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PRICING TECHNIQUES
                   BOOT CAMP

Session
   One        Copyright Spring into Sales
Session One
 Introductionto Pricing Techniques
 Why display pricing

 What happens if I remove the $sign

 Rounding prices

 How can I increase sales tomorrow

 Hot Seat
Introduction

 Neuromarketing

 Science   of Shopping
Pricing
Show your      Women won’t ask
prices
               Men get mad
Do $ signs make us spend less?
Cornell University Study
Chicken Pie               $10.00
Chicken Pie                10.00
Chicken Pie                Ten dollars

Relationship between money imagery and
selfishness
Session One
  Introduction to Pricing Techniques
 Why display pricing

 What happens if I remove the $sign

 Rounding prices

 How can I increase sales tomorrow

 Hot Seat
What happens with rounded
prices
Notepad priced at $20.00   Notepad priced at $19.95

   Perceived value might      Perceived value might
   be                         be
      $20                        $19.75
      $19                        $19.50
What about high priced products
   University of Florida Study
   5 year study, Florida, Alachua County
   $500,000
   $494,500
     Soldmore quickly
     Closer to original asking price
How we weigh prices
   Mental measuring stick
   Based on initial price
   Increments
   We want a fair deal
Session One
  Introduction to Pricing Techniques
 Why display pricing

 What happens if I remove the $sign

 Rounding prices

 How can I increase sales tomorrow

 Hot Seat
Rounding or Precision Pricing
Schindler & Kibarian   $29.99, $30.00 or $29.88
Study, University of
Pennsylvania
Effect of Odd Pricing
Catalogue     Catalogue             Catalogue
One           Two                   Three

Was $30 now   Was $30 now             Was $30 now
  $24.00        $23.99                  $23.88
                 3x30,000 = 90,000 catalogues. 6 month study.
Number of Purchasers per
catalogue
              980
                           968
Surprised?    970
              960
              950
              940
More people   930   923                 921
made          920
purchases     910
              900
              890
                    0.88   0.99          0
                            Purchases
Spend per person per catalogue
               $82.00
Surprised?                         $80.91
               $81.00
               $80.00
               $79.00                          $78.75
Higher
spend on the   $78.00   $77.68
$.99 ending    $77.00
prices
               $76.00
                         0.88        0.99         0
                                 $ spend per person
Sales revenue per catalogue
             $80,000
                                  $78,317
Surprised?   $78,000
             $76,000
             $74,000                         $72,529
Better
                       $71,699
revenues     $72,000
             $70,000
             $68,000
                        0.88       0.99           0
                                 $ Sales volume
What does this all mean?
   5.1% increase in number of people who
    purchased
   2.7% increase in $ amount
   8% increase in total revenues
    $2,000 per order/event
    10 orders/events per year
    $20,000 @ year = $1600 increase
Why is this happening?
 Underestimation     Mechanism
   Process left to right
   $29.99 = $29
   $29.99 = $20



 Association    Mechanism
   $x.99   = sale = bargain?
Session One
  Introduction to Pricing Techniques
 Why display pricing

 What happens if I remove the $sign

 Rounding prices

 How can I increase sales tomorrow

 Hot Seat
HOT SEAT

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Pricing strategies boot camp session 1

  • 1. PRICING TECHNIQUES BOOT CAMP Session One Copyright Spring into Sales
  • 2. Session One  Introductionto Pricing Techniques  Why display pricing  What happens if I remove the $sign  Rounding prices  How can I increase sales tomorrow  Hot Seat
  • 4. Pricing Show your  Women won’t ask prices  Men get mad
  • 5. Do $ signs make us spend less? Cornell University Study Chicken Pie $10.00 Chicken Pie 10.00 Chicken Pie Ten dollars Relationship between money imagery and selfishness
  • 6. Session One  Introduction to Pricing Techniques  Why display pricing  What happens if I remove the $sign  Rounding prices  How can I increase sales tomorrow  Hot Seat
  • 7. What happens with rounded prices Notepad priced at $20.00 Notepad priced at $19.95 Perceived value might Perceived value might be be $20 $19.75 $19 $19.50
  • 8. What about high priced products  University of Florida Study  5 year study, Florida, Alachua County  $500,000  $494,500  Soldmore quickly  Closer to original asking price
  • 9. How we weigh prices  Mental measuring stick  Based on initial price  Increments  We want a fair deal
  • 10. Session One  Introduction to Pricing Techniques  Why display pricing  What happens if I remove the $sign  Rounding prices  How can I increase sales tomorrow  Hot Seat
  • 11. Rounding or Precision Pricing Schindler & Kibarian $29.99, $30.00 or $29.88 Study, University of Pennsylvania
  • 12. Effect of Odd Pricing Catalogue Catalogue Catalogue One Two Three Was $30 now Was $30 now Was $30 now $24.00 $23.99 $23.88 3x30,000 = 90,000 catalogues. 6 month study.
  • 13. Number of Purchasers per catalogue 980 968 Surprised? 970 960 950 940 More people 930 923 921 made 920 purchases 910 900 890 0.88 0.99 0 Purchases
  • 14. Spend per person per catalogue $82.00 Surprised? $80.91 $81.00 $80.00 $79.00 $78.75 Higher spend on the $78.00 $77.68 $.99 ending $77.00 prices $76.00 0.88 0.99 0 $ spend per person
  • 15. Sales revenue per catalogue $80,000 $78,317 Surprised? $78,000 $76,000 $74,000 $72,529 Better $71,699 revenues $72,000 $70,000 $68,000 0.88 0.99 0 $ Sales volume
  • 16. What does this all mean?  5.1% increase in number of people who purchased  2.7% increase in $ amount  8% increase in total revenues $2,000 per order/event 10 orders/events per year $20,000 @ year = $1600 increase
  • 17. Why is this happening?  Underestimation Mechanism  Process left to right  $29.99 = $29  $29.99 = $20  Association Mechanism  $x.99 = sale = bargain?
  • 18. Session One  Introduction to Pricing Techniques  Why display pricing  What happens if I remove the $sign  Rounding prices  How can I increase sales tomorrow  Hot Seat

Editor's Notes

  1. If women have to ask, they think they can’t afford it. If men have to ask, they think you are changing the price depending on what you think they will spend.Put on your tags! Make them visible! If you can’t attach swing tags, then use signs!
  2. P11, braininfluenceCornell study looked at several common restaurant price display techniques.Numerical with a dollar sign ($10.00). Numerical without a $ (10.00). Spelled out.Researchers expected written scripted prices would perform best.Guests preferred simple numeral prices – without dollar signsSpend significantly more than the other 2 groupsUnfortunately, they didn’t include WHY!Link --- Use $signs for products consistent with selfish feelings – self-indulgent (sports car), financial independence.Products focussed on others – like gifts, charities – avoid using financial imagery.
  3. There is an interesting phenomenan that occurs when we round our prices.Lets look at it.In this case, we have a Notepad- $20We estimate it might be worth $19 or $18 or $21. we see the number as being rounded, and then we think in rounded numbers further.So we may think the shop, or the wholesaler or whoever is selling this product has rounded, and possibly rounded it up.Starting point is $19.95 – mental measuring stick is different – we are thinking more about the cents, not the dollars - we might think $19.75 or $19.50 is accurate.
  4. But what about big purchases? Or big sales? They decided to look into the real world. 5 years of real estate sales in Florida, Alachua County. Compared list prices and actual sale prices of homes.Sellers who listed their prices more precisely (like $494,500) –- Got closer to their asking price- Sold more quicklyBuyers were less likely to negotiate the price down as far from a precision price.
  5. University of Florida marketing department – study written up in Scientific American 2008.Mental measuring stick based on initial price. – it runs in INCREMENTS away from the opening bid. Size of increments depends on the opening bid. Some characteristic of the opening bid itself might influence the way the brain thinks about value.Most of us are motivated by the desire for a FAIR DEAL. We employ some sophisticated cognitive tools to weigh offers and so on.Notepad- $20 – we estimate it might be worth $19 or $18 or $21. Round numbers.Starting point is $19.95 – mental measuring stick is different – we are thinking more about the cents, not the dollars - we might think $19.75 or $19.50 is accurate.----------------------not below hereThe participants were required to make a variety of educated guesses. One study - they were buying a plasma TV, and were asked to guesstimate the wholesale cost. They were told the retail price, plus the fact the retailer had a reputation for pricing TVs competitively.3 scenarios - $5,000, $4988, $5012.$5,000 - lower wholesale price. Guessed round number. May perceive $4988 as a HIGHER VALUE than $5000!!!!WHY?Mental measuring stick based on initial price. – it runs in INCREMENTS away from the opening bid. Size of increments depends on the opening bid. Some characteristic of the opening bid itself might influence the way the brain thinks about value.Most of us are motivated by the desire for a FAIR DEAL. We employ some sophisticated cognitive tools to weigh offers and so on.Notepad- $20 – we estimate it might be worth $19 or $18 or $21. Round numbers.Starting point is $19.95 – mental measuring stick is different – we are thinking more about the cents, not the dollars - we might think $19.75 or $19.50 is accurate.
  6. Amazing revenues – didn’t hire more staff, improve products, better graphic design, hang up more bunting, overhaul the shop… all these costly things.The retailer refused to participate in the study again, when they saw how much money they LOST through the other catalogues.