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By
Amrita Singh
Maha Alsubaie
Richard Boulanger
Agenda
• About GROUPON : History, Development & Growth
• Porters five forces analysis
• SWOT Analysis
• Corporate Level St...
What is GROUPON?
History
• Established in November 2008 in Chicago
• Andrew D. Mason, Founder and Former CEO
• Fastest growing company of t...
• Few dozen to 350+ employees in a year and
a half
• Worth $1.32 billions in 16 months. The only
website who did that afte...
Growth
• Expanded over 48 countries and 500 markets
• TMON & ideeli acquisitions
• Over 44.9 million active customers, 46%...
Mission
“To become the world's commerce operating system.
By connecting buyers and sellers through price and discovery, we...
Porter’s Model
SWOT Analysis
STRENGTHS WEAKNESSES
Attracts every deal seekers Large number of customers do not return
Variety of products...
Corporate Level Strategy
• Top tier retail commerce platform
• Economies of networking (bulk buying)
• Customized targeted...
Business Level Strategy
• Due to Groupon being a ‘one trick pony’ their business strategy is similar
to their Corporate st...
Structure and Control
• Recently ousted CEO Andrew Mason
• Major shift in aligning IT resources. (Web & Mobile)
• Geograph...
Recommendations
• Loyalty Program
• Improve Customer Service
• Promote API for external venders
• Focus more on Luxury ite...
Resources
• http://money.msn.com/top-stocks/post--groupon-makes-a-big-strategy-
shift
• http://en.wikipedia.org/wiki/Group...
Q & A
Groupon presentation
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Groupon presentation

  1. 1. By Amrita Singh Maha Alsubaie Richard Boulanger
  2. 2. Agenda • About GROUPON : History, Development & Growth • Porters five forces analysis • SWOT Analysis • Corporate Level Strategy • Business Level Strategy • Structure and Control System • Recommendations
  3. 3. What is GROUPON?
  4. 4. History • Established in November 2008 in Chicago • Andrew D. Mason, Founder and Former CEO • Fastest growing company of the decade • It all started as The Point • The Points’ failure gave birth to GROUPON • Eric Lefkofsky provided $1 million to develop the idea. • First deal was 50% off offer for pizzas.
  5. 5. • Few dozen to 350+ employees in a year and a half • Worth $1.32 billions in 16 months. The only website who did that after YouTube. Development • Expanded to international market. • By 2011 they were present in 175 North American Market and 47 globally.
  6. 6. Growth • Expanded over 48 countries and 500 markets • TMON & ideeli acquisitions • Over 44.9 million active customers, 46% alone in North America. • 200+ million global subscribers, 400+ million deals sold to date, 70+ million mobile downloads and over 650,000 merchants. • Witnessed more than 33 million downloads in 2013.
  7. 7. Mission “To become the world's commerce operating system. By connecting buyers and sellers through price and discovery, we have the opportunity to become one of the world's essential companies, a daily habit for our customers and merchant partners.”
  8. 8. Porter’s Model
  9. 9. SWOT Analysis STRENGTHS WEAKNESSES Attracts every deal seekers Large number of customers do not return Variety of products and services High cost of customer acquisition Increasing daily deals with no physical storage. No switching cost for merchants and customers Big consumer database and merchandise Many time merchants do not see value First mover advantage Easy to copy business model Increasing its presence in market aggressively OPPORTUNITIES THREATS Build relationship with merchants/partners for return business Large and well funded competitors like, Google, LivingSocial Build brand loyalty by ensuring customer return Large number of niche competitors Increasingly targeted deals - Personalization Barriers of technology, not everyone has internet.
  10. 10. Corporate Level Strategy • Top tier retail commerce platform • Economies of networking (bulk buying) • Customized targeted sales (based on data collected) • CaaS (Commerce as a Service) • Change in focus from ‘daily deals’ to a retail good business.
  11. 11. Business Level Strategy • Due to Groupon being a ‘one trick pony’ their business strategy is similar to their Corporate strategy. • Recently starting to segment their business units. – Retail (Goods) - Food – Travel (Getaways) - Reserve *limited locations*
  12. 12. Structure and Control • Recently ousted CEO Andrew Mason • Major shift in aligning IT resources. (Web & Mobile) • Geographically diverse sales team
  13. 13. Recommendations • Loyalty Program • Improve Customer Service • Promote API for external venders • Focus more on Luxury items (+margins) • Expand geo-location features • Grew in the area of arts and entertainment • Advertise on various media channels • Global Expansion
  14. 14. Resources • http://money.msn.com/top-stocks/post--groupon-makes-a-big-strategy- shift • http://en.wikipedia.org/wiki/Groupon • http://www.forbes.com/sites/greatspeculations/2014/02/21/groupon-is- still-finding-the-right-mix/ • https://blog.groupon.com/
  15. 15. Q & A

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