Rights Reserved.
Share KPIs
Share Research
Share Prioritization
LISTEN
© 2017 XO Group Inc. All Rights Reserved.
DON’T PUSH
© 2017 XO Group Inc. All Rights Reserved.
USE YOUR
WORDS
© 2017 XO Group Inc. All Rights Reserved.
© 2017 XO Group Inc. All Rights Reserved.
Use Your Words:
Agree and commit
Disagree and commit
Disagree and escalate
PLAY
© 2017 XO Group Inc. All Rights Reserved.
LEAVE ALL EGOS AT
THE DOOR AND EMBRACE
CROSS-DEPARTMENTAL
PARTNERSHIPS
YOUR PRODUCTS WILL BE BETTER FOR IT.
© 2017 XO Group Inc. All Rights Reserved.
@AmandaMGoetz
@AmandaMGoetz
#branchout17
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