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Discovering Library websites
and IFLA

Switch Conference, 21 November 2011

Christine Mackenzie, CEO
Yarra Plenty Regional Library
Discovery
  layer     IFLA
Public Libraries
     Media



Users        Staff
MEDIA. CONTENT.
 COLLECTIONS.
Creeds Farm, Epping
Trends
Challenges - Helene Blowers:
• Will libraries be part of the digital world
  circulating materials?
• How sure are we that vendors will
  let us in?
• What does a non-circulating library
  look like?
• Are we asking the right questions?

  Beyond the Book Summit Columbus
    Metropolitan Library June 2010
STAFF.
Traditional Librarian Skills
Source: http://en.wikipedia.org/wiki/File:Web_2.0_Map.svg
Stockholm model

                 Branch
                 library

Reading    Learning   Meeting   Lending
Challenges
The importance of staff
courtesy and helpfulness
according to library users

2002     44% said it was very important

2011     38% said it was very important
Reference and information queries
Opportunities




Work in libraries is changing
USERS.
Trends




•   Time to adoption: One Year or Less
•   Electronic Books
•   Mobiles
•   Time to adoption: Two to Three Years
•   Augmented Reality
•   Game-based Learning
•   Time to adoption: Four to Five Years
•   Gesture-based Computing
•   Learning Analytics
Trends
Information                 Time poor
overload




                                GFC

   User
   expectations
                  Desire for social commons
                  – online and physical



 Challenges
Democratisation of
information and education


Social inclusion


Libraries are a trusted brand


  Fostering literacy

  Lifelong learning

  3rd place


Year of Reading 2012


         Opportunities
Media



        Physical
        Spaces

Users              Staff
The Physical Building
Media



        Virtual
        Spaces

Users             Staff
“Users tend not to differentiate
between the website and the
catalogue / ILMS. In the future
the ILMS must become more
sophisticated and more
integrated with the website…”
Craig Anderson, 2003
Post date: November 4, 2007
Cool Melbourne Bar
Use the catalogue to
         get smarter Search
               results.



 Narrow your result
set with the facets to
       the left.
Explore the
  collection by
 format, genre,
language, plus
 check out our
blogs, staff lists
   and more!
Find out about
    Borrowing,
   Technology,
Lifelong Learning
 and more under
     Services
Find online
  databases
     and
  resources,
ebooks, digital
  resources,
   Local and
Family History
 information
     and
 Homework
 Help under
  Research
Use our Calendar to
   find exciting and
informative events at
   your local library
        branch
Use About to find branch locations
 and hours, volunteer & employment,
contact details, library FAQs and more.
http://filestore.yprl.vic.gov.au/virtualtours/El
tham/LibraryTour/_flash/tour.html
Login to
personalise your
experience and
   to get your
     account
  information
Add a title to your
  own personal
virtual bookshelf
      using
   My Shelves
Add a
Comment and
 share your
  thoughts
Add a Tag and
help categorise
the collection in
 your language
Create useful Lists
 for other users, or
     just record
    your favourite
(or least favourite)
   books, movies,
    artists/bands,
websites and more!
Encourages staff to be part of the
                   community
•   Adding content
•   Making lists
•   Identified as staff content
•   Blogging capability
•   Easily highlight library
    events
"I believe our investment in
BiblioCommons is the single most
important thing the Library has done to
advance our digital strategy and define
a new broader role for libraries online.
It is the first step toward putting
libraries at the center of how people
find, manage, discuss, and engage with
media content of all kinds in an
increasingly electronic age."
Micah May
Director of Strategy, New York Public Library
Inga Lunden, Stockholm Public Library
IFLA.
IFLA is the trusted global voice of the
      library and information community, and
       drives equitable access to information
                and knowledge for all
      Ingrid Parent
IFLA President 2011-2013

                              Presidential Theme

                           Libraries: a Force
                              for Change
IFLA is:
•   an international NGO established in 1927 and based in The
    Hague
•   member based
•   the leading international body representing the interests of
    library and information services and their users
•   over 1,500 Members in 151 countries.

IFLA’s purpose:
• Promote high standards of provision and delivery of library &
 information services.
• Encourage widespread understanding of the value of good library
 & information services.
• Represent the interests of our members throughout the world.
Why is IFLA important?
IFLA is working on one of the most important policy issues
currently affecting our profession - copyright limitations and
exceptions for libraries:
• Working with World Intellectual Property Organization
   (WIPO) to gain support for a binding international
   instrument on copyright limitations and exceptions to
   enable libraries to preserve their collections, support
   education and research, and lend materials.
• IFLA has produced a Treaty proposal to guide WIPO's
   Member States in updating limitations and exceptions for
   libraries worldwide.


http://www.ifla.org/en/copyright-tlib
IFLA’s core values:
In pursuing its aims/strategic directions, IFLA embraces the
following core values:
• The principles of freedom of access to information, ideas and
    works of imagination and freedom of expression embodied in
    Article 19 of the Universal Declaration of Human Rights.
• The belief that people, communities and organisations need
    universal and equitable access to information, ideas and works
    of imagination for their social, educational, cultural, democratic
    and economic well-being.
• The conviction that delivery of high quality library and
    information services helps to guarantee that access.
• The commitment to enable all members of the Federation to
    engage in, and benefit from, its activities without regard to
    citizenship, disability, ethnic origin, gender, geographical
    location, language, political philosophy, race or religion
Strategic Plan 2010-2015
1. Empowering libraries to enable their user communities
   to have equitable access to information

2. Building the strategic capacity of IFLA and that of its
   members

3. Transforming the profile and standing of the profession

4. Representing the interests of IFLA’s members and their
users throughout the world.
But what’s in it for me?
• Celebrate that our profession is international –
  we share the same values and passions
• Enjoy amazing learning opportunities
• Contribute to and be part of the Big Picture
• Make your mark - IFLA is like ALIA and NSW
  Metropolitan Libraries Section – it is made up of
  individuals
• Public Libraries Section, Metropolitan Libraries
  Section…and much more
My experience with IFLA
• Metropolitan Libraries Section
  – Member 2003 -
  – Chair 2009 – 11
• Governing Board Member 2011 – 14
     • Vision Report – Libraries and the digital
       environment
     • Leadership program
     • Finance sub committee
     • President elect’s theme Strong Libraries
       for Equal and Innovative Societies
Join us at the World Library and
 Information Congress

    2012 - Helsinki
    2013 - Singapore
    2014 – Europe (TBA)
International Federation of Library Associations
                and Institutions
                 www.ifla.org



          cmackenzie@yprl.vic.gov.au

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Discovering Library Websites and IFLA

  • 1. Discovering Library websites and IFLA Switch Conference, 21 November 2011 Christine Mackenzie, CEO Yarra Plenty Regional Library
  • 3. Public Libraries Media Users Staff
  • 4.
  • 6.
  • 9. Challenges - Helene Blowers: • Will libraries be part of the digital world circulating materials? • How sure are we that vendors will let us in? • What does a non-circulating library look like? • Are we asking the right questions? Beyond the Book Summit Columbus Metropolitan Library June 2010
  • 10.
  • 11.
  • 15. Stockholm model Branch library Reading Learning Meeting Lending
  • 16. Challenges The importance of staff courtesy and helpfulness according to library users 2002 44% said it was very important 2011 38% said it was very important
  • 20. Trends • Time to adoption: One Year or Less • Electronic Books • Mobiles • Time to adoption: Two to Three Years • Augmented Reality • Game-based Learning • Time to adoption: Four to Five Years • Gesture-based Computing • Learning Analytics
  • 22. Information Time poor overload GFC User expectations Desire for social commons – online and physical Challenges
  • 23. Democratisation of information and education Social inclusion Libraries are a trusted brand Fostering literacy Lifelong learning 3rd place Year of Reading 2012 Opportunities
  • 24. Media Physical Spaces Users Staff
  • 26. Media Virtual Spaces Users Staff
  • 27. “Users tend not to differentiate between the website and the catalogue / ILMS. In the future the ILMS must become more sophisticated and more integrated with the website…” Craig Anderson, 2003
  • 30.
  • 31.
  • 32.
  • 33. Use the catalogue to get smarter Search results. Narrow your result set with the facets to the left.
  • 34. Explore the collection by format, genre, language, plus check out our blogs, staff lists and more!
  • 35. Find out about Borrowing, Technology, Lifelong Learning and more under Services
  • 36. Find online databases and resources, ebooks, digital resources, Local and Family History information and Homework Help under Research
  • 37. Use our Calendar to find exciting and informative events at your local library branch
  • 38. Use About to find branch locations and hours, volunteer & employment, contact details, library FAQs and more.
  • 40. Login to personalise your experience and to get your account information
  • 41. Add a title to your own personal virtual bookshelf using My Shelves
  • 42. Add a Comment and share your thoughts
  • 43. Add a Tag and help categorise the collection in your language
  • 44. Create useful Lists for other users, or just record your favourite (or least favourite) books, movies, artists/bands, websites and more!
  • 45. Encourages staff to be part of the community • Adding content • Making lists • Identified as staff content • Blogging capability • Easily highlight library events
  • 46. "I believe our investment in BiblioCommons is the single most important thing the Library has done to advance our digital strategy and define a new broader role for libraries online. It is the first step toward putting libraries at the center of how people find, manage, discuss, and engage with media content of all kinds in an increasingly electronic age." Micah May Director of Strategy, New York Public Library
  • 47. Inga Lunden, Stockholm Public Library
  • 48. IFLA.
  • 49. IFLA is the trusted global voice of the library and information community, and drives equitable access to information and knowledge for all Ingrid Parent IFLA President 2011-2013 Presidential Theme Libraries: a Force for Change
  • 50. IFLA is: • an international NGO established in 1927 and based in The Hague • member based • the leading international body representing the interests of library and information services and their users • over 1,500 Members in 151 countries. IFLA’s purpose: • Promote high standards of provision and delivery of library & information services. • Encourage widespread understanding of the value of good library & information services. • Represent the interests of our members throughout the world.
  • 51. Why is IFLA important? IFLA is working on one of the most important policy issues currently affecting our profession - copyright limitations and exceptions for libraries: • Working with World Intellectual Property Organization (WIPO) to gain support for a binding international instrument on copyright limitations and exceptions to enable libraries to preserve their collections, support education and research, and lend materials. • IFLA has produced a Treaty proposal to guide WIPO's Member States in updating limitations and exceptions for libraries worldwide. http://www.ifla.org/en/copyright-tlib
  • 52. IFLA’s core values: In pursuing its aims/strategic directions, IFLA embraces the following core values: • The principles of freedom of access to information, ideas and works of imagination and freedom of expression embodied in Article 19 of the Universal Declaration of Human Rights. • The belief that people, communities and organisations need universal and equitable access to information, ideas and works of imagination for their social, educational, cultural, democratic and economic well-being. • The conviction that delivery of high quality library and information services helps to guarantee that access. • The commitment to enable all members of the Federation to engage in, and benefit from, its activities without regard to citizenship, disability, ethnic origin, gender, geographical location, language, political philosophy, race or religion
  • 53. Strategic Plan 2010-2015 1. Empowering libraries to enable their user communities to have equitable access to information 2. Building the strategic capacity of IFLA and that of its members 3. Transforming the profile and standing of the profession 4. Representing the interests of IFLA’s members and their users throughout the world.
  • 54. But what’s in it for me? • Celebrate that our profession is international – we share the same values and passions • Enjoy amazing learning opportunities • Contribute to and be part of the Big Picture • Make your mark - IFLA is like ALIA and NSW Metropolitan Libraries Section – it is made up of individuals • Public Libraries Section, Metropolitan Libraries Section…and much more
  • 55.
  • 56. My experience with IFLA • Metropolitan Libraries Section – Member 2003 - – Chair 2009 – 11 • Governing Board Member 2011 – 14 • Vision Report – Libraries and the digital environment • Leadership program • Finance sub committee • President elect’s theme Strong Libraries for Equal and Innovative Societies
  • 57. Join us at the World Library and Information Congress 2012 - Helsinki 2013 - Singapore 2014 – Europe (TBA)
  • 58. International Federation of Library Associations and Institutions www.ifla.org cmackenzie@yprl.vic.gov.au